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Senior
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Senior Project Manager
Jessamy Worms
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Over 10 years experience in branded content and creative solutions (social, print, digital and radio).
I've worked for some of the biggest publishers in the world including UNILAD, BAUER & NEWSUK.
Roles include; Operations Director, Head of Project Management & Client Service Director.
I've worked for some of the biggest publishers in the world including UNILAD, BAUER & NEWSUK.
Roles include; Operations Director, Head of Project Management & Client Service Director.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - 2020
freelance
Freelance Senior Project Manager
FREMANTLE UK.
• Working in the creative studio
• Managing designers and content producers
• Managing designers and content producers
Project Manager, Content, Manager
2019 - 2019
freelance
Freelance Senior Project Manager
NEWSUK.
● Working in the Bridge Studio (branded content)
● Client facing, managing projects across print, digital, radio and social
Key accounts: McDonald's, L'Oreal, Mastercard, Lionsgate
● Client facing, managing projects across print, digital, radio and social
Key accounts: McDonald's, L'Oreal, Mastercard, Lionsgate
Project Manager, Print, Radio, Content, Social, Manager
2016 - 2019
job
Operations & Client Service Director
UNILAD.
● Overall responsibility for the delivery of all commercial campaigns
● Management and development of the project management team
● Implementing, managing and amending the campaign process
● Enforcing structure, authority and deadlines to ensure process is followed
● Continuous reshaping of the campaign delivery process to provide highest client satisfaction
● Liaising with all internal stakeholders involved in the delivery of brand campaigns - Creative, Video, Sales, Social, Editorial, Marketing and Finance
● Drive sales through repeat bookings
● Identify problem areas, work with other heads of department to implement effective solutions to increase productivity and efficiency
● Maintain strong relationships with clients and agencies, ensure the PM team do the same
● Work with insights, strategy and paid spend team to ensure campaign optimization
● Improving the relationship between social and video to ensure directors and creatives are always up to date on any FB and Instagram updates / algorithm changes
● Work with the Commercial Director in forecasting and reporting for all campaigns
Key accounts: PokerStars, KFC, Activision (Call of Duty), Adidas, Heinz, Paddy Power
● Management and development of the project management team
● Implementing, managing and amending the campaign process
● Enforcing structure, authority and deadlines to ensure process is followed
● Continuous reshaping of the campaign delivery process to provide highest client satisfaction
● Liaising with all internal stakeholders involved in the delivery of brand campaigns - Creative, Video, Sales, Social, Editorial, Marketing and Finance
● Drive sales through repeat bookings
● Identify problem areas, work with other heads of department to implement effective solutions to increase productivity and efficiency
● Maintain strong relationships with clients and agencies, ensure the PM team do the same
● Work with insights, strategy and paid spend team to ensure campaign optimization
● Improving the relationship between social and video to ensure directors and creatives are always up to date on any FB and Instagram updates / algorithm changes
● Work with the Commercial Director in forecasting and reporting for all campaigns
Key accounts: PokerStars, KFC, Activision (Call of Duty), Adidas, Heinz, Paddy Power
Marketing, Project Management, Video, Operations, Forecasting, Instagram, Management, Finance, Sales, Service, Development, Campaign, Power, Social, UP
2016 - 2016
freelance
Freelance Senior Project / Production Manager
BAUER MEDIA GROUP.
● Working in the Creative Solutions team for Grazia, Heat and Closer
● Client facing, managing and producing projects across digital, print, social, radio and TV
Key accounts: Boots, Unilever, Subway, Very, Impulse, British Gas
● Client facing, managing and producing projects across digital, print, social, radio and TV
Key accounts: Boots, Unilever, Subway, Very, Impulse, British Gas
Print, Radio, TV, Production, Social, Manager
2016 - 2016
job
NET A PORTER GROUP
Creative Solutions.
- Freelance Senior Project Manager / Production Manager
● Working in the Creative Solutions team (Net-A-Porter & Mr Porter)
● Client facing, managing and producing projects across print and social
Key accounts: American Express, Chanel, Johnnie Walker
● Working in the Creative Solutions team (Net-A-Porter & Mr Porter)
● Client facing, managing and producing projects across print and social
Key accounts: American Express, Chanel, Johnnie Walker
Project Manager, Print, Net, Express, Production, Social, Manager
2014 - 2015
job
Studio Manager
OGILVY & MATHER.
