$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Senior business analyst PM & change consultant specialising in facilitating business, IT and organisational change.
Phil Wilsdon
,
Blackpool, United Kingdom
Experience
Other titles
Skills
I'm offering
Highly competent senior change/business analyst & PM with over 20 years’ experience of managing organisational & business change in both public & private sector organisations. Excellent facilitation skills enabling the capture & documentation of accurate & robust requirements and testing documentation.
Adept at identifying, analysing proposing & testing workable solutions to business IT communications & digital problems from both a strategic & ‘hands on’ working level. Built strong working relationships & influenced a wide range of stakeholders in extremely fast paced agile and waterfall environments.
Adept at identifying, analysing proposing & testing workable solutions to business IT communications & digital problems from both a strategic & ‘hands on’ working level. Built strong working relationships & influenced a wide range of stakeholders in extremely fast paced agile and waterfall environments.
Markets
United States
United Kingdom
(Remote
only)
France
Germany
Denmark
Norway
Sweden
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2011 - 2019
job
Business/Change Analyst, Business Process Analyst and PM
unknown.
(contract)
Worked closely with key stakeholders to produce high quality end to end process documentation for over 20 Windows & SQL remediations as part of key project deliverable for handover to BAU IT infrastructure team.
IT Business Analyst and PM at Riverside Group, Liverpool (contract)
Successfully delivered multiple design authority approved IT change projects - liaising with senior business stakeholders to investigate scope plan and manage end to end analysis activities (including end to end process mapping) and project delivery for numerous change initiatives including;
• Investigated & delivered a Digital Asset Management (DAM) solution for Corporate Marketing Team
• Automated secure SMS file transfer and application for Asset Services
• Lead IT BA for GDPR project
• Designed developed and implemented a new Privacy Impact Assessment processes for GDPR
• Managed several design authority investigations and deliveries for tactical CRM changes
• Managed the capture and delivery of IT requirements for a new national supply chain for the compliance team
• Managed end to end SharePoint site implementations for several key business areas
• Troubleshooted and resolved urgent issues with invoicing interface with repairs contractor. Also mapped several new repair processes to support a tactical asbestos compliance solution.
Business Analyst (freelance) for Smart-Reach Business Solutions Ltd. Offering business improvement services to local small/medium organisations. From minor process improvements to larger scale business process re-engineering using a wide range of business analysis techniques.
Business Analyst (contract) for USS Ltd. BA (Bus Readiness) for major transformation programme.
• Identified & documented current & new financial controls for new assessment & payment system
• Worked closely with senior management to identify, document & test new segregation of duties
• Designed & delivered specification for 15 new interactive web forms (all successfully signed off)
• Worked closely with Payroll team to process map and walk through all new payroll processes.
Business Analyst (contract) MyCSP Ltd. (Public Sector Pension Admin).
• Engaged with key stakeholders including compliance team to develop document and test 12 fully compliant end to end business critical manual/contingency processes to support admin of a major new pension scheme. All processes were successfully invoked
• Worked closely with IT supplier and develop a revised/improved release policy and a new ITIL incident management support process for a new scheme
• Developed new training, communications and operational procedures for major new scheme
• Developed and documented stakeholder review criteria for several gated reviews including operational readiness
• Completed and obtained sign off for several key project documents including lessons learned.
Business Analyst - Quindell plc (Business Transformation Team - Insurance Broker Solutions)
• Lead BA for a key PCI compliance project. Role included requirements definition & documentation, supplier management, UAT and detailed analysis. PCI was rolled out to time cost and quality
• Engaged with key stakeholders to complete business case, end to end process maps & requirements (Including training & coms) for a new automotive process with projected savings of £125k
• BA lead for a project to create a new Electronic Data interchange (EDI) to support major new contract. My detailed output (including process maps) was commended by senior management and the major new client and EDI was successfully delivered to time quality and budget
• Worked closely with the offshore team of a major client to develop and introduce a new system spreadsheet/communication process which led to savings of x3 FTE resources
• Coordinated & carried out investigation and proposed solutions for numerous BAU system / call centre changes leading to increased efficiencies and savings.
Business Analyst (contract) for USS Ltd. (UKs 2nd largest private pension scheme provider)
• Managed a feasibility study to provide on-line access to over 270k scheme members
• Captured & documented intranet & collaboration requirements for SharePoint 2007 imp
• Compiled and documented IT budget for USS Q4 2011/2012 & the whole FY 2012/13
• Facilitated & documented output from USS Ltd. executive team workshop to capture key requirements for reporting of KPI's.
