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Business consultant for existing and start up companies. Building capability not dependency!
Justin Manning
,
Brighton, United Kingdom
Experience
Other titles
Skills
I'm offering
Today many businesses are in the midst of immense uncertainty due to the Coronavirus many are closed, while others are very much restricted. Loss of revenue and concerns as to when and how you will be able to reopen your business are acute. And while uncertainty remains the order of the day now is the time to prepare for the eventual reopening of business and to ensure your business will be able to adhere to government guidelines. To reassess what your business does, review your operations both in line with new known guidelines and also to be able to react to those still likely to come. Therefore, I am offering business recovery programs. These will assess your previous business operations & review them so you can face the challenges ahead. Each one will be tailor-made to your specific business. Together we will evaluate past performance & KPI'S and translate those into a new model for your business.
I am a versatile results-driven professional with 30+ years of comprehensive Experience developing relationships with clients, peers and senior leadership, with a long and consistent track record of delivering phenomenal and sustainable business growth and solutions. Excellent leadership abilities and personnel management skill with strong expertise in the hospitality and service industries. My keen business acumen, proven problem solving and analytical skill and ability to adapt to evolving industry trends, possessing the drive and skillset to excel in today's dramatically changing market ensuring future development and growth
I have project managed numerous multi-million-pound acquisitions over the years and have an intuitive instinct for business development and growth. I lead by example while being a firm believer in delegating responsibility and authority, though I will maintain and take overall accountability. Being able to analyse and seek out prime business opportunities, to think outside of the box, while mentoring and developing staff. To expose hidden, latent potential within the business and its team. I am a keen but fair negotiator, thorough & systematic in my approach and results orientated. I expect a lot from a team but even more from myself and am a firm believer in building capability, not dependency.
I am a versatile results-driven professional with 30+ years of comprehensive Experience developing relationships with clients, peers and senior leadership, with a long and consistent track record of delivering phenomenal and sustainable business growth and solutions. Excellent leadership abilities and personnel management skill with strong expertise in the hospitality and service industries. My keen business acumen, proven problem solving and analytical skill and ability to adapt to evolving industry trends, possessing the drive and skillset to excel in today's dramatically changing market ensuring future development and growth
I have project managed numerous multi-million-pound acquisitions over the years and have an intuitive instinct for business development and growth. I lead by example while being a firm believer in delegating responsibility and authority, though I will maintain and take overall accountability. Being able to analyse and seek out prime business opportunities, to think outside of the box, while mentoring and developing staff. To expose hidden, latent potential within the business and its team. I am a keen but fair negotiator, thorough & systematic in my approach and results orientated. I expect a lot from a team but even more from myself and am a firm believer in building capability, not dependency.
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
freelance
Affiliate member Chartered Institute of management
unknown.
Management, Affiliate
2019 - ?
job
Lead consultant
Wrighton Consulting.
I set up Wrighton Consulting as a business consulting agency designed to help new clients develop and grow their business ideas and advise existing companies in these challenging and uncertain times. I can implement change but not for change’s sake, quite often only minor adjustments to an existing business, can bring transformative results.
So often the building blocks are there, but they are not necessarily in the right order, it often just takes someone outside to bring these to the fore. Mentoring and developing staff is crucial, allowing them to use and develop their initiative will usually be a massive benefit to a company’s future
So often the building blocks are there, but they are not necessarily in the right order, it often just takes someone outside to bring these to the fore. Mentoring and developing staff is crucial, allowing them to use and develop their initiative will usually be a massive benefit to a company’s future
Startups, Business Consultancy, Business Optimization, Project Management, Change management, Management, Business development, Interim management, Business strategy, Project coordination, Marketing
2006 - 2018
job
Commercial Director
Vienna group of Hotels / The Lowy Group.