12-month contract on Unilever's Bright Future (inter-agency, in-house brand publishing) content studio; responsible for all social content for the global Unilever brand pages in 6 markets; including UK and USA
● Managing assigned projects from start to finish, on time, to budget and to expected quality
● Delivering daily/weekly projects across Social platforms (Facebook, Twitter, YouTube)
● Ensuring that all assigned projects have a clear brief before delivering to creative team
● Ownership, creation and updates of timing plans and project budgets
● Developing and maintaining relationships with key clients, agencies and internal stakeholders
● Proactively identifying and solving issues, recommending solutions
● Partnering closely with PR, planning, strategy and technical teams
● Client service during the course of each project
● Ensuring all deliverables produced are to the required specifications and of the highest quality
● Proactively identified operational improvements
● Managing assigned projects from start to finish, on time, to budget and to expected quality
● Delivering daily/weekly projects across Social platforms (Facebook, Twitter, YouTube)
● Ensuring that all assigned projects have a clear brief before delivering to creative team
● Ownership, creation and updates of timing plans and project budgets
● Developing and maintaining relationships with key clients, agencies and internal stakeholders
● Proactively identifying and solving issues, recommending solutions
● Partnering closely with PR, planning, strategy and technical teams
● Client service during the course of each project
● Ensuring all deliverables produced are to the required specifications and of the highest quality
● Proactively identified operational improvements
Budget, Facebook, Pr, Service, Content, Youtube, Twitter, USA, Social, Manager
2012 - 2014
job
Senior Project Manager
QUINNTESSENTIAL.
This role involved working directly with clients to design, manage, deploy and report on a variety of online survey projects. Responsible for managing client product training and support
● Working with internal sales team and external clients to scope clients' research requirements
● Advise clients on questionnaire design and research methodology and approaches that will best meet their objectives and deliver quality results
● Scripting of individual online survey projects
● Manage survey distribution and communications
● Provide face to face and phone-based client training on how to use PeoplePulse software
● Offer on-going advice and assistance to clients and be the day-to-day contact for help and support
● Coordinating with the PeoplePulse developers to test and launch new tool enhancements before rolling out to clients
Key Accounts: HSBC, Citibank, Westpac, AGL, Randstad, BHP Billiton, Yahoo, Sydney Opera House
● Working with internal sales team and external clients to scope clients' research requirements
● Advise clients on questionnaire design and research methodology and approaches that will best meet their objectives and deliver quality results
● Scripting of individual online survey projects
● Manage survey distribution and communications
● Provide face to face and phone-based client training on how to use PeoplePulse software
● Offer on-going advice and assistance to clients and be the day-to-day contact for help and support
● Coordinating with the PeoplePulse developers to test and launch new tool enhancements before rolling out to clients
Key Accounts: HSBC, Citibank, Westpac, AGL, Randstad, BHP Billiton, Yahoo, Sydney Opera House
Design, Project Manager, Research, Training, Scripting, Sales, Test, Support, Software, Online, Manager
2011 - 2012
job
Production Team Leader / Digital Producer
GROUPON.
● Managing a team of Digital Producers / CMS Specialists and Designers
● Producing the major cities local deals and themed shop website material using in house software
● Day to day project managing and planning of the department
● Co-ordinating & running internal project meetings with all stakeholders
● On-going coaching, performance appraisals, development plans and one on ones
● Training new staff members in: copy-editing, arranging text, selecting images, promoting unique selling points and uploading content for national, travel and local group buying offers
● Editing deal content at a senior level to ensure merchant and customer satisfaction
● Editing and sending daily Newsletters to all subscribers using in house software
● Complying to, building on and improving the company's brand and voice
● Consistently work towards strict, pressured daily deadlines
● Producing the major cities local deals and themed shop website material using in house software
● Day to day project managing and planning of the department
● Co-ordinating & running internal project meetings with all stakeholders
● On-going coaching, performance appraisals, development plans and one on ones
● Training new staff members in: copy-editing, arranging text, selecting images, promoting unique selling points and uploading content for national, travel and local group buying offers
● Editing deal content at a senior level to ensure merchant and customer satisfaction
● Editing and sending daily Newsletters to all subscribers using in house software
● Complying to, building on and improving the company's brand and voice
● Consistently work towards strict, pressured daily deadlines
Coaching, CMS, Training, Producer, Content, Website, Development, Software, Production
2007 - 2010
job
Team Leader
AMERICAN EXPRESS (Brighton).
● Recruited, trained and developed new members of staff
● Conducted regular performance reviews and one-to-one coaching sessions with all team members
● Ensuring each team member had an up-to-date personal development plan
● Administered attendance and disciplinary issues with a confident and assertive approach
● Developing processes so that company service targets and objectives were met or exceeded
● Conducted regular performance reviews and one-to-one coaching sessions with all team members
● Ensuring each team member had an up-to-date personal development plan
● Administered attendance and disciplinary issues with a confident and assertive approach
● Developing processes so that company service targets and objectives were met or exceeded
Coaching, Service, Development, Processes, UP
My education
University of Brighton
Bachelors, Criminology & Applied Psychology
Bachelors, Criminology & Applied Psychology
Thames College
Secondary, Sociology, French and Italian
Secondary, Sociology, French and Italian
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