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Solutions and Identity Specialist for Infrastructure & Cloud
Colin Kidwell
,
Doncaster, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a widely experienced and talented infrastructure and identity engineer who specialises in solution design, delivery and operational support.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Azure and Identity Engineer
Provident Financial Group.
As a relatively new department formed out of necessity, the Azure and Identity Engineer role leads
operational and improvement works through the Active Directory Estate (Including all Infrastructure) and
Azure in all its forms. Adopting responsibility from Architecture and Platform teams, driving forward into the
cloud is the main objective of the IT department. Other than operational BAU tasks, the key majority of engagements are service improvements where required or identified. This includes:
• Designing and implementing Access Management in Azure Utilizing:
o Privileged Identity Management
o Conditional Access
o Multi-factor authentication
o With a structured project management approach to roll out and design of HLP and LLP
• Designing and delivering automation in Azure for:
o Bespoke package deployment to IaaS servers
o Resource conservation runbooks
o VSTS/DevOps based deployments
• Redesigning and implementing SMTP relay solutions
• Designing and Implementing Domain and Forest Functional Level upgrades
o Within a Multi Domain, Multi Forest environment
o From Server 2000 level to 2012
• Decommission aged high-profile hardware and services with zero disruption
• Design and Implement Azure B2B services and Multi-Tenant collaboration between companies
within the group
operational and improvement works through the Active Directory Estate (Including all Infrastructure) and
Azure in all its forms. Adopting responsibility from Architecture and Platform teams, driving forward into the
cloud is the main objective of the IT department. Other than operational BAU tasks, the key majority of engagements are service improvements where required or identified. This includes:
• Designing and implementing Access Management in Azure Utilizing:
o Privileged Identity Management
o Conditional Access
o Multi-factor authentication
o With a structured project management approach to roll out and design of HLP and LLP
• Designing and delivering automation in Azure for:
o Bespoke package deployment to IaaS servers
o Resource conservation runbooks
o VSTS/DevOps based deployments
• Redesigning and implementing SMTP relay solutions
• Designing and Implementing Domain and Forest Functional Level upgrades
o Within a Multi Domain, Multi Forest environment
o From Server 2000 level to 2012
• Decommission aged high-profile hardware and services with zero disruption
• Design and Implement Azure B2B services and Multi-Tenant collaboration between companies
within the group
Service, VSTS, Access management, Multi-factor authentication, Server, Authentication, Hardware, Infrastructure, It, Architecture, Design, Management, Cloud, Automation, Deployment, Active Directory, DevOps, Azure, B2B, Project Management
2019 - 2019
freelance
Senior Application and Platforms Consultant
Computershare.
In the short time at Computershare as the Senior Application and Platforms Consultant I laid out a blueprint on utilizing Azure to modernize their DevOps, detailing how to use inbuilt tools as well as existing third-party
tools for continuous deployment and continuous improvements. A sizable time in the position was spent
training up existing staff on Azure in its current state, and what it has to offer so they can support it
operationally moving forward. A small portion of the role included acting as the on-site escalation point for
application faults and contact for the Skipton based team for UK wide Application and Platform queries.
• Outline framework for utilizing Azure for DevOps
• Up Skill existing staff
• Act as senior point of contact for the UK based team in the Head Office
tools for continuous deployment and continuous improvements. A sizable time in the position was spent
training up existing staff on Azure in its current state, and what it has to offer so they can support it
operationally moving forward. A small portion of the role included acting as the on-site escalation point for
application faults and contact for the Skipton based team for UK wide Application and Platform queries.
• Outline framework for utilizing Azure for DevOps
• Up Skill existing staff
• Act as senior point of contact for the UK based team in the Head Office
Azure, DevOps, Training, Deployment, It, Support, Office, Continuous deployment, Framework, UP
2016 - 2019
job
Solutions Architect & Infrastructure Manager
Mencap.
Provide outstanding and flexible final level escalation to internal service delivery teams across the organization.
The role includes management/administration of the internal infrastructure as well as third party provided
infrastructure. Key to the position is the ability to clear up redundant systems, consolidate solutions and
update/create documentation. Working with the IT vision to deliver a more robust and available service to the wider staff base. Be able to scope, design, deliver and hand off project work directly affecting existing systems or to meet new requirements.
• Maintaining, Management and Developing Citrix Xenapp 7.5 Environment
o In both XenServer and VMware
• MPLS Management
o Remote site infrastructure and network support
The role includes management/administration of the internal infrastructure as well as third party provided
infrastructure. Key to the position is the ability to clear up redundant systems, consolidate solutions and
update/create documentation. Working with the IT vision to deliver a more robust and available service to the wider staff base. Be able to scope, design, deliver and hand off project work directly affecting existing systems or to meet new requirements.
• Maintaining, Management and Developing Citrix Xenapp 7.5 Environment
o In both XenServer and VMware
• MPLS Management
o Remote site infrastructure and network support
Design, Administration, VMware, Management, Citrix, Service, Network, It, Support, Infrastructure, UP, Service Delivery
2015 - 2016
freelance
Lead Solutions Consultant
Expert IT.
In this senior role I undertook a more fluid capacity in a small growing outsource IT firm. Holding a position of escalation for the existing technical team as well as advising and implementing new infrastructures. I was
responsible for delivering key guidance on client systems and working to standardise technical excellence across the board.
