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Organisational Psychologist|Virtual Learning Solutions
Carla F. Smith
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A seasoned Business Psychologist and learning and development Specialist. My responsibilities include the instructional design of learning experiences for global organisations on topics including leadership, performance management, ethics, diversity & inclusion and culture transformation.
I create training sessions and learning transfer tools that solve real-world people problems and change business performance. Focus includes co-designing with clients to ensure that the sessions target the right areas, speak their language and have the greatest impact in helping their people flourish at work.
I have worked for large and boutique consultancies servicing a vast range of client industries and can therefore offer unique advice and robust support in aligning business strategies with people dynamics to ensure the right capabilities and mindset are in place to meet employee and company objectives.
Recent design projects for clients: The MindGym, Reckitt Benckiser, Lloyds Banking Group, Kering, ING, Wavemaker
I create training sessions and learning transfer tools that solve real-world people problems and change business performance. Focus includes co-designing with clients to ensure that the sessions target the right areas, speak their language and have the greatest impact in helping their people flourish at work.
I have worked for large and boutique consultancies servicing a vast range of client industries and can therefore offer unique advice and robust support in aligning business strategies with people dynamics to ensure the right capabilities and mindset are in place to meet employee and company objectives.
Recent design projects for clients: The MindGym, Reckitt Benckiser, Lloyds Banking Group, Kering, ING, Wavemaker
Markets
United States
United Kingdom
France
Germany
Lithuania
Denmark
Norway
Sweden
Finland
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
freelance
Senior Solutions Designer
The MindGym.
• The instructional design of learning experiences for global organisations on topics including leadership, performance management, ethics, diversity & inclusion and culture transformation
• Creating training sessions and learning transfer tools that solve real-world people problems and change business performance
• Co-designing with clients to ensure that our sessions target the right areas, speak their language and have the greatest impact in helping their people flourish at work
• Creating training sessions and learning transfer tools that solve real-world people problems and change business performance
• Co-designing with clients to ensure that our sessions target the right areas, speak their language and have the greatest impact in helping their people flourish at work
Digital learning, Learning and Development, Content design, Applied behavioural science, Learning solution design, Content Development, Developing learning transfer tools
2018 - ?
job
Digital leadership - Business Psychologist
CFS Psychology Ltd.
* Business consulting on digital transformation and leadership development in the digital age
* Conducting assessments and diagnosing needs at individual, team and organizational levels
* Creative solution design and implementation to drive change during the fourth industrial evolution
* Directing complex projects with diverse stakeholder management around the globe
* Delivering learning experiences to groups of varying backgrounds and cultures
* Coaching leaders to master change disruption by developing their digital leadership capabilities
* Conducting assessments and diagnosing needs at individual, team and organizational levels
* Creative solution design and implementation to drive change during the fourth industrial evolution
* Directing complex projects with diverse stakeholder management around the globe
* Delivering learning experiences to groups of varying backgrounds and cultures
* Coaching leaders to master change disruption by developing their digital leadership capabilities
Design, Coaching, Digital transformation, Stakeholder Management, Leadership, Consulting, Leadership development, Management, Implementation, Transformation, Development
2018 - ?
freelance
Business Psychologist Consultant
FrontTalent.
* Design leadership training for senior managers of fortune 500 companies
* Design course content, materials, group exercises using applied psychology and behavioural science
* Facilitate training workshops for the client based in Dubai and Saudi Arabia
* Design exercise assessments for new recruits
* Executive coaching
* Design course content, materials, group exercises using applied psychology and behavioural science
* Facilitate training workshops for the client based in Dubai and Saudi Arabia
* Design exercise assessments for new recruits
* Executive coaching
Design, Coaching, Training, Leadership, Executive coaching, Content, Workshops, Science
2013 - 2015
job
Project Manager
Mannaz.
Implementing customized Leadership Development programs to senior leaders of Fortune 500
multinational companies.
* Managed operations across all stages of consultancy projects (diagnostics, design, delivery, evaluation, invoicing)
* Lead complex projects and multiple stakeholders during planning, preparation and delivery phases.
* Cross functional collaboration and portfolio management of high-profile clients (€3 million in total) in various industries (Oil & Gas, Banking, Equity, Advertising, Luxury Brands, Automobile)
* Conducting tests and psychometrics (personality, intelligence, emotional intelligence, work behaviour)
* New business development and key account management
* Designed and facilitated company-wide continuous improvement & change management projects across
international offices (Copenhagen, Hong Kong, London, Sweden)
2
* Project example: Shell International - ran 4 separate senior leader programs for 2000 leaders annually
across 22 countries globally. Associate pool of 25 based globally. £1 million revenue generated from this
one client. My client portfolio averaged 10 Fortune 500 companies.
multinational companies.
* Managed operations across all stages of consultancy projects (diagnostics, design, delivery, evaluation, invoicing)
* Lead complex projects and multiple stakeholders during planning, preparation and delivery phases.
* Cross functional collaboration and portfolio management of high-profile clients (€3 million in total) in various industries (Oil & Gas, Banking, Equity, Advertising, Luxury Brands, Automobile)
* Conducting tests and psychometrics (personality, intelligence, emotional intelligence, work behaviour)
* New business development and key account management
* Designed and facilitated company-wide continuous improvement & change management projects across
international offices (Copenhagen, Hong Kong, London, Sweden)
2
* Project example: Shell International - ran 4 separate senior leader programs for 2000 leaders annually
across 22 countries globally. Associate pool of 25 based globally. £1 million revenue generated from this
one client. My client portfolio averaged 10 Fortune 500 companies.
Design, Business development, Change management, Advertising, Project Manager, Operations, Account management, Continuous improvement, Leadership, Leadership development, Management, Key account management, Banking, Development, International, Manager
2008 - 2009
job
Client Service Advisor
RogenSi.
* Manage key accounts (FTSE 100) and client relationships with partners and principal consultants.
* Driving activities throughout project life cycle (contract, design, delivery, evaluation & budget control).
* Coordination of training projects, conferences and coaching sessions.
* Allocating human resources for training programs.
* Liaising with external suppliers.
* Developed internal project; stock control and stock order website.
* Supported consultants with training, sales meetings and pitches.
* Driving activities throughout project life cycle (contract, design, delivery, evaluation & budget control).
* Coordination of training projects, conferences and coaching sessions.
* Allocating human resources for training programs.
* Liaising with external suppliers.
* Developed internal project; stock control and stock order website.
* Supported consultants with training, sales meetings and pitches.
Design, Coaching, Budget, Training, Human Resources, Sales, Service, Website
2005 - 2006
freelance
Consultant
Deloitte.
* Project for Legal and General dealing with Mortgage Endowment Complaints
* Managed final response and 3rd party cases (C&G, Northern Rock)
* Quality Assurance: ensured each case was completed within the FSA regulations and time periods
* File and letter checks and amendments to any calculations.
* Reviewed enclosures process and documents
* Data entry via L&G system
3
* Managed final response and 3rd party cases (C&G, Northern Rock)
* Quality Assurance: ensured each case was completed within the FSA regulations and time periods
* File and letter checks and amendments to any calculations.
* Reviewed enclosures process and documents
* Data entry via L&G system
3
C, Quality Assurance, Calculations
My education
?
-
2018
University College London UCL
MSc, Industrial
MSc, Industrial
?
-
2016
University of London
BSc, Business Psychology
BSc, Business Psychology
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