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Multi industry customer facing specialist in business and IT project management, support and implementation

Mark Maurice-Smith , Willaston, United Kingdom


Experience

25 - 40 years

Other titles

Implementation Manager Global Customer Support QA and Implementation Manager Global Customer Support Testing and Implementation Manager + 1 more

Skills

Document management workflow systems Software as a service Data mining Mapping Sql + 12 more

I'm offering

IT Technical, project and management professional. Experience in public sector, energy and water utilities, government and SMEs. With a broad range of domestic and international experience I am comfortable in a multi-cultural, global environments and used to direct customer-facing roles - Customer Support, MI and Reporting, Agile development, Business Analysis and product management - test planning and delivery, training and issue management helpdesks - as well as managing internal and external groups at all levels. I have a good understanding of competition law, regulatory and compliance practice and how this translates into day-to-day operations. I am a competent presenter to groups of all sizes in a range of situations, including conferences and seminars. Experience of working internationally (Japan, India, America) with multi-cultural / multi-language teams at all levels.

Markets

United Kingdom

Language

English
Fluently
Spanish
Good
French
Good

Ready for

  Smaller project
  Ongoing relation / part-time

Available

Typically available right away

My experience


My education




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