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Ticket-Closer ( Dan Lok Inner Circle )Committed to tripling your sales on a pure commission basis
Stefano Privitera
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I’m a very energetic and charismatic individual, who loves a new challenge and thrives in a new environment. I love to keep an open mind about other people thoughts so that allows me to gain more knowledge, that is the kind of personality that would bring.
In terms of experience, I’ve had as Clients CEO’s, Royal Families and VIP individual, so a different prospective on how to handle big transactions and high net worth individuals
In terms of experience, I’ve had as Clients CEO’s, Royal Families and VIP individual, so a different prospective on how to handle big transactions and high net worth individuals
Markets
United Kingdom
Industries
Language
English
Fluently
My experience
2018 - ?
job
Senior Sales Associate
La Maison Goyard.
Key Responsibilities:
● Offering an outstanding customer experience
● Acting as a true ambassador for a leading luxury brand
● Building relationship with Elite prifile clients and offering them a personal experience
● Received brand training to strengthen product knowledge and learn about different sales tactics.
● Building strong relationships with clients and driving CRM
● Successfully working towards over achieving store targets and personal KPI's
● Dealing with customer enquiries and being able offer a suitable solution
● Handling high valued transactions
● Being able to cross sell and up sell to maximise each sale
● Supporting new team members
● Being able to work in under pressure within a fast paced enviroment
Key Achievements:
● 26k Highest transaction
● 450k in sales in a month
● 4 million £ generated in sales since October 2019
● top seller within the brand
● best KPI's in the store
● over archieved on personal targets and kpi's
● Offering an outstanding customer experience
● Acting as a true ambassador for a leading luxury brand
● Building relationship with Elite prifile clients and offering them a personal experience
● Received brand training to strengthen product knowledge and learn about different sales tactics.
● Building strong relationships with clients and driving CRM
● Successfully working towards over achieving store targets and personal KPI's
● Dealing with customer enquiries and being able offer a suitable solution
● Handling high valued transactions
● Being able to cross sell and up sell to maximise each sale
● Supporting new team members
● Being able to work in under pressure within a fast paced enviroment
Key Achievements:
● 26k Highest transaction
● 450k in sales in a month
● 4 million £ generated in sales since October 2019
● top seller within the brand
● best KPI's in the store
● over archieved on personal targets and kpi's
CRM, Customer experience, Training, Sales, KPI, UP
2017 - 2018
job
Brand Manager of Herno
Harrods.
Key Responsibilities:
● Working across ladies RTW
● Working across Maxmara, Brunello Cucinelli, Harrods of London, Armani, Fabiana Filippi, Moncler and Burberry
● Offering outstanding customer service
● Offering strong product knowledge across various brands
● Styling and collaborating different outfits ideas together
● Being able to cross sell and upsell
● Working towards achieving store targets and personal KPI's
● Building strong relationships with clients and driving CRM
● Handling high valued transactions
● Writing weekly trade reports and being able to analyse sales and figures
● Liaising with head office of Herno and buying team
● Accountable for the visual merchandising of Herno
● Dealing with delivery and stock take
● Being able to work in a fast-paced environment efficiently and effectively through sale period
Key Achievements:
● Highest valued transaction of £21,000
● Achieved all personal targets
● Finished last year on £450,000
● Built 15 core transferable clients
● Top seller within department
● Achieved target for Herno consistently
● Achieved high scores on MPS (mystery Shopping)
● Working across ladies RTW
● Working across Maxmara, Brunello Cucinelli, Harrods of London, Armani, Fabiana Filippi, Moncler and Burberry
● Offering outstanding customer service
● Offering strong product knowledge across various brands
● Styling and collaborating different outfits ideas together
● Being able to cross sell and upsell
● Working towards achieving store targets and personal KPI's
● Building strong relationships with clients and driving CRM
● Handling high valued transactions
● Writing weekly trade reports and being able to analyse sales and figures
● Liaising with head office of Herno and buying team
● Accountable for the visual merchandising of Herno
● Dealing with delivery and stock take
● Being able to work in a fast-paced environment efficiently and effectively through sale period
Key Achievements:
● Highest valued transaction of £21,000
● Achieved all personal targets
● Finished last year on £450,000
● Built 15 core transferable clients
● Top seller within department
● Achieved target for Herno consistently
● Achieved high scores on MPS (mystery Shopping)
Writing, CRM, Styling, Visual Merchandising, Customer service, Sales, Service, KPI, Office, Manager
2017 - 2017
temp
Temporary Sales associate
Elite Associates.
