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Strong education background with excellent digital skills
Denise Sedgwick
,
Swindon, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly committed manager with over 20 years of increasing education management responsibility in highly pressurised and challenging working environments. I have a proven track record of delivering high-quality solutions to meet organisational objectives through several roles covering an unusual breadth of experience in the education sector where I started as a classroom teacher of computing and ICT.
Engaging in work that is of practical service to an organisation and others is extremely important to me. My key strengths to support this are:
Problem Solving: I am energised by problem solving. I enjoy the challenge of analysing the symptoms, identifying what is wrong and finding the solution.
Need to Achieve: I have a constant need for achievement every day. It is the jolt I can always count on to get me started on new tasks and challenges.
Responsibility: I take ownership for anything I commit to, and whether large or small, I feel emotionally bound to follow it through to completion. This conscientiousness and need for doing things right combine to ensure that I am dependable.
Analytical: I like to think about all the factors that might affect a situation.
Learning: This enables me to thrive in a dynamic work environment where I can take on assignments and am expected to learn a lot about a new subject matter in a short period of time.
Engaging in work that is of practical service to an organisation and others is extremely important to me. My key strengths to support this are:
Problem Solving: I am energised by problem solving. I enjoy the challenge of analysing the symptoms, identifying what is wrong and finding the solution.
Need to Achieve: I have a constant need for achievement every day. It is the jolt I can always count on to get me started on new tasks and challenges.
Responsibility: I take ownership for anything I commit to, and whether large or small, I feel emotionally bound to follow it through to completion. This conscientiousness and need for doing things right combine to ensure that I am dependable.
Analytical: I like to think about all the factors that might affect a situation.
Learning: This enables me to thrive in a dynamic work environment where I can take on assignments and am expected to learn a lot about a new subject matter in a short period of time.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2018 - 2020
job
Product Manager, Education
BCS (The Chartered Inst. for IT).
Key achievements
• Overseeing introduction of an electronic tool to identify learners' digital skill levels.
• Reviewing portfolio of products and associated supporting resources to ensure relevancy
• Working with external organisations to develop solution for government essential digital skills initiative.
• Mapping new qualifications against international standards to achieve external organization support.
Representing the UK on Programme and Standards Group for the ECDL Foundation
• Representing the UK on Programme and Standards Group for the ECDL Foundation (Europe).
• Overseeing introduction of an electronic tool to identify learners' digital skill levels.
• Reviewing portfolio of products and associated supporting resources to ensure relevancy
• Working with external organisations to develop solution for government essential digital skills initiative.
• Mapping new qualifications against international standards to achieve external organization support.
Representing the UK on Programme and Standards Group for the ECDL Foundation
• Representing the UK on Programme and Standards Group for the ECDL Foundation (Europe).
Product Manager, Support, Manager
2014 - 2018
job
Head of Qualifications Research and Development
Skills and Education Group.
Key achievements
• Providing support, advice and guidance on assessment and technical matters to internal teams.
• Managing the Qualifications Development Team and planning its operations, targets and deadlines.
• Leading, managing and developing a new team who were nominated by colleagues and ultimately
shortlisted for a national award.
• Ensuring compliance with the information and evidence needs of external stakeholders including Regulators.
• Actively involved in the strategic direction and development of the wide-ranging qualifications portfolio, taking account of the changing technical education policy landscape
• Overseeing the implementation of end-point assessment services, system and products with specific input into quality assurance, assessment tools and associated resources.
• Taking a strategic lead in project managing the launch of a new assessment platform ensuring that associated processes across teams were updated as necessary.
• Working with internal teams to develop and deliver a new, innovative solution to meet DVSA requirements for MOT Testers to support both 'business to customer' and 'business to business' needs.
• Presenting experience with BTL Surpass assessment platform at BTL Surpass Conference workshop.
1
• Providing support, advice and guidance on assessment and technical matters to internal teams.
• Managing the Qualifications Development Team and planning its operations, targets and deadlines.
• Leading, managing and developing a new team who were nominated by colleagues and ultimately
shortlisted for a national award.
• Ensuring compliance with the information and evidence needs of external stakeholders including Regulators.
• Actively involved in the strategic direction and development of the wide-ranging qualifications portfolio, taking account of the changing technical education policy landscape
• Overseeing the implementation of end-point assessment services, system and products with specific input into quality assurance, assessment tools and associated resources.
