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Supply Chain Specialist - focusing on Vendor management
Carling Ernstzen
,
london, United Kingdom
Experience
Other titles
Skills
I'm offering
Candidate with over 9 years' work experience within supply chain in various specialist roles - Global Supply Manager / Vendor Manager / Demand Planner and Supply Chain Analyst. Managing the end-to-end supply of products from source to customer whilst maintaining a cost-effective and consumer focused supply chain. The liaison between internal (finance, commercial, marketing, manufacturing, supply teams) and external stakeholders. Most recent role working as Global Supply Manager for Apple - specialising in third party vendor/ distributor management for a product category range across numerous regions (EMEA/ APAC/ AMR). Experience presenting analysis and business reviews to a range of audiences of all levels in different internal departments as well as external stakeholders including Senior Management and Heads of Depts. for discussion and decision making. Notable companies worked for - Apple, Microsoft, Pfizer, Warner Bros, Kao Corporation.
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
Partner
Gaming Range.
Connected Life Range and PC/Gaming Accessories.
● Develop and track key forecasting KPI's, such as forecast and mix accuracy.
● Work closely with the MS Store buying team on assortment decisions to align to quarterly targets and plan.
● Partner closely with MS Supply Chain team to ensure 99.0% In Stock Percentage metric at a product/ outlet level.
● Assemble and analyse all data pertinent to reflect impact of promotions, pricing changes, seasonality and other factors to develop continually improving future forecasts.
● Work closely with wider teams to ensure products in all parts of their life cycle are being closely managed.
● Make recommended adjustments to forecast based on changes in demand and market trends.
● Work closely with the in region online store managers and buying team to ensure all promotions are effectively capture and incorporated into product forecasts.
● Work with Supply Planning team as part of the monthly S&OP process to ensure there is sufficient stock to support demand
● Develop and track key forecasting KPI's, such as forecast and mix accuracy.
● Work closely with the MS Store buying team on assortment decisions to align to quarterly targets and plan.
● Partner closely with MS Supply Chain team to ensure 99.0% In Stock Percentage metric at a product/ outlet level.
● Assemble and analyse all data pertinent to reflect impact of promotions, pricing changes, seasonality and other factors to develop continually improving future forecasts.
● Work closely with wider teams to ensure products in all parts of their life cycle are being closely managed.
● Make recommended adjustments to forecast based on changes in demand and market trends.
● Work closely with the in region online store managers and buying team to ensure all promotions are effectively capture and incorporated into product forecasts.
● Work with Supply Planning team as part of the monthly S&OP process to ensure there is sufficient stock to support demand
Forecasting, Support, KPI, PC, Online, Accessories, Forecast
2019 - 2020
job
Global Supply Manager
Apple.
United Kingdom
12 Month Fixed Term contract
12 Month Fixed Term contract
Manager
2018 - 2019
job
Senior Demand Analyst
Microsoft Corporation.
United Kingdom
6-month Fixed Term contract
6-month Fixed Term contract
Analyst
2017 - 2018
job
Supply Chain Analyst
Vertex Pharmaceuticals.
United Kingdom
Rolling contract
• Analyse sales order data by product, country, distribution channel and customer
• Create robust rolling demand plan
• Identify trends in order patterns and categorize customers
• Reporting actual sales volumes vs. forecasted demand - making key business decisions around findings
• Ad hoc data analysis related to supply chain - e.g. inventory levels, forecast accuracy, cost analysis, OTIF reports, Quarterly performance dashboards/reports
• Chairing Sales and Operations meetings
• Liaising with the production planners in the US head office to ensure timely flow of production and supply to EMEA regions.
Rolling contract
• Analyse sales order data by product, country, distribution channel and customer
• Create robust rolling demand plan
• Identify trends in order patterns and categorize customers
• Reporting actual sales volumes vs. forecasted demand - making key business decisions around findings
• Ad hoc data analysis related to supply chain - e.g. inventory levels, forecast accuracy, cost analysis, OTIF reports, Quarterly performance dashboards/reports
• Chairing Sales and Operations meetings
• Liaising with the production planners in the US head office to ensure timely flow of production and supply to EMEA regions.
Data Analysis, Operations, Sales, Analyst, Office, Production, Patterns, Forecast
2016 - 2017
job
Demand Planner
Eli-Lilly Pharmaceuticals.
