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Senior
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0
jobs
Travel addict creating social media content for all kinds of businesses
Danielle Fraser
,
Dover, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a highly motivated, reliable and hard working individual. I am very independent having spent a lot of time travelling the world. I have been commended on my strong inter-personal, organisation skills, multi-tasking skills and contagious smile. I am a very adventurous person who loves a challenge and likes to be kept busy. I am currently running my own luxury travel business from home and managing social media accounts for other NGOs and businesses. I am also currently completing an online diploma in digital marketing to improve my skills for my own and others businesses.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
freelance
Sales and Marketing for Malawi Volunteer Organisation (volunteer position)
unknown.
Dover
• Acting as a UK point of contact via email, phone and social media
• Managing all social media platforms
• Creating and managing an email list
• Website updates
• Generating leads and business
• Acting as a UK point of contact via email, phone and social media
• Managing all social media platforms
• Creating and managing an email list
• Website updates
• Generating leads and business
Social Media, Marketing, Sales, Website, Organization, Social
2018 - ?
freelance
Luxury Travel Consultant
Danielle Fraser Private Travel.
• I manage and run my own luxury travel business from home
• Exceptional customer service via phone, email and face to face
• Build bespoke client itineraries to all over the world
• Manage all my own marketing and social media
• Attend shows to promote my business
• Multitasking
• Self motivating and proactive
• Work under pressure
• Act as the main contact for all my clients
• Deal with difficult and demanding clients
• Website updates and maintenance
• Exceptional customer service via phone, email and face to face
• Build bespoke client itineraries to all over the world
• Manage all my own marketing and social media
• Attend shows to promote my business
• Multitasking
• Self motivating and proactive
• Work under pressure
• Act as the main contact for all my clients
• Deal with difficult and demanding clients
• Website updates and maintenance
Social Media, Marketing, Customer service, Service, Website, Social
2015 - 2018
job
Senior Southern Africa Specialist
Audley Travel.
• Trained in Galileo flight system
• Trained in Journey Desk system
• Exceptional customer service via phone, email and face to face
• Built bespoke client itineraries to Southern Africa
• Maintained customer service throughout the client experience with Audley Travel
• Worked towards and exceed monthly and quarterly personal and team sales targets
• I received in depth and constant sales training to maintain and improve my skills
• In depth knowledge of my specialist countries (Namibia, Botswana and Zimbabwe)
• Built and maintained rapport
• Regular visits to my specialist countries
• Multitasking
• Work under pressure
• Act as the main contact for all my clients
• Deal with difficult and demanding clients
• Take part in fairs such as 'Destinations' and representing Audley
• Trained in Journey Desk system
• Exceptional customer service via phone, email and face to face
• Built bespoke client itineraries to Southern Africa
• Maintained customer service throughout the client experience with Audley Travel
• Worked towards and exceed monthly and quarterly personal and team sales targets
• I received in depth and constant sales training to maintain and improve my skills
• In depth knowledge of my specialist countries (Namibia, Botswana and Zimbabwe)
• Built and maintained rapport
• Regular visits to my specialist countries
• Multitasking
• Work under pressure
• Act as the main contact for all my clients
• Deal with difficult and demanding clients
• Take part in fairs such as 'Destinations' and representing Audley
Training, Customer service, Sales, Service
2012 - 2015
volunteer
Customer Operations Co-ordinator- Real Gap and i-to-i Volunteering
Real Travel Ltd-Tui Group.
Tunbridge Wells (October 2012-September 2013), Brighton (September 2013-present)
• Exceptional customer service via phone and email
• Working efficiently and productively in a team
• Working under pressure
• Manage bookings for both brands
• Process DBS checks
• Process visa applications
• Liaise with partners all over the world via Skype, phone and email
• Credit control
• Website and information updates using Drupal
• Dealing with difficult customers and complaints
• Sell insurance, extra services and flights
• In depth product and county knowledge
• Take part in health and safety risk assessment checks overseas
• Act as an ambassador for both brands at gap talks, fairs and universities.
• Manage group bookings
• Deliver product training to the sales team
• Ancillary and flight sales
• Hit monthly team and personal targets
• Dealing with emergency situations abroad
• Assist with interviews and the recruitment process
For more past jobs and extra information please see my linkedin page
• Exceptional customer service via phone and email
• Working efficiently and productively in a team
• Working under pressure
• Manage bookings for both brands
• Process DBS checks
• Process visa applications
• Liaise with partners all over the world via Skype, phone and email
• Credit control
• Website and information updates using Drupal
• Dealing with difficult customers and complaints
• Sell insurance, extra services and flights
• In depth product and county knowledge
• Take part in health and safety risk assessment checks overseas
• Act as an ambassador for both brands at gap talks, fairs and universities.
• Manage group bookings
• Deliver product training to the sales team
• Ancillary and flight sales
• Hit monthly team and personal targets
• Dealing with emergency situations abroad
• Assist with interviews and the recruitment process
For more past jobs and extra information please see my linkedin page
Operations, Training, Drupal, Linkedin, Customer service, Sales, Service, Website, Recruitment, Safety, Insurance, Health, Assessment
My education
Astor College for the Arts
N/a, N/a
N/a, N/a
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