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jobs
Experienced Administrative and Business Support Professional
Tonejit Gad Harry
,
Wallington, United Kingdom
Experience
Other titles
Skills
I'm offering
Highly efficient and diligent professional with 5years of operational experience in human resource management and business administrative roles. Emotionally intelligent with excellent interpersonal, analytical, and organizing skills, open and willing to learn, enthusiastic about solving problems with a lifelong focus on delivering the best results. I specialize in :
Data Entry
Typing and proofreading
Office and Admin support
HR Consulting
Data Entry
Typing and proofreading
Office and Admin support
HR Consulting
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Sales Advisor
Catapult Recruitment (Agency).
◦ Consistently delivering a great brand experience using technology to enhance customer experience and keeping up to date with product knowledge;
◦ Support the achievement of the stores' KPI's by delivering sales at target levels set up by the stores' management team
◦ Maintain the sales floor and back of house areas to deliver high brand and retail standards;
◦ Put stock away in the right places, keeping good order and stockroom aisles clear;
◦ Maintain visual merchandising standards and replenish as required;
◦ Confidently sell products through features, advantages, and benefits that meet customer needs.
◦ Support the achievement of the stores' KPI's by delivering sales at target levels set up by the stores' management team
◦ Maintain the sales floor and back of house areas to deliver high brand and retail standards;
◦ Put stock away in the right places, keeping good order and stockroom aisles clear;
◦ Maintain visual merchandising standards and replenish as required;
◦ Confidently sell products through features, advantages, and benefits that meet customer needs.
Retail, Customer experience, Visual Merchandising, Management, Sales, Technology, Support, KPI, UP
2018 - 2018
job
Human Resource Officer
Unyana Systems Limited.
◦ Created a suite of document templates - employment contracts, variation to contract letters, an invitation to meeting letters, resignation letters, etc., ensuring access to the team and that the documents are updated in line with the contractual and statutory requirements;
◦ Coordinated all aspects of the recruitment and selection activities - sorting applications, selection assessments, interviews, background checks, and onboarding/induction;
◦ Provided support and guidance to employees before joining, during their induction/on-boarding and post joining the firm;
◦ Managed the attendance monitoring system, leave applications and payroll reports on Microsoft Excel;
◦ Acted as the first point of contact for employee questions concerning policies & procedures;
◦ Coordinated PDR meetings with staff and their team lead to jointly identify and agree on key performance indicators for success on the role;
◦ Collated, sorted and stored performance appraisal reports;
◦ Supported the HR director in change management processes which include organisational restructuring, redeployment, transfers, redundancies, etc.
◦ Monitored the effectiveness of programs implemented through trend analysis of program outcomes, surveys/interviews with management and staff;
◦ Coordinated the administration of company policies and HR procedures and employee relation issues including and not limited to suspension, dismissals or termination of employment, grievance handling, etc.
◦ Coordinated all aspects of the recruitment and selection activities - sorting applications, selection assessments, interviews, background checks, and onboarding/induction;
◦ Provided support and guidance to employees before joining, during their induction/on-boarding and post joining the firm;
◦ Managed the attendance monitoring system, leave applications and payroll reports on Microsoft Excel;
◦ Acted as the first point of contact for employee questions concerning policies & procedures;
◦ Coordinated PDR meetings with staff and their team lead to jointly identify and agree on key performance indicators for success on the role;
◦ Collated, sorted and stored performance appraisal reports;
◦ Supported the HR director in change management processes which include organisational restructuring, redeployment, transfers, redundancies, etc.
◦ Monitored the effectiveness of programs implemented through trend analysis of program outcomes, surveys/interviews with management and staff;
◦ Coordinated the administration of company policies and HR procedures and employee relation issues including and not limited to suspension, dismissals or termination of employment, grievance handling, etc.
Change management, Excel, Administration, Contracts, Onboarding, Management, Recruitment, Surveys, Support, Monitoring, Contracts, Processes
2017 - 2018
job
Administrative Officer
Ponitec Limited.
◦ Maintained the General Managers calendar, scheduling meetings and avoiding clashes.
