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Experienced, highly capable Project Manager
Nic StJohn
,
Hersham, United Kingdom
Experience
Other titles
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I'm offering
As a conscientious hardworking Project Manager I am experienced in running many and varied Hardware, Application, Telecoms and Business projects in high pressure environments. With 15+ years' experience I am well versed in many Project Management methodologies and am able to apply them appropriately. Along with a positive "can do" attitude and approach I am able to provide support and guidance to the project team members, senior management and the business as a whole. Having worked on IT projects that bring Business Change, I fully understand the criticality of ensuring that the correct communications, policies and procedures are in place and used effectively in fast-passed live environments. Application Projects I have delivered include, Data Migration, GDPR - PCI compliance, Windows 7 to 10, O365, Onedrive, Skype for business upgrades and rollouts. CyberArk, Notes to Exchange migrations, Solarwinds, Nexthink, SCCM, SAP, SQL, Oracle Database upgrades and installations. Infrastructure Projects I have completed include air-gapped networks at Thales for the MoD, the rollout of 2500+ devices across 5 regions relocation of Interserve, Data Centres migrations for Centrica, T-Systems and Capquest including full Disaster Recovery and Business Continuity Suite; moved of the Corporate HQ and IT for Belron (Autoglass) and Capquest, moved overseas offices for Carnival and carried out OS Upgrades and (from server 2003 to 2008 and 2012 to 2016), implemented DR and created/consolidated Satellite Offices for T-Systems, Interserve and Chubb Insurance. New Active Directory, new Citrix environment, O364 and Windows 10 rollout for 3500 Ageas Insurance staff. These included Disaster Recovery and Business Continuity projects for the above, and Laptop, Desktop, Tablet and Mobile rollouts, with all the background support and services that required.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Full time contractor
Available
My experience
2019 - 2019
job
EUC Project Manager
Ageas Insurance.
O365 / Win 10 / Intune / MDM / Zoom / Citrix / StratoDesk / Active Directory / Enterprise Vault migration / Mailbox Migration / User Data Migration /Laptop-Desktop-BYOD rollout / Nimble Storage / HP Server installation / MPLS/WAN Site to site Connectivity / ServiceNow upgrade / Snow / Server 2016 Upgrades / BC / DR / Decommissioning.
I joined Ageas to manage the upgrade of their Active Directory, move from Windows 7 to 10, create a Citrix environment and roll out O365 to 3500 staff.
My main role was the as the bridge between of TCS (Tata Consulting Services), who had recently taken over Ageas' Infrastructure, Ageas Senior stakeholders and 3rd parties staff and resources. As owner of the central Project Plan I coordinated the Project Managers and Technical staff, both on and off-shore, to scope, cost, plan and deliver the correct environments for the Ageas staff.
Categorising staff using tools such as Nexthink, SCCM and Snow and creating a Proof of Concept environment for each. Working with internal Application specialists to confirm business requirements and user profiles. Making sure the current Applications were correctly licenced and capable of working in a Citrix environment.
Presenting risks and issues, and their mitigation, to senior managers to board level. Discussing and documenting with technical staff risks as they arose. Producing tailored Reporting on scope, budget and progress to various management stakeholders, as well as weekly updates and forecasts.
Following the completion of the Active Directory creation and testing, DR and BC Plan implementation, Citrix environment build, and successful testing, Windows 10 and O365 build and Sign off, and the Exchange migration to Azure, I handed the remaining rollout plans and tasks to newly appointed Ageas (full time) Programme Manager and Project Manager.
I joined Ageas to manage the upgrade of their Active Directory, move from Windows 7 to 10, create a Citrix environment and roll out O365 to 3500 staff.
My main role was the as the bridge between of TCS (Tata Consulting Services), who had recently taken over Ageas' Infrastructure, Ageas Senior stakeholders and 3rd parties staff and resources. As owner of the central Project Plan I coordinated the Project Managers and Technical staff, both on and off-shore, to scope, cost, plan and deliver the correct environments for the Ageas staff.
