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Senior
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jobs
Experienced Digital & IT Project Manager
James Elliott
,
Herstmonceux, United Kingdom
Experience
Other titles
Skills
I'm offering
A professional, versatile and highly motivated individual with over 8 years' experience in Information Technology within the Public and Private sectors. A skilled communicator who enjoys taking a people focused approach to change projects and business improvement through both waterfall and agile methodologies, leaning on a thorough technical background to drive through successful delivery and business benefit.
Markets
United States
United Kingdom
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
Project Manager (Junior)
TUI UK&I.
Working as a Junior Project Manager within the Commercial & Cruise domain to deliver technology and process
change projects in support of the Tui Commercial & Cruise strategy. Successful delivery and implementation of technology and process changes including customer-facing mobile applications, remote cruise management
platforms, a market leading e-Commerce website, financial support applications and dynamic booking management
systems.
- Ensuring a collaborative, value focused environment for business and IT stakeholders to flourish in their
support of delivering change projects.
- Managing end to end delivery of change across the full project life cycle within both Agile and Waterfall
methodologies.
- Full management of organisational project controls including task planning, financial budgeting, resource
allocation, risk management, issue management and artefact creation.
change projects in support of the Tui Commercial & Cruise strategy. Successful delivery and implementation of technology and process changes including customer-facing mobile applications, remote cruise management
platforms, a market leading e-Commerce website, financial support applications and dynamic booking management
systems.
- Ensuring a collaborative, value focused environment for business and IT stakeholders to flourish in their
support of delivering change projects.
- Managing end to end delivery of change across the full project life cycle within both Agile and Waterfall
methodologies.
- Full management of organisational project controls including task planning, financial budgeting, resource
allocation, risk management, issue management and artefact creation.
Project Manager, Agile, E-commerce, Risk Management, Management, Technology, Website, It, Implementation, Support, Issue management, Booking, Manager
2017 - 2018
job
Business Systems Analyst
OpenCRM.
Working as a Business Systems Analyst providing consultation for a bespoke CRM platform through requirement
elicitation, pain-point analysis and solution scoping. Highlighting the benefits of system adoption through online
demonstrations, interactive digital content, requirements workshops and training events.
- Providing a consultative, SME approach to system adoption for customers across multiple sectors to boost
productivity, efficiency and benefits realisation through a scoped CRM solution.
- Documenting and implementing multiple process improvement projects both internally and externally to maximise time, cost and employee engagement benefits for both customers and my own organisation.
- Overseeing multiple project teams in the role of 'Customer Champion' ensuring scoped requirements were
delivered and client objectives met.
elicitation, pain-point analysis and solution scoping. Highlighting the benefits of system adoption through online
demonstrations, interactive digital content, requirements workshops and training events.
- Providing a consultative, SME approach to system adoption for customers across multiple sectors to boost
productivity, efficiency and benefits realisation through a scoped CRM solution.
- Documenting and implementing multiple process improvement projects both internally and externally to maximise time, cost and employee engagement benefits for both customers and my own organisation.
- Overseeing multiple project teams in the role of 'Customer Champion' ensuring scoped requirements were
delivered and client objectives met.
CRM, Training, Employee Engagement, Content, Workshops, Analyst, Organization, Online
2017 - 2017
job
Digital Project Manager
MGC.Agency.
(Contract)
Working as a Digital Project Manager to provide Digital solutions in support of client's business growth objectives.
Managing concurrent client accounts whilst leading an international team of Graphic Designers and Software
Developers to ensure successful delivery of Web and Digital projects within time and budget constraints.
- Delivered multiple Web and Software Development projects in support of client's business requirements and internal business requirements.
- Managing stakeholder communication and business relations from initial project meeting through to delivery.
- Developing, documenting and testing key work project components against strict quality control and assurance guidelines.
Working as a Digital Project Manager to provide Digital solutions in support of client's business growth objectives.
Managing concurrent client accounts whilst leading an international team of Graphic Designers and Software
Developers to ensure successful delivery of Web and Digital projects within time and budget constraints.
- Delivered multiple Web and Software Development projects in support of client's business requirements and internal business requirements.
- Managing stakeholder communication and business relations from initial project meeting through to delivery.
- Developing, documenting and testing key work project components against strict quality control and assurance guidelines.
Project Manager, Budget, Software development, Growth, Support, Testing, Development, Software, Web, International, Manager
2012 - 2017
job
ICT Technician
Armed Forces.
Working as an ICT Technician within the Armed Forces carrying out preventive and corrective maintenance on a
range of IT and Telecommunications systems. Transitioning into Junior Management, overseeing teams of up to 5
people as well as providing administrative and project support to middle and senior management.
range of IT and Telecommunications systems. Transitioning into Junior Management, overseeing teams of up to 5
people as well as providing administrative and project support to middle and senior management.
Management, It, Support, UP
My education
2019
APMG
AgilePM Practioner, Project Management
AgilePM Practioner, Project Management
2017
-
2019
3AAA
Level 4 BTEC in Business Administration & Management, Business Administration & Management
Level 4 BTEC in Business Administration & Management, Business Administration & Management
- Financial Management
- Communication
- Leadership
- Project Managment
- Mentorship
- Business Planning
2017
Association of Project Managers
APMQ, Project Management
APMQ, Project Management
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