◦ Managed and monitored budgets through monthly reports, ensuring headcount and operating expenditure costs stayed within budget;
◦ Acted as the first point of contact for employee questions concerning policies & procedures;
◦ Built and maintained relationships with organisations internal and external stakeholders (staff, clients, suppliers, and government agencies);
◦ Maintained and updated the firm's database;
◦ Collaborated with teams to prepare and report office expenses and budgets;
◦ Organize a filing system for important and confidential company documents;
◦ Respond to queries by employees and clients;
◦ Prepare and update documents on Microsoft Office packages as needed;
◦ Maintain a company calendar and schedule appointments;
◦ Book meeting rooms as required;
◦ Received, distributed and stored correspondence (e.g. letters, emails, and packages);
◦ Prepare reports and presentations with statistical data, as assigned;
◦ Manage top management travel schedule and accommodations;
◦ Schedule in-house and external events;
◦ Managed the inventory of office supplies including anticipating, evaluating, placing an order and verifying receipt of orders;
◦ Managed and monitored budgets through monthly reports, ensuring headcount and operating expenditure costs stayed within budget;
◦ Acted as the first point of contact for employee questions concerning policies & procedures;
◦ Built and maintained relationships with organisations internal and external stakeholders (staff, clients, suppliers, and government agencies);
◦ Maintained and updated the firm's database;
◦ Collaborated with teams to prepare and report office expenses and budgets;
◦ Organize a filing system for important and confidential company documents;
◦ Respond to queries by employees and clients;
◦ Prepare and update documents on Microsoft Office packages as needed;
◦ Maintain a company calendar and schedule appointments;
◦ Book meeting rooms as required;
◦ Received, distributed and stored correspondence (e.g. letters, emails, and packages);
◦ Prepare reports and presentations with statistical data, as assigned;
◦ Manage top management travel schedule and accommodations;
◦ Schedule in-house and external events;
◦ Managed the inventory of office supplies including anticipating, evaluating, placing an order and verifying receipt of orders;
Budget, Database, Management, Office
2015 - 2016
job
Human Resource Administrative Officer
Elizade University.
◦ Collaborated with heads of departments and teams for input in the organisations restructuring which included job rotations and redeployment;
◦ Conducted job analysis to redefine jobs and draft job descriptions;
◦ Coordinated on all human resource activities which include recruitment, onboarding, contracting, outsourcing, leave management, salary, and benefits structuring, training, and development - ensuring compliance with local employment laws and maintaining consistency across the organisation;
◦ Oversaw annual employees' engagement survey and worked with other team leaders to develop work-life balance initiatives which improved employee engagement and enhanced employee retention;
◦ Designed, created and managed the staff database of the organisation on Microsoft Access, which solved the problem of poor data storage and duplication of data and created easy access to staff records;
◦ Coordinated the recruitment, induction and onboarding process for staff, including overseeing candidate communication, interview logistics, hiring documents and updating the records;
◦ Supporting line managers on ER issues in their teams and departments;
◦ Worked with management to ensure that all information (jobs, hours, etc) are up to date.
◦ Fronting the ideology of being a people-centered organisation by sending goodwill messages to all staff on anniversaries to enhance employee engagement.
◦ Conducted job analysis to redefine jobs and draft job descriptions;
◦ Coordinated on all human resource activities which include recruitment, onboarding, contracting, outsourcing, leave management, salary, and benefits structuring, training, and development - ensuring compliance with local employment laws and maintaining consistency across the organisation;
◦ Oversaw annual employees' engagement survey and worked with other team leaders to develop work-life balance initiatives which improved employee engagement and enhanced employee retention;
◦ Designed, created and managed the staff database of the organisation on Microsoft Access, which solved the problem of poor data storage and duplication of data and created easy access to staff records;
◦ Coordinated the recruitment, induction and onboarding process for staff, including overseeing candidate communication, interview logistics, hiring documents and updating the records;
◦ Supporting line managers on ER issues in their teams and departments;
◦ Worked with management to ensure that all information (jobs, hours, etc) are up to date.
◦ Fronting the ideology of being a people-centered organisation by sending goodwill messages to all staff on anniversaries to enhance employee engagement.
Training, Database, Interview, Employee Engagement, Onboarding, Management, Compliance, Recruitment, Outsourcing, Development, Retention, Storage, Organization, Data Storage, UP
2015 - 2015
job
Technical Support Officer
AUI Systems.
