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Exceptional and experienced Personal Assistant and Event Organiser
Donna Tuck
,
Halstead, United Kingdom
Experience
Other titles
Skills
I'm offering
A conscientious and professional administrator, with extensive experience in PA and secretarial roles, who is currently seeking a position as a Virtual PA. A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. A qualified Medical and Legal Secretary, fully knowledgeable and compliant with GDPR. Recent achievements include the organisation and marketing of a conference in Amsterdam for 200 people, and creation and implementation of a new database for a membership organisation.
Markets
United Kingdom
Links for more
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Industries
Language
English
Fluently
Spanish
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
Association Account Manager
CJAM.
Achievements and responsibilities:
• Organised, marketed and ran a conference in Amsterdam for 200 attendees
• Managed 5+ Association accounts and their associated email inboxes and requirements
• Designed and implemented a new membership database for a client
• Established an online booking system for conferences
• Improved communications for Association client using online systems
• Organised large online webinars and teleconferences, and ensured that verbatim minutes were typed within the set deadlines
• Attended regular Strategy meetings with Association Chairs to assist in the establishment long-term aims
• Liaised with and led smaller groups of Association Members to enable them to run their groups autonomously
• Email and diary management, typing correspondence and documents, creating presentations and creating meeting minutes
• Organised, marketed and ran a conference in Amsterdam for 200 attendees
• Managed 5+ Association accounts and their associated email inboxes and requirements
• Designed and implemented a new membership database for a client
• Established an online booking system for conferences
• Improved communications for Association client using online systems
• Organised large online webinars and teleconferences, and ensured that verbatim minutes were typed within the set deadlines
• Attended regular Strategy meetings with Association Chairs to assist in the establishment long-term aims
• Liaised with and led smaller groups of Association Members to enable them to run their groups autonomously
• Email and diary management, typing correspondence and documents, creating presentations and creating meeting minutes
Account Manager, Database, Management, Online, Booking, LED, Manager
2017 - 2018
temp
Temporary Medical Secretary and Outpatient Supervisor Colchester Hospital, Essex
unknown.
Achievements and responsibilities:
• Responsible for a team of seven outpatient receptionists
• Established regular one-to-ones with staff to ensure wellbeing in the workplace
• Established a "Daily Check List" to ensure that all tasks were completed in the Outpatient setting
• Cleared a significant backlog of outstanding outpatient appointments with the help of the team
• Ensured that medical documents were accurately typed using audio system and dispatched in a timely manner in line with KPIs
• Responsible for a team of seven outpatient receptionists
• Established regular one-to-ones with staff to ensure wellbeing in the workplace
• Established a "Daily Check List" to ensure that all tasks were completed in the Outpatient setting
• Cleared a significant backlog of outstanding outpatient appointments with the help of the team
• Ensured that medical documents were accurately typed using audio system and dispatched in a timely manner in line with KPIs
Audio
2015 - 2017
temp
Temporary PA to Environment Manager
Environment Agency.
Achievements and responsibilities::
• Requested to return to temporary role when Permanent PA retired
• Created a system for the management of the Environment Manager's inbox, including prioritisation and responding to emails where appropriate
• A member of the Wellbeing group for the area, attending meetings and giving presentations on mental health in the workplace
• Attending meetings with senior Environment Agency staff, ensuring that Minutes were typed accurately and dispatched in accordance with requirements
• Logistics Lead for a critical incident in the area, booking rooms and ensuring that all necessary equipment was in place for the team handling the incident
• Requested to return to temporary role when Permanent PA retired
• Created a system for the management of the Environment Manager's inbox, including prioritisation and responding to emails where appropriate
• A member of the Wellbeing group for the area, attending meetings and giving presentations on mental health in the workplace
• Attending meetings with senior Environment Agency staff, ensuring that Minutes were typed accurately and dispatched in accordance with requirements
• Logistics Lead for a critical incident in the area, booking rooms and ensuring that all necessary equipment was in place for the team handling the incident
Management, Health, Booking, ON, Manager
2013 - 2015
temp
Temporary Medical PA, Medisec East, Essex
Colchester Hospital.
Achievements and responsibilities::
• Working short-term in various departments as a "firefighter" when there was a backlog of transcriptions to clear
• Long-term role (8 months) as PA to Consultant Gynaecologist at Colchester Hospital
• Ensuring that patient queries were dealt with quickly and sympathetically
• Audiotyping dictated medical correspondence, checking against medical notes to ensure accuracy
• Liaising with other departments and GPs as required to ensure continuity of patient care
• Working short-term in various departments as a "firefighter" when there was a backlog of transcriptions to clear
• Long-term role (8 months) as PA to Consultant Gynaecologist at Colchester Hospital
• Ensuring that patient queries were dealt with quickly and sympathetically
• Audiotyping dictated medical correspondence, checking against medical notes to ensure accuracy
• Liaising with other departments and GPs as required to ensure continuity of patient care
GPS, ON
My education
Bishopshalt School Hillingdon and Queens Street School Bolton
Secondary, Level Psychology
Secondary, Level Psychology
?
-
2016
n/a
Unspecified, N/a
Unspecified, N/a
?
-
2011
n/a
Secondary, N/a
Secondary, N/a
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