As Commercial Director, I oversaw the hotel operations and commercial activity for this company, responsibilities included lead and direct the existing hotels within the company. Implement sales, marketing and yielding strategies, source new potential properties and produce feasibility studies, manage the due diligence process, once a new property was set for acquisition, I would head up the operational team bring these hotels under control, implement company policy, procedures, systems, and PMS systems if required. Manage and enthuse the hotel teams, ensure all mandatory and regulatory requirements where not only met but exceeded and controlled in such a way that the company was always protected, I would oversee and manage all supplier contracting, manage and produce annual budgets, forecasts and sign off the monthly accounts. Moreover, ensure the maximisation of profits while ensuring customer expectations were surpassed.
Marketing, Operations, Due Diligence, Sales, Regulatory, UP
2006 - 2018
freelance
Executive committee member and former Chair Brighton and Hove
hotel association.
The BHHA served the interest of both the large and small hotels in the city, from global brands through to the small owner-operated B&B'S, as a very active member offered help and assistance to those smaller properties, became actively involved with our local destination management organisation. Linking in with the tourism alliance other relevant bodies to try best to serve the tourism industry's best interests against a backdrop of little or no support from either local or national governments.
Management, Support, Organization
2009 - 2010
project
Trustee of Pride (South East) Brighton Pride
unknown.
Worked tirelessly, with the other trustees to keep what was as the time one of Europe's largest free to attend events and largest LGBT event in Europe. While the event was as always, a huge success, ever-increasing costs incurred with staging an event that saw over 150,000+ people attend. Lack of donations meant that sadly there was no choice and the event ultimately the event had to go down the commercial route and as it would no longer be "a free at the point of entry event". This was at odds to the structure of its charitable status that was behind that version of pride, and it had to close. The event went on and became a ticketed fee-paying commercial entity and a very successful one at that. However, for many, the essence of the event was lost forever.
Event, It, Sponsorship, Go
2004 - 2006
job
Operations Director
Wake UP.
Headed operations to set up and create this award-winning backpackers/travel Hostel, working closely with the original and multi-award-winning owners of Wake Up! Sydney. Responsible for working to and creating the confines of a brand agreement. The team and I managed to bring this hugely successful brand to London. From concept stage through to delivery and opening in just two months.
Operations, UP, Winning
2003 - 2006
job
Sales and Marketing Director
Vienna Hotels.
Directed the company's sales and marketing department, with direct responsibility for leading sales for ten very different properties totalling over 1,000 rooms, and while this was an independent hotel group we were working with brands from Express by Holiday inn's to Best Western with properties as diverse as a backpackers hostel through to 5-star luxury apartments with penthouse suites selling at £1000 + a night. My role was to develop and increase market share and revenue across the group and react to and understand the rapid changes coming through the industry. In 2005 I decided to recommend to the board that the central sales and marketing function be closed. This could have resulted in my redundancy, but at the time it was, without doubt, the right decision and one the company needed. For too long it had been reliant on the more traditional forms of sales through FIT contracts and working almost exclusively with travel trade companies.
This was clearly not the direction the world was going in, internet sales were taking over and in my view primed for explosive growth and while technologies lagged behind it was going to be far more beneficial at the time for the individual hotels to manage and control their inventories locally and be in a position to react quickly to rapid and local changes in availability and manage directly rate strategies. This was something that, at the time, existing technology and a central office could not effectively manage.
I embarked on a six-month-long training programme with all the hotels, developing yielding and management structures teaching the hotels new yield manager's to hone it on rate strategies and how to identify trends -- the results of which were incredible, immediate and dramatic increases in revenues and more importantly profitability. And the position of commercial director by means of recognition for all I had done.
This was clearly not the direction the world was going in, internet sales were taking over and in my view primed for explosive growth and while technologies lagged behind it was going to be far more beneficial at the time for the individual hotels to manage and control their inventories locally and be in a position to react quickly to rapid and local changes in availability and manage directly rate strategies. This was something that, at the time, existing technology and a central office could not effectively manage.
I embarked on a six-month-long training programme with all the hotels, developing yielding and management structures teaching the hotels new yield manager's to hone it on rate strategies and how to identify trends -- the results of which were incredible, immediate and dramatic increases in revenues and more importantly profitability. And the position of commercial director by means of recognition for all I had done.
Marketing, React, Contracts, Training, Teaching, Management, Sales, Technology, It, Growth, Office, Internet, Express, Direction, Contracts, Manager
1994 - 1997
job
Reception Manager
The Howard Hotel.
The Howard Hotel (Owned by the Barclay Brothers) this at the time was a unique 5-star hotel offered service and elegance that was readily disappearing particularly in the UK; The Howard hotel offered exemplary service carried out in a quiet calm and respectful manner. Unsurprisingly this hotel was a favourite of politicians, royalty and company executives. While working at the hotel initially as Duty manager and then Reception manager I was responsible for setting up a computerised system in the background though both check-in and check-out were done in a way that was one to one and didn't involve the staff tapping away on a computer. Business levels and occupancy skyrocketed during my time there from the Low 40%'s to well over 90% Monday - Thursday.
Service, Reception, UP, Manager
1992 - 1994
job
Duty Manager, Chef De Brigade / Night Manager
Forte Hotel's.
I was asked to re-join THF which was at the time undergoing its massive rebranding exercise to be called Forte Hotels, brought in to be part of the development team charged with developing the then-revolutionary yield management concept, Forte had embraced technology following the conclusion of the yield management project which is now an industry standard, in 1993 started at the Waldorf hotel post its multi-million refurbishment (which at the time was one of the most ambitious and costly refurbishment programmes seen in London) while Chef de Brigade I was also involved with the post refurbishment snagging process with the hotel's senior management team and Daughter of Lord Forte Olga Polizzi who had created the schemes applied to the hotel.
Management, Technology, Development, Manager
1989 - 1992
internship
Trainee receptionist / night manager
unknown.
I was promoted within three days to the Night manager, despite the managerial position I took it upon myself to work in my time off, as a trainee in all departments within the business from Reception, Housekeeping, Kitchen, food and beverage, accounts. Briefly joined what was then called Trust Hose Forte in 1990 but was approached to head up the night team of the then-new opening Europa Hotel Gatwick which involved snagging of the project including build quality and case goods (furniture).
Receptionist, It, Reception, UP, Manager
1987 - 1989
job
Stockroom Assistant, Sales assistant, Stockroom Supervisor, Accounts clerk
Argos.
1987-1989
I joined this company as a school leaver, gained numerous and rapid promotions ultimately becoming a stockroom manager aged just 17 not many 17 years olds become the Number 2 of a multi-million £ business, which I did and thrived. However, at the annual awards dinner a year or so later, I was introduced to the then Chairman of the company by one of the other directors who said this is Justin watch him, he has had nine promotions in just 18 months and is only four roles away you're your position as Chairman. I realised my time with them was done. I had gone as far as I could given my age at the time. I decided it was time to leave and start again in another industry. Hotels had always been where I wanted to end up. Within a month of that conversation and started as a trainee receptionist in a hotel in Gatwick.
Other Executive roles held
I joined this company as a school leaver, gained numerous and rapid promotions ultimately becoming a stockroom manager aged just 17 not many 17 years olds become the Number 2 of a multi-million £ business, which I did and thrived. However, at the annual awards dinner a year or so later, I was introduced to the then Chairman of the company by one of the other directors who said this is Justin watch him, he has had nine promotions in just 18 months and is only four roles away you're your position as Chairman. I realised my time with them was done. I had gone as far as I could given my age at the time. I decided it was time to leave and start again in another industry. Hotels had always been where I wanted to end up. Within a month of that conversation and started as a trainee receptionist in a hotel in Gatwick.
Other Executive roles held
Receptionist, Manager
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