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Senior
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0
jobs
5+ years experience in IT Management
Miguel Fonseca
,
Stanwell, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced Head Of Information Technology with a demonstrated history of working in the hospitality industry. Skilled in Alcatel, Computer Repair, Hospitality Industry, Databases, Microsoft Office, Windows, Project management, Network, IT management and Active Directory. Strong information technology professional with a Bachelor's Degree focused in Electrical, Electronics and Computing Engineering from ISEL - Instituto Superior de Engenharia de Lisboa.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - ?
job
IT Manager
Royal Garden Hotel.
The Five Star Royal Garden Hotel is located in the heart of Kensington, and boasts a
panoramic view of the capital's skyline
• The hotel boasts 394 rooms, two restaurants including the critically acclaimed fine dining
Chinese restaurant: Min Jiang, and three bars
• The hotel is also the home to 10 Conference and Event, playing host to meetings from 5
delegates all the way to sit down dinners for up to 420 people
• In addition, the hotel also retains health club and therapy suite facilities, complementing
intuitive guest service with stylish and luxurious facilities
• Adjusted project plans to account for dynamic targets, staffing changes and operational
specifications
• Sourced additional resources and staff to meet timeline demands
• Performed detailed assessments of risks to determine constraints and develop mitigation
strategies
• Created full-fledged implementation plans, accounting for ROI, cost-benefit and other
analyses
• Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets
• Closely collaborated with project members to identify and quickly address problems
panoramic view of the capital's skyline
• The hotel boasts 394 rooms, two restaurants including the critically acclaimed fine dining
Chinese restaurant: Min Jiang, and three bars
• The hotel is also the home to 10 Conference and Event, playing host to meetings from 5
delegates all the way to sit down dinners for up to 420 people
• In addition, the hotel also retains health club and therapy suite facilities, complementing
intuitive guest service with stylish and luxurious facilities
• Adjusted project plans to account for dynamic targets, staffing changes and operational
specifications
• Sourced additional resources and staff to meet timeline demands
• Performed detailed assessments of risks to determine constraints and develop mitigation
strategies
• Created full-fledged implementation plans, accounting for ROI, cost-benefit and other
analyses
• Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets
• Closely collaborated with project members to identify and quickly address problems
ROI, Event, Service, It, Implementation, Health, Manager, UP
2017 - 2019
job
IT Director
The Lanesborough Hotel.
• Respond to hotel guest requirements relating to IT issues
• To ensure maximum availability of computer systems throughout the hotel
• Responsible for the provision of IT infrastructure services including desktop applications,
Local and/or Wide area networks, IT security and telecommunications
• Development and implementation of new systems
• Working with senior management to propose, agree and deliver IT service to defined Service
Level Agreements
• Responsible for IT hardware, software and maintenance procurement
• To develop and maintain a disaster recovery plan
• In addition to the duties and responsibilities listed above the jobholder is required to perform
other reasonable duties assigned by the management
• To be available on call to handle IT related issues out of normal office hours
• Analyses information, identifies current and potential problems and proposes solutions
• Generates systems communications for property users to introduce new applications, provide
user tips, alert users of system problems and inform employees of progress or status
• Direct maintenance of equipment and installed software for property, ensuring compliance
with licensing regulations
• Worked closely with organizational leadership, including board of directors, to strategically
affect direction of operations
• Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning
• Built and strengthened productive and valuable industry partnerships to drive collaboration,
engagement and revenue stream development
• Collaborated with management, technical crew members and fellow supervisors to organize
efficient site operations and achieve demanding schedule targets
• Created annual budget and developed comprehensive plan to accomplish company
objectives while staying within budget
• To ensure maximum availability of computer systems throughout the hotel
• Responsible for the provision of IT infrastructure services including desktop applications,
Local and/or Wide area networks, IT security and telecommunications
• Development and implementation of new systems
• Working with senior management to propose, agree and deliver IT service to defined Service
Level Agreements
• Responsible for IT hardware, software and maintenance procurement
• To develop and maintain a disaster recovery plan
• In addition to the duties and responsibilities listed above the jobholder is required to perform
other reasonable duties assigned by the management
• To be available on call to handle IT related issues out of normal office hours
• Analyses information, identifies current and potential problems and proposes solutions
• Generates systems communications for property users to introduce new applications, provide
user tips, alert users of system problems and inform employees of progress or status
• Direct maintenance of equipment and installed software for property, ensuring compliance
with licensing regulations
• Worked closely with organizational leadership, including board of directors, to strategically
affect direction of operations
• Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning
• Built and strengthened productive and valuable industry partnerships to drive collaboration,
engagement and revenue stream development
• Collaborated with management, technical crew members and fellow supervisors to organize
efficient site operations and achieve demanding schedule targets
• Created annual budget and developed comprehensive plan to accomplish company
objectives while staying within budget
Security, Direction, Software, Office, Development, Hardware, Infrastructure, Implementation, It, Operations, Compliance, Service, Management, Leadership, It infrastructure, Procurement, Strategic Planning, Budget
2014 - 2015
job
Computer Engineer & Mobile Engineer
Premier Mobile Solutions GB LTD.
2012 - 2013
job
IT Technical Support
iPROF.
It, Support
2010 - 2012
job
Receptionist
Cascais Hotel.
Receptionist
My education
Instituto Superior De Engenharia De Lisboa
Bachelors, Electronics and Communications Engineering
Bachelors, Electronics and Communications Engineering
Escola Secundaria de Cascais
N/a, Computer Science, Maths and English
N/a, Computer Science, Maths and English
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