Customer Support Remote
London, United Kingdom
Ongoing relation / part-time
Full time contractor
§ Carry out daily hosting duties to welcome visitors and occupiers to the
§ Business Management building and assist them with any enquiries.
§ Managing Information § Adhere to the facility's security procedures and regulations as set out by
§ 50 WPM Typing Speed management.
§ Record Keeping § Prepare meeting rooms with refreshments and ensure technical
requirements are provided.
§ Customer Experience
§ Handle incoming phone calls in a professional manner ensuring
§ Customer Service appropriate routing/directing of calls to individuals and departments.
§ Diary Management § Undertake general office duties, including correspondence, emails, filing
§ Managing Information and switchboard, to ensure the smooth running of the reception area.
§ Problem Solving and significant guest queues during busy hours.
§ Created a welcoming and memorable first impression, and ensured a
seamless journey for guests throughout their visit.
Unspecified, Point of contact for guests queries
N/a, Customer service
BSc, Finance and Banks
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