$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Business Analyst specialises in strategic business change
Nicholas Mellis
,
Swindon, United Kingdom
Experience
Other titles
Skills
I'm offering
As an experienced change, business architecture, analysis, process design and strategy consultant across a number of different industries, I have a passion to help deliver class-leading solutions that allow businesses to achieve objectives, whilst ensuring the best experience for the end user. I have significant experience in the use of waterfall and agile project management methodologies and am Six Sigma Certified. I understand that the best solutions are built with a cross departmental collaboration while keeping the customer firmly at the forefront of what is being delivered. I have extensive experience in managing and leading people from different background and cultures and using their differences to establish collaborative and lasting relationships for the benefit of the organisation and project objective. Project success is dependent on all stakeholders being engaged, inspired and supported with an experienced leader being at the heart of making this happen. My abilities and experience from this diverse background has given me an excellent skillset that would be of benefit to any organisation undergoing large-scale strategic change.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
freelance
Consultant / Senior Business Designer / Business Solution Architect
NATIONWIDE BUILDING SOCIETY.
* Directed, mentored and coached a Brexit Programme business design team of six within the Enterprise Risk Management Squad using Agile methodology.
* Led architecture and ToM business activities in lending, savings, mortgages, current account and treasury.
* Ensured the integrity of the business and process design solution for Brexit impacted customers. Documented, reviewed processes and updated procedures to gain approval from Product Owners.
* Managed all business design activities and 3rd party vendors within a cloud enablement initiative to plan the launch of Windows 10/O365 and introduce a Shared Network Environment with 3rd party cloud service providers.
* Defined and implemented business design activities and analysis approach to align with the requirements of all major stakeholders for O365 and W10 programmes.
* In-sourced all cloud application support, incident management and Service Design activities from a delivery partner. Reengineered support processes for the new W10 devices and O365 applications for Service Now.
* Generated business functional and non-functional requirements and process maps from inception to approval, testing and traceability for O365 and W10 deployment and Office 2010 decommissioning.
* Recognised as the face of the business and representative at Cloud governance forums.
* Identified, resolved and reported business design risks, issues and dependences.
* Led architecture and ToM business activities in lending, savings, mortgages, current account and treasury.
* Ensured the integrity of the business and process design solution for Brexit impacted customers. Documented, reviewed processes and updated procedures to gain approval from Product Owners.
* Managed all business design activities and 3rd party vendors within a cloud enablement initiative to plan the launch of Windows 10/O365 and introduce a Shared Network Environment with 3rd party cloud service providers.
* Defined and implemented business design activities and analysis approach to align with the requirements of all major stakeholders for O365 and W10 programmes.
* In-sourced all cloud application support, incident management and Service Design activities from a delivery partner. Reengineered support processes for the new W10 devices and O365 applications for Service Now.
* Generated business functional and non-functional requirements and process maps from inception to approval, testing and traceability for O365 and W10 deployment and Office 2010 decommissioning.
* Recognised as the face of the business and representative at Cloud governance forums.
* Identified, resolved and reported business design risks, issues and dependences.
Architecture, LED, Processes, Treasury, Enterprise, Process design, Office, Testing, Incident Management, Support, Design, Network, Windows, Service, Management, Risk Management, Service Design, Cloud, Deployment, Agile
2018 - ?
freelance
Consultant - Senior Business Designer / Business Solution Architect
Nationwide Building Society.
Role Responsibilities
• Responsible for leading Nationwide business design team of five on the Brexit Programme within Enterprise Risk Management Squad, including all business design, architecture and ToM activities across lending, savings, mortgages, current account and treasury business areas.
• Leading and ensuring that the business and process design solution for Brexit impacted customers was documented, all processes reviewed and updated and that this was signed off and approved by Product Owners and key stakeholders.
• Responsible for leading all business design activities within a cloud enablement initiative in preparation for Windows 10/O365 rollout and introduction of a Shared Network Environment between Nationwide and its third-party cloud service providers.
