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Freelance operator
Rabi Pradhan
,
Greenford, United Kingdom
Experience
Other titles
Skills
I'm offering
I professional individual with 7 years' experience in coordinating and managing aviation security in a major airlines and teaching in the adult education sector for a well-recognised college. In the last 2 years helped and delivered numerous projects resulting in the employment of more than 100 individuals, successfully completed training professionals' competency for a major cash management firm and at present in a project to improve the compliance status of a branch. Now seeking to use my skills to increase and maintain efficiency.
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2019 - 2019
freelance
Freelance Trainer
unknown.
Developed and delivered a wide range of training courses on Health and Safety and Drivers CPC topics
• Created new training materials including audio visual resources
• Completed administrative tasks including maintaining attendance records, delivering quizzes, and grading tests
• Providing individual tutoring and coaching to course participants, ensuring personalized feedback
• Created new training materials including audio visual resources
• Completed administrative tasks including maintaining attendance records, delivering quizzes, and grading tests
• Providing individual tutoring and coaching to course participants, ensuring personalized feedback
Coaching, Training, Audio, Safety, Health
2019 - 2019
job
Learning and Development Manager
ICM ProLogistics Ltd.
To manage, develop and deliver the full range of Training and Development products and services to meet
market needs and achieve financial targets.
• Client management, partner and associate liaison and recruitment, ensuring efficient and high-
quality customer service and contract management
• Identifying, pitching for and winning business with a diverse client group
• Design and deliver training courses and workshops, utilising a variety of methods, (train the trainer, face to face and virtual courses)
• Identify opportunities to develop the business and design and deliver new courses in response to market needs
• Assess proposals for training courses and workshops received from associates and third parties
seeking to work
• Understand clients' training requirements and advise on the most appropriate solutions. Identify
training and development needs through training needs analysis
• Design blended training materials, courses and programmes and produce related training materials
• Undertake the programme management for both accredited and nonaccredited products and services to master's level
• Manage the budget for products and services, to include planning, forecasting and monthly
reconciliation and the development of pricing models to ensure competitiveness
• Plan the annual programme of workshops and training programmes
• Ensure the smooth handling of logistics and high standards in delivery
• Keep up to date with methods, tools and techniques which can be applied to achieve more
effective learning and use this knowledge to propose innovative modes of delivery for clients
• Management and development of Training and Development team members
• Management of evaluation processes, quality assurance, data and resolution of client issues
• Contribution to delivery of marketing and communications strategy including website content and development of collateral, promotion via networks and events
• Any other duties commensurate with the post that could be reasonably required.
market needs and achieve financial targets.
• Client management, partner and associate liaison and recruitment, ensuring efficient and high-
quality customer service and contract management
• Identifying, pitching for and winning business with a diverse client group
• Design and deliver training courses and workshops, utilising a variety of methods, (train the trainer, face to face and virtual courses)
• Identify opportunities to develop the business and design and deliver new courses in response to market needs
• Assess proposals for training courses and workshops received from associates and third parties
seeking to work
• Understand clients' training requirements and advise on the most appropriate solutions. Identify
training and development needs through training needs analysis
• Design blended training materials, courses and programmes and produce related training materials
• Undertake the programme management for both accredited and nonaccredited products and services to master's level
• Manage the budget for products and services, to include planning, forecasting and monthly
reconciliation and the development of pricing models to ensure competitiveness
• Plan the annual programme of workshops and training programmes
• Ensure the smooth handling of logistics and high standards in delivery
• Keep up to date with methods, tools and techniques which can be applied to achieve more
effective learning and use this knowledge to propose innovative modes of delivery for clients
• Management and development of Training and Development team members
• Management of evaluation processes, quality assurance, data and resolution of client issues
• Contribution to delivery of marketing and communications strategy including website content and development of collateral, promotion via networks and events
• Any other duties commensurate with the post that could be reasonably required.
Website, Winning, UP, Manager, Processes, Pitching, Development, Quality Assurance, Workshops, Recruitment, Marketing, Content, Service, Contract management, Management, Customer service, Training, Forecasting, Budget, Design
2014 - 2019
job
Learning and Development Facilitator
Loomis Ltd.
