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Product and Growth Leader
Chris Long
,
Oslo, Norway
Experience
Other titles
Skills
I'm offering
I'm a product and growth person with a focus on optimization and tweaking. I'm not a growth hacker looking for "silver bullets." I find opportunities through data and user research that can change the slope of your growth in a sustainable way. My goal is to increase the number of people getting value from the product.
I succeed by asking questions and looking for abstractions (aka first principles). I'm a jack of all trades with a solid foundation of technical, marketing, product, and strategy skills.
I succeed by asking questions and looking for abstractions (aka first principles). I'm a jack of all trades with a solid foundation of technical, marketing, product, and strategy skills.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
VP PRODUCT
SUPERSIDE.COM.
I led the product and design team at Superside. In this role, I created the long-term product
vision and strategy for building a Design Management System. I was also responsible for the daily operation of the engineering, product, and development teams.
vision and strategy for building a Design Management System. I was also responsible for the daily operation of the engineering, product, and development teams.
Design, Management, Engineering, Design Management, Development, LED
2017 - 2018
job
PRODUCT LEAD, SHOPIFY
SHOPIFY.
I led the product team for a business unit within Shopify called Pre. We built products (Hatchful, Burst, Exchange) for entrepreneurs before they were ready to use Shopify. In this role, I managed and led a team of five (three product leads, and two marketers). We treat each product as a
startup within Shopify.
Responsibilities include:
• Developing leaders across the entire Pre unit
• Helping product leads make decisions
• Provide insight on what is best for Shopify
• Decide on the level of investment and resources across the products
startup within Shopify.
Responsibilities include:
• Developing leaders across the entire Pre unit
• Helping product leads make decisions
• Provide insight on what is best for Shopify
• Decide on the level of investment and resources across the products
Exchange, Shopify, LED
2014 - 2017
job
Product Growth Lead
Shopify.
I established and led a team of product growth managers responsible for getting more merchants to use our products and using new or existing products to grow Shopify. We focus on finding opportunities that have the potential to change the slope of Shopify's growth.
Responsibilities include:
• Representing product growth across the organization
• Work closely with Shopify’s CMO on product, growth, and marketing strategies
• Communicate product launch timelines to all stakeholders
• Create marketing templates and process to focus marketing and product teams on what
we’re achieving and how to represent the product
• Collaborated with external partners, including Facebook, Google, Pinterest, and Apple
• Being a multiplier for my team
Responsibilities include:
• Representing product growth across the organization
• Work closely with Shopify’s CMO on product, growth, and marketing strategies
• Communicate product launch timelines to all stakeholders
• Create marketing templates and process to focus marketing and product teams on what
we’re achieving and how to represent the product
• Collaborated with external partners, including Facebook, Google, Pinterest, and Apple
• Being a multiplier for my team
Marketing, Shopify, Facebook, Growth, Pinterest, Google, LED
2012 - 2013
job
PRODUCT MANAGER
OANDA.
Managed the "Forex for Business" product line that supplied daily exchange rates to Airbnb,
Google, Toyota, and many other businesses. I also rebuilt and optimized the forex trading
onboarding by implementing new know-your-customer (KYC) technology and process.
Google, Toyota, and many other businesses. I also rebuilt and optimized the forex trading
onboarding by implementing new know-your-customer (KYC) technology and process.
Exchange, Product Manager, Onboarding, Technology, Google, KYC, Manager
2010 - 2012
job
PRODUCT MANAGER
POINTS.
I managed the payments and integration platform at Points. This platform was the foundational
layer for all products at Points. As part of this role, I worked with airline and hotel loyalty program
partners and internal business units to provide the capabilities required for our products.
layer for all products at Points. As part of this role, I worked with airline and hotel loyalty program
partners and internal business units to provide the capabilities required for our products.
Product Manager, Integration, Manager
2007 - 2010
job
LEAD SOFTWARE DEVELOPER
WELL.CA.
Joined as the third employee and was involved in software development, digital marketing,
advertising, social media, email marketing, web/graphic design, SEO/SEM and even packed
some boxes.
advertising, social media, email marketing, web/graphic design, SEO/SEM and even packed
some boxes.
Software development, SEM, Social, Web, Software, Development, Developer, SEM, SoMe, Digital Marketing, Graphic design, Email marketing, Advertising, Seo, Design, Marketing, Social Media
My education
2002
-
2007
University of Guelph
BSc, Computer Science (Minor in Mathematics)
BSc, Computer Science (Minor in Mathematics)
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