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0
jobs
Customer Support Remote
Irina Verdes
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A Highly experienced, proactive and resourceful professional with a strong expertise in administration, customer service and all-round business support and management. Quality - focused and pragmatic team player in optimising work flow and exceeding objectives.
Industries
Language
English
Fluently
Italian
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
RECEPTIONIST
SYFT.
§ Time Management
§ Carry out daily hosting duties to welcome visitors and occupiers to the
§ Business Management building and assist them with any enquiries.
§ Managing Information § Adhere to the facility's security procedures and regulations as set out by
§ 50 WPM Typing Speed management.
§ Record Keeping § Prepare meeting rooms with refreshments and ensure technical
requirements are provided.
§ Customer Experience
§ Handle incoming phone calls in a professional manner ensuring
§ Customer Service appropriate routing/directing of calls to individuals and departments.
§ Diary Management § Undertake general office duties, including correspondence, emails, filing
§ Managing Information and switchboard, to ensure the smooth running of the reception area.
§ Carry out daily hosting duties to welcome visitors and occupiers to the
§ Business Management building and assist them with any enquiries.
§ Managing Information § Adhere to the facility's security procedures and regulations as set out by
§ 50 WPM Typing Speed management.
§ Record Keeping § Prepare meeting rooms with refreshments and ensure technical
requirements are provided.
§ Customer Experience
§ Handle incoming phone calls in a professional manner ensuring
§ Customer Service appropriate routing/directing of calls to individuals and departments.
§ Diary Management § Undertake general office duties, including correspondence, emails, filing
§ Managing Information and switchboard, to ensure the smooth running of the reception area.
Customer experience, Receptionist, Business Management, Customer service, Management, Service, Security, Reception, Hosting, Office
2018 - 2018
job
HEAD RECEPTIONIST
M Restaurants.
§ Office Management § Primary responsibilities include greeting guests, managing team workflow
§ Problem Solving and significant guest queues during busy hours.
§ Created a welcoming and memorable first impression, and ensured a
seamless journey for guests throughout their visit.
§ Problem Solving and significant guest queues during busy hours.
§ Created a welcoming and memorable first impression, and ensured a
seamless journey for guests throughout their visit.
Receptionist, Management, Workflow, Office
My education
Reception Academy Training
N/a, Management
N/a, Management
?
-
2017
The Institute of Legal Secretary
Unspecified, Point of contact for guests queries
Unspecified, Point of contact for guests queries
?
-
2014
Regents University
N/a, Customer service
N/a, Customer service
?
-
2008
n/a
BSc, Finance and Banks
BSc, Finance and Banks
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