• Leading the definition of the business design and analysis approach and having this approach agreed and approved by all major stakeholders for O365 and W10 programmes.
• Leading the business design activities to in-source all cloud application support and incident management processes from a delivery partner including Service Design activities. This included process reengineering of all support activities for the new W10 devices and O365 applications.
• Managed and produced all business requirements and process maps from inception through to approval, testing and traceability for the O365 programme.
• Accountable for representing the business at Cloud governance forums.
• Identification, management and reporting of all business design risks, issues and dependences.
• Management of 3rd parties who are part of the O365 and W10 programme rollout.
• Support and coaching of business designers who are part of my delivery team.
• Responsible for leading Nationwide business design team of five on the Brexit Programme within Enterprise Risk Management Squad, including all business design, architecture and ToM activities across lending, savings, mortgages, current account and treasury business areas.
• Leading and ensuring that the business and process design solution for Brexit impacted customers was documented, all processes reviewed and updated and that this was signed off and approved by Product Owners and key stakeholders.
• Responsible for leading all business design activities within a cloud enablement initiative in preparation for Windows 10/O365 rollout and introduction of a Shared Network Environment between Nationwide and its third-party cloud service providers.
• Leading the definition of the business design and analysis approach and having this approach agreed and approved by all major stakeholders for O365 and W10 programmes.
• Leading the business design activities to in-source all cloud application support and incident management processes from a delivery partner including Service Design activities. This included process reengineering of all support activities for the new W10 devices and O365 applications.
• Managed and produced all business requirements and process maps from inception through to approval, testing and traceability for the O365 programme.
• Accountable for representing the business at Cloud governance forums.
• Identification, management and reporting of all business design risks, issues and dependences.
• Management of 3rd parties who are part of the O365 and W10 programme rollout.
• Support and coaching of business designers who are part of my delivery team.
Network, Processes, Treasury, Enterprise, Process design, Testing, Incident Management, Support, Architecture, Design, Windows, Service, Management, Risk Management, Service Design, Cloud, Coaching
2017 - 2018
freelance
Consultant / Business Change Programme Manager
LLOYDS BANKING GROUP.
* Directed the business change team across a programme workstream within the Open Banking (OB) and PSD2 programme, focused on payments and specialist brands workstreams. Delegated Product Owner for journey.
* Led 20+ agile multidisciplinary team members across multiple sites to evaluate user needs, develop iterations, improve service delivery, and protect user data. Recruited and task managed. Agile SAFe methodology utilised.
* Employed standardised components to ensure reliable service and meet OB objectives for Third Party Provider (TPP) access.
* Managed end-to-end process design including documenting processes and reengineering, procedural development and uplift, communications, training, UAT and simulated office testing.
* Coordinated live proving, implementation planning, go-live, post go-live support and warranty.
* Implemented ToM (people/process/technology) changes essential for the introduction of PISP payments capability within Lloyds.
* Owned responsibility for the compliance of all Lloyds business teams with PSD2 requirements. Reviewed proprietary processes and recommended changes to ensure compliance.
* Ensured compliance of OB/PSD2 payments and specialist brand solutions with GDPR and PCIDSS regulatory requirements. Documented activity based on Lloyds Data Privacy and Records Management governance process.
* Advised on stakeholder management and made recommendations to the brand MD, divisional director, Chief Product Owner and C-suite executives.
* Handled workstream across internal Lloyds Governance stages prior to implementation and managed every phase using Agile, Waterfall and hybrid methodologies.
* Represented Lloyds at industry forums, established a nationally recognised PISP dispute process, and liaised with major UK financial institutions to find common ground.
* Partnered with third-party delivery suppliers to accomplish the project timeline. Coordinated all key business and third-party stakeholders.
* Tested customer events, evaluated feedback, and implemented changes to customize the customer journey within the Lloyds banking application.
* Recognised as subject matter expert and point of escalation for any team member to make a key decision that would impact the timeline, cost and quality of the programme.
* Led 20+ agile multidisciplinary team members across multiple sites to evaluate user needs, develop iterations, improve service delivery, and protect user data. Recruited and task managed. Agile SAFe methodology utilised.
* Employed standardised components to ensure reliable service and meet OB objectives for Third Party Provider (TPP) access.
* Managed end-to-end process design including documenting processes and reengineering, procedural development and uplift, communications, training, UAT and simulated office testing.
* Coordinated live proving, implementation planning, go-live, post go-live support and warranty.
* Implemented ToM (people/process/technology) changes essential for the introduction of PISP payments capability within Lloyds.
* Owned responsibility for the compliance of all Lloyds business teams with PSD2 requirements. Reviewed proprietary processes and recommended changes to ensure compliance.
* Ensured compliance of OB/PSD2 payments and specialist brand solutions with GDPR and PCIDSS regulatory requirements. Documented activity based on Lloyds Data Privacy and Records Management governance process.
* Advised on stakeholder management and made recommendations to the brand MD, divisional director, Chief Product Owner and C-suite executives.
* Handled workstream across internal Lloyds Governance stages prior to implementation and managed every phase using Agile, Waterfall and hybrid methodologies.
* Represented Lloyds at industry forums, established a nationally recognised PISP dispute process, and liaised with major UK financial institutions to find common ground.
* Partnered with third-party delivery suppliers to accomplish the project timeline. Coordinated all key business and third-party stakeholders.
* Tested customer events, evaluated feedback, and implemented changes to customize the customer journey within the Lloyds banking application.
* Recognised as subject matter expert and point of escalation for any team member to make a key decision that would impact the timeline, cost and quality of the programme.
Support, Service Delivery, LED, Manager, Hybrid, Processes, Go, Process design, Office, Regulatory, Testing, Development, Implementation, Design, Safe, Banking, Compliance, Technology, Service, Management, GDpr, Product owner, Stakeholder Management, C, Agile, Training
2017 - 2018
freelance
Consultant - Business Change Programme Manager
Lloyds Banking Group.
Role Responsibilities
• Responsible for leading the business change team within the Open Banking (OB) and PSD2 programme, specifically the payments and specialist brands workstreams. This included end-to-end process design, procedural development and uplift, communications, training, UAT and simulated office testing, live proving, implementation planning, go-live, post go-live support and warranty.
• Managed and implemented all ToM (people/process/technology) changes required to support the introduction of PISP payments capability within Lloyds.
• Responsible and accountable for ensuring that all Lloyds business teams where complaint with PSD2 requirements. This included designing and executing an end-to-end compliance audit of all PSD2 impacted processes, identifying areas of non-compliance and agreeing an action plan with stakeholders to achieve organisational compliance with PSD2.
• Leading an agile multidisciplinary team of 20-25 across multiple sites that understand user needs, iterates and improves service delivery, protects users data, uses common components and operates a reliable service that meets the OB objectives for Third Party Provider (TPP) access.
• Responsible for ensuring that all OB/PSD2 payments and specialist brand solutions are compliant with GDPR and PCIDSS regulatory requirements and that they are documented following the Lloyds Data Privacy and Records Management governance process.
• Stakeholder management up to brand MD, divisional director, Chief Product Owner and C-level executives.
• Led the work streams through all internal Lloyds Governance stages prior to implementation.
• Represented Lloyds at industry forums with regard to the set up of nationally recognised PISP disputes process with all major UK FIs participating in and accepting the agreed process.
• Managed relationships with third party delivery partners to ensure the project timeline was achieved and maintained.
• Led the work streams through multiple customer testing events, with feedback used to enhance and refine the customer journey within the Lloyds customer banking application.
• Management of all key business and third party stakeholders.
• End-to-end delivery using Agile, Waterfall and hybrid methodologies.
• Daily task management of a team of business analysts and architects located in different geographical locations.
• Acting as an escalation point for any member of my team where a key decision had to be made that would impact the overall time, cost and quality of the programme.
• Representing the workstream at the OB/PSD2 Design Authority and sprint planning.
• Weekly programme reporting included actual cost v budget.
