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Experienced medical and general audio transcriber
Gemma Mason
,
Rugeley, United Kingdom
Experience
Other titles
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I'm offering
Hi there. Thank you taking the time to look at my profile.
I have 21 years experience working as a Secretary, across various job fields that required me to continuously learn, adapt and strive toward excellence. I am highly experienced in audio transcription, and my previous employers include the NHS, Prison Mental Health, Research and Development and Continuing Health Care Team.
As a result of working as a Secretary within the medical industry, I have a vast knowledge of medical terminology, and I am able to transcribe difficult accents, and even poor recordings. I also understand the importance of confidentiality, having worked with sensitive information for the past many years.
The following list (although not exhaustive) are work skills that I am able to provide virtually:
Audiotyping - medical reports, letters, interviews, meetings, focus groups
Copy typing
MS excel - spreadsheets, forms, graphs, charts
MS word
Outlook
PowerPoint
Managing diaries
Managing bookings for training and events
Booking events
Booking appointments
Customer services
Telephone calls
Internet research
Proofreading
Minute taking
I audio type at around 80wpm. I am an accurate typist. I am hard working and pay close attention to detail. I welcome feedback and always strive to improve.
I am available for work most days, and I can assure you of being reliable and being able to turn around work in a timely manner. I am a quick learner and always looking to improve my skills.
For any further information or assistance, please leave me a message.
I look forward to working together.
****@*******.**
I have 21 years experience working as a Secretary, across various job fields that required me to continuously learn, adapt and strive toward excellence. I am highly experienced in audio transcription, and my previous employers include the NHS, Prison Mental Health, Research and Development and Continuing Health Care Team.
As a result of working as a Secretary within the medical industry, I have a vast knowledge of medical terminology, and I am able to transcribe difficult accents, and even poor recordings. I also understand the importance of confidentiality, having worked with sensitive information for the past many years.
The following list (although not exhaustive) are work skills that I am able to provide virtually:
Audiotyping - medical reports, letters, interviews, meetings, focus groups
Copy typing
MS excel - spreadsheets, forms, graphs, charts
MS word
Outlook
PowerPoint
Managing diaries
Managing bookings for training and events
Booking events
Booking appointments
Customer services
Telephone calls
Internet research
Proofreading
Minute taking
I audio type at around 80wpm. I am an accurate typist. I am hard working and pay close attention to detail. I welcome feedback and always strive to improve.
I am available for work most days, and I can assure you of being reliable and being able to turn around work in a timely manner. I am a quick learner and always looking to improve my skills.
For any further information or assistance, please leave me a message.
I look forward to working together.
****@*******.**
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - ?
freelance
Self-employed
Bespoke Transcription Services.
as a freelance audio typist/home based medical
secretary. Completing regular medical audio typing. I complete
regular medico-legal work for a spinal consultant including booking
appointments, reviewing records and managing emails. I have
experience in using a number of appointment-based systems, as well
as DGL and Meddbase. Typing of letters for a wide range of specialities including: Orthopaedics, Gastroenterology,
Ophthalmology, Gynaecology, Neurology, Plastics, General Surgery,
Paediatrics, Dermatology, Maxiofacial, and Urology. Also typing
general transcription including meetings, conferences, videos,
Webinars.
secretary. Completing regular medical audio typing. I complete
regular medico-legal work for a spinal consultant including booking
appointments, reviewing records and managing emails. I have
experience in using a number of appointment-based systems, as well
as DGL and Meddbase. Typing of letters for a wide range of specialities including: Orthopaedics, Gastroenterology,
Ophthalmology, Gynaecology, Neurology, Plastics, General Surgery,
Paediatrics, Dermatology, Maxiofacial, and Urology. Also typing
general transcription including meetings, conferences, videos,
Webinars.
Audio, Booking, Medico
2014 - 2016
job
Business administrator
Continuing Healthcare Team.
Provide a confidential and sensitive administrative support
Organise appointments for the completions of reviews.
Diary management.
Populate a range of confidential documents and letters.
Contribute to the maintenance of effective office support systems
including filing, archiving, photocopying, faxing, use of Microsoft
packages and database inputting
Deal with phone calls, taking messages as appropriate, in a
confidential manner
Maintain confidentiality of information concerning patients in line with Information Governance and established protocols
Preparation of applications for Continuing Healthcare Panel
Support the duty clinicians as requested on a daily basis.
Reason for leaving: For a fresh start following a long period of sick.
Organise appointments for the completions of reviews.
Diary management.
Populate a range of confidential documents and letters.
Contribute to the maintenance of effective office support systems
including filing, archiving, photocopying, faxing, use of Microsoft
packages and database inputting
Deal with phone calls, taking messages as appropriate, in a
confidential manner
Maintain confidentiality of information concerning patients in line with Information Governance and established protocols
Preparation of applications for Continuing Healthcare Panel
Support the duty clinicians as requested on a daily basis.
Reason for leaving: For a fresh start following a long period of sick.
Database, Management, Support, Office, Administrator
2006 - 2014
job
Team Secretary
South Staffordshire and Shropshire NHS foundation Trust.
Working for a team of 20 clinicians, providing confidential and sensitive secretarial and administration support.
