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strong administrator with work experience within financial services seeking role

Oyindamola Adewoyin , Kingston Upon Thames, United Kingdom


Experience

5 - 9 years

Other titles

Business Operations administrator Customer Service and Renewals agent Sales Assistant Sales Representative

Skills

Answering Customer service oriented Fundraising Greeting Telephone + 13 more

I'm offering

I am an Investment and financial risk management postgraduate from Kingston university Graduating in January 2018 with a Merit. My most recent role was as a full time case handler in a Deloitte run project for a client within the pensions and annuities industry. I also have extensive experience within the banking and insurance industries.
During my master’s programme, I was also working Part time in a home insurance company called Avantia located in Kingston upon thames. This role involved me learning quickly and continuously about the financial products, underwriting and operational processes in order to handle objections effectively, thriving in a fast-paced call centre environment taking inbound and outbound calls in a timely manner, answering queries via email, resolving complaints before it is escalated further, offering discounts or other competitive products etc. Prior to this role, I worked in Bupa health insurance in Staines, middlesex as healthcare consultant within the customer retention department. This role involved answering high call volumes, hitting personal and department targets, objection handling and resolving complaints.
My academic and work experiences have given me transferable strong attention to detail, time management, organisational skills. I have also learnt to be creative, build good relationships with customers, colleagues, and managers. I enjoy solving complex problems and continuous professional development to improve myself. I also work with Microsoft word, excel, PowerPoint, SQL, sending emails, logging complaints on CRM, generating quotes, calculating individual prices etc.

Markets

United Kingdom

Industries

Financial services Advertising & Marketing Sales Public administration

Language

English
Fluently

Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor

Available

Typically available right away

My experience


My education




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