Categorising staff using tools such as Nexthink, SCCM and Snow and creating a Proof of Concept environment for each. Working with internal Application specialists to confirm business requirements and user profiles. Making sure the current Applications were correctly licenced and capable of working in a Citrix environment.
Presenting risks and issues, and their mitigation, to senior managers to board level. Discussing and documenting with technical staff risks as they arose. Producing tailored Reporting on scope, budget and progress to various management stakeholders, as well as weekly updates and forecasts.
Following the completion of the Active Directory creation and testing, DR and BC Plan implementation, Citrix environment build, and successful testing, Windows 10 and O365 build and Sign off, and the Exchange migration to Azure, I handed the remaining rollout plans and tasks to newly appointed Ageas (full time) Programme Manager and Project Manager.
Infrastructure, Manager, Enterprise, WAN, Off-shore, Server, Storage, Testing, ServiceNow, Presenting, Project Manager, Implementation, Citrix, Windows, Management, Consulting, Exchange, Active Directory, Budget, Azure
2019 - 2019
job
IS Project Manager
Thales.
This was my second contract for Thales where I returned to complete 2 outstanding work streams for the air-gapped network installation and implementation of CyberArk/SECAD and Disaster Recovery.
Working with internal and external resources, building the infrastructure, installing and configuring the applications and delivering the services. Liaising with the MoD accreditors on Data security for equipment transport and SC 3rd parties, delivering documented services that meet the security and project scope.
This was a fixed term contract to deliver specific services the Thales.
Working with internal and external resources, building the infrastructure, installing and configuring the applications and delivering the services. Liaising with the MoD accreditors on Data security for equipment transport and SC 3rd parties, delivering documented services that meet the security and project scope.
This was a fixed term contract to deliver specific services the Thales.
Project Manager, Network, Security, Implementation, Infrastructure, Manager
2017 - 2017
job
Programme and Projects Manager
Meganexus Ltd.
Managing the portfolio of projects and teams across the business on a day to day basis. Making sure all Project Managers RAID logs were up to date and reflected the true status of the projects though regular meetings. Reporting to board level and Customers the projects/programmes milestones and Financial status. Those projects included the following.
Projects for Ministry of Justice in England and Wales on behalf of Interserve Justice.
Implementation of CMS for Interserve Justice across 5 UK regions.
Scope to delivery of Offender Attendance System for HMP Berwyn
Support and on-going development of Virtual Campus education system across all the HMP establishments (and some private prisons).
Migration of Office 365 on Microsoft Azure and OneDrive for 100+ users in the UK and India.
Setup of BYOD policy and practice Setup and management of PMO
Migration of core client applications from data canters to MS Azure environment (UK and India).
Microsoft Licensing negotiation and PCI DSS compliance
Management of GDPR compliance. Data Migration
Negotiation of Authority to Operate with the Ministry of Justice
Delivery of bespoke Prisoner work attendance tool for HMP Berwyn
Managing customer in Australia and New Zealand
Staff reorganization recruitment redundancy dismissal
Projects for Ministry of Justice in England and Wales on behalf of Interserve Justice.
Implementation of CMS for Interserve Justice across 5 UK regions.
Scope to delivery of Offender Attendance System for HMP Berwyn
Support and on-going development of Virtual Campus education system across all the HMP establishments (and some private prisons).
Migration of Office 365 on Microsoft Azure and OneDrive for 100+ users in the UK and India.
Setup of BYOD policy and practice Setup and management of PMO
Migration of core client applications from data canters to MS Azure environment (UK and India).
Microsoft Licensing negotiation and PCI DSS compliance
Management of GDPR compliance. Data Migration
Negotiation of Authority to Operate with the Ministry of Justice
Delivery of bespoke Prisoner work attendance tool for HMP Berwyn
Managing customer in Australia and New Zealand
Staff reorganization recruitment redundancy dismissal
Management, UP, Manager, Office, Development, Implementation, Support, Compliance, Recruitment, Office 365, GDPR Compliance, GDpr, SoMe, PMO, Microsoft azure, Azure, CMS
2017 - 2017
temp
Interserve (MoJ Contract)
Interserve.