Responsible for training and the development of company personnel in the UK.
• Creating training programmes that are aligned with the organisation's objectives and having a
strong understanding of what these are
• Acting as the go to within the business for anyone with questions or queries regarding training and development plans
• Working closely with various leaders across the organisation and having a full understanding of their
units and training requirements
• Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching
• Having an awareness of the allocated budget and an ability to find solutions in order to implement
the required training
• Building relationships with 3rd party training providers
• Managing the development of the HR team from a training perspective
• Designing staple curriculums for all employees (i.e. values)
• Creating training programmes that are aligned with the organisation's objectives and having a
strong understanding of what these are
• Acting as the go to within the business for anyone with questions or queries regarding training and development plans
• Working closely with various leaders across the organisation and having a full understanding of their
units and training requirements
• Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching
• Having an awareness of the allocated budget and an ability to find solutions in order to implement
the required training
• Building relationships with 3rd party training providers
• Managing the development of the HR team from a training perspective
• Designing staple curriculums for all employees (i.e. values)
Coaching, Budget, Training, E-learning, Facilitator, Development, Organization, Go
2013 - 2013
job
Tutor
Harrow College.
Conducted appropriate level of instruction for adult students in the areas of basic education, English as a
Second Language, General Education Development (GED), Customer Service, Business Admin, Health and Safety and employability.
• Conducted instruction as specified in program curriculum guide and handbook.
• With the assistance of the supervisor, planned a program of study that meeted the individual needs,
interests, goals and abilities of the adult student.
• Maintained a classroom environment that was conducive to learning.
• Used a variety of instructional methods, materials, and techniques.
• Met and instructs classes as designated.
• Prepared for all classes assigned.
• Determined the correct entry level of students.
• Evaluated student progress regularly.
• Registered and orientated students.
• Maintained accurate, complete, and up-to-date records.
• Counselled with students regarding instruction and program services.
Venue Security Manager
Second Language, General Education Development (GED), Customer Service, Business Admin, Health and Safety and employability.
• Conducted instruction as specified in program curriculum guide and handbook.
• With the assistance of the supervisor, planned a program of study that meeted the individual needs,
interests, goals and abilities of the adult student.
• Maintained a classroom environment that was conducive to learning.
• Used a variety of instructional methods, materials, and techniques.
• Met and instructs classes as designated.
• Prepared for all classes assigned.
• Determined the correct entry level of students.
• Evaluated student progress regularly.
• Registered and orientated students.
• Maintained accurate, complete, and up-to-date records.
• Counselled with students regarding instruction and program services.
Venue Security Manager
Customer service, Service, Security, Safety, Development, Health, Guide, Manager, UP, Basic
2004 - 2012
job
Security Coordinator
American Airlines, Inc.
Spain
Provided operational improvements and maximised performance while ensuring a tight control on
processes.
• Managed, motivated and guided a team
• Implemented risk evaluations as required at any given situation.
• Recommended policies and procedure changes to contract clients and departments.
• Audited regular administrative processes.
• Threat analysis of developing events and crisis management
• Liaison and operated with multiple agencies and authorities both local and foreign
• Escalated operational issues to senior management
• Conducted training programme to contract clients and departments
• Created, managed and analysed performance data and other information
• Ensured compliance to all Environmental Health and Safety goals and objectives
Provided operational improvements and maximised performance while ensuring a tight control on
processes.
• Managed, motivated and guided a team
• Implemented risk evaluations as required at any given situation.
• Recommended policies and procedure changes to contract clients and departments.
• Audited regular administrative processes.
• Threat analysis of developing events and crisis management
• Liaison and operated with multiple agencies and authorities both local and foreign
• Escalated operational issues to senior management
• Conducted training programme to contract clients and departments
• Created, managed and analysed performance data and other information
• Ensured compliance to all Environmental Health and Safety goals and objectives
Training, Management, Compliance, Security, Crisis management, Safety, Coordinator, Health, Processes
2000 - 2004
job
Security Coordinator
Securicor.