• Member SLT for programme and representing business interests at leadership meetings.
• Responsible for leading the business change team within the Open Banking (OB) and PSD2 programme, specifically the payments and specialist brands workstreams. This included end-to-end process design, procedural development and uplift, communications, training, UAT and simulated office testing, live proving, implementation planning, go-live, post go-live support and warranty.
• Managed and implemented all ToM (people/process/technology) changes required to support the introduction of PISP payments capability within Lloyds.
• Responsible and accountable for ensuring that all Lloyds business teams where complaint with PSD2 requirements. This included designing and executing an end-to-end compliance audit of all PSD2 impacted processes, identifying areas of non-compliance and agreeing an action plan with stakeholders to achieve organisational compliance with PSD2.
• Leading an agile multidisciplinary team of 20-25 across multiple sites that understand user needs, iterates and improves service delivery, protects users data, uses common components and operates a reliable service that meets the OB objectives for Third Party Provider (TPP) access.
• Responsible for ensuring that all OB/PSD2 payments and specialist brand solutions are compliant with GDPR and PCIDSS regulatory requirements and that they are documented following the Lloyds Data Privacy and Records Management governance process.
• Stakeholder management up to brand MD, divisional director, Chief Product Owner and C-level executives.
• Led the work streams through all internal Lloyds Governance stages prior to implementation.
• Represented Lloyds at industry forums with regard to the set up of nationally recognised PISP disputes process with all major UK FIs participating in and accepting the agreed process.
• Managed relationships with third party delivery partners to ensure the project timeline was achieved and maintained.
• Led the work streams through multiple customer testing events, with feedback used to enhance and refine the customer journey within the Lloyds customer banking application.
• Management of all key business and third party stakeholders.
• End-to-end delivery using Agile, Waterfall and hybrid methodologies.
• Daily task management of a team of business analysts and architects located in different geographical locations.
• Acting as an escalation point for any member of my team where a key decision had to be made that would impact the overall time, cost and quality of the programme.
• Representing the workstream at the OB/PSD2 Design Authority and sprint planning.
• Weekly programme reporting included actual cost v budget.
• Member SLT for programme and representing business interests at leadership meetings.
Support, Service Delivery, LED, UP, Manager, Task management, Hybrid, Processes, Go, Audit, Process design, Office, Regulatory, Testing, Development, Implementation, Design, Banking, Compliance, Technology, Service, Management, Leadership, GDpr, Product owner, Stakeholder Management, C, Audit, Agile, Training, Budget
2011 - 2013
freelance
Consultant - Senior Business Change Analyst / Change Lead
National Australia Group.
Role Responsibilities
• Leading strategically critical Regulatory and Transformation projects in Payments Operations, Liquidity Management, Wholesale banking, Treasury, Sanctions, AML, and cash management.
• Acting as Subject Matter Expert for the Change Management Delivery Unit in Liquidity and High Value Payments Systems/Schemes (CHAPS/T2/EBA/SEPA/FPS/VISA/BACS/Murex) and Correspondent Banking.
• Design of new centralised ToM for Global Liquidity and Cash Management team across all NAB brands and locations. This includes the high level operational design of processes and systems that the future state ToM would operate in.
• Leading business analysis and impact assessment on changes to GPP-SP, GLM, MINT, Kapiti, Calypso, GMM Treasury, Murex Wholesale, and Liquidity Management applications.
• Defining change strategy for project and leading this from inception, through scoping, design, testing and implementation.
• Leading the strategy analysis to rationalise the nostro and vostro Correspondent Bank account estate.
• Re-design and transformation of business processes based on regulatory and customer requirements to meet current and future predicted needs.
• Leading the drafting of 'as is' and 'to be' business processes using process mapping software for validation and business sign-off.
• Leading the facilitation of requirements gathering workshops in order to define requirements and re-engineer business processes taking into account the customer, people, systems, regulations and MI.
• Leading the documentation of business and functional requirements for specific projects.
• Definition of support model for new systems.
• Definition of implementation strategy for new systems.
