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Senior
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jobs
Digital content professional with 7 years experience, specialising in website management
Lynsey Cochrane
,
Cumbernauld, United Kingdom
Experience
Other titles
Skills
I'm offering
Digital content professional skilled in agile methodology, with a demonstrated history of working in financial services and higher education. Proficient in project and line management, content design and strategy, UX, CX, SEO, digital transformation and channel optimisation.
Markets
United Kingdom
Links for more
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Industries
Language
German
Good
English
Fluently
Spanish
Good
French
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2020
job
Digital Content Manager
Tesco Bank.
I was responsible for managing a variety of changes across the website, microsites, and secure servicing channels. I line managed a team of content publishers, prioritising the backlog to ensure these changes are delivered successfully whilst maintaining the highest content quality standards and customer experience.
Main responsibilities:
• Line managed a team of content publishers, assigning priorities according to timescales, resource and requirements in line with service levels.
• Provide expert advice on all matters relating to the website and servicing channels, advising on best fit solutions and opportunities in new platforms.
• Agree/reject and prioritise the BAU backlog, ensuring the successful delivery of competing strategic digital projects and regulatory changes across the website, mobile app, servicing channels and customer contact channels (SMS & emails).
Main responsibilities:
• Line managed a team of content publishers, assigning priorities according to timescales, resource and requirements in line with service levels.
• Provide expert advice on all matters relating to the website and servicing channels, advising on best fit solutions and opportunities in new platforms.
• Agree/reject and prioritise the BAU backlog, ensuring the successful delivery of competing strategic digital projects and regulatory changes across the website, mobile app, servicing channels and customer contact channels (SMS & emails).
Analytics, Manager, Google, App, Web, Adobe analytics, Regulatory, Development, Adobe, Website, Content, Service, Sitecore, Javascript, Management, Mailchimp, Content Management, Customer experience, Email marketing, HTML/CSS/Javascript, User Experience, Html, Css, Marketing, Wordpress
My education
2009
-
2013
University of Stirling
Bachelors, Psychology
Bachelors, Psychology
2008
-
2009
Inverness College UHI
HNC, Social Sciences
HNC, Social Sciences
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