Worked closely with key stakeholders to produce high quality end to end process documentation for over 20 Windows & SQL remediations as part of key project deliverable for handover to BAU IT infrastructure team.
IT Business Analyst and PM at Riverside Group, Liverpool (contract)
Successfully delivered multiple design authority approved IT change projects - liaising with senior business stakeholders to investigate scope plan and manage end to end analysis activities (including end to end process mapping) and project delivery for numerous change initiatives including;
• Investigated & delivered a Digital Asset Management (DAM) solution for Corporate Marketing Team
• Automated secure SMS file transfer and application for Asset Services
• Lead IT BA for GDPR project
• Designed developed and implemented a new Privacy Impact Assessment processes for GDPR
• Managed several design authority investigations and deliveries for tactical CRM changes
• Managed the capture and delivery of IT requirements for a new national supply chain for the compliance team
• Managed end to end SharePoint site implementations for several key business areas
• Troubleshooted and resolved urgent issues with invoicing interface with repairs contractor. Also mapped several new repair processes to support a tactical asbestos compliance solution.
Business Analyst (freelance) for Smart-Reach Business Solutions Ltd. Offering business improvement services to local small/medium organisations. From minor process improvements to larger scale business process re-engineering using a wide range of business analysis techniques.
Business Analyst (contract) for USS Ltd. BA (Bus Readiness) for major transformation programme.
• Identified & documented current & new financial controls for new assessment & payment system
• Worked closely with senior management to identify, document & test new segregation of duties
• Designed & delivered specification for 15 new interactive web forms (all successfully signed off)
• Worked closely with Payroll team to process map and walk through all new payroll processes.
Business Analyst (contract) MyCSP Ltd. (Public Sector Pension Admin).
• Engaged with key stakeholders including compliance team to develop document and test 12 fully compliant end to end business critical manual/contingency processes to support admin of a major new pension scheme. All processes were successfully invoked
• Worked closely with IT supplier and develop a revised/improved release policy and a new ITIL incident management support process for a new scheme
• Developed new training, communications and operational procedures for major new scheme
• Developed and documented stakeholder review criteria for several gated reviews including operational readiness
• Completed and obtained sign off for several key project documents including lessons learned.
Business Analyst - Quindell plc (Business Transformation Team - Insurance Broker Solutions)
• Lead BA for a key PCI compliance project. Role included requirements definition & documentation, supplier management, UAT and detailed analysis. PCI was rolled out to time cost and quality
• Engaged with key stakeholders to complete business case, end to end process maps & requirements (Including training & coms) for a new automotive process with projected savings of £125k
• BA lead for a project to create a new Electronic Data interchange (EDI) to support major new contract. My detailed output (including process maps) was commended by senior management and the major new client and EDI was successfully delivered to time quality and budget
• Worked closely with the offshore team of a major client to develop and introduce a new system spreadsheet/communication process which led to savings of x3 FTE resources
• Coordinated & carried out investigation and proposed solutions for numerous BAU system / call centre changes leading to increased efficiencies and savings.
Business Analyst (contract) for USS Ltd. (UKs 2nd largest private pension scheme provider)
• Managed a feasibility study to provide on-line access to over 270k scheme members
• Captured & documented intranet & collaboration requirements for SharePoint 2007 imp
• Compiled and documented IT budget for USS Q4 2011/2012 & the whole FY 2012/13
• Facilitated & documented output from USS Ltd. executive team workshop to capture key requirements for reporting of KPI's.
Insurance, It, Offshore, Support, Transformation, Process Mapping, Infrastructure, Analyst, Incident Management, KPI, PLC, Public sector, Assessment, Web, EDI, Pension, Workshop, Processes, LED, Business transformation, Design, Sql, CRM, Business Analysis, Budget, ITIL, Training, SharePoint, It infrastructure, Marketing, GDpr, Management, Asset Management, Test, Windows, Engineering, Business Case, Compliance
2006 - 2011
job
Information Officer DWP
unknown.
- Permanent BA/PM (inc regular temp promotion to Senior Info Officer)
• Collaboration requirements lead for desktop transformation programme. Role included planning, risk/issue & dependency management, requirements gathering & mapping, status reporting, and change control. Used workshops, interviews & user surveys to gather document & baseline requirements. Ensured user & business information was captured, documented, reviewed & signed off within agreed timeline.