• Preparing the organisation for change through business readiness activities, stakeholder management and consultation.
• Working with regulatory bodies for implementation activities including FCA, BoE and PRU.
• Vendor management of technology partner.
• Leading strategically critical Regulatory and Transformation projects in Payments Operations, Liquidity Management, Wholesale banking, Treasury, Sanctions, AML, and cash management.
• Acting as Subject Matter Expert for the Change Management Delivery Unit in Liquidity and High Value Payments Systems/Schemes (CHAPS/T2/EBA/SEPA/FPS/VISA/BACS/Murex) and Correspondent Banking.
• Design of new centralised ToM for Global Liquidity and Cash Management team across all NAB brands and locations. This includes the high level operational design of processes and systems that the future state ToM would operate in.
• Leading business analysis and impact assessment on changes to GPP-SP, GLM, MINT, Kapiti, Calypso, GMM Treasury, Murex Wholesale, and Liquidity Management applications.
• Defining change strategy for project and leading this from inception, through scoping, design, testing and implementation.
• Leading the strategy analysis to rationalise the nostro and vostro Correspondent Bank account estate.
• Re-design and transformation of business processes based on regulatory and customer requirements to meet current and future predicted needs.
• Leading the drafting of 'as is' and 'to be' business processes using process mapping software for validation and business sign-off.
• Leading the facilitation of requirements gathering workshops in order to define requirements and re-engineer business processes taking into account the customer, people, systems, regulations and MI.
• Leading the documentation of business and functional requirements for specific projects.
• Definition of support model for new systems.
• Definition of implementation strategy for new systems.
• Preparing the organisation for change through business readiness activities, stakeholder management and consultation.
• Working with regulatory bodies for implementation activities including FCA, BoE and PRU.
• Vendor management of technology partner.
Transformation, Processes, Treasury, Wholesale, Organization, Assessment, Software, Regulatory, Testing, Analyst, Cash management, Process Mapping, Design, Implementation, Support, Vendor Management, Workshops, Banking, Technology, Management, Stakeholder Management, Operations, Business Analysis, Change management
2009 - 2010
freelance
Consultant - Strategic Programme Lead
King Abdullah University of Science and Technology (KAUST).
Role Responsibilities
• Responsible for defining University strategy for procurement of goods and services and through this, setting vision, mission and values for the Procurement department.
• Responsible for definition of organisational ToM based on organisational and customer defined requirements.
• Leading an international project team to have KAUST internationally accredited to CIPS and ISO standards.
• Programme Manage SAP Procurement Platform Projects with vendors SAP, Wipro and AT Kearney. This included SAP Financials, treasury, sourcing, electronic catalogue, materials management, P2P and supplier relationship management (SRM) implementation over three releases.
• Define the operational model for the organisation, its processes, IT system configuration and validate design with University stakeholders ensuring that it meets their specific requirements.
• Assess impact, communicate with stakeholders and prepare all transition plans while continually assessing readiness for change v capacity to deliver planned changes against agreed plan.
• Identify risks and manage programme and project interdependences with other University programmes.
• Manage all customer and stakeholder engagement activity for the evolving organisation and programme of change up to academic and administration board level including CFO, CPO and Executive VP.
• Act as ambassador for KAUST Procurement Services in order to establish lasting and productive relationships with other international research universities through leading international benchmarking projects.
• Leading projects with Institute of Supply Chain Management (ISM) and Chartered Institute of Purchasing and Supply (CIPS) to define career progression for department procurement professionals that would lead to personal accreditation with ISM and CIPS.
• Promote strategic procurement practice across the university.
• Leading internal business improvement project for specification and tailoring of SAP procurement, materials management and P2P systems to improve efficiency and reduce cycle times.
• Leading and ensuring organisational compliance with all procurement policies and procedures.
• Responsible for achieving International Accreditation for KAUST and providing direction to senior university management and faculty on strategic procurement practice.
• Responsible for defining University strategy for procurement of goods and services and through this, setting vision, mission and values for the Procurement department.
