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experienced IT Practitioner
keith burdess
,
Rowde, United Kingdom
Experience
Other titles
Skills
I'm offering
As a Cloud /Cyber security Solutions consultant I look to deliver real saving to the bottom line reducing TCO and increase operational efficiencies in Digital Transformation projects to my customers. Securing monetized services closer to the cloud edge. I engage with all levels within the business to understand pain points and communicate trends to influence that the right solution is highlighted to the business. Within the scope of the opportunity I take a hands-on approach to ensure the solution delivers to the customers’ expectations.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2020
temp
Various contract roles
unknown.
I am currently working as a contractor. I have taken a variety of roles across different business sectors dealing with design, delivery, tender process, and customer engagements.
I have delivered through the life cycle of the individual projects
Responsibilities
• Pre sales customer opportunity qualification
• Technical documentation creation
• Solution architecture design
• CRM
• Technical performance analysis
Technologies used
Cloud, PaaS, SaaS. IaaS, Software defined services (SDWAN, SDS), virtualization
I have delivered through the life cycle of the individual projects
Responsibilities
• Pre sales customer opportunity qualification
• Technical documentation creation
• Solution architecture design
• CRM
• Technical performance analysis
Technologies used
Cloud, PaaS, SaaS. IaaS, Software defined services (SDWAN, SDS), virtualization
Design, CRM, Cloud, Saas, Solution architecture, Sales, Architecture, Virtualization, Technical documentation, Software
2011 - 2018
job
Cloud / IT Solutions Manager
Huawei.
I worked for Huawei Technologies Carrier BG as a Cloud /IT Solutions Manager. Within the scope of my role as a product manager I was assigned to a number of products. My remit was to qualify the impact of the product / service into the market. Using data from the markets and external influencers I would understand where the friendly verticals would be and how our product will fare against the competition. From this base data I would formulate a strategy for sales and communications pre and post product launch, Internal and external sales strategy training. After launch I would review data back from the channels and assess the success of the product to market and tweak the strategy with the stakeholders to maintain product focus to achieve anticipated market inroads.
I have designed, sold and delivered Cloud and Digital transformation solution opportunities to my customer base. The solutions are based around OpenStack and the Huawei Fusion Cloud product line (software and hardware). Within the opportunity cycle I scope out and deliver the PoC working closely with the customer to ensure the right result are achieved. I have run successful PoC implementations across a number of business verticals using Huawei hardware and software product portfolio.
Technologies used - Huawei fusion stack, openstack, Storage, server, windows, Linux, IP and WAN networking, software defined solutions, Cyber security, container technology, python.
Responsibilities:
• Product management
• Pre sales - opportunity qualification, quotation, bid support
• PoC - Scope, implementation, deliver & management
• Solutions Architecture design
• Solution innovations
• CRM
• Partner enablement / support
• Business development
• Go to market strategies B2B, B2C
• New product launch
• Technical documentation for tender response
• Mentoring
• Trade show management
• Post sales - delivery support.
• Project management
• Provide training to customers
I have designed, sold and delivered Cloud and Digital transformation solution opportunities to my customer base. The solutions are based around OpenStack and the Huawei Fusion Cloud product line (software and hardware). Within the opportunity cycle I scope out and deliver the PoC working closely with the customer to ensure the right result are achieved. I have run successful PoC implementations across a number of business verticals using Huawei hardware and software product portfolio.
Technologies used - Huawei fusion stack, openstack, Storage, server, windows, Linux, IP and WAN networking, software defined solutions, Cyber security, container technology, python.
Responsibilities:
• Product management
• Pre sales - opportunity qualification, quotation, bid support
• PoC - Scope, implementation, deliver & management
• Solutions Architecture design
• Solution innovations
• CRM
• Partner enablement / support
• Business development
• Go to market strategies B2B, B2C
• New product launch
• Technical documentation for tender response
• Mentoring
• Trade show management
• Post sales - delivery support.
• Project management
• Provide training to customers
Development, Technology, Security, Architecture, It, Support, Implementation, Transformation, Hardware, Windows, Technical documentation, Software, Storage, Server, WAN, Go, OpenStack, Manager, Networking, Business development, Python, Project Management, Linux, CRM, Product Management, B2B, Digital transformation, Design, B2C, Training, Mentoring, Cloud, Product Manager, Management, Sales, Service
2010 - 2011
job
UK Field Service Manager
NCE Computer Group.
NCE Computer Group, UK Field service manager.
Within this role I developed a strategy to bring in new skills to my reports by putting forward a business case for additional resources. The new resources brought in a new product set and I initiated a train the trainer mind-set where skills were shared. Pre-launch of our new services I estimated as a part of the business case a suggested spares portfolio to meet the expected demand. These new skillsets were communicated to our customer base and we saw an increase in sales inquiries and revenue uplift for services.
Technologies used - VMware, Storage, Server, Solaris, Windows, Linux, scripting, Networking.
Responsibilities:
• Day to day management of the Field service engineers currently 10 resources
• Creation of field service processes
• Creation of technical documentation
• Business development
• Training & personal development of resources
• Training delivery to external customer
• Customer account meetings
• Resourcing
• Technical support to field service resource
• On call duty manager
• Problem management
• Project management
• Mentoring
• Interviewing
• Fire marshal
Within this role I developed a strategy to bring in new skills to my reports by putting forward a business case for additional resources. The new resources brought in a new product set and I initiated a train the trainer mind-set where skills were shared. Pre-launch of our new services I estimated as a part of the business case a suggested spares portfolio to meet the expected demand. These new skillsets were communicated to our customer base and we saw an increase in sales inquiries and revenue uplift for services.
Technologies used - VMware, Storage, Server, Solaris, Windows, Linux, scripting, Networking.
Responsibilities:
• Day to day management of the Field service engineers currently 10 resources
• Creation of field service processes
• Creation of technical documentation
• Business development
• Training & personal development of resources
• Training delivery to external customer
• Customer account meetings
• Resourcing
• Technical support to field service resource
• On call duty manager
• Problem management
• Project management
• Mentoring
• Interviewing
• Fire marshal
Service, Manager, Processes, Service Manager, Server, Storage, Technical documentation, Development, Support, Business Case, Windows, Business development, Sales, Management, Mentoring, Scripting, VMware, Training, Networking, Linux, Project Management
2008 - 2010
job
UNIX Integration Specialist
Siemens IT Solutions & Services.
Working for Siemens IT Solutions & services in the role as a UNIX integration specialist, working on long term projects (BBC Media, UK Passport Agency & NS&I).
Technologies used - Solaris, AIX, Linux, Windows, Server, Storage, VMware, Networking, Firewall.
Responsibilities:
• Solution design
• Solution rollout
• System building
• Technical documentation
• Project management
• Health & safety risk assessment
• Mentoring
• Team management
• interviewing
Technologies used - Solaris, AIX, Linux, Windows, Server, Storage, VMware, Networking, Firewall.
Responsibilities:
• Solution design
• Solution rollout
• System building
• Technical documentation
• Project management
• Health & safety risk assessment
• Mentoring
• Team management
• interviewing
Firewall, Aix, Server, Storage, Assessment, Technical documentation, Team management, Health, Safety, It, Design, Windows, Management, Integration, Mentoring, Unix, VMware, Networking, Linux, Project Management
My education
Feltham Community College
N/a, N/a
N/a, N/a
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