• Lead BA & PM for a (SharePoint) Web 2.0 intranet feasibility study Carried out stakeholder analysis & worked closely with relevant stakeholders to produce several key documents including MS project schedule, business case, detailed business requirements, project brief & evaluation report. Feedback was extremely positive & success criteria met. Lessons learned fed directly into enterprise desktop transformation project.
• Workforce management - BA & PM for DWP (Communications) change programme. Carried out detailed analysis to identify and document current and future staffing requirements within the Directorate. Role included business process analysis and periodic status reporting to senior management. Summary report & recommendations were accepted by senior DWP management.
• BA for a new interactive DWP wide intranet staff directory with complex business critical interfaces. Role included analysis, managing a virtual project team & the IT supplier. Produced several key project documents including business case, plan & schedule, HLBR, DBR, project brief (including communications & training plan) etc.
• Collaboration requirements lead for desktop transformation programme. Role included planning, risk/issue & dependency management, requirements gathering & mapping, status reporting, and change control. Used workshops, interviews & user surveys to gather document & baseline requirements. Ensured user & business information was captured, documented, reviewed & signed off within agreed timeline.
• Lead BA & PM for a (SharePoint) Web 2.0 intranet feasibility study Carried out stakeholder analysis & worked closely with relevant stakeholders to produce several key documents including MS project schedule, business case, detailed business requirements, project brief & evaluation report. Feedback was extremely positive & success criteria met. Lessons learned fed directly into enterprise desktop transformation project.
• Workforce management - BA & PM for DWP (Communications) change programme. Carried out detailed analysis to identify and document current and future staffing requirements within the Directorate. Role included business process analysis and periodic status reporting to senior management. Summary report & recommendations were accepted by senior DWP management.
• BA for a new interactive DWP wide intranet staff directory with complex business critical interfaces. Role included analysis, managing a virtual project team & the IT supplier. Produced several key project documents including business case, plan & schedule, HLBR, DBR, project brief (including communications & training plan) etc.
Training, SharePoint, Management, Business Case, Workshops, It, Transformation, Surveys, Web, Enterprise
2002 - 2006
job
Higher Executive Officer DWP
unknown.
Permanent BA/PM (inc regular temp promotion to Info Officer)
1998 - 2002
job
Lead BA/PM
unknown.
for £2.6m strategic search service implementation & full project lifecycle of a new intranet taxonomy classification system to over 130k users. Role included planning, status reporting to PB, managing gated reviews, testing and planning & delivering roll-out.
• Managed requirements capture & documentation for Pensions Credit Guidance Project
• UAT & detailed level requirements gathering BA lead for several large DWP directorates to implement enterprise content/document management system for the DWP intranet.
Executive Officer - DWP (Information Technology Services Agency)
• Delivered engaging intranet presentations promoting intranet use to senior DWP managers
• Conducted full business testing and UAT for large legacy benefit payment system
• Testing team leader for changes to DWP legacy system
• Intranet publishing & maintenance (web dev using HTML, Dreamweaver, Fireworks, etc.)
• Conducted several intranet usage surveys, analysed & published results.
• Managed requirements capture & documentation for Pensions Credit Guidance Project
• UAT & detailed level requirements gathering BA lead for several large DWP directorates to implement enterprise content/document management system for the DWP intranet.
Executive Officer - DWP (Information Technology Services Agency)
• Delivered engaging intranet presentations promoting intranet use to senior DWP managers
• Conducted full business testing and UAT for large legacy benefit payment system
• Testing team leader for changes to DWP legacy system
• Intranet publishing & maintenance (web dev using HTML, Dreamweaver, Fireworks, etc.)
• Conducted several intranet usage surveys, analysed & published results.
Html, HTML/CSS/Javascript, Management, Service, Content, Technology, Implementation, Surveys, Testing, Web, Search, Enterprise
1994 - 1998
job
Sales processor & trainer
Department of National Savings.
Marketing & selling government savings products, also developed & delivered numerous in-house training courses.
Marketing, Training, Sales
My education
1992
-
1994
Lancaster University
BA Honours (class 2.1), Organisation Studies
BA Honours (class 2.1), Organisation Studies
- Advanced organisational analysis
- Organisational perspectives
- Economics
- Managing change
- Organisational psychology
- Politics and organisations
- International and comparative industrial relations
Phil's reviews
Phil has not received any reviews on Worksome.
Contact Phil Wilsdon
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Phil directly in Worksome.
38000+ qualified freelancers
are ready to help you
Tell us what you need help with
and get specific bids from skilled talent in Denmark