• Responsible for definition of organisational ToM based on organisational and customer defined requirements.
• Leading an international project team to have KAUST internationally accredited to CIPS and ISO standards.
• Programme Manage SAP Procurement Platform Projects with vendors SAP, Wipro and AT Kearney. This included SAP Financials, treasury, sourcing, electronic catalogue, materials management, P2P and supplier relationship management (SRM) implementation over three releases.
• Define the operational model for the organisation, its processes, IT system configuration and validate design with University stakeholders ensuring that it meets their specific requirements.
• Assess impact, communicate with stakeholders and prepare all transition plans while continually assessing readiness for change v capacity to deliver planned changes against agreed plan.
• Identify risks and manage programme and project interdependences with other University programmes.
• Manage all customer and stakeholder engagement activity for the evolving organisation and programme of change up to academic and administration board level including CFO, CPO and Executive VP.
• Act as ambassador for KAUST Procurement Services in order to establish lasting and productive relationships with other international research universities through leading international benchmarking projects.
• Leading projects with Institute of Supply Chain Management (ISM) and Chartered Institute of Purchasing and Supply (CIPS) to define career progression for department procurement professionals that would lead to personal accreditation with ISM and CIPS.
• Promote strategic procurement practice across the university.
• Leading internal business improvement project for specification and tailoring of SAP procurement, materials management and P2P systems to improve efficiency and reduce cycle times.
• Leading and ensuring organisational compliance with all procurement policies and procedures.
• Responsible for achieving International Accreditation for KAUST and providing direction to senior university management and faculty on strategic procurement practice.
Compliance, UP, Processes, Treasury, Direction, International, Organization, CFO, Implementation, It, Design, Sourcing, Management, Supply chain management, Procurement, SAP, Research, Administration
2008 - 2009
job
Senior Change Analyst
Student Loans Company.
Role Responsibilities
• Leading, managing and executing strategic change programmes in student finance for UK Government and Devolved Administrations of Scotland, Wales and Northern Ireland.
• Chaired, led and project managed a Customer First project team of stakeholders from across UK to transform, redesign and implement a best-in-class complaints and appeals resolution process, including Independent Assessor and escalation process to Financial Ombudsman Service.
• Designed and managed customer and stakeholder insight, communication and engagement activity on behalf of Department for Business, Innovation and Skills for Customer First Student Finance programme
• Leading internal/external stakeholders and cross-functional teams through the change process to deliver high quality business solutions in line with business objectives and defined customer requirements.
• Carry out Voice of the Customer engagement activity to ensure that any programme and project has identified specific customer needs and requirements.
• Produce options papers that assess impact of options on the organisation and its business activities, stakeholders and associated risks for each option.
• Management of risks and identification of interdependencies with other programmes and projects.
• Work with Heads of Service and Directors on the development of current and future business architecture through the role of programme Business Architect.
• Planning, management and co-ordination of all implementation activity. This includes an assessment of readiness for change and impact analysis to determine the most effective time for implementation.
• Leading, managing and executing strategic change programmes in student finance for UK Government and Devolved Administrations of Scotland, Wales and Northern Ireland.
• Chaired, led and project managed a Customer First project team of stakeholders from across UK to transform, redesign and implement a best-in-class complaints and appeals resolution process, including Independent Assessor and escalation process to Financial Ombudsman Service.
• Designed and managed customer and stakeholder insight, communication and engagement activity on behalf of Department for Business, Innovation and Skills for Customer First Student Finance programme
• Leading internal/external stakeholders and cross-functional teams through the change process to deliver high quality business solutions in line with business objectives and defined customer requirements.
• Carry out Voice of the Customer engagement activity to ensure that any programme and project has identified specific customer needs and requirements.
• Produce options papers that assess impact of options on the organisation and its business activities, stakeholders and associated risks for each option.
• Management of risks and identification of interdependencies with other programmes and projects.
• Work with Heads of Service and Directors on the development of current and future business architecture through the role of programme Business Architect.
