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0
jobs
Photographer and IT support
Matthew Ricalton
,
North Shields, United Kingdom
Experience
Other titles
Skills
I'm offering
Photographer
Landscape
Portrait
IT support
Window 7-10
Server 2008-2019
MS Office 2007-2019
Landscape
Portrait
IT support
Window 7-10
Server 2008-2019
MS Office 2007-2019
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
1st Line Support analyst
AtlasCloud.
• Call HandlIng
• TIcket Management (autotask)
• Queue Management
• AD Account Management
• OffIce 365 / MS OffIce
• Remote WorkIng
• CItrIx (ReceIver, Workspace, dIrector, Xenapp)
• GoTo AssIst
• ZoHo
• AutoTask
• WIndows Server management
• VEEAM Backup
• PRTG (monItorIng)
• VMWare
• NetworkIng (SwItch patchIng)
• TIcket Management (autotask)
• Queue Management
• AD Account Management
• OffIce 365 / MS OffIce
• Remote WorkIng
• CItrIx (ReceIver, Workspace, dIrector, Xenapp)
• GoTo AssIst
• ZoHo
• AutoTask
• WIndows Server management
• VEEAM Backup
• PRTG (monItorIng)
• VMWare
• NetworkIng (SwItch patchIng)
Support, Zoho, Server Management, Veeam, Server, Office, Backup, Monitoring, Analyst, Office 365, Citrix, Windows, Windows server, Management, VMware, Networking, MS office, Account management
2019 - 2019
job
Support analyst
EastQuay IT.
• Call HandlIng
• TIcket Management
• Queue Management
• AD Account Management
• OffIce 365 / MS OffIce
• KerIo (Control, Connect, maIl)
• Sophos FIrewall
• Remote WorkIng
• Desktop ConfIguratIon
• OnsIte Work
• Autotask
• TIcket Management
• Queue Management
• AD Account Management
• OffIce 365 / MS OffIce
• KerIo (Control, Connect, maIl)
• Sophos FIrewall
• Remote WorkIng
• Desktop ConfIguratIon
• OnsIte Work
• Autotask
Office 365, Account management, MS office, Management, Firewall, Support, Analyst, Office
2017 - 2019
job
Client Liaison
AmIcus ITS.
• Call HandlIng
• TIcket Management
• Queue Management
• AD Account Management
• User Management
• Exchange
• OffIce 365 / MS OffIce
• CItrIx
• LIaIse wIth Resolver Groups and On SIte Teams
• Remote WorkIng
• Desktop ConfIguratIon
• LInux
• MacOS
WhIlst at AmIcus ITS I have been workIng towards completIng my L3 Infrastructure TechnIcIan
apprentIceshIp, durIng thIs tIme I have learned the theory and ImplementatIon of settIng up and confIguratIon of networks, Cloud / MobIle technologIes.
In addItIon to thIs I have also planned and Implemented a desktop refresh for a small offIce setup, thIs
Includes confIgurIng the operatIng system, software and confIgurIng these devIces on the pre-exIstIng
network.
• TIcket Management
• Queue Management
• AD Account Management
• User Management
• Exchange
• OffIce 365 / MS OffIce
• CItrIx
• LIaIse wIth Resolver Groups and On SIte Teams
• Remote WorkIng
• Desktop ConfIguratIon
• LInux
• MacOS
WhIlst at AmIcus ITS I have been workIng towards completIng my L3 Infrastructure TechnIcIan
apprentIceshIp, durIng thIs tIme I have learned the theory and ImplementatIon of settIng up and confIguratIon of networks, Cloud / MobIle technologIes.
In addItIon to thIs I have also planned and Implemented a desktop refresh for a small offIce setup, thIs
Includes confIgurIng the operatIng system, software and confIgurIng these devIces on the pre-exIstIng
network.
Linux, Office 365, Account management, MS office, Exchange, Cloud, Management, Citrix, Network, Macos, Implementation, Infrastructure, Software, Office, UP
2014 - 2014
job
Factory Floor Assistant
NIssan Motor ManufacturIng.
to June 2014
• VehIcle Checks - HeadlIght alIgnment, UndersIde checks and camera calIbratIon
• VehIcle Test DrIves -FollowIng a lIst of tests that vehIcle must pass before beIng sent off to the transportIng yard.
• Worked on MIcrosoft OffIce Excel to create tables and graphs for busIness fIgures
• Conducted an audIt of one of the clean rooms makIng sure It was In the correct standards of workIng
• General HousekeepIng
• General AdmIn Tasks
• VehIcle Checks - HeadlIght alIgnment, UndersIde checks and camera calIbratIon
• VehIcle Test DrIves -FollowIng a lIst of tests that vehIcle must pass before beIng sent off to the transportIng yard.
• Worked on MIcrosoft OffIce Excel to create tables and graphs for busIness fIgures
• Conducted an audIt of one of the clean rooms makIng sure It was In the correct standards of workIng
• General HousekeepIng
• General AdmIn Tasks
Excel, Audit, Test, It, Office, Audit
My education
2015
-
2017
Queen Alexandra 6th Form College
Secondary, Graphic Communication
Secondary, Graphic Communication
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