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jobs
Virtual assistant
Ellie Louise Crawshaw
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
As an ambitious and dedicated HR professional with plenty of experience providing comprehensive administrative and operational support to multi-levelled personnel, I am confident that I would be the perfect Virtual Assistant for all your team needs.
My expertise lies in coordinating and leading administrative and operational functions for senior-level staff and department directors. Backed by superior communication and multitasking capabilities, I excel at providing exceptional organisational and time-management skills and driving optimal office efficiency and success.
Highlights of my experience include…
-Overseeing scheduling, meeting coordination, calendar management, travel arrangements,, and records maintenance, ensuring adherence to organisational procedures and policies to ensure outstanding productivity and performance.
-Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments.
-Balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail.
-Possessing an extensive technical skill set—including proficiency in Microsoft Office Suite, as well as a propensity for quickly adapting to new technological programs and systems.
My expertise lies in coordinating and leading administrative and operational functions for senior-level staff and department directors. Backed by superior communication and multitasking capabilities, I excel at providing exceptional organisational and time-management skills and driving optimal office efficiency and success.
Highlights of my experience include…
-Overseeing scheduling, meeting coordination, calendar management, travel arrangements,, and records maintenance, ensuring adherence to organisational procedures and policies to ensure outstanding productivity and performance.
-Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments.
-Balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail.
-Possessing an extensive technical skill set—including proficiency in Microsoft Office Suite, as well as a propensity for quickly adapting to new technological programs and systems.
Markets
United Kingdom
Language
English
Fluently
Ready for
Full time contractor
Available
My experience
2019 - ?
temp
Resourcing administrator
O2.
● Delivery of accurate and timely plans and reports to aid operational performance management, client relationship and internal requirement
● Actively seek out solutions that add value and efficiency.
● Ensure that all report production processes are documented and are regularly updated
● Support the Resource Planning team with any ad hoc data production
● Create ad hoc reports from a variety of systems (to support discussions with the client on KPI's Support ongoing change programmes with analysis and planning as required
● Coordinate and collate all appropriate data for short, medium- and long-term service delivery issues, liaising with Operations to track corrective outcomes
● Actively seek out solutions that add value and efficiency.
● Ensure that all report production processes are documented and are regularly updated
● Support the Resource Planning team with any ad hoc data production
● Create ad hoc reports from a variety of systems (to support discussions with the client on KPI's Support ongoing change programmes with analysis and planning as required
● Coordinate and collate all appropriate data for short, medium- and long-term service delivery issues, liaising with Operations to track corrective outcomes
Operations, Performance Management, Management, Service, Support, KPI, Production, Administrator, Processes, Service Delivery
2019 - ?
temp
Executive Assistant/HR Administrator (part time)
Plantation Pubs ltd.
● Devising/maintaining office systems, including data management and filing
● Assisting with the employee on boarding process, collecting/checking documents on etc
● Updating and maintaining employee schedules and inputting time off, training, holidays is etc
● Screening phone calls, enquiries and requests, and handling them when appropriate
● Organising and maintaining diaries and making appointments
● Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
● Organising and attending meetings and ensuring the manager is well prepared for meetings
● Liaising with clients, suppliers and other staff.
● Updating and maintaining company social media
● Assisting with the employee on boarding process, collecting/checking documents on etc
● Updating and maintaining employee schedules and inputting time off, training, holidays is etc
● Screening phone calls, enquiries and requests, and handling them when appropriate
● Organising and maintaining diaries and making appointments
● Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
● Organising and attending meetings and ensuring the manager is well prepared for meetings
● Liaising with clients, suppliers and other staff.
● Updating and maintaining company social media
Social Media, Training, Data management, Management, Office, Administrator, Social, Manager
2018 - 2019
job
Administrator
Mercedes-Benz.
● Processing a high volume of new & existing queries
● Collecting and maintaining sensitive client data
● Processing online/telephone purchases
● Managing client/Customer emails
● Managing queries via social media platforms
● Updating and reviewing social media campaigns
● Taking ownership of complaints, tracking and reviewing these cases.
● Overcoming objections
● Collecting and maintaining sensitive client data
● Processing online/telephone purchases
● Managing client/Customer emails
● Managing queries via social media platforms
● Updating and reviewing social media campaigns
● Taking ownership of complaints, tracking and reviewing these cases.
● Overcoming objections
Social Media, Administrator, Online, Processing, Social
2013 - 2017
job
HR administrator/Executive Assistant
Plantation Pub ltd.
● Devising/maintaining office systems, including data management and filing
● Screening phone calls, enquiries and requests, and handling them when appropriate
● Organising and maintaining diaries and making appointments
● Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
● Organising and attending meetings and ensuring the manager is well prepared for meetings
● Liaising with clients, suppliers and other staff.
● Updating and maintaining company social media
● Screening phone calls, enquiries and requests, and handling them when appropriate
● Organising and maintaining diaries and making appointments
● Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
● Organising and attending meetings and ensuring the manager is well prepared for meetings
● Liaising with clients, suppliers and other staff.
● Updating and maintaining company social media
Social Media, Data management, Management, Office, Administrator, Social, Manager
2010 - 2012
job
Administrative Assistant
Disc ltd.
● Reception duties, including answering the telephone, logging customer calls,
● updating computer diary system and face to face customer service.
● Basic filing of customer details both paper based and computer based
● Updating customer files and assuring all details are correct and filed correctly
● updating computer diary system and face to face customer service.
● Basic filing of customer details both paper based and computer based
● Updating customer files and assuring all details are correct and filed correctly
Customer service, Service, Reception, Basic
My education
?
-
2014
Cockburn College of Arts
N/a, N/a
N/a, N/a
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