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0
jobs
Gayle Hockin
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Language
English
Fluently
My experience
2019 - 2020
job
Guest Services Manager, Val d'Isère
HOCKIN.
The Guest Service Manager role consisted of managing a resort on behalf of Le
Ski, where I had over 100 guests travelling from the UK each week staying
across ten chalets.
- On the spot problem solving issues that arose from guests and to ensure
INFO they had the best holiday possible
[email protected] - Each day was different, from visiting medical centers with guests or dealing
with travel insurance claims, always maintaining excellent standards of
+44 (0) 7507153079 customer service
- Assisting with Le Ski's social media, and marketing photo/video shoots
- Managing over 25 staff including chalet hosts, resort ski assistance, resort
West Yorkshire support and maintenance
- Being on call 24/7 and also being the main point of contact for external
Geehock1 companies/ski schools/ski hire while in resort on behalf of Le Ski
Ski, where I had over 100 guests travelling from the UK each week staying
across ten chalets.
- On the spot problem solving issues that arose from guests and to ensure
INFO they had the best holiday possible
[email protected] - Each day was different, from visiting medical centers with guests or dealing
with travel insurance claims, always maintaining excellent standards of
+44 (0) 7507153079 customer service
- Assisting with Le Ski's social media, and marketing photo/video shoots
- Managing over 25 staff including chalet hosts, resort ski assistance, resort
West Yorkshire support and maintenance
- Being on call 24/7 and also being the main point of contact for external
Geehock1 companies/ski schools/ski hire while in resort on behalf of Le Ski
Social Media, Marketing, Video, Customer service, Service, Support, Insurance, Service Manager, Social, Manager
My education
2009
-
2012
Northumbria University
Bachelors, Marketing (Minor in Planning)
Bachelors, Marketing (Minor in Planning)
2007
-
2009
Huddersfield New College
Secondary, Dance, Media Studies
Secondary, Dance, Media Studies
2002
-
2007
Hipperholme Grammar School
Secondary, N/a
Secondary, N/a
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