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Project Management (Agile & Waterfall). Project Planning. Project execution. Business Analysis. Process Modelling.
Hygenus