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jobs
Francesca Neal
,
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2019 - ?
job
Operations Associate
Exo Investing Ltd/ Nucoro Ltd.
Financial Technology start- up company, online portfolio management platform and software solution company.
− Set up and management of on-boarding paperwork/procedures for new employees
(DBS checks, contracts, compliance training, right to work checks etc. under FCA guidelines)
− Transitioned and created procedural documentation for customer services resolution centre for online portfolio management platform from Madrid to London
− Chief point contact for all client queries for customer resolution centre
(KYC checks, bug reporting, general queries, manual API for Custodian bank etc.)
− Set up and management of internship vacancies
− Updated and managed online profiles for staff on company website
− Office, kitchen and stationery management/ordering
− Travel/hotel booking for team
− Set up and management of on-boarding paperwork/procedures for new employees
(DBS checks, contracts, compliance training, right to work checks etc. under FCA guidelines)
− Transitioned and created procedural documentation for customer services resolution centre for online portfolio management platform from Madrid to London
− Chief point contact for all client queries for customer resolution centre
(KYC checks, bug reporting, general queries, manual API for Custodian bank etc.)
− Set up and management of internship vacancies
− Updated and managed online profiles for staff on company website
− Office, kitchen and stationery management/ordering
− Travel/hotel booking for team
Office, Internship, UP, Contracts, KYC, Booking, Online, Financial technology, Software, API, Compliance, Website, Technology, Management, Training, Contracts, Operations
2018 - 2019
job
Business Admin (maternity cover)
Code Advisors Ltd.
An independent investment bank providing M&A and financing advice to founders and boards of pioneering technology companies worldwide.
− Monthly delivery of personal and business expenses for the company
− Main contact for all accounting queries and liaison with accountants on day to day basis
− Office move assistance and organisation
− Ensuring all facilities and accounts switched over when legal entity change took place
− Sourcing and preparing organic fruit and snacks for office on daily basis
− Monthly delivery of personal and business expenses for the company
− Main contact for all accounting queries and liaison with accountants on day to day basis
− Office move assistance and organisation
− Ensuring all facilities and accounts switched over when legal entity change took place
− Sourcing and preparing organic fruit and snacks for office on daily basis
M&A, Sourcing, Technology, Office, Organization
2018 - 2018
job
TV post-production legal paperwork, event organisation, and general admin
unknown.
Various temping roles- (whilst completing personal training certificate) February 2018 - September 2018
Duties included: TV post-production legal paperwork, event organisation, and general admin
Duties included: TV post-production legal paperwork, event organisation, and general admin
Training, Event, TV, Organization, Production
2014 - 2018
job
Office/Studio Manager
Saffron Brand Consultants Ltd.
Saffron Brand Consultants is an independent global consultancy specialising in brand, experience and innovation strategy and design.
− Introduced, set up and maintained policy of H&S workplace practices for London office
− Managed and orchestrated 2x highly successful office relocations. Tasks included laying cabling,
fitting kitchen, liaising with lawyers and complying with CPSE forms.
− Meticulous delivery of monthly office accounts.
− Pensions research and maintenance of insurance polices and renewals.
− Designed and implemented accounts storage system for audit purposes.
− Maintenance of HR administration, contracts, benefits and payroll liaison.
− Chief contact for facilities suppliers, all telephone enquires and incoming talent emails.
− Providing general office management, meeting room set-ups, stationery and refreshment ordering etc.
− Introduced, set up and maintained policy of H&S workplace practices for London office
− Managed and orchestrated 2x highly successful office relocations. Tasks included laying cabling,
fitting kitchen, liaising with lawyers and complying with CPSE forms.
− Meticulous delivery of monthly office accounts.
− Pensions research and maintenance of insurance polices and renewals.
− Designed and implemented accounts storage system for audit purposes.
− Maintenance of HR administration, contracts, benefits and payroll liaison.
− Chief contact for facilities suppliers, all telephone enquires and incoming talent emails.
− Providing general office management, meeting room set-ups, stationery and refreshment ordering etc.
Design, Administration, Research, Innovation, Contracts, Audit, Management, Insurance, Office, Storage, Audit, Contracts, Manager, UP
2009 - 2014
job
Executive Assistant
The Walt Disney Co. Ltd.
− Executive support for 2x directors responsible for global applications, throughout Disney EMEA.
− Successfully steered invoices and PO's towards year-end close for $6 million department budget.
− Maintained department administration for 40 plus members.
− Problem-solved and implemented systems to ensure smoother running of the department
e.g. to accurately track temporary staff costs across the year.
Personal Assistant to VP of Media Relations, and Exec. Director of Marketing
− Provided efficient, reliable, personal and business support to VP in charge of PR campaigns
and Exec. Director of Marketing throughout the entire EMEA region and for all Disney channels.
− Complex budget reconciliations, ensuring that the correct costs were reconciled to different project budgets.
− HR administration for the team.
− Monthly compilation and distribution of details for territory PR campaigns.
− Successfully steered invoices and PO's towards year-end close for $6 million department budget.
− Maintained department administration for 40 plus members.
− Problem-solved and implemented systems to ensure smoother running of the department
e.g. to accurately track temporary staff costs across the year.
Personal Assistant to VP of Media Relations, and Exec. Director of Marketing
− Provided efficient, reliable, personal and business support to VP in charge of PR campaigns
and Exec. Director of Marketing throughout the entire EMEA region and for all Disney channels.
− Complex budget reconciliations, ensuring that the correct costs were reconciled to different project budgets.
− HR administration for the team.
− Monthly compilation and distribution of details for territory PR campaigns.
Marketing, Administration, Budget, Personal assistant, Pr, Support
2008 - 2009
job
Personal Assistant to 2x Directors, Marketing and Distribution
Jetix Europe Ltd.
(company sold to Walt Disney Co. Ltd so role transferred)
− Maintaining relationships and liaising with UK, Nordic & Europe marketing executives.
− Successful organisation of complex conferences for multinational marketing team members.
− Allocation and maintenance of department training budget.
Personal Assistant- Director of Digital Media
− Comprehensive business support for Digital Media Director responsible for digital strategy
and online presence in EMEA.
− Compilation and maintenance of rights information for VOD, mobile assets, short & long form content for programmes aired on channel in preparation for new deals.
− Maintaining relationships and liaising with UK, Nordic & Europe marketing executives.
− Successful organisation of complex conferences for multinational marketing team members.
− Allocation and maintenance of department training budget.
Personal Assistant- Director of Digital Media
− Comprehensive business support for Digital Media Director responsible for digital strategy
and online presence in EMEA.
− Compilation and maintenance of rights information for VOD, mobile assets, short & long form content for programmes aired on channel in preparation for new deals.
Marketing, Digital Strategy, Budget, Personal assistant, Training, Content, Support, Organization, Online
2005 - 2008
job
TV Production Co-ordinator
Darlow Smithson Productions.
Vital member of 5-man strong production team of BAFTA nominated feature documentary,
"Thriller in Manila" for Channel 4/More 4.
− Successful co-ordination of numerous Drama recon documentaries, specifically
"Situation Critical- Hollywood Heist" £35K budget premier ep. of series for National Geographic channel
− Thorough UK and foreign shoot set up, e.g. Manila, LA, France.
− Construction of contracts, budget tracking, health and safety and legal compliance.
− Ensured delivery of various production materials to tight and changing deadlines e.g. different delivery formats/languages.
− Compilation of postproduction paperwork.
"Thriller in Manila" for Channel 4/More 4.
− Successful co-ordination of numerous Drama recon documentaries, specifically
"Situation Critical- Hollywood Heist" £35K budget premier ep. of series for National Geographic channel
− Thorough UK and foreign shoot set up, e.g. Manila, LA, France.
− Construction of contracts, budget tracking, health and safety and legal compliance.
− Ensured delivery of various production materials to tight and changing deadlines e.g. different delivery formats/languages.
− Compilation of postproduction paperwork.
Budget, Contracts, Compliance, TV, Safety, Health, Feature, Production, Contracts, UP
2004 - 2006
job
Various roles undertaken from runner to live floor assistant
BBC.
in Children's Television, Live Entertainment and Music Entertainment for the BBC.
Music
My education
2000
-
2003
Bristol UWE University
Bachelors, Cultural and Media Studies
Bachelors, Cultural and Media Studies
Plantsbrook School
Secondary, Media Studies
Secondary, Media Studies
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