12 Month Fixed Term contract
This role was responsible for demand and inventory plans to ensure product supply is in line with business requirements. Reviewing and challenging data to make recommendations to the business utilizing analytical capabilities together with strong stakeholder management.
● Drive the forecasting process in support of the Sales and Operations Planning, and Financial Reporting processes.
SAP forecasting and reporting tools:
◦ Use APO/SAP Demand Management Planning Books to update and maintain forecasts for the full forecast horizon
Statistical forecasting
◦ Review and analyse the monthly performance monitoring tools, with the aim to improve Forecast Accuracy
● Provide support and education to affiliate resources on Demand Management
● Drive the Requirements Planning and / or purchasing Process to ensure agreed safety stocks are maintained for each product to minimize risk of out of stocks
● Management and Communication of product supply issues within the business
● Ownership for parameters and data in the Forecasting and Replenishment systems
● Understanding of Supply Sites scheduling processes and any impacts of affiliate demand requests on supply timelines
● Manage forecast and requirements planning process for Product launches and Product exits
● Support Regional and global initiatives related to Supply Chain management
● Manage Inventory Management reporting to enable notification of Inventory that is classed as slow moving and Obsolescence, Short Dated, Potential out of stock or Out of Stock on a monthly process.
● Liaise with Logistic Providers of Freight and warehousing to resolve issues and provide clear guidance on process resolution.
● Maintain and deliver a suite of Metrics to manage the overall health of the affiliate from a supply chain perspective and measures the success of continuous improvement projects
This role was responsible for demand and inventory plans to ensure product supply is in line with business requirements. Reviewing and challenging data to make recommendations to the business utilizing analytical capabilities together with strong stakeholder management.
● Drive the forecasting process in support of the Sales and Operations Planning, and Financial Reporting processes.
SAP forecasting and reporting tools:
◦ Use APO/SAP Demand Management Planning Books to update and maintain forecasts for the full forecast horizon
Statistical forecasting
◦ Review and analyse the monthly performance monitoring tools, with the aim to improve Forecast Accuracy
● Provide support and education to affiliate resources on Demand Management
● Drive the Requirements Planning and / or purchasing Process to ensure agreed safety stocks are maintained for each product to minimize risk of out of stocks
● Management and Communication of product supply issues within the business
● Ownership for parameters and data in the Forecasting and Replenishment systems
● Understanding of Supply Sites scheduling processes and any impacts of affiliate demand requests on supply timelines
● Manage forecast and requirements planning process for Product launches and Product exits
● Support Regional and global initiatives related to Supply Chain management
● Manage Inventory Management reporting to enable notification of Inventory that is classed as slow moving and Obsolescence, Short Dated, Potential out of stock or Out of Stock on a monthly process.
● Liaise with Logistic Providers of Freight and warehousing to resolve issues and provide clear guidance on process resolution.
● Maintain and deliver a suite of Metrics to manage the overall health of the affiliate from a supply chain perspective and measures the success of continuous improvement projects
Support, Processes, Forecast, Inventory management, Health, Monitoring, Safety, Management Reporting, Affiliate, Operations, Supply Chain Management, Sales, Management, Supply chain management, Continuous improvement, Stakeholder Management, SAP, Forecasting
2014 - 2016
job
EMEA Demand Planner
Kao Corporation.
The role of Kao Salon UK Demand Planner provides the business with forecast and product demand for the salon business in the UK/EU region to a level of accuracy which enables efficient planning at appropriate time fences.
● Being process owner to develop, drive and maintain a process for regular review and confirmation of a demand plan for UK/EU sales companies.
● To work with the UK/EU sales companies (UK salon business) to ensure that all information regarding product demands for the its customers is used to maximum effect in establishing an internal forecast that reflects actual as closely as possible, e.g. promotions planning input.
● Accurate translation of marketing and sales plans of these countries into sales demand.
● This role is the main link between International Marketing and Customer Logistic team, ensuring accurate processing of phase-out and phase-in of products over UK/EU salon business.
● Analysis of write-off risks and disposal costs of UK/EU salon chemical materials to identify slow movers and enable short-terms sales and/or marketing activities to minimise costs in KNG's, EMEA warehouse(s).
● To organise and lead monthly demand planning meetings with appropriate consensus and sign offs on decisions.
● Creating monthly reports on forecast deviation and proposals on improvements on demand planning parameters to reach ultimately the best practice benchmark.
● Joint responsibility with the Supply Planner(s) to ensure that inventory levels are optimised and/or maintained at target levels, whilst providing an appropriate balance to ensure continuity of supply.
● Facilitating monthly Consensus Meeting process between Demand & Supply Planning, Marketing, Marketing, Customer Business and Finance.
● Present data to Consensus Teams for review in order to validate proposed forecast changes.
● Maintain forecasts in SAP and other forecasting tools to ensure correct and timely data flow to downstream Product Supply functions.
● Track and report performance against Key Performance Targets (KPTs) and other objectives.
● Being process owner to develop, drive and maintain a process for regular review and confirmation of a demand plan for UK/EU sales companies.
● To work with the UK/EU sales companies (UK salon business) to ensure that all information regarding product demands for the its customers is used to maximum effect in establishing an internal forecast that reflects actual as closely as possible, e.g. promotions planning input.
● Accurate translation of marketing and sales plans of these countries into sales demand.
● This role is the main link between International Marketing and Customer Logistic team, ensuring accurate processing of phase-out and phase-in of products over UK/EU salon business.
● Analysis of write-off risks and disposal costs of UK/EU salon chemical materials to identify slow movers and enable short-terms sales and/or marketing activities to minimise costs in KNG's, EMEA warehouse(s).
● To organise and lead monthly demand planning meetings with appropriate consensus and sign offs on decisions.
● Creating monthly reports on forecast deviation and proposals on improvements on demand planning parameters to reach ultimately the best practice benchmark.
● Joint responsibility with the Supply Planner(s) to ensure that inventory levels are optimised and/or maintained at target levels, whilst providing an appropriate balance to ensure continuity of supply.
● Facilitating monthly Consensus Meeting process between Demand & Supply Planning, Marketing, Marketing, Customer Business and Finance.
● Present data to Consensus Teams for review in order to validate proposed forecast changes.
● Maintain forecasts in SAP and other forecasting tools to ensure correct and timely data flow to downstream Product Supply functions.
● Track and report performance against Key Performance Targets (KPTs) and other objectives.
Marketing, Forecasting, SAP, Marketing and sales, Finance, Sales, International, Forecast, Processing
2013 - 2014
job
Demand Planner
Ciate.
United Kingdom
Ciaté is a London-based brand specialising in nail polish colours, nail treatments, and hand/foot care. At the time I had joined it was just over 3 years ago old - founded by Charlotte Knight, a celebrity session nail artist. The products are ranged in high-end stores all over the world such as Selfridge's, Sephora, Bloomingdales, Fortnum & Mason, and ASOS.
This role was new to Ciate and pivotal in creating new processes to do with procurement, inventory management, forecasting, merchandising and managing suppliers and customers. The role crossed over into acting as both the head demand planner and merchandiser.
Working closely with the commercial team to come up with sales strategies by putting together in store planograms and product collections based on the market, season trends and top sellers.
First point of contact to all suppliers, both distribution centres (UK and USA), key account managers, finance team and supply chain coordinators with regards to any stock or product queries.
Worked closely alongside the Operations Director regarding any key decision making around supply chain/ business plans and procurement.
Main achievements are creating and implementing vital supply chain processes such as the Ciate 2013-2014 Forecast, increasing product availability to 98% across core sku's. Recently assisted in the implementation of a new ERP system to the business.
● Inventory management.
● Supplier/Vendor management.
● Planning seasonal buying strategies.
● Sourcing and negotiating with suppliers to obtain optimum product prices.
● Weekly and monthly stock and sales reports.
● Forecasting.
● Stock Optimisation planning.
● Distribution centre management and main point of contact.
● Coordinating range review and product profitability.
● Working closely with the commercial/sales team to come up with sales strategies. Putting together in store planograms and product collections based on the market, season trends and top sellers.
Ciaté is a London-based brand specialising in nail polish colours, nail treatments, and hand/foot care. At the time I had joined it was just over 3 years ago old - founded by Charlotte Knight, a celebrity session nail artist. The products are ranged in high-end stores all over the world such as Selfridge's, Sephora, Bloomingdales, Fortnum & Mason, and ASOS.