Senior Project Manager
Returning to Interserve I was asked to manage the IT Infrastructure Project for HMP Berwyn. This was to provide six workshops for 520 prisoners, 19 Interserve Supervisors and 2 Admin staff, requiring IT to deliver business opportunities on site for the prisoners, to gain skills that will help them with work on release.
This is a challenging environment to work in where planning where communications are more critical than ever. I managed the Interserve Business, MoJ, HMP relationship, coordinating cabling and construction staff to a realistic plan though implementation of IT services and equipment.
Part of the delivery of this project was the re-design of the Virtual Campus software solution, offered by Meganexus, to enable Supervisors within the workshop to record Attendance, Non Attendance, scheduling and reporting. Using Agile principles to step though the functional requirements and wireframe screen walkthroughs, to working backwards from the reporting requirements to identifying key fields and layouts.
Having worked on O365 Windows 10 rollouts previously, I was able to help out with the Desktop Modernization Project, which comprised of 400 devices, of a total 1400 across the estate.
For all elements of the project I used Prince 2 methods for documentation and Management Reporting, Finance, Raid, Risk and Issues logs.
Returning to Interserve I was asked to manage the IT Infrastructure Project for HMP Berwyn. This was to provide six workshops for 520 prisoners, 19 Interserve Supervisors and 2 Admin staff, requiring IT to deliver business opportunities on site for the prisoners, to gain skills that will help them with work on release.
This is a challenging environment to work in where planning where communications are more critical than ever. I managed the Interserve Business, MoJ, HMP relationship, coordinating cabling and construction staff to a realistic plan though implementation of IT services and equipment.
Part of the delivery of this project was the re-design of the Virtual Campus software solution, offered by Meganexus, to enable Supervisors within the workshop to record Attendance, Non Attendance, scheduling and reporting. Using Agile principles to step though the functional requirements and wireframe screen walkthroughs, to working backwards from the reporting requirements to identifying key fields and layouts.
Having worked on O365 Windows 10 rollouts previously, I was able to help out with the Desktop Modernization Project, which comprised of 400 devices, of a total 1400 across the estate.
For all elements of the project I used Prince 2 methods for documentation and Management Reporting, Finance, Raid, Risk and Issues logs.
Design, Project Manager, Agile, It infrastructure, Management, Finance, Windows, Workshops, It, Implementation, Management Reporting, Infrastructure, Software, Workshop, Manager
2015 - 2015
job
Project Manager
CHUBB Insurance Group.
There were several projects I completed for CHUBB. I worked in their IT Infrastructure delivery team, utilizing the BAU support staff, managing their time for my projects effectively. These projects included the relocation of a site office's desktops, servers, datacenter, IT infrastructure, SAN, Wifi, Telecoms, MPLS and ISDN lines. For the office in Tunisia I managed the installation of the telecom services into their new building and managed the upgrade of critical global monitoring software (Solarwinds), a Microsoft Azure virtual infrastructure installation, a BizTalk Load balancer upgrade, Tape and Hard Drive PCI Data Disposal and mapped out a time line for their EMEA desktop encryption project.
This was all delivered using internal change control processes, Agile and Prince2, managing RAID logs financial tracking for discussion in the weekly senior management meeting justify the projects status.
This was all delivered using internal change control processes, Agile and Prince2, managing RAID logs financial tracking for discussion in the weekly senior management meeting justify the projects status.
Telecom, Manager, Processes, Solarwinds, SAN, WiFi, Datacenter, Software, BizTalk, Office, Monitoring, Project Manager, Infrastructure, Support, It, Management, It infrastructure, Microsoft azure, Agile, Azure, Prince2
2015 - 2015
job
Project Manager
Capquest Group Ltd.
At Capquest my main roll has been the successfully management of the relocation of their IT infrastructure and Business Applications from their Fleet Office to Farnborough. This included Card Payment systems, Customer Web Portal, Oracle and SQL Databases, SAN and ISDN/SIP Trunks and their Interactive Intelligence telephony system; bringing together internal, external and 3rd party resources across a wide range of disciplines in an Agile environment. I also managed their DR/BCP project between Manchester, Glasgow and Farnborough datacenters and set up a Work Area Recovery (WaR) suite in case of a major building failure.
Other project undertaken in parallel included PCI/DSS Compliance, making sure the correct data protection and storage was in place, FTP/sFTP upgrade and replacement, Data Hardware Destruction, SIP Trunk installations in Farnborough and Glasgow for DC CoLocation business continuity, MPLS Connectivity into the Manchester Office, SIP Trunks, Quality of Service (QoS), implementation via Vodafone. These included the porting of live number ranges between suppliers, for the service desk function and customer contact numbers. I also managed the upgrade of their Interactive Intelligence Telephone Dialer system, implementation of the Secure IVR.
Other project undertaken in parallel included PCI/DSS Compliance, making sure the correct data protection and storage was in place, FTP/sFTP upgrade and replacement, Data Hardware Destruction, SIP Trunk installations in Farnborough and Glasgow for DC CoLocation business continuity, MPLS Connectivity into the Manchester Office, SIP Trunks, Quality of Service (QoS), implementation via Vodafone. These included the porting of live number ranges between suppliers, for the service desk function and customer contact numbers. I also managed the upgrade of their Interactive Intelligence Telephone Dialer system, implementation of the Secure IVR.
Infrastructure, Sftp, UP, Manager, Portal, SAN, SIP, Web, Storage, Office, Hardware, Sql, Implementation, It, Data protection, Compliance, Service, Management, It infrastructure, Agile, Oracle, Project Manager
2014 - 2014
job
Senior Project Manager
Carnival UK.
Carnival UK are the operating company for P&O Cruises, Cunard Line, Princess Cruises, Seabourn and Holland America. Their fleet of ships have IT requirements much like any Hotel or Company regional office, (one that floats and move around the globe with 3000+ guests).
My main Projects included deployment of SCCM to 3500 users, Window 7 rollout to replace XP and Server 2003 upgrade, on shore and on board. I managed the upgrade of their Avaya IP telephone system and porting of numbers between suppliers for continuity of service. Installation of Riverbed WLAN on board and in the quay side facilities, I also completed their Hamburg Office Move, IT and service relocation from their berth in Southampton for a refit and an Imperva application rollout to meet SOX compliance for Databases and Office 365 installation. I also prepared, scoped and presented a full Asset Management software review. I worked closely with 3rd parties to prepare applications for installation onto their new ship Britannia.
These projects were all carried out using a combination of Prince2, Agile, Waterfall and internal processes and governance procedures and full Change Control processes with regularly reporting directly to the board and business stakeholders on progress problems and financial status.
My main Projects included deployment of SCCM to 3500 users, Window 7 rollout to replace XP and Server 2003 upgrade, on shore and on board. I managed the upgrade of their Avaya IP telephone system and porting of numbers between suppliers for continuity of service. Installation of Riverbed WLAN on board and in the quay side facilities, I also completed their Hamburg Office Move, IT and service relocation from their berth in Southampton for a refit and an Imperva application rollout to meet SOX compliance for Databases and Office 365 installation. I also prepared, scoped and presented a full Asset Management software review. I worked closely with 3rd parties to prepare applications for installation onto their new ship Britannia.
These projects were all carried out using a combination of Prince2, Agile, Waterfall and internal processes and governance procedures and full Change Control processes with regularly reporting directly to the board and business stakeholders on progress problems and financial status.
Project Manager, Office 365, Prince2, Agile, Deployment, Management, Asset Management, Service, Compliance, It, Office, Software, Server, Processes, XP, Manager
2014 - 2014
job
Project Manager
Queen Mary University London.
To meet the academic start of year QMUL needed the Audit/Visual suites upgrade across the campus. I was brought in to manage the project, costing/reporting/scheduling etc. This involved liaising with Academic and IT staff and 3rd party vendors to schedule the work around exams, lectures and University outside functions. The equipment across 15 suites upgraded to Echo 360 full function network recording systems, their backup network infrastructure and storage as well as the Audio and Camera installations. This work was completed on time and on budget and to the standard required by the University.
Project Manager, Budget, Audit, Network, Audio, It, Infrastructure, Backup, Costing, Storage, Audit, Manager
2014 - 2014
job
Project Manager
GDF SUEZ International.
I returned to GDF SUEZ to pick up some projects that needed immediate attention. These included the IT Integration of a newly purchased company and TUPE of staff, a SUN Application Upgrade, a Data Managements Tool and Proof of Concept for a global IT in a Box.
The work included liaising with internal and external staff to gather requirements and agree objectives with senior managers and business users and producing project documentation. The results of the investigation of these projects revealed that they should be delayed until key technical resources were available to work on them later in the year.
The work included liaising with internal and external staff to gather requirements and agree objectives with senior managers and business users and producing project documentation. The results of the investigation of these projects revealed that they should be delayed until key technical resources were available to work on them later in the year.
Project Manager, SoMe, Integration, It, IT integration, Manager, UP
2013 - 2013
job
Environment Delivery Manager/Project Manager
Centrica.
The role here was to provide the route through environments to allow project code to be developed tested and deployed into production. Working with the test manages, hardware support and 3rd parties, there were 6 separate deployments that had to merge as they moved through Dev/Test/PreProd-1/environments to production following Agile principles.
My role was to ready the environments for the different stages providing access and connectivity to SAP, SIEBEL, Banner WIMIS, QAS and production data for the code streams to test functionality. I was responsible for creating and managing the Change Control system and support the implementation in service meetings. With tight time scales and testing schedules, this was not an easy task with 26 environments, 5 pre-production and 3 for development.
I also managed several Smart Metering projects, these included working with 3rd party meter and mobile suppliers and internal teams to scope and capacity plan for the incoming meter reads, stand up environments for testing and move to production for applications that present the data to the billing systems.
My role was to ready the environments for the different stages providing access and connectivity to SAP, SIEBEL, Banner WIMIS, QAS and production data for the code streams to test functionality. I was responsible for creating and managing the Change Control system and support the implementation in service meetings. With tight time scales and testing schedules, this was not an easy task with 26 environments, 5 pre-production and 3 for development.
I also managed several Smart Metering projects, these included working with 3rd party meter and mobile suppliers and internal teams to scope and capacity plan for the incoming meter reads, stand up environments for testing and move to production for applications that present the data to the billing systems.
Project Manager, SAP, Agile, Test, Service, Support, Implementation, Hardware, Development, Testing, Banner, Production, Manager, UP
2011 - 2011
temp
Senior Project Manager
2e2.
Contract.
Working on their Marks and Spencer account I managed several major infrastructure business projects, including SAP and Datastage Upgrade, and the infrastructure setup for the opening of their Paris Store. Dealing with external service providers, support organisations and internal business owners following both Prince2 and Agile methodologies to co ordinate delivery of Physical and Virtual solution.
Working on their Marks and Spencer account I managed several major infrastructure business projects, including SAP and Datastage Upgrade, and the infrastructure setup for the opening of their Paris Store. Dealing with external service providers, support organisations and internal business owners following both Prince2 and Agile methodologies to co ordinate delivery of Physical and Virtual solution.
Project Manager, Prince2, SAP, Agile, Agile methodologies, Service, Support, Infrastructure, Manager
2010 - 2010
temp
Infrastructure Project Manager - Contract
Belron.
Responsible for the relocation or 250 staff and all IT infrastructure from 2 offices into 1 newly built HQ. Migrated servers switches firewalls, new Avaya Telephone system, Porting of number ranges, One Card entry/Cashless Vending/Follow Me secure Printing and Scanning system. Company and guest WiFi, Polycom Video Conferencing systems, Digital signage, wallboards and IPTV throughout the building, and managing the Exchange/Outlook and application migrations.
I was brought in at a late stage in the project to pull everything together to meet the very tight timescales. Which I successfully managed to do. Full financial responsibility for IT spend.
May June 2010 Holiday/Looking for new contract.
I was brought in at a late stage in the project to pull everything together to meet the very tight timescales. Which I successfully managed to do. Full financial responsibility for IT spend.
May June 2010 Holiday/Looking for new contract.
Project Manager, Video, Exchange, It infrastructure, It, Infrastructure, WiFi, Manager, ME, IPTV
2007 - 2010
temp
Technical Project Manager - Contract (Several Rolling renewals)
T-Systems.
Moving Centrica's Data Centre services to TSystems
Project Manager, Manager
2005 - 2007
freelance
Technical Project Manager
Centrica.
Contract
It, Smart Metering, Disaster recovery, Business Continuity, Data Centre Moves, Patching, Upgrades
1991 - 2004
job
Communications Engineer. Project Manager, Telecoms Manager
Canon (UK) Ltd.
Permanent
Telecoms and IT Project Manager
Knowledge of and key word search.
Infrastructure, Relocations, Load Balancers, Firewalls, Switches, Cisco, HP, UNIX, Citrix Servers, SUN, Fujitsu, Mainframe, AS400, Windows, Enterprise, Desktop/Laptop rollout, VDI, Active Directory, NT4, Storage, SAN, WAN, LAN, WLAN, NAS, Cabling, MLPS, DSL, Wayleave, Dark Fiber, DWDM, Telecoms, Avaya, BT, Mobile IP Telephony, SIP Trunk QoS, Secure IVR, Number Porting, OfCom compliance, TIA-942 aware, VoIP, RACAL Voice Recording, SharePoint, Movex, SAP, Siebel, eGate, Oracle.SLA, SaaS, DBaaS, OLA, UAT, Change, Configuration and Matrix Management. Quality Gates, MoSCoW, AGILE, LEAN, Prince 2, ITIL, ISO9001, 27000 Sarbanes Oxley Compliance, PCI, DSS, Datastage. Office 365, Windows10. Ministry of Justice, (MOJ). GDPR, AZURE, OneDrive, Citrix, Nexthink, Nimble Storage,
Telecoms and IT Project Manager
Knowledge of and key word search.
Infrastructure, Relocations, Load Balancers, Firewalls, Switches, Cisco, HP, UNIX, Citrix Servers, SUN, Fujitsu, Mainframe, AS400, Windows, Enterprise, Desktop/Laptop rollout, VDI, Active Directory, NT4, Storage, SAN, WAN, LAN, WLAN, NAS, Cabling, MLPS, DSL, Wayleave, Dark Fiber, DWDM, Telecoms, Avaya, BT, Mobile IP Telephony, SIP Trunk QoS, Secure IVR, Number Porting, OfCom compliance, TIA-942 aware, VoIP, RACAL Voice Recording, SharePoint, Movex, SAP, Siebel, eGate, Oracle.SLA, SaaS, DBaaS, OLA, UAT, Change, Configuration and Matrix Management. Quality Gates, MoSCoW, AGILE, LEAN, Prince 2, ITIL, ISO9001, 27000 Sarbanes Oxley Compliance, PCI, DSS, Datastage. Office 365, Windows10. Ministry of Justice, (MOJ). GDPR, AZURE, OneDrive, Citrix, Nexthink, Nimble Storage,
NAS, Citrix, Compliance, It, Voip, Mainframe, Infrastructure, Office, Storage, Windows, Search, VDI, WAN, SIP, Enterprise, SAN, Manager, Agile, Oracle, Office 365, Azure, SAP, ITIL, Active Directory, SharePoint, IT Project Manager, Project Manager, Cisco, Unix, Lean, Saas, GDpr, Word, Management
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