◦ Manned the IT help desk and providing instant solutions to client's IT issues;
◦ Periodically updated all Microsoft Office operating systems;
◦ Carried out diagnostic checks and servicing essential IT hardware;
◦ Identified IT problems and logged them into the relevant databases;
◦ Supported the roll-out of new applications by taking note of the client's requirements and communicating with the programming/development team;
◦ Created new users' accounts and profiles for clients and responding to password queries;
◦ Talking clients or staff through a series of actions to help set up a system or resolve issues;
◦ Provided weekly reports including procedural documentation for the installation or set up of a device;
◦ Periodically updated all Microsoft Office operating systems;
◦ Carried out diagnostic checks and servicing essential IT hardware;
◦ Identified IT problems and logged them into the relevant databases;
◦ Supported the roll-out of new applications by taking note of the client's requirements and communicating with the programming/development team;
◦ Created new users' accounts and profiles for clients and responding to password queries;
◦ Talking clients or staff through a series of actions to help set up a system or resolve issues;
◦ Provided weekly reports including procedural documentation for the installation or set up of a device;
It, Support, Hardware, Development, Office, UP
2015 - 2015
job
Administrative Assistant
Platinum Global Technology Consult.
◦ Maintained the General Managers calendar, scheduling meetings and avoiding clashes.
◦ Managed and monitored budgets through monthly reports, ensuring headcount and operating expenditure costs stayed within budget;
◦ Advised the General Manager on all activities related to recruitment, contracts, salary structure and benefits scheme, ensuring compliance with local employment laws and maintained consistency across the organisation;
◦ Produced reports, presentations, spreadsheets, graphs, charts, diagrams, and illustrations;
◦ Reported weekly to the General Manager regarding business operations and organisational development including sales and projects;
◦ Actively managed the database of the organisation on its ERP software;
◦ Prepared, proofread and formatted correspondences;
◦ Managed the inventory of office supplies including anticipating, evaluating, placing an order and verifying receipt of orders.
◦ Managed and monitored budgets through monthly reports, ensuring headcount and operating expenditure costs stayed within budget;
◦ Advised the General Manager on all activities related to recruitment, contracts, salary structure and benefits scheme, ensuring compliance with local employment laws and maintained consistency across the organisation;
◦ Produced reports, presentations, spreadsheets, graphs, charts, diagrams, and illustrations;
◦ Reported weekly to the General Manager regarding business operations and organisational development including sales and projects;
◦ Actively managed the database of the organisation on its ERP software;
◦ Prepared, proofread and formatted correspondences;
◦ Managed the inventory of office supplies including anticipating, evaluating, placing an order and verifying receipt of orders.
Operations, Budget, Contracts, ERP, Database, Organisational development, Sales, Compliance, Recruitment, Development, Office, Software, Organization, Contracts, Manager
2012 - 2012
internship
Industrial Trainee
Danelec Limited.
◦ Participated in the installation of new systems for all employees;
◦ Participated in repairing and upgrading hardware and ensuring that all computers were fully operational;
◦ Creating and maintaining an accurate database of all pending and resolved IT issues.
SKILLS AND ATTRIBUTES
• Proficiency in Microsoft Office Packages, and SPSS;
• Ability to multitask, work accurately and meet deadlines;
• Exceptional ability to deliver outstanding customer service and identify customer complaints or problems;
• Highly capable oral and written communicator with high self-awareness;
• High data entry skills with attention to details;
• Ability to organize, plan, work in teams, flexible and the ability to learn and apply new information quickly and accurately.
◦ Participated in repairing and upgrading hardware and ensuring that all computers were fully operational;
◦ Creating and maintaining an accurate database of all pending and resolved IT issues.
SKILLS AND ATTRIBUTES
• Proficiency in Microsoft Office Packages, and SPSS;
• Ability to multitask, work accurately and meet deadlines;
• Exceptional ability to deliver outstanding customer service and identify customer complaints or problems;
• Highly capable oral and written communicator with high self-awareness;
• High data entry skills with attention to details;
• Ability to organize, plan, work in teams, flexible and the ability to learn and apply new information quickly and accurately.
Database, Customer service, Spss, Service, It, Attention to details, Hardware, Office
My education
2019
-
2020
University of Westminster
Masters, Human Resource Management
Masters, Human Resource Management
2019
New Skills Academy
Diploma, Payroll
Diploma, Payroll
2011
-
2014
University of Cape Coast
Bachelors, Human Resource Management
Bachelors, Human Resource Management
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