• Account Management
• Design and deliver bids on technologies and solutions to existing as well as prospective clients
• Producing Tenders
• High level and detailed documentation of previously undocumented environments
• Office 2007-2016 Administration and Support
• Dell server hardware management and support
• Sophos Security management and administration
• Windows Servers 2000-2012 Administration and Support
• Imaging and deployment of machines for clients
• Key technical advisor to business and development
• Assortment of third party applications across a wide collection of small businesses
• Office 365 Migrations, Administration and Handover
o This included One Drive deployment across entire organisations
o Hosted Exchange mail migrations of entire organisations
• Mentorship of the IT Team
• Delivery against budget and within home user and small business expectations
responsible for delivering key guidance on client systems and working to standardise technical excellence across the board.
• Account Management
• Design and deliver bids on technologies and solutions to existing as well as prospective clients
• Producing Tenders
• High level and detailed documentation of previously undocumented environments
• Office 2007-2016 Administration and Support
• Dell server hardware management and support
• Sophos Security management and administration
• Windows Servers 2000-2012 Administration and Support
• Imaging and deployment of machines for clients
• Key technical advisor to business and development
• Assortment of third party applications across a wide collection of small businesses
• Office 365 Migrations, Administration and Handover
o This included One Drive deployment across entire organisations
o Hosted Exchange mail migrations of entire organisations
• Mentorship of the IT Team
• Delivery against budget and within home user and small business expectations
Windows, Server, Mentorship, Office, Development, Hardware, Support, It, Security, Design, Management, Deployment, Exchange, Account management, Budget, Office 365, Administration
2015 - 2015
job
IT Infrastructure Engineer
T-Tech.
My responsibilities include managing client and internal platforms, developing and managing disaster recovery
systems as well as monitoring client networks. Additional to my role I am responsible for direct escalations from our service desk to assist with customer ticket resolution and pro-active improvements. I contribute with training
and coaching both senior colleagues and service desk staff. Keeping to and exceeding expectations with customer SLAs and internal KPI targets.
• Maintaining, Managing and Developing a VMWare 5.1/5.5 Hosted Environment
• HP MSA Storage Maintenance, Planning and Management
• Juniper SRX Firewall (and associated JunOS)
• Cisco Networking Device Troubleshooting and Experience
• Pulse VPN technologies
• Networking Architecting, Deployment, Documentation and Fault Finding
• Azure Research, Development and Proposal for Cross Site DR
12/07/2019
• Veeam DR Maintenance, Management, Development, Planning and Ownership
• Microsoft Windows Server 2008/R2, 2012/R2 Deployment and Administration
• Microsoft SQL 2008, 2012, 2014 all service packs Deployment and Administration
• Final Level Escalation for Service Desk
• Third party management
• Supplier management
• MPLS Management
• Project Overflow for Client Take on to Infrastructure
o Server Provisioning and Migration of File Services
o Server Provisioning or Cloud Migration of Mail Services
o Introduction of Terminal Services and Virtualised Applications
o Documentation and Service Take on
• Mentorship of 1st through 3rd line Engineers
• Hold Lunch and after work training sessions on new technologies and existing/deployed technologies
• Performing Emergency Out of Hours and In Hours Business Continuity
o Deployment to client site or datacentre
o Recovery from faulty hardware or systems
o Implementation of temporary recovery platforms
o Recovery of loss of data and services
o Documentation and next-steps planning
systems as well as monitoring client networks. Additional to my role I am responsible for direct escalations from our service desk to assist with customer ticket resolution and pro-active improvements. I contribute with training
and coaching both senior colleagues and service desk staff. Keeping to and exceeding expectations with customer SLAs and internal KPI targets.
• Maintaining, Managing and Developing a VMWare 5.1/5.5 Hosted Environment
• HP MSA Storage Maintenance, Planning and Management
• Juniper SRX Firewall (and associated JunOS)
• Cisco Networking Device Troubleshooting and Experience
• Pulse VPN technologies
• Networking Architecting, Deployment, Documentation and Fault Finding
• Azure Research, Development and Proposal for Cross Site DR
12/07/2019
• Veeam DR Maintenance, Management, Development, Planning and Ownership
• Microsoft Windows Server 2008/R2, 2012/R2 Deployment and Administration
• Microsoft SQL 2008, 2012, 2014 all service packs Deployment and Administration
• Final Level Escalation for Service Desk
• Third party management
• Supplier management
• MPLS Management
• Project Overflow for Client Take on to Infrastructure
o Server Provisioning and Migration of File Services
o Server Provisioning or Cloud Migration of Mail Services
o Introduction of Terminal Services and Virtualised Applications
o Documentation and Service Take on
• Mentorship of 1st through 3rd line Engineers
• Hold Lunch and after work training sessions on new technologies and existing/deployed technologies
• Performing Emergency Out of Hours and In Hours Business Continuity
o Deployment to client site or datacentre
o Recovery from faulty hardware or systems
o Implementation of temporary recovery platforms
o Recovery of loss of data and services
o Documentation and next-steps planning
Firewall, Performing, Veeam, Server, Mentorship, Storage, KPI, Development, Hardware, Monitoring, Infrastructure, Implementation, It, Windows, Service, Sql, Windows server, Management, Cloud, It infrastructure, Microsoft SQL, Deployment, Cisco, VMware, Training, Networking, Azure, Research, Administration, Coaching
2013 - 2014
job
Senior Service Desk Engineer
Teachers Technology Solutions.
Act as an escalation point for the service desk, manage and take ownership of all P1 and P2 incidents which may arise. Mentoring 1st and 2nd line service desk technicians. Delivering documentation on client
and internal software and processes. Maintain monitoring systems and develop service.
and internal software and processes. Maintain monitoring systems and develop service.
Mentoring, Service, Monitoring, Software, Processes
My education
2009
-
2011
Westminster Kingsway College
BTEC, IT Practitioner Level 4
BTEC, IT Practitioner Level 4
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