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Senior
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0
jobs
IT Administrator, IT Support, IT Technician
Maria Lopez
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Offering IT support and Administrative skills, Great Customer service skills. I am 100 percent committed to help any project or Job. Organised and professional and ready to work very hard.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Spanish
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - ?
job
IT Technician/Assistant
Whiteoak Underwriting Agency Limited.
Performed administrative tasks such as supporting different platforms and software for external users.
Heavily involved in several IT projects within deadline and on budget. Maintained data and ensured smooth
working of systems. Uploaded daily reports regarding claims and policies on database system.
Key Achievements:
* Successfully completed and delivered a large migration project by using Outlook.
* Updated and maintained databases containing staff information on day-to-day basis.
* Designed Xchanging Xuber for insurance purposes while ensuring access of clients and staff members
to keep track on agreements, policies, and claims data.
* Worked alongside external Xuber team on weekly basis to ensure smooth running of the software
on daily basis as well as updated and uploaded all data to the system.
* Administered Office 365/SharePoint and guaranteed internal systems working correctly; resolved all
issues regarding emails for all staff members and external clients.
* Successfully maintained SharePoint sites for third-party clients to access to documents that work as
a repository.
* Newly Experienced in creating and managing users/ Staff members on Active directory - as well as
create Policies that need to put in place for security reasons and manage Important drives across the company.
Heavily involved in several IT projects within deadline and on budget. Maintained data and ensured smooth
working of systems. Uploaded daily reports regarding claims and policies on database system.
Key Achievements:
* Successfully completed and delivered a large migration project by using Outlook.
* Updated and maintained databases containing staff information on day-to-day basis.
* Designed Xchanging Xuber for insurance purposes while ensuring access of clients and staff members
to keep track on agreements, policies, and claims data.
* Worked alongside external Xuber team on weekly basis to ensure smooth running of the software
on daily basis as well as updated and uploaded all data to the system.
* Administered Office 365/SharePoint and guaranteed internal systems working correctly; resolved all
issues regarding emails for all staff members and external clients.
* Successfully maintained SharePoint sites for third-party clients to access to documents that work as
a repository.
* Newly Experienced in creating and managing users/ Staff members on Active directory - as well as
create Policies that need to put in place for security reasons and manage Important drives across the company.
Office 365, Budget, Active Directory, SharePoint, Database, Security, It, Insurance, Office, Software
2015 - 2016
job
Customer Service Representative
Regus.
Supervised daily running of the centre and provided services such as overseeing business areas, managing
switchboards, and handling calls of internal/external clients. Prepared offices for move-in/move-outs and resolved basic IT and telecom technical issues and queries. Performed several administrative tasks inlurding
delivering emails, answering phones, sending packages, and ordering/purchasing office supplies.
Key Achievements:
* Demonstrated ownership of the centre to ensure the centre is 'show ready' at all times.
* Ensured continual upkeep and standards of business centre to include offices, meeting rooms, and communal areas.
* Contributed to overall revenue of the centre by identifying opportunities to promote company
products and services.
* Appreciated for work, attitude, and excellent customer service skills; completed all objectives by the end of the day.
switchboards, and handling calls of internal/external clients. Prepared offices for move-in/move-outs and resolved basic IT and telecom technical issues and queries. Performed several administrative tasks inlurding
delivering emails, answering phones, sending packages, and ordering/purchasing office supplies.
Key Achievements:
* Demonstrated ownership of the centre to ensure the centre is 'show ready' at all times.
* Ensured continual upkeep and standards of business centre to include offices, meeting rooms, and communal areas.
* Contributed to overall revenue of the centre by identifying opportunities to promote company
products and services.
* Appreciated for work, attitude, and excellent customer service skills; completed all objectives by the end of the day.
Customer service, Service, It, Telecom, Office, Basic
2013 - 2014
internship
Junior Web Developer - Apprentice
Barking & Dagenham Council.
Proficiently worked on various web platforms and intranet sites for internal use of customers via close
collaboration with co-workers. Continuously monitored and ensured seamless working of websites. Held
full accountability for managing, supervising, and training internal staff to upload images and edit website
content by using SharePoint and Umbra Co.
Key Achievements:
* Spearheaded and delivered multiple projects including contributing to launch and development of a mobile-optimised website for the firm.
* Enabled the growing business to create a firm position in the market.
* Geared-up for more projects as a separate company helping Barking and Dagenham council as well
as AgIisys simultaneously.
collaboration with co-workers. Continuously monitored and ensured seamless working of websites. Held
full accountability for managing, supervising, and training internal staff to upload images and edit website
content by using SharePoint and Umbra Co.
Key Achievements:
* Spearheaded and delivered multiple projects including contributing to launch and development of a mobile-optimised website for the firm.
* Enabled the growing business to create a firm position in the market.
* Geared-up for more projects as a separate company helping Barking and Dagenham council as well
as AgIisys simultaneously.
Websites, Training, SharePoint, Content, Website, Developer, Development, Web, UP
My education
n/a
Unspecified, Social Media for Business
Unspecified, Social Media for Business
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