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sojourner bunting
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Experience
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I'm offering
I am an intrinsically motivated, passionate young professional with extensive knowledge in Customer Relations, Sales, and Communication management. My goal is to utilise my experience, creativity and extensive knowledge to contribute to the success of an organisation. As a natural self-starter, I follow through with minimal supervision, and provide excellent support and contribution to any team environment I am a part of.
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2014 - 2019
job
Customer Relations and Communication Manager
Family Cottages Ltd.
Family Cottage is a hospitality and property development company consisting of three hotels
spread out cross Tanzania.
Responsible for creating innovative integrative, worry free experiences for travellers
Assist in managing company branding and execution process
Manage internal and external communication, including attending various marketing events within the hospitality and tourism industry (Kili-fair, Arusha Trade-fair)
Organise guest tours/safaris ranging from day trips to week long safaris
Coordinate transportation, accommodation and itineraries for clients based on needs, budgets and expectations.
Responsible for handling all customer reservations, inquiries and complaints
spread out cross Tanzania.
Responsible for creating innovative integrative, worry free experiences for travellers
Assist in managing company branding and execution process
Manage internal and external communication, including attending various marketing events within the hospitality and tourism industry (Kili-fair, Arusha Trade-fair)
Organise guest tours/safaris ranging from day trips to week long safaris
Coordinate transportation, accommodation and itineraries for clients based on needs, budgets and expectations.
Responsible for handling all customer reservations, inquiries and complaints
Marketing, Branding, Development, Manager
2012 - 2014
job
Online Content Moderator and Customer Support Agent
Badoo.
Monitored online content ensuring all uploaded content was in compliance with the companies
legal policies.
Provided customer support to the networks users
Escalated issues when needed to management
Assisted in improving and maintaining high standards of security for the online community
legal policies.
Provided customer support to the networks users
Escalated issues when needed to management
Assisted in improving and maintaining high standards of security for the online community
Management, Content, Compliance, Security, Support, Community, Online, Agent
2012 - 2012
temp
Assistant Communication Manager and Event Coordinator
ZIFF.
(Temp)
Assisted in the development and editing of online and print media
Handled communications with all the leading media outlets within the country, keeping
key personnel promptly informed of all festival activities
Handled the creation and distribution of all press and vip invitations and passes to the event
Secured accommodation and coordinated transportation for all international guests
organised meeting and press interviews
Accomplishments:
Saved the organisation money ensuring they stayed within the budget by securing free and discounted prices on accommodation for all international guests
Assisted in the development and editing of online and print media
Handled communications with all the leading media outlets within the country, keeping
key personnel promptly informed of all festival activities
Handled the creation and distribution of all press and vip invitations and passes to the event
Secured accommodation and coordinated transportation for all international guests
organised meeting and press interviews
Accomplishments:
Saved the organisation money ensuring they stayed within the budget by securing free and discounted prices on accommodation for all international guests
Budget, Print, Event, Festival, Development, Coordinator, International, Organization, Online, Manager
2012 - 2012
internship
Communication Manager
Barclays Bank Tanzania.
Managed both internal and external communication, including the production and distribution of all Newsletters
Ensured that all employees were kept informed of all projects, changes, and initiatives the
company was undertaking
Responsible for coordinating meetings within the Bank and with key stakeholders whilst taking
minutes at these meetings.
Worked closely with the Community Relations Manager and Marketing Manager to plan, market and execute various campaigns and community outreach programs
Maintained communications with the different media houses within the country
Accomplisments
Successfully oversaw the writing, design, production and distribution of the Bank's yearly magazine which was not published within the five previous years.
Ensured that all employees were kept informed of all projects, changes, and initiatives the
company was undertaking
Responsible for coordinating meetings within the Bank and with key stakeholders whilst taking
minutes at these meetings.
Worked closely with the Community Relations Manager and Marketing Manager to plan, market and execute various campaigns and community outreach programs
Maintained communications with the different media houses within the country
Accomplisments
Successfully oversaw the writing, design, production and distribution of the Bank's yearly magazine which was not published within the five previous years.
Marketing, Design, Writing, Community, Production, Manager
2008 - 2009
job
Tutor
Compton Unified School District.
Aided in planning and implementing an after school program for the Compton Unified School
District
Planned and executed events to encourage student participation resulting in a high number of student registration (capacity)
Updated parents and staff on student progress and counselled students who were at risk of failing
Served as a mentor and maintained close family and community relations
Advancement Via Individual Determination (AVID) is an educational program that supports
student preparation for college
Advanced middle school students education in their Math, Science and English skills
Administered and graded assignments to evaluate student progress
Collaborated with teachers and the heads of the school to meet quarterly and yearly
educational goals
gave one to one attention to students whilst maintaining overall focus on the group
worked with a group average of 5 students per class
District
Planned and executed events to encourage student participation resulting in a high number of student registration (capacity)
Updated parents and staff on student progress and counselled students who were at risk of failing
Served as a mentor and maintained close family and community relations
Advancement Via Individual Determination (AVID) is an educational program that supports
student preparation for college
Advanced middle school students education in their Math, Science and English skills
Administered and graded assignments to evaluate student progress
Collaborated with teachers and the heads of the school to meet quarterly and yearly
educational goals
gave one to one attention to students whilst maintaining overall focus on the group
worked with a group average of 5 students per class
Mentor, Community, Science
2007 - 2009
job
Administrative Assistant and Swahili Tutor
California State University Long Beach.
Provided clerical support for the Black Studies Department. Handled receptionist duties
including greeting and assisting all visitors, students, and faculty members.
processed purchase orders and the management of office supplies
Assisted in organising and conducting departmental meetings and events
Assisted in managing travel arrangements for department heads and faculty members
Responsible for developing and delivering lesson plans for students enrolled in the Swahili
course
Organised the Swahili tutoring sessions and events that introduced the students to Swahili
culture and traditions
Delivered exam preparation workshops
including greeting and assisting all visitors, students, and faculty members.
processed purchase orders and the management of office supplies
Assisted in organising and conducting departmental meetings and events
Assisted in managing travel arrangements for department heads and faculty members
Responsible for developing and delivering lesson plans for students enrolled in the Swahili
course
Organised the Swahili tutoring sessions and events that introduced the students to Swahili
culture and traditions
Delivered exam preparation workshops
Receptionist, Management, Workshops, Support, Office
2006 - 2007
job
Sales Associate
COMPUSA.
Maintained consistent presence on the sales floor proactively seeking out customers to assist
consistently in the top ten employees for monthly sales targets
prepared for promotions and sales events by rearranging stock, adding signees and retagging
merchandise
provided excellent customer service leading to returning customers seeking me out to assist
them
consistently in the top ten employees for monthly sales targets
prepared for promotions and sales events by rearranging stock, adding signees and retagging
merchandise
provided excellent customer service leading to returning customers seeking me out to assist
them
Customer service, Sales, Service, ME
My education
2010
-
2011
London Metropolitan University
Masters, International Relations and Globalisation (Minor in Research)
Masters, International Relations and Globalisation (Minor in Research)
2005
-
2009
California State University
Bachelors, African Studies
Bachelors, African Studies
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