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Strong manager specializing in governance and compliance
Victoria Frater
,
Irvine, United Kingdom
Experience
Other titles
Skills
I'm offering
Energetic and reliable manager, skilled at working with a diverse group of people. Strong organisation, communication, and relationship-building skills. Proficient in improving processes and pushing boundaries when required to enhance the student and users experience. Expertise in building and fostering long term relationships with students, academics, and professionals through understanding diversity and individuality.
Markets
United States
(Remote
only)
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Owner
Valkyrie VA.
• Providing virtual administration for small businesses.
• Proofreading.
• Audio-typing and typing.
• Proofreading.
• Audio-typing and typing.
Administration, Proofreading, Audio, Founder
2019 - 2020
job
Report Writer Analyst
Call Consilium.
• Collating all data from QA team and compiling comprehensive report coverage on the performance of clients and partners.
• Identifying trends and patterns in agent behaviours and highlighting best practices.
• Communicating performance clearly and effectively through graphing, analysis and summary, turning the lens towards key focus areas.
• Identifying trends and patterns in agent behaviours and highlighting best practices.
• Communicating performance clearly and effectively through graphing, analysis and summary, turning the lens towards key focus areas.
QA, Analyst, Patterns, Agent, Management, Communication
2014 - 2019
job
MBA Administrator
University of Glasgow.
• Providing expert guidance to both staff and students on a variety of areas ensuring an excellent experience for everyone.
• Managing the project of change and re-design of the Glasgow MBA.
• Managing and delivering improvements on both MBA and Professional Pathways programmes over the last four and a half years.
• Supervising and training of management postgraduate programme assistants.
• Co-ordinating all MBA credit, non-courses totalling over 500 hours of contact time between staff and students.
• Managing the MBA Scholarship funding of over £150,000 and the MBA Programme budget of £100,000 each year.
• Planning and managing all arrangements for International, European and Local class trips and events each year.
• Managing the project of change and re-design of the Glasgow MBA.
• Managing and delivering improvements on both MBA and Professional Pathways programmes over the last four and a half years.
• Supervising and training of management postgraduate programme assistants.
• Co-ordinating all MBA credit, non-courses totalling over 500 hours of contact time between staff and students.
• Managing the MBA Scholarship funding of over £150,000 and the MBA Programme budget of £100,000 each year.
• Planning and managing all arrangements for International, European and Local class trips and events each year.
Design, Budget, Training, Management, International, Administrator
2012 - 2013
job
Administrative Coordinator
York Teaching Hospital NHS Foundation Trust.
Research and Development Department
• Lead the set-up of new research projects, organised and gained NHS, sponsor and/or clinical Research Networks permissions.
• Coordinated with multiple internal and external partners to set projects up within deadlines.
• Created and managed the trusts accrual data, reported to various regulatory organisations and the Trust Board.
• Lead the set-up of new research projects, organised and gained NHS, sponsor and/or clinical Research Networks permissions.
• Coordinated with multiple internal and external partners to set projects up within deadlines.
• Created and managed the trusts accrual data, reported to various regulatory organisations and the Trust Board.
Research, Coordinator, Development, Regulatory, UP
2012 - 2012
job
Senior Accounts Administrator
City of York Council.
School Business Support and Looked After Children Finance Team
• Maintained records of children in care / receiving shared care or foster care.
• Managed payments of invoices and payments to foster carers and parents with adoptive children.
• Managed complex systems and large amounts of data displaying strong mathematical skill.
Stay at home mum after redundancy Aug 2012 - Oct 2012
• Maintained records of children in care / receiving shared care or foster care.
• Managed payments of invoices and payments to foster carers and parents with adoptive children.
• Managed complex systems and large amounts of data displaying strong mathematical skill.
Stay at home mum after redundancy Aug 2012 - Oct 2012
Finance, Support, Administrator
2009 - 2012
job
Systems and Audit Coordinator
Leeds & York Partnership NHS Foundation Trust.
Mental Health and Community Services Governance
• Audited midwife care in North Yorkshire covering an area of 8,654km2, reported the findings and recommendations to the Trust Board.
• Managed and maintained the web-based risk management reporting system. Investigated and reported serve breaches to the Trust Board.
• Clerked Trust Board, Mental Health and Community Services Governance Board, and Serious Incident Board.
Stay at home mum after redundancy Jul 2009 - Nov 2009
Work Experience 10+ years
• Audited midwife care in North Yorkshire covering an area of 8,654km2, reported the findings and recommendations to the Trust Board.
• Managed and maintained the web-based risk management reporting system. Investigated and reported serve breaches to the Trust Board.
• Clerked Trust Board, Mental Health and Community Services Governance Board, and Serious Incident Board.
Stay at home mum after redundancy Jul 2009 - Nov 2009
Work Experience 10+ years
Audit, Risk Management, Management, Management Reporting, Coordinator, Community, Health, Web, Audit
2004 - 2005
job
Assistant Bar Manager
Fairfield Pub.
Manager
2003 - 2004
job
Mortgage Customer Service Adviser
Santander Credit Services.
Customer service, Service
My education
2017
-
?
The Open University
MSc, Development Management
MSc, Development Management
1999
-
2003
University of Durham John Snow College
Bachelors, Sport, Health and Exercise 2
Bachelors, Sport, Health and Exercise 2
1997
-
1999
York Sixth Form College
Secondary, Biology E
Secondary, Biology E
1992
-
1997
Fulford Comprehensive School
GCSEs, English Literature, Mathematics and Science Grade B
GCSEs, English Literature, Mathematics and Science Grade B
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