• Taking a strategic lead in project managing the launch of a new assessment platform ensuring that associated processes across teams were updated as necessary.
• Working with internal teams to develop and deliver a new, innovative solution to meet DVSA requirements for MOT Testers to support both 'business to customer' and 'business to business' needs.
• Presenting experience with BTL Surpass assessment platform at BTL Surpass Conference workshop.
1
Operations, Research, Compliance, Quality assurance, Implementation, Support, Presenting, Development, Assessment, Planning, Direction, Workshop, Processes
2011 - 2013
job
Programme Lead/14-19 Vocational Qualifications Adviser
Department for Education.
Key achievements
• Ensuring the smooth running of the Infrastructure and Funding Directorate programme boards by
identifying the key policy issues for discussion; attending and contributing to key meetings; scrutinising
documents; and highlighting key issues to the Director General, Directors and other board members.
• Monitoring directorate-wide risk management to enable risk escalation, as appropriate.
• Training and supporting colleagues with the application of Microsoft Project for project planning.
• Designing and developing spreadsheet solutions for business planning and management information
purposes.
• Supporting policy development on 14-19 Vocational Qualifications of criteria for the set of characteristics
by which the qualifications would be judged for inclusion in performance tables.
• Ensuring the smooth running of the Infrastructure and Funding Directorate programme boards by
identifying the key policy issues for discussion; attending and contributing to key meetings; scrutinising
documents; and highlighting key issues to the Director General, Directors and other board members.
• Monitoring directorate-wide risk management to enable risk escalation, as appropriate.
• Training and supporting colleagues with the application of Microsoft Project for project planning.
• Designing and developing spreadsheet solutions for business planning and management information
purposes.
• Supporting policy development on 14-19 Vocational Qualifications of criteria for the set of characteristics
by which the qualifications would be judged for inclusion in performance tables.
Training, Risk Management, Microsoft Project, Management, Infrastructure, Monitoring, Development
2011 - 2011
job
Local Authority Support Manager (National Curriculum Assessments)
QCDA.
Key achievements
• Establishing effective relationships with local authority key contacts and their management teams to manage the delivery of targeted information, advice and support to enable safe delivery of national
curriculum test administration.
• Maximising the effective use of reporting systems to support the identification of risks to delivery of QCDA programmes.
• Establishing effective relationships with local authority key contacts and their management teams to manage the delivery of targeted information, advice and support to enable safe delivery of national
curriculum test administration.
• Maximising the effective use of reporting systems to support the identification of risks to delivery of QCDA programmes.
Administration, Management, Test, Safe, Support, Manager
2002 - 2008
job
Qualifications Manager (GCE/GCSE/Vocational ICT Qualifications)
OCR.
Key achievements
• Providing support, guidance and excellent customer service to external stakeholders on assessment-related, technical and administrative queries via email, online forums, telephone and face-to-face conversations.
• Mentoring and developing other team members.
• Managing the performance and training of large, remote teams of assessors.
• Taking a lead in designing and project managing the development of qualifications, assessment systems and instruments.
• Analysing data and information and preparing reports and documentation for each exam series.
• Systemising an assessment process, in response to a recurring problem, to aid moderation monitoring and tracking requirements.
• Providing support, guidance and excellent customer service to external stakeholders on assessment-related, technical and administrative queries via email, online forums, telephone and face-to-face conversations.
• Mentoring and developing other team members.
• Managing the performance and training of large, remote teams of assessors.
• Taking a lead in designing and project managing the development of qualifications, assessment systems and instruments.
• Analysing data and information and preparing reports and documentation for each exam series.
• Systemising an assessment process, in response to a recurring problem, to aid moderation monitoring and tracking requirements.
Training, Mentoring, Customer service, Service, Support, Monitoring, Development, Assessment, Online, Manager
1999 - 2002
job
ICT/Computer Science Teacher
Staffordshire LEA and Birmingham LEA.
• Teaching and assessing ICT and Computing to A' level standard.
• Taking on responsibility to became an examiner for GCE Computing for an Awarding Organisation.
• Taking on responsibility to became an examiner for GCE Computing for an Awarding Organisation.
Teaching, Organization, Science
My education
1998
-
1999
Keele University
PGCE, ICT / maths teaching - secondary schools
PGCE, ICT / maths teaching - secondary schools
1981
-
1984
University of Reading
B SC, Computer Sciencce (Hons)
B SC, Computer Sciencce (Hons)
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