Maintaining confidentiality of information concerning patients in line with Information Governance and established protocols.
Office duties including opening post, ordering stationary, audio and
copy typing, data input, dealing with enquiries from external and internal agencies, answering telephone.
Using various computer systems including iPM, Lorenzo, Hybrid, ESR,
E-roster / Managers Maps, Microsoft, NHS net, managing
management diaries.
Job requires working on own initiative and managing own workload.
Supervising and arranging work for agency staff.
2
During last 2 years with team I provided more support to management. Including providing reports for Commissioners,
producing spreadsheets, often providing information at short notice,
ordering train tickets, booking hotels, booking rooms for meetings,
providing agendas and paperwork for meetings, taking accurate
minutes, typing up minutes and distributing minutes.
Dealing with telephone calls from anxious relatives / patients.
Arranging Mental Health Awareness training, booking the room,
book in attendees, providing relevant information for attendees,
ensuring the room is available, set up correctly and that relevant
equipment is available for the meeting.
Ensuring building and confidential information is secured away at the end of the day.
Reason for leaving - for full time hours and gain new skills
Maintaining confidentiality of information concerning patients in line with Information Governance and established protocols.
Office duties including opening post, ordering stationary, audio and
copy typing, data input, dealing with enquiries from external and internal agencies, answering telephone.
Using various computer systems including iPM, Lorenzo, Hybrid, ESR,
E-roster / Managers Maps, Microsoft, NHS net, managing
management diaries.
Job requires working on own initiative and managing own workload.
Supervising and arranging work for agency staff.
2
During last 2 years with team I provided more support to management. Including providing reports for Commissioners,
producing spreadsheets, often providing information at short notice,
ordering train tickets, booking hotels, booking rooms for meetings,
providing agendas and paperwork for meetings, taking accurate
minutes, typing up minutes and distributing minutes.
Dealing with telephone calls from anxious relatives / patients.
Arranging Mental Health Awareness training, booking the room,
book in attendees, providing relevant information for attendees,
ensuring the room is available, set up correctly and that relevant
equipment is available for the meeting.
Ensuring building and confidential information is secured away at the end of the day.
Reason for leaving - for full time hours and gain new skills
Administration, Training, Management, Audio, Net, Support, Health, Office, Booking, Hybrid, UP
1999 - 2006
job
Medical Secretary
Stafford General Hospital.
in various departments:
1999 - 2006
job
Admin
Clerical Bank.
working in numerous
departments including Gastroenterology,
Cardiology, Metabolic, Surgical, General
Medicine, Discharge Office. Worked for a
period of time for Mr Collier, Orthopaedic
Surgeon.
Providing confidential and sensitive secretarial and administration
support.
Maintaining confidentiality of information concerning patients in line with Information Governance and established protocols.
Duties included audio typing, copy typing, answering telephones,
opening post, dealing with patient enquiries, dealing with internal and external enquiries including GP surgeries, other departments
within the hospital, filing.
Reason for leaving - redundancy
departments including Gastroenterology,
Cardiology, Metabolic, Surgical, General
Medicine, Discharge Office. Worked for a
period of time for Mr Collier, Orthopaedic
Surgeon.
Providing confidential and sensitive secretarial and administration
support.
Maintaining confidentiality of information concerning patients in line with Information Governance and established protocols.
Duties included audio typing, copy typing, answering telephones,
opening post, dealing with patient enquiries, dealing with internal and external enquiries including GP surgeries, other departments
within the hospital, filing.
Reason for leaving - redundancy
Administration, Audio, Support, Office
1997 - 1999
job
Lifeguard
Cannock Chase Council.
Providing good customer services, managing the till, cleaning
changing rooms, providing lifeguard cover and first aid cover.
Reason for leaving - to work as a medical secretary
3
changing rooms, providing lifeguard cover and first aid cover.
Reason for leaving - to work as a medical secretary
3
1996 - 1996
job
Police cadet
Staffordshire Police.
Basic training for police.
Reason for leaving - realised that I did not wish to be a police
officer.
FURTHER
INFORMATION: I work well as a part of a team and understand the need for good
team working. Having worked for the NHS for 16 years I understand the need for confidentiality and all work completed is done so with a
guarantee of confidentiality. I work well on my own initiative and I
am able to manage my own workload. I enjoy new challenges and I
am used to working with a high workload, with short deadlines. I am
flexible and willing to do jobs outside of my job description. I follow
instructions well. I am willing to attend training in relation to my
work, to improve my skills.
I have a full driving licence.
Reason for leaving - realised that I did not wish to be a police
officer.
FURTHER
INFORMATION: I work well as a part of a team and understand the need for good
team working. Having worked for the NHS for 16 years I understand the need for confidentiality and all work completed is done so with a
guarantee of confidentiality. I work well on my own initiative and I
am able to manage my own workload. I enjoy new challenges and I
am used to working with a high workload, with short deadlines. I am
flexible and willing to do jobs outside of my job description. I follow
instructions well. I am willing to attend training in relation to my
work, to improve my skills.
I have a full driving licence.
Training, Basic
My education
1998
-
2000
Cannock Chase Technical College
N/a, N/a
N/a, N/a
1991
-
1996
Hagley Park High School
N/a, N/a
N/a, N/a
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