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Senior
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Salesforce Developer
Keerthi Kumar
,
Andover, United Kingdom
Experience
Other titles
Skills
I'm offering
Implemented Softwarnew Salesforce, including discovery, planning and implementation of new systems, migration, data architecture design, data glossary creation, implementation of new features, 3rd party integrations, workflows, training, POC on App exchange apps and data security.
• Overseeing the implementation of 3rd party applications such as MARKETO for marketing activities, Close loop Lead marketing, APTTUS (CLM, CPQ & Billing) for pricing products and billing schedules, Decommissioning MS DYNAMICS.
• Integrating Salesforce with MS Dynamics and vice versa to manage different business streams
• Played a key role in the Estimation of projects scope/size/time and resourcing requirements, sprint planning and delivering projects on time in a cost-effective way.
• Developed a key role in the ERP integration program ensuring effective vendor management and stakeholders are kept informed of progress, developments and issues preparing formal updates on a requested basis.
• Drive the developments, deployments with CI and adoption of Salesforce and Azure based solutions and ensure usage and consumption of the platform by providing architectural design and deployment guidance, supporting development of the customer’s cloud adoption model.
• Liaising with Global Finance team to ensure delivery of data to Netsuite is able to produce invoices, revenue recognition and financial reports.
• Working closely with the QA lead to define the test strategy and leading DevOps to define and implement CI/CD pipelines.
• Responsible to implement SSO OKTA to sync AD for corporate users and UD for externals.
• Responsible to implement Apttus CPQ, CLM , Billing and integrate with Netsuite for billing and revenue recognition.
• Overseeing the implementation of 3rd party applications such as MARKETO for marketing activities, Close loop Lead marketing, APTTUS (CLM, CPQ & Billing) for pricing products and billing schedules, Decommissioning MS DYNAMICS.
• Integrating Salesforce with MS Dynamics and vice versa to manage different business streams
• Played a key role in the Estimation of projects scope/size/time and resourcing requirements, sprint planning and delivering projects on time in a cost-effective way.
• Developed a key role in the ERP integration program ensuring effective vendor management and stakeholders are kept informed of progress, developments and issues preparing formal updates on a requested basis.
• Drive the developments, deployments with CI and adoption of Salesforce and Azure based solutions and ensure usage and consumption of the platform by providing architectural design and deployment guidance, supporting development of the customer’s cloud adoption model.
• Liaising with Global Finance team to ensure delivery of data to Netsuite is able to produce invoices, revenue recognition and financial reports.
• Working closely with the QA lead to define the test strategy and leading DevOps to define and implement CI/CD pipelines.
• Responsible to implement SSO OKTA to sync AD for corporate users and UD for externals.
• Responsible to implement Apttus CPQ, CLM , Billing and integrate with Netsuite for billing and revenue recognition.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2018 - ?
job
CPQ Solution Architect
Sitecore.
• Responsible for managing and developing technical blueprint within the salesforce ecosystem across the following process and platforms: Marketing, Sales, CPQ, Support, Installation & Service, Data and ensuring quality of delivery from Managed Services.
• Lead/Facilitated design and modeling workshops with stakeholders for Quote to Cash implementation using Apttus CPQ and Apttus Billing Applications and rolled out to 500 sales users across multiple regions (Americas, EMEA and APAC).
• Modelled Enterprise Product Catalogue through product modelling skills to simplify the sales experience by rationalizing the legacy product structure.
• Conducted design reviews, lead the technical design/architecture, made recommendations for improvements and followed-up with the customers for a successful CPQ implementation.
• Identified client's needs/specifications and performed GAP analysis on their current processs and applied industry best practices.
• Provided high and low level Salesforce.com & Apttus CPQ design, used best practices of the product, implemented prototypes and delivered design documents as per customer requirements
• Engaged in estimating projects of scope/size/time, resourcing requirements, sprint planning and delivered projects on timely with highest quality.
• Lead projects from discovery workshops through to UAT and provided Phased Salesforce Roll-out strategy and followd up by creating metrics for effective user adoption.
• Implemented Closed Loop Attribution Model functionality that aligns both sales and marketing teams in collecting the data.
• Build, configure and customize Salesforce Community cloud platform based upon business and functional requirements.
• Lead/Facilitated design and modeling workshops with stakeholders for Quote to Cash implementation using Apttus CPQ and Apttus Billing Applications and rolled out to 500 sales users across multiple regions (Americas, EMEA and APAC).
• Modelled Enterprise Product Catalogue through product modelling skills to simplify the sales experience by rationalizing the legacy product structure.
• Conducted design reviews, lead the technical design/architecture, made recommendations for improvements and followed-up with the customers for a successful CPQ implementation.
• Identified client's needs/specifications and performed GAP analysis on their current processs and applied industry best practices.
• Provided high and low level Salesforce.com & Apttus CPQ design, used best practices of the product, implemented prototypes and delivered design documents as per customer requirements
• Engaged in estimating projects of scope/size/time, resourcing requirements, sprint planning and delivered projects on timely with highest quality.
• Lead projects from discovery workshops through to UAT and provided Phased Salesforce Roll-out strategy and followd up by creating metrics for effective user adoption.
• Implemented Closed Loop Attribution Model functionality that aligns both sales and marketing teams in collecting the data.
• Build, configure and customize Salesforce Community cloud platform based upon business and functional requirements.
Marketing, Design, Cloud, Salesforce, Sales, Service, Architecture, Workshops, Implementation, Support, Community, Enterprise, UP
2011 - 2018
freelance
Salesforce Sales Cloud Implementation Consultant for a large Salesforce implementation project
Accenture Consulting.
(22 countries, approximately 20000 sales users) involved in gathering customer requirements from business user teams spread over Sales, Support and Marketing teams.
• Evaluated the client's legacy Salesforce Classic Implementation and performed a gap analysis between Classic and Lightning Frameworks.
• Prepared Lightning Readiness Assessment Report by working closely with Salesforce Technical Architects and identified potential customisations that conflicted with Lightning.
• Upgraded client apps, Visualforce pages from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Developed and designed CPQ Solutions using Cloudsense for clients based on their requirements and needs.
• Created sophisticated documents and automated the document generation using Conga Composer
• Effectively prepare Business Process, Process Flow Analysis, Requirements Definition, Configuration Workbook, Data Models, Detailed Functional Design, Executive Summaries and Project Plans.
• Writing technical specs (for custom development, system integration etc.) jointly with the technical lead, oftentimes delegating certain aspect of the work to a Consultant or Developer to support the full scope of the project.
• Designed salesforce object data model as well as integration of salesforce with other applications using multiple integration patterns such as SOAP/REST web services, APIs, batch processes, connectors, middleware etc.
• Implementation of Service Cloud including: Service Console, Customer Portal, Cases, and Salesforce Knowledge.
• Evaluated the client's legacy Salesforce Classic Implementation and performed a gap analysis between Classic and Lightning Frameworks.
• Prepared Lightning Readiness Assessment Report by working closely with Salesforce Technical Architects and identified potential customisations that conflicted with Lightning.
• Upgraded client apps, Visualforce pages from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Developed and designed CPQ Solutions using Cloudsense for clients based on their requirements and needs.
• Created sophisticated documents and automated the document generation using Conga Composer
• Effectively prepare Business Process, Process Flow Analysis, Requirements Definition, Configuration Workbook, Data Models, Detailed Functional Design, Executive Summaries and Project Plans.
• Writing technical specs (for custom development, system integration etc.) jointly with the technical lead, oftentimes delegating certain aspect of the work to a Consultant or Developer to support the full scope of the project.
• Designed salesforce object data model as well as integration of salesforce with other applications using multiple integration patterns such as SOAP/REST web services, APIs, batch processes, connectors, middleware etc.
• Implementation of Service Cloud including: Service Console, Customer Portal, Cases, and Salesforce Knowledge.
Middleware, Portal, Processes, Tech lead, Patterns, Web, Assessment, Development, Apps, Support, Implementation, Developer, Marketing, Service, Sales, SOAP, Integration, System Integration, Web Services, Salesforce, Cloud, REST, Writing, Design
2011 - 2011
job
Senior Business Analyst
Vuma Consensus.
• Translated Business requirements and mapped them to functional requirements using Use Cases and UML diagrams.
• Carried out extensive stakeholder analysis for successful project delivery by reducing any
obstacles to successful implementation.
• Carried out extensive stakeholder analysis for successful project delivery by reducing any
obstacles to successful implementation.
UML, Implementation, Analyst
2007 - 2009
job
Business Analyst
Symantec Corporation.
Acting as a bridge between the customer and the delivery side and between the different
customer sides/roles.
customer sides/roles.
Analyst
My education
2009
-
2011
Aston University
MBA, Business Administration
MBA, Business Administration
2001
-
2005
Vellore Institute of Technology
Bachelors, Electrical Engineering
Bachelors, Electrical Engineering
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