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jobs
Copytyping, transcription and content writing
Matthew Sanders
,
Heath, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a content writer, audio transcriber, transcription proofreader and copytypist who has mostly worked in the law sector. I have worked for one of the UK's most exclusive court transcription services providing transcripts of criminal and civil proceedings, evidence and judgments. I pride myself on my accuracy in transcription and copytyping, my reliability for deadlines and y creativity in content writing and copywriting.
Markets
United Kingdom
Industries
Language
English
Fluently
Spanish
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
freelance
Freelance Transcriber/Video Caption Creator
Rev.
• Transcribe audio clips from a chosen range of recordings
• Produce grammatically and contextually accurate work, sometimes producing verbatim transcriptions of conversations or interviews
• Provide accurate closed captions for videos
• Type, sync, and release accurate captions with no spelling or grammatical errors
• Currently have a 4.8/5 Accuracy rating and a 5/5 Grammatical rating, with all positive feedback on my work
• Produce grammatically and contextually accurate work, sometimes producing verbatim transcriptions of conversations or interviews
• Provide accurate closed captions for videos
• Type, sync, and release accurate captions with no spelling or grammatical errors
• Currently have a 4.8/5 Accuracy rating and a 5/5 Grammatical rating, with all positive feedback on my work
Video, Audio
2018 - 2019
job
Seasonal Sales Assistant
Pandora.
• Greet customers in the store and Influencing and Increasing Sales on a one to one selling environment
• Building a bond between the brand and the customer, by answering queries, providing exemplary service and adapting my approach depending on individuals' personalities and needs
• Utilising PANDORA product knowledge to maximise sales and provide an unforgettable customer experience. This included the PANDORA history, production process, Company values, product composition, trends and best sellers
• Serve customers with efficiency and confidence
• Restock certain items of jewellery both on shelves and in stock trays used for selling rather than show.
• I completed over 4 hours of PANDORA online training modules, to develop myself and flourish as a PANDORA team member.
• Building a bond between the brand and the customer, by answering queries, providing exemplary service and adapting my approach depending on individuals' personalities and needs
• Utilising PANDORA product knowledge to maximise sales and provide an unforgettable customer experience. This included the PANDORA history, production process, Company values, product composition, trends and best sellers
• Serve customers with efficiency and confidence
• Restock certain items of jewellery both on shelves and in stock trays used for selling rather than show.
• I completed over 4 hours of PANDORA online training modules, to develop myself and flourish as a PANDORA team member.
Customer experience, Training, Sales, Service, Production, Online
2018 - 2018
job
Receptionist
Taylor Rose TTKW.
• Greet clients and guests both over the phone and in person
• Transfer calls and queries to the relevant people
• Update client details and information
• Chase and collate necessary paperwork
• Update clients on their current or future cases
• Transfer calls and queries to the relevant people
• Update client details and information
• Chase and collate necessary paperwork
• Update clients on their current or future cases
Receptionist
2017 - 2018
job
Relief Nursery Practitioner
Busy Bees Nursery.
• Maintain all children's health, hygiene, and overall wellbeing
• Engage the children in both educational activities, play activities, and group learning such as music class and discussions
• Liaise and communicate with parents to discuss their child's experience at the nursery, informing them on any developments, achievements, or important matters that have happened throughout the day concerning their child/children.
• Engage the children in both educational activities, play activities, and group learning such as music class and discussions
• Liaise and communicate with parents to discuss their child's experience at the nursery, informing them on any developments, achievements, or important matters that have happened throughout the day concerning their child/children.
Health, Music
2017 - 2017
job
Voluntary Personal Assistant
East Northants Child Contact Services.
• Collating information through paperwork and IT for contact supervisors
• Minute taking of certain meetings and contact sessions that involved the contact supervisor I was assistant to
• Typing requests and emails that the contact supervisor required
• Liaising with service users through email and in person
• Minute taking of certain meetings and contact sessions that involved the contact supervisor I was assistant to
• Typing requests and emails that the contact supervisor required
• Liaising with service users through email and in person
Personal assistant, Service, It
2017 - 2017
job
Learning Assistant
Woodnewton Primary School.
• Assisted teachers and teaching assistants in a variety of learning based activities with the children
• Creating and engaging in activities to aid in the children's development and learning
• Maintain children's enjoyment and welfare whilst attending school
• Creating and engaging in activities to aid in the children's development and learning
• Maintain children's enjoyment and welfare whilst attending school
Teaching, Development
2016 - 2017
job
Translator/Language System Operative & Post Manager PA
Fieldings Centre of EU Communities Post.
• Translated Finnish Spanish and Italian for foreign applicants looking to permanently move to the UK, assisting English speaking interviewers. Involved translating writings and recordings to previously stated languages when necessary.
• Maintain online database translations for online applicants
• Communicating efficiently and clearly to both English and Non-English speaking colleagues and service users.
• Assisted Post Manager in duties such as typing reports and emails, call answering and transferring, and general admin/personal assistant duties
• Required to edit online language databases using a wide range of computing programs such as Microsoft Excel and the Fielding Local Language Base System.
• Maintain online database translations for online applicants
• Communicating efficiently and clearly to both English and Non-English speaking colleagues and service users.
• Assisted Post Manager in duties such as typing reports and emails, call answering and transferring, and general admin/personal assistant duties
• Required to edit online language databases using a wide range of computing programs such as Microsoft Excel and the Fielding Local Language Base System.
Excel, Personal assistant, Database, Service, Online, ON, Manager
My education
2014
-
2016
Tresham College of Further and Higher Education
Hndhncorequivalent, Music
Hndhncorequivalent, Music
2012
-
2014
Tresham College of Further and Higher Education
Secondary, Music
Secondary, Music
2007
-
2012
Lodge Park Academy
Secondary, Music Performance
Secondary, Music Performance
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