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Experienced Bid Manager / Analyst / Writer
Lee Owens
,
Llangollen, United Kingdom
Experience
Other titles
Skills
I'm offering
Passionate in helping SME's secure successful Tenders on to public and private Frameworks
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2018 - ?
job
Bid Reviewer / Senior Bid Analyst
Breaking down Technical.
• Create, control, and manager multiple databases / spreadsheets to manage the tender progress, customer progress, and to record analysts from tenders, opportunities, and framework agreements
• Breaking down Technical, Quality, Compliance, and Commercial aspects of the tender
• Implementing a project plan for the tender opportunity
• Project Manage the tender over multiple customers and Bid Reviewers to enable adherence to timelines and to produce a quality bid
• Creating framework profile documents to outline the requirements of the tender
• Managing the end to end process of bid submission
• Working with customers to understand and manage expectations of being a supplier on a framework
• Advising of compliance internally and externally
• Working with customers to complete bid documents
• Writing and reviewing bid submission content
• Working to timelines to complete efficient submissions for multiple customers at the same time.
• Breaking down Technical, Quality, Compliance, and Commercial aspects of the tender
• Implementing a project plan for the tender opportunity
• Project Manage the tender over multiple customers and Bid Reviewers to enable adherence to timelines and to produce a quality bid
• Creating framework profile documents to outline the requirements of the tender
• Managing the end to end process of bid submission
• Working with customers to understand and manage expectations of being a supplier on a framework
• Advising of compliance internally and externally
• Working with customers to complete bid documents
• Writing and reviewing bid submission content
• Working to timelines to complete efficient submissions for multiple customers at the same time.
Writing, Content, Compliance, Analyst, Framework, Manager
2015 - 2018
job
Service Specialist
KPI's and SLA's.
• Dealing with customer and internal queries
• Processing refunds
• Managing and making bookings for customers
• Meeting and managing workloads, KPI's and SLA's
• Managing new starters during their first 2 months outside of induction and training
• Creating and managing databases to improve efficiencies
• Handling both client and candidate sensitive information
• Resolving any KPI effecting incidents
• Manage, resolve and monitor complaints raised by staff and other departments
• Advice candidates, clients, and colleagues about current policies and procedures
• Processing refunds
• Managing and making bookings for customers
• Meeting and managing workloads, KPI's and SLA's
• Managing new starters during their first 2 months outside of induction and training
• Creating and managing databases to improve efficiencies
• Handling both client and candidate sensitive information
• Resolving any KPI effecting incidents
• Manage, resolve and monitor complaints raised by staff and other departments
• Advice candidates, clients, and colleagues about current policies and procedures
Training, Service, KPI, Processing
2013 - 2015
job
Accounts Assistant / Sales Ledger Clerk
Better Bathrooms Ltd.
• Inputting and maintaining information on several databases
• Handling calls from customers as well as other departments
• Processing customer refunds
• Submitting claim forms for damaged or missing items
• Dealing with paperwork from our showrooms
• Helping and advising customers, external contacts and other departments with account queries
• Handling the post both externally and internally
• Checking cash sheets and posting on to Sage 200
• Checking delivery manifests
• Sales Ledger Aged Debtor Reports on Sage 200
• Posting Rolling Reserves on Sage 200
• Processing refunds and posting to Sage 200
• Checking Finance Status of Finance applications
• Posting Amazon Seller Fees on Sage 200
• Checking and posting Amazon and PayPal payments on Sage 200
• Handling calls from customers as well as other departments
• Processing customer refunds
• Submitting claim forms for damaged or missing items
• Dealing with paperwork from our showrooms
• Helping and advising customers, external contacts and other departments with account queries
• Handling the post both externally and internally
• Checking cash sheets and posting on to Sage 200
• Checking delivery manifests
• Sales Ledger Aged Debtor Reports on Sage 200
• Posting Rolling Reserves on Sage 200
• Processing refunds and posting to Sage 200
• Checking Finance Status of Finance applications
• Posting Amazon Seller Fees on Sage 200
• Checking and posting Amazon and PayPal payments on Sage 200
Finance, Sales, Amazon, Processing
My education
2006
-
2008
n/a
Hndhncorequivalent, Merit, Merit, Distinction
Hndhncorequivalent, Merit, Merit, Distinction
1995
-
2006
Cardinal Newman Catholic High School
G C S Es, English Literature
G C S Es, English Literature
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