London Heathrow, United Kingdom
Responsible for monitoring and continually improving standards of performance and quality within the operation.
• Managed, motivated and guided a team
• Implemented risk evaluations as required at any given situation.
• Recommended policies and procedure changes to contract clients and departments.
• Audited regular administrative processes.
• Threat analysis of developing events and crisis management
• Liaison and operated with multiple agencies and authorities both local and foreign
• Escalated operational issues to senior management
• Conducted training programme to contract clients and departments
• Created, managed and analysed performance data and other information
• Ensured compliance to all Environmental Health and Safety goals and objectives
Responsible for monitoring and continually improving standards of performance and quality within the operation.
• Managed, motivated and guided a team
• Implemented risk evaluations as required at any given situation.
• Recommended policies and procedure changes to contract clients and departments.
• Audited regular administrative processes.
• Threat analysis of developing events and crisis management
• Liaison and operated with multiple agencies and authorities both local and foreign
• Escalated operational issues to senior management
• Conducted training programme to contract clients and departments
• Created, managed and analysed performance data and other information
• Ensured compliance to all Environmental Health and Safety goals and objectives
Training, Management, Compliance, Security, Crisis management, Safety, Monitoring, Coordinator, Health, Processes
1999 - 2000
job
Supervisor/Training Coordinator
Aviation Defence International.
London Heathrow, United Kingdom
Provided customer service liaison with clients, customers and various governmental authorities local and foreign, monitored continually improving standards of performance and quality. Trained operational staff
periodically.
• Established and maintained relationships with operational contacts within each client.
• Assisted in the development of a customer service policy for the company.
• Implemented governmental policies and procedures.
• Provided recurrent training as required and promoted by government authority.
• Maintained training manuals as provided by government authority.
• Ensured compliance to all Environmental Health and Safety goals and objectives.
Investigator
International Aviation Security
Global Security Industry lead by the Israelis
December 1990 - June 1999 London Heathrow, United Kingdom
Evaluated customers profile by various assessment methods applying intelligence provided, by directed by the government agencies, protecting the client's objective.
• Established and maintained relationships with operational contacts within each client.
• Assisted in the development of a customer service policy for the company.
• Implemented governmental policies and procedures.
• Provided recurrent training as required and promoted by government authority.
• Maintained training manuals as provided by government authority.
• Ensured compliance to all Environmental Health and Safety goals and objectives.
Soldier
Provided customer service liaison with clients, customers and various governmental authorities local and foreign, monitored continually improving standards of performance and quality. Trained operational staff
periodically.
• Established and maintained relationships with operational contacts within each client.
• Assisted in the development of a customer service policy for the company.
• Implemented governmental policies and procedures.
• Provided recurrent training as required and promoted by government authority.
• Maintained training manuals as provided by government authority.
• Ensured compliance to all Environmental Health and Safety goals and objectives.
Investigator
International Aviation Security
Global Security Industry lead by the Israelis
December 1990 - June 1999 London Heathrow, United Kingdom
Evaluated customers profile by various assessment methods applying intelligence provided, by directed by the government agencies, protecting the client's objective.
• Established and maintained relationships with operational contacts within each client.
• Assisted in the development of a customer service policy for the company.
• Implemented governmental policies and procedures.
• Provided recurrent training as required and promoted by government authority.
• Maintained training manuals as provided by government authority.
• Ensured compliance to all Environmental Health and Safety goals and objectives.
Soldier
Training, Customer service, Service, Compliance, Security, Safety, Development, Coordinator, Health, Assessment, International
My education
TEFL Academy
N/a, Teaching English as a Foreign Language (Minor in Planning)
N/a, Teaching English as a Foreign Language (Minor in Planning)
Harrow College
Certification, N/a
Certification, N/a
West Thames College
Hndhncorequivalent, Industrial Design
Hndhncorequivalent, Industrial Design
North Bengal University
Bachelors, Economics
Bachelors, Economics
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