• Planning, management and co-ordination of all implementation activity. This includes an assessment of readiness for change and impact analysis to determine the most effective time for implementation.
Innovation, Management, Finance, Service, Architecture, Implementation, Analyst, Development, Assessment, Organization, Redesign, Planning, LED
2007 - 2008
job
Procurement Analyst and Project Manager
Scotland Excel.
Role Responsibilities
• Conducted as-is/to-be business process reviews instrumental in the business process re-engineering
(BPR) activities for the new organisation.
• Project Managed Local Government P2P Local Government Oracle e-Procurement Scotland work-stream of Scottish Government Public Sector E-Procurement Transformation programme.
• Managed and implemented change management initiatives across the project and organisation including assessing readiness for change and the best time to implement.
• Design, development and implementation of new organisational structure.
• Development of detailed organisational transition and implementation plans in support of the launch of the new organisation.
• Conducted as-is/to-be business process reviews instrumental in the business process re-engineering
(BPR) activities for the new organisation.
• Project Managed Local Government P2P Local Government Oracle e-Procurement Scotland work-stream of Scottish Government Public Sector E-Procurement Transformation programme.
• Managed and implemented change management initiatives across the project and organisation including assessing readiness for change and the best time to implement.
• Design, development and implementation of new organisational structure.
• Development of detailed organisational transition and implementation plans in support of the launch of the new organisation.
Design, Change management, Project Manager, Oracle, Procurement, Management, Engineering, Support, Implementation, Transformation, Analyst, Development, Public sector, Organization, Manager
2006 - 2007
job
Project and Change Manager
Irwin Mitchell Solicitors.
Role Responsibilities
• Led and managed programmes of change for external clients and internal development.
• Work with clients within the financial services and insurance industries to develop and specify legal case management systems for litigation activity based on customer requirements.
• Defined scope and led external client projects for improvement of in-house legal case and matter management systems.
• Budgetary management of client project budgets - £150K to £500K in value.
• Preparation and maintenance of improvement programme for senior management, identifying resource constraints and proposing priorities for resolution of conflicting demands.
• Led and managed programmes of change for external clients and internal development.
• Work with clients within the financial services and insurance industries to develop and specify legal case management systems for litigation activity based on customer requirements.
• Defined scope and led external client projects for improvement of in-house legal case and matter management systems.
• Budgetary management of client project budgets - £150K to £500K in value.
• Preparation and maintenance of improvement programme for senior management, identifying resource constraints and proposing priorities for resolution of conflicting demands.
Management, Development, Insurance, Manager, LED
2003 - 2006
job
Process and Performance Analyst / Lean Six Sigma Consultant / Project Team Member
Scottish Power.
Role Responsibilities
• Promoted to manage project to embed Six Sigma principles into operational areas.
• End-to-end process performance management and reporting across billing, asset management and metering.
• Delivering key project milestones at pre-determined target date.
• Running Kaizan short-term process improvement initiatives.
• Facilitation of project workshops and stakeholder forums.
• Change and Project Management.
• Promoted to manage project to embed Six Sigma principles into operational areas.
• End-to-end process performance management and reporting across billing, asset management and metering.
• Delivering key project milestones at pre-determined target date.
• Running Kaizan short-term process improvement initiatives.
• Facilitation of project workshops and stakeholder forums.
• Change and Project Management.
Project Management, Lean, Performance Management, Management, Asset Management, Six Sigma, Workshops, Analyst, Sigma
My education
2016
-
2019
University of the West of England
Bar Professional Training Course, Law
Bar Professional Training Course, Law
2013
-
2016
BPP Law School
Graduate Diploma in Law, Law
Graduate Diploma in Law, Law
2010
-
2012
Rouen Business School
Masters, Masters of International Business Administration
Masters, Masters of International Business Administration
2000
-
2002
Glasgow Caledonian University
Bachelors, Business & Information Management
Bachelors, Business & Information Management
Nicholas' reviews
Nicholas has not received any reviews on Worksome.
Contact Nicholas Mellis
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Nicholas directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark