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Multilingual professional in HR
Luisa Lythgoe
,
Watford, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly-motivated and results oriented HR professional. Experienced at various organisational levels in the automotive, retail, insurance, financial, education and advertisement industry. Good communication skills and able to work both as part of a team and independently. Obtained a Masters degree in Organisational Psychology from Coimbra and Barcelona University and fluent in three languages: Spanish, Portuguese and English.
Markets
United Kingdom
Language
English
Fluently
Spanish
Fluently
Portuguese
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2012 - 2019
freelance
HR Specialist Freelance
Latino American Company.
Outsourced HR Consultancy Company, considered one of the most complete in Caracas with end to end services
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating staff
• Ensuring new hire paperwork is completed and processed
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion op-
portunities, etc.
• Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing refer-
ence checks in different sectors: Retail, Financial, Insurance, Construction, Media and Health sector
• Interviewing applicants
• Administering and interpreting pre-employment tests
• Preparing documents for payroll
• Identifying process improvement opportunities within recruitment and HR
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating staff
• Ensuring new hire paperwork is completed and processed
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion op-
portunities, etc.
• Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing refer-
ence checks in different sectors: Retail, Financial, Insurance, Construction, Media and Health sector
• Interviewing applicants
• Administering and interpreting pre-employment tests
• Preparing documents for payroll
• Identifying process improvement opportunities within recruitment and HR
Retail, Recruitment, Insurance, Health, Performing
2018 - 2018
job
HR Assistant
Queens Mary University of London.
• Overseeing all recruitment for the department in liaison with the University's recruitment team using the University's systems and following current best practice guidance
• Processing tramits to requiring Certificate of Sponsorship - Tier 2 Visa Applications - liaising with the HR
Compliance Team
• Ensuring all pre-employment paperwork is completed e.g. occupational health, right to work, visas etc
• Maintaining personnel and electronic files, updating as necessary (Excel and IGrasp system)
• Assisting with the administration of Teaching Associates/Associate Lecturers staffing contracts
• Processing tramits to requiring Certificate of Sponsorship - Tier 2 Visa Applications - liaising with the HR
Compliance Team
• Ensuring all pre-employment paperwork is completed e.g. occupational health, right to work, visas etc
• Maintaining personnel and electronic files, updating as necessary (Excel and IGrasp system)
• Assisting with the administration of Teaching Associates/Associate Lecturers staffing contracts
Excel, Administration, Contracts, Teaching, Recruitment, Compliance, Health, Sponsorship, Processing, Contracts
2017 - 2017
job
International Sales Executive
Marcus Evans.
A global, multifaceted media, corporate marketing and information company. Approximately 3,000 employees
worldwide.
• Coordinated sales for the financial sector in the European Market
worldwide.
• Coordinated sales for the financial sector in the European Market
Marketing, Sales, International
2016 - 2017
job
HR, Sales and Administration Executive
Express Media World.
Publishes the only weekly newspapers written in Spanish and Portuguese in the UK. More than 400 distribution
points.
• Improved and maintained partnerships with vital collaborators and associations in media, marketing,
advertising, embassies, consulates, chamber of commerce and charities
• Represented the company at important events at embassies, chamber of commerce, consulates, societies
and developed a wide range of contacts in senior, middle and junior positions in the Latin communities
• Induction and training new staff
• Interviews and checking references
• Managed financial matters with debtors and creditors
• Managed advertising process for the newspaper weekly
• Effectively and efficiently converted warm inbound leads into new customers
• Built and maintained relationships with a portfolio of existing customers
• Acted as the single point of contact for customer queries via phone and email
• Prospected new business opportunities
• Called potential clients and advised them about various advertising solutions
points.
• Improved and maintained partnerships with vital collaborators and associations in media, marketing,
advertising, embassies, consulates, chamber of commerce and charities
• Represented the company at important events at embassies, chamber of commerce, consulates, societies
and developed a wide range of contacts in senior, middle and junior positions in the Latin communities
• Induction and training new staff
• Interviews and checking references
• Managed financial matters with debtors and creditors
• Managed advertising process for the newspaper weekly
• Effectively and efficiently converted warm inbound leads into new customers
• Built and maintained relationships with a portfolio of existing customers
• Acted as the single point of contact for customer queries via phone and email
• Prospected new business opportunities
• Called potential clients and advised them about various advertising solutions
Marketing, Advertising, Administration, Training, Sales
2015 - 2017
internship
HR Internship
Optimus Plus.
The only City-of-London based commercial cleaning company
• Assisted in implementing HR policies and procedures
• Co-ordinated recruitment activities and induction processes for new starters
• Dictated workshops to the supervisors and managers
• Contributed to the construction of the human resources department
• Managed recognition programs
• Designed programs to improve integration and the work environment
• Assisted in implementing HR policies and procedures
• Co-ordinated recruitment activities and induction processes for new starters
• Dictated workshops to the supervisors and managers
• Contributed to the construction of the human resources department
• Managed recognition programs
• Designed programs to improve integration and the work environment
Human Resources, Integration, Recruitment, Workshops, Processes, Internship
2014 - 2014
internship
HR Trainee
Mitsubishi Fuso Truck Europe.
One of the world's largest truck manufacturers. Approximately 19,200 employees worldwide.
• Recruited and selected staff
• Developed job descriptions and person specifications
• Prepared job events and checked application forms
• Planned and delivered training - included inductions for new staff
• Updated the host manual
• Developed the HR program for internships
• Recruited and selected staff
• Developed job descriptions and person specifications
• Prepared job events and checked application forms
• Planned and delivered training - included inductions for new staff
• Updated the host manual
• Developed the HR program for internships
Training
2011 - 2012
job
Recruitment and Selection Coordinator
Max Center.
Retail Industry - leader in electronics and computers products
• Reduced staff turnover from 50% to 25% by introducing flexible working arrangements
• Worked closely with all department supervisors, mainly in a consultancy role, assisting in understanding and implementation of policies and procedures
• Organised massive staff recruitment events to fill large numbers of vacancies for new store openings
• Developed HR planning strategies with line managers for immediate and long term staff requirements
• Analysed training needs in partnership with department managers
• Led project to standardise and improve policies, leading to increased retention of employees
• Conducted new candidate interviews and shortlisting
• Reduced staff turnover from 50% to 25% by introducing flexible working arrangements
• Worked closely with all department supervisors, mainly in a consultancy role, assisting in understanding and implementation of policies and procedures
• Organised massive staff recruitment events to fill large numbers of vacancies for new store openings
• Developed HR planning strategies with line managers for immediate and long term staff requirements
• Analysed training needs in partnership with department managers
• Led project to standardise and improve policies, leading to increased retention of employees
• Conducted new candidate interviews and shortlisting
Retail, Training, Recruitment, Implementation, Coordinator, Retention, Electronics, LED
My education
Universidad de Coimbra Portugal Università de Barcelona
Masters, Organisation and personal psychology
Masters, Organisation and personal psychology
Universidad Central de Venezuela
Bachelors, Psychology
Bachelors, Psychology
n/a
Bachelors, Anthropology
Bachelors, Anthropology
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