This role was new to Ciate and pivotal in creating new processes to do with procurement, inventory management, forecasting, merchandising and managing suppliers and customers. The role crossed over into acting as both the head demand planner and merchandiser.
Working closely with the commercial team to come up with sales strategies by putting together in store planograms and product collections based on the market, season trends and top sellers.
First point of contact to all suppliers, both distribution centres (UK and USA), key account managers, finance team and supply chain coordinators with regards to any stock or product queries.
Worked closely alongside the Operations Director regarding any key decision making around supply chain/ business plans and procurement.
Main achievements are creating and implementing vital supply chain processes such as the Ciate 2013-2014 Forecast, increasing product availability to 98% across core sku's. Recently assisted in the implementation of a new ERP system to the business.
● Inventory management.
● Supplier/Vendor management.
● Planning seasonal buying strategies.
● Sourcing and negotiating with suppliers to obtain optimum product prices.
● Weekly and monthly stock and sales reports.
● Forecasting.
● Stock Optimisation planning.
● Distribution centre management and main point of contact.
● Coordinating range review and product profitability.
● Working closely with the commercial/sales team to come up with sales strategies. Putting together in store planograms and product collections based on the market, season trends and top sellers.
Sourcing, UP, Processes, USA, Forecast, Inventory management, Implementation, It, Vendor Management, Operations, Sales, Finance, Management, Optimization, Procurement, ERP, Forecasting
2012 - 2013
job
Supply Chain Coordinator
Warner Bros. Entertainment.
United Kingdom
This role was based within the International Supply Chain Department of Warner Bros Home Entertainment Group, based in London.
The core responsibility was to support the European territory's manufacturing requirements for their home entertainment (DVD and Blu-Ray) and games product (Sony Games titles - PS3, PS Vita and PSP Essentials). This includes ensuring the product is created, priced, purchase orders raised and delivered accurately. The role was directly managing two territories - Spain and Italy's Warner Bros Entertainment product requirements.
This role was part of a team that deals with a high volume of deadline-based requests. It is almost entirely reliant on the accurate and detailed use of SAP to create and manage Warner Bros. and 3rd Party products. It was a highly interactive role dealing with vendors, internal contacts and territory stakeholders.
Main Responsibilities:
● Raising various types of Purchase Orders - Expense PO's, Standard Manufacturing PO's, and Destruction PO's.
● Creating BOM's (Bill of Material) and supervising workability: to include DLTs (Master copy of DVD/Games/ Blu-ray), Disc Art, Packaging and other elements needed for finished goods.
● Liaise with Product Planning with regards to New Releases.
● Management of territory specific packaging materials.
● Liaise with manufacturing vendors and warehouse teams.
● Initial pricing of BOMs (Bill of Material) and resolution of pricing exceptions.
● 3rd party (non- WB) title management.
● Run daily Open Order Report - monitoring status and resolving issues of Purchase Orders.
● Respond to queries following month end costing and make amendments to BOMs/pricing accordingly - liaising with Finance and Accounts team.
This role was based within the International Supply Chain Department of Warner Bros Home Entertainment Group, based in London.
The core responsibility was to support the European territory's manufacturing requirements for their home entertainment (DVD and Blu-Ray) and games product (Sony Games titles - PS3, PS Vita and PSP Essentials). This includes ensuring the product is created, priced, purchase orders raised and delivered accurately. The role was directly managing two territories - Spain and Italy's Warner Bros Entertainment product requirements.
This role was part of a team that deals with a high volume of deadline-based requests. It is almost entirely reliant on the accurate and detailed use of SAP to create and manage Warner Bros. and 3rd Party products. It was a highly interactive role dealing with vendors, internal contacts and territory stakeholders.
Main Responsibilities:
● Raising various types of Purchase Orders - Expense PO's, Standard Manufacturing PO's, and Destruction PO's.
● Creating BOM's (Bill of Material) and supervising workability: to include DLTs (Master copy of DVD/Games/ Blu-ray), Disc Art, Packaging and other elements needed for finished goods.
● Liaise with Product Planning with regards to New Releases.
● Management of territory specific packaging materials.
● Liaise with manufacturing vendors and warehouse teams.
● Initial pricing of BOMs (Bill of Material) and resolution of pricing exceptions.
● 3rd party (non- WB) title management.
● Run daily Open Order Report - monitoring status and resolving issues of Purchase Orders.
● Respond to queries following month end costing and make amendments to BOMs/pricing accordingly - liaising with Finance and Accounts team.
SAP, Packaging, Management, Finance, It, Support, Monitoring, Coordinator, Costing, International
2011 - 2012
job
Supply Chain Analyst - Bedroom Furniture Category
B&Q Head Office.
(Maternity Cover contract)
London, England, United Kingdom
● Maintaining 98% product availability in over 200 stores.
● Achieving year end stock budget targets.
● Successful planning and set up of the annual B&Q January Sales Event.
● Managing sales forecasting and stock flow for store and online distribution
● Maximizing on shelf and distribution centre availability. Producing forecasts linked to historical data information / trend analysis and working within stock budgets.
● Managing a portfolio of domestic and international vendors / suppliers.
● Involved in logistics and production planning with vendors/suppliers.
● Managing over 500 SKU's for the B&Q Bedroom Furniture category.
● Stock flow management and purchasing.
● Dealing with various routes to market: 2 Distribution Centre's with SKU's ranged in 280 Stores across the UK.
London, England, United Kingdom
● Maintaining 98% product availability in over 200 stores.
● Achieving year end stock budget targets.
● Successful planning and set up of the annual B&Q January Sales Event.
● Managing sales forecasting and stock flow for store and online distribution
● Maximizing on shelf and distribution centre availability. Producing forecasts linked to historical data information / trend analysis and working within stock budgets.
● Managing a portfolio of domestic and international vendors / suppliers.
● Involved in logistics and production planning with vendors/suppliers.
● Managing over 500 SKU's for the B&Q Bedroom Furniture category.
● Stock flow management and purchasing.
● Dealing with various routes to market: 2 Distribution Centre's with SKU's ranged in 280 Stores across the UK.
Budget, Forecasting, Event, Management, Sales, Analyst, International, Production, Online, UP
2011 - 2011
job
Client Relations Coordinator
Pfizer Ltd.
6-month Contract role
● The role entailed acting as the primary interface to a portfolio of international affiliates, liaising and communicating supply plans, monitoring the demand and stock levels, and ensuring smooth uninterrupted delivery and distribution of various medications. Communicating purchase order information to warehousing personnel and transport coordinators to ensure on-time deliveries.
● SAP Advanced Planner and Optimizer (SAP APO) of SAP Supply Chain Management (SCM) - forecasting market demand for products and producing demand plans.
● SAP Customer Relationship Management (CRM).
● Management of a portfolio of international affiliates/customers. Chair weekly conference call with respective markets.
● Ensuring that the supply plans being generated by planning will keep the customer between agreed inventory parameters of stock.
● Reviewing sales order plans over a 13-week horizon, organizing shipments over weekly period and agreeing short term and long tactics with markets.
● Planning transport and on time delivery of orders.
● Working closely with the warehouse team, transport team, product planners and quality coordinators on a daily basis to facilitate product movement.
● The role entailed acting as the primary interface to a portfolio of international affiliates, liaising and communicating supply plans, monitoring the demand and stock levels, and ensuring smooth uninterrupted delivery and distribution of various medications. Communicating purchase order information to warehousing personnel and transport coordinators to ensure on-time deliveries.
● SAP Advanced Planner and Optimizer (SAP APO) of SAP Supply Chain Management (SCM) - forecasting market demand for products and producing demand plans.
● SAP Customer Relationship Management (CRM).
● Management of a portfolio of international affiliates/customers. Chair weekly conference call with respective markets.
● Ensuring that the supply plans being generated by planning will keep the customer between agreed inventory parameters of stock.
● Reviewing sales order plans over a 13-week horizon, organizing shipments over weekly period and agreeing short term and long tactics with markets.
● Planning transport and on time delivery of orders.
● Working closely with the warehouse team, transport team, product planners and quality coordinators on a daily basis to facilitate product movement.
CRM, Forecasting, SAP, Supply chain management, Management, Sales, Supply Chain Management, Monitoring, Coordinator, International, SCM
My education
?
-
2006
AFDA University
Bachelors, N/a
Bachelors, N/a
?
-
2002
Rustenburg Girls High School
Secondary, English, Mathematics, Geography, Biology, Art (Minor in Piano)
Secondary, English, Mathematics, Geography, Biology, Art (Minor in Piano)
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