$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Strong business services background, specialising in business process management, risk management and strategy.
Mohamed Ali Khan
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced business professional with over 7 years of working in various industries and roles.
In that time, I have developed a strong skill set which involves specialising in Business Process Management and Risk Management. In my experience, these two areas within businesses are often overlooked and not enough importance is given to them. I have been able to develop skills and knowledge in helping companies improve their performance through process improvement and waste reduction and raise companies' risk appetite helping them mitigate high impact issues.
In my approach to solving complex issues for businesses, I pride myself on putting the client first at all times. My role is to solve these complex issues in an efficient and cost effective manner.
From previous experiences, people have always praised my ability to build and maintain positive working relationships with clients. I believe relationship building is a bit of a lost art these days and along with my exceptional problem solving skills, i believe these two key areas set me apart.
Some of my recent projects include working with a business owner on a start up for construction services. I assisted the client with developing their business model, marketing strategy and core processes. My most recent project involved me working with a client on enhancing the performance of his business. This is included the development of an entirely new risk framework and a strategy for lead generation to maintain and improve organic growth.
In that time, I have developed a strong skill set which involves specialising in Business Process Management and Risk Management. In my experience, these two areas within businesses are often overlooked and not enough importance is given to them. I have been able to develop skills and knowledge in helping companies improve their performance through process improvement and waste reduction and raise companies' risk appetite helping them mitigate high impact issues.
In my approach to solving complex issues for businesses, I pride myself on putting the client first at all times. My role is to solve these complex issues in an efficient and cost effective manner.
From previous experiences, people have always praised my ability to build and maintain positive working relationships with clients. I believe relationship building is a bit of a lost art these days and along with my exceptional problem solving skills, i believe these two key areas set me apart.
Some of my recent projects include working with a business owner on a start up for construction services. I assisted the client with developing their business model, marketing strategy and core processes. My most recent project involved me working with a client on enhancing the performance of his business. This is included the development of an entirely new risk framework and a strategy for lead generation to maintain and improve organic growth.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
temp
Contract Manager
Gemserv.
Contract Manager working for a consultancy on the Alt HAN Co project as part of the UK Smart Metering Rollout Programme. Managing the performance of two clients developing a Technology product, working with the Project Management and Testing team to develop requirements on time and within budget. My duties include:
• Building and maintaining strong working relationships with external clients.
• Performance Management against contractual obligations for services and deliverables.
• Lead monthly Contract Management meetings with clients, escalating contractual/commercial issues, commercial risk items and solving clients' issues.
• Provide value add services to clients, solving issues in their processes, performance reporting and risk management framework.
• Provide subject matter expertise to clients and internal stakeholders on the Alt HAN Co Contract.
• Facilitate and lead bi-weekly Requirement workshops with the Project test teams.
• Responsible for Performance and Risk reporting for the Executive team.
• Assist in quarterly Contract Negotiation meetings with external clients.
• Building and maintaining strong working relationships with external clients.
• Performance Management against contractual obligations for services and deliverables.
• Lead monthly Contract Management meetings with clients, escalating contractual/commercial issues, commercial risk items and solving clients' issues.
• Provide value add services to clients, solving issues in their processes, performance reporting and risk management framework.
• Provide subject matter expertise to clients and internal stakeholders on the Alt HAN Co Contract.
• Facilitate and lead bi-weekly Requirement workshops with the Project test teams.
• Responsible for Performance and Risk reporting for the Executive team.
• Assist in quarterly Contract Negotiation meetings with external clients.
Project Management, Budget, Performance Management, Risk Management, Management, Contract management, Test, Technology, Workshops, Testing, BEE, Framework, Processes, Manager
2017 - 2019
job
Technical Analyst
ELEXON.
Technical Analyst where I worked in the Disputes and Compliance team to compile analysis on specific cases and present to industry experts on a monthly basis for determination. My duties included:
• Provided subject matter expertise on Trading Disputes to customers and internal stakeholders.
• Delivered excellent customer service, liaising with and investigating customers' issues in Settlement discrepancies.
• Drafted technical papers, produced detailed slides to present on a monthly basis to industry experts for determination.
• Responsible for various weekly and monthly reports
• Implemented change to Process documentation styles reducing internal queries
• Ad hoc support provided to other committees (REWG, TAMEG and PAB).
• Provided subject matter expertise on Trading Disputes to customers and internal stakeholders.
• Delivered excellent customer service, liaising with and investigating customers' issues in Settlement discrepancies.
• Drafted technical papers, produced detailed slides to present on a monthly basis to industry experts for determination.
• Responsible for various weekly and monthly reports
• Implemented change to Process documentation styles reducing internal queries
• Ad hoc support provided to other committees (REWG, TAMEG and PAB).
Customer service, Service, Compliance, Support, Analyst
2016 - 2017
job
Compliance Analyst
MOSL.
Compliance Analyst where I worked on delivering the core IT systems and processes to support water companies' preparations for the opening of the newly deregulated water retail market. My duties included:
• Assisted senior Executives in the development of MOSL's' Target Operation Model.
• Designed MOSL's' Compliance Matrix to track 500+ company obligations.
• Developed and re-engineered core operational processes.
• Developed and maintained Process documents
• Promoted an Agile working culture, lead participation in daily Scrum meetings.
• Assisted senior Executives in the development of MOSL's' Target Operation Model.
• Designed MOSL's' Compliance Matrix to track 500+ company obligations.
• Developed and re-engineered core operational processes.
• Developed and maintained Process documents
• Promoted an Agile working culture, lead participation in daily Scrum meetings.
Scrum, Retail, Agile, Compliance, It, Support, Analyst, Development, Processes
2013 - 2016
job
Business Process Analyst
Vinci Ringway.
Worked as a Business Process Analyst in delivering the PFI Contract in partnership with Hounslow Highways. My duties included:
• Facilitated Process workshops with senior Managers to design operational processes.
• Developed an understanding of the contract, became a single point of contact for internal and external queries.
• Monitored performance of on-site contractors through weekly site audit visits.
• Responsible for creating on-site quality reports on a monthly basis.
• Facilitated Process workshops with senior Managers to design operational processes.
• Developed an understanding of the contract, became a single point of contact for internal and external queries.
• Monitored performance of on-site contractors through weekly site audit visits.
• Responsible for creating on-site quality reports on a monthly basis.
Design, Audit, Workshops, Analyst, Audit, Processes
2012 - 2013
job
Desktop Engineer
London Borough of Hounslow.
As a Desktop Engineer, I provided 1st line IT support to over 2000 users, my duties included:
• Troubleshooting and running diagnostics.
• Resolving network connectivity issues.
• Implemented software rollouts
• Resolved login's and set up VPN accounts/logins.
• Troubleshooting and running diagnostics.
• Resolving network connectivity issues.
• Implemented software rollouts
• Resolved login's and set up VPN accounts/logins.
It support, Network, It, Support, Software, UP
My education
University of Westminster
BSc, Computer Science
BSc, Computer Science
Heston Community School
Secondary, Levels & 9 GSCEs
Secondary, Levels & 9 GSCEs
Mohamed's reviews
Mohamed has not received any reviews on Worksome.
Contact Mohamed Ali Khan
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Mohamed directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark