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Senior
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0
jobs
Ana Maria
,
Reading, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2017 - 2019
job
Restaurant Assistant Manager
The Real Greek Restaurant.
-promoted from Supervisor to Assistant Manager after only 3 months
- answering customers issues, by telephone or e-mail, and dealing with booking enquiries
-training new employees
-organise staff schedules, managing COL
-manage inventory
-coordinate and supervising shifts
-ensure maintenance and proper cleanliness in all areas of Front of House
-managed a team of 13 Front of house employees and supervising a team of 10 Back of house employees
-keeping accurate records
- answering customers issues, by telephone or e-mail, and dealing with booking enquiries
-training new employees
-organise staff schedules, managing COL
-manage inventory
-coordinate and supervising shifts
-ensure maintenance and proper cleanliness in all areas of Front of House
-managed a team of 13 Front of house employees and supervising a team of 10 Back of house employees
-keeping accurate records
Training, Booking, Manager
2016 - 2016
job
F&B Assistant
Marcliffe Hotel and Spa.
-meeting and greeting customers, taking orders and building strong relationships
-opening and closing procedures of the bar and lounge area
-advising costumers on meals and drinks choices
-serving Afternoon Tea with great attention to detail
-managing stock levels behind the bar
-opening and closing procedures of the bar and lounge area
-advising costumers on meals and drinks choices
-serving Afternoon Tea with great attention to detail
-managing stock levels behind the bar
Detail
2015 - 2016
job
Bar Supervisor
The Sportsman's Club.
-managing and booking small events, as birthday parties, Christmas parties, office parties, quiz nights, engagement parties
-keeping accurate records for club members
-staff training
-keeping accurate records for club members
-staff training
Training, Office, Booking, Quiz
2013 - 2014
job
Bar Supervisor
Castle Club.
-managing one of the 4 bars in the club, being responsible for a small team of 4 bartenders
-mixing and serving drinks, handling cash
-opening and closing duties, ensuring cleanliness and that the bar is always well stocked
-mixing and serving drinks, handling cash
-opening and closing duties, ensuring cleanliness and that the bar is always well stocked
2012 - 2013
job
F&B Cashier
C House Lounge.
-taking payments
-operating a till system
-doing refunds
-cashing up
-operating a till system
-doing refunds
-cashing up
UP
2010 - 2011
job
Bartender
Jackson Hall Restaurant.
My education
Babes Bolyai University
Bachelors, Business Administration
Bachelors, Business Administration
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