Key Responsibilities:
● Offering outstanding customer service
● Building strong relationships with clients
● Offering strong product knowledge
● Being able to work towards store targets
● Maintaining all areas of the stores
● Assisting with stock room duties
● Handling cash transactions
● Supporting teams during busy trading periods
● Acting as a brand ambassador
● Working in various locations in London
Key Achievements:
● Highest valued transaction of £9,000
● Contributed majorly towards daily store target
● Offering outstanding customer service
● Building strong relationships with clients
● Offering strong product knowledge
● Being able to work towards store targets
● Maintaining all areas of the stores
● Assisting with stock room duties
● Handling cash transactions
● Supporting teams during busy trading periods
● Acting as a brand ambassador
● Working in various locations in London
Key Achievements:
● Highest valued transaction of £9,000
● Contributed majorly towards daily store target
Customer service, Sales, Service
2016 - 2017
job
Bartender Regents Street / Shard
Aqua Bar & Restaurant.
Key Responsibilities:
● Delivering an outstanding level of customer service
● Acting as a brand ambassador
● Consulting customers with alcoholic beverages
● Meeting all customer requirements
● Able to work in a fast-paced environment efficiently
● Constantly liaising with staff members to ensure a smooth service
● Resolving any queries, complications or issues that may arise
● Ensuring all areas of the bar always remain tidy
● Receiving spirit and customer service training at Aqua shard
● Preparing the bar for open and close
● Dealing with high valued cash transactions
● Maintaining basic bar duties
5cc cocktail club
Singer tavern
● Delivering an outstanding level of customer service
● Acting as a brand ambassador
● Consulting customers with alcoholic beverages
● Meeting all customer requirements
● Able to work in a fast-paced environment efficiently
● Constantly liaising with staff members to ensure a smooth service
● Resolving any queries, complications or issues that may arise
● Ensuring all areas of the bar always remain tidy
● Receiving spirit and customer service training at Aqua shard
● Preparing the bar for open and close
● Dealing with high valued cash transactions
● Maintaining basic bar duties
5cc cocktail club
Singer tavern
Training, Consulting, Customer service, Service, Basic
2015 - 2016
job
Head Bartender
unknown.
Key Responsibilities:
● Creating a welcoming atmosphere for customers
● Organization of the floor according with the daily bookings
● Daily preparation according with the main and weekly specials
● Offered customers a full table service
● Conducted spirit trainings for all members of staff
● Dealt with the organization of for private parties or company meetings
● Responsible for all bookings
● Weekly spirits order
● Handling cash transactions and dealing with service charge
● Delegated tasks towards staff members
● Trained staff with how to make signature cocktails
● Maintained basic bar duties
● Creating a welcoming atmosphere for customers
● Organization of the floor according with the daily bookings
● Daily preparation according with the main and weekly specials
● Offered customers a full table service
● Conducted spirit trainings for all members of staff
● Dealt with the organization of for private parties or company meetings
● Responsible for all bookings
● Weekly spirits order
● Handling cash transactions and dealing with service charge
● Delegated tasks towards staff members
● Trained staff with how to make signature cocktails
● Maintained basic bar duties
Service, Basic
2015 - 2015
job
Bartender
Dishoom.
Key Responsibilities:
● Making all customers feel welcomed
● Daily preparation before each shift started
● Ensuring the bar was prepared for opening
● Adapted to different areas of the bar (dispense / point)
● Received weekly trainings about spirits, wine and coffee
● Being able to work under pressure during peak hours
● Maintain basic bar duties
Key Responsibilities:
● Greeting customers
● Delivering customer service
● Receiving and processing orders
● Making all customers feel welcomed
● Daily preparation before each shift started
● Ensuring the bar was prepared for opening
● Adapted to different areas of the bar (dispense / point)
● Received weekly trainings about spirits, wine and coffee
● Being able to work under pressure during peak hours
● Maintain basic bar duties
Key Responsibilities:
● Greeting customers
● Delivering customer service
● Receiving and processing orders
Customer service, Service, Processing, Basic
My education
I T I S E.Morselli College
N/a, Training
N/a, Training
Dan Lok University
N/a, Merchandising and Related Marketing Operations (Minor in Psychology)
N/a, Merchandising and Related Marketing Operations (Minor in Psychology)
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