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Commercially minded business manager specialising in E-commerce and Operations

Mayur Patel , Ruislip, United Kingdom


15 - 24 years

Other titles

Head of E-commerce and Operations Operations Manager Marketing & Operations Manager e-commerce manager supply chain management + 1 more


Business strategy Business Planning E-commerce Operations Management Digital Marketing + 24 more

I'm offering


United States
United Kingdom

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Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor


Typically available right away

My experience

2019 - 2019   job
General Manager Fresh Ego Kid.
The role involved managing the wider business as General Manager whilst still undertaking previous business operations responsibilities. Key Focus was growing the B2B channel and the commercial planning to drive overall growth.
• Commercial Planning & Forecasting duties involved P&L KPI management, setting budgets across the business, cash flow management, product pricing and margin management, planning sell through and forecasting sales and financials.
• Operational responsibilities include managing the supply chain & logistics (which includes procurement, 3rd party logistics, fulfilment and inventory management), planning and organizing all stakeholders and responsible for planning & execution of all major initiatives.
• Responsible for growing the wholesale and retail sales channels by working closely with external sales agents and retail buying teams to plan buy, delivery and sell through.
• Create and monitor key metrics across all areas of the business to manage performance.
• Responsible for analysing financial and sales data to provide actionable insights enabling business growth and improved performance.
• Responsible for developing junior team members which involved mentoring, planning and providing training, resources and tools to achieve objectives.
Business Management, Supply chain management, Commercial planning, B2b sales growth, Retail Strategy, Pricing, Project Management, People management, Shopify

2018 - 2019   job
Head of Operations and E-commerce Fresh Ego Kid.
• Responsible for creating and executing the operational and e-commerce strategies. This was achieved by delivering and managing efficient SOP across the business focusing on the e-commerce, marketing, finance, procurement, sales administration, customer service, supply chain and the product design functions of the business. • Oversee all e-commerce activities including creating the online strategy (focused around influencer marketing) and overseeing digital marketing activities (which include Social, Google Search & Display, Email and Affiliates). In addition, I am responsible for the Shopify website, which includes overseeing functionality, UX, UI, 3rd party web development & app integration, content creation and product setup.
• Commercial responsibilities include price setting, margin management, planning sell through, P&L forecasting, forecasting sales, budgeting and cash flow management.
• Responsible for managing the supply chain which includes supplier management, logistics, fulfillment and inventory management. The inventory involved placing orders with factories, forecasting & monitoring stock levels, communicating stock outs and general SKU management.
• Responsible for working with internal & external stakeholders to develop processes, procedures, KPIs and systems integrations and to provide training where required. This supported execution of collaborations with music artists, footballers and other influencers geared towards influencer marketing.
• Responsible for identifying technological solutions, specking requirements, managing implementation and providing user training.
• First point of contact for major retailers including JD, USC and New Era for SLAs, planning buy and sell through, digital assets, POs & Invoicing, order fulfilment, payments and issues.
• Responsible for creating MI reports and providing actionable insights that drive digital marketing activities and product development
Business Management, E-commerce, Operations Management, Project Management, Commercial planning, Forecasting, Budgeting, Strategic Planning, Digital Marketing, Sourcing, Supply chain management, Vendor Management, 3pl solutions, Customer Service Management, Brand identity, Inventory management, Shopify, Graphic design

2017 - 2019   job
Head of E-commerce and Operations Bohemian Brands Ltd.
Responsible for managing the operational, e-commerce and digital marketing activities for a start-up.
This included developing and managing the SOP, across the e-commerce, marketing, finance, procurement, sales administration, fulfilment, customer service and inventory management functions of the business. This involves working with various departments to develop procedures, systems integrations and to provide training where required.
• Responsible for the supply chain which involves 3pl, sourcing components, negotiating prices & SLAs, procurement, arranging assembly of components and overseeing fulfillment.
• Developed and executed a full stack digital marketing strategy, focusing on influencer collaborations and social media paid ads. This also includes email marketing, SEM, SEO and social media.
• E-commerce duties include managing the B2B and B2C Shopify sites, which involve managing the functionality, app integration, content creation, product setup, UX and UI.
• Responsible for creating and developing collaborations with influencers (sports & music industries) and leading Football Clubs to create unique alcohol products under license.
Business Management, E-commerce, Operations, Project Management, Digital Marketing, Digital Marketing Strategy, Sourcing, Customer service, Finance, Sales, Inventory management, SEM, Social Media, Marketing, Seo, MArketing Strategy, Administration, Content creation, UX, Email marketing, Training, B2C, B2B, Shopify, UI, Procurement, Logistics, Supply chain management, 3pl solutions, Business strategy, Commercial planning, Business Planning, Account management, Budget planning, Cash Flow, Strategic Planning

My education

Chartered Institute for IT
Foundation, Prince 2

Certification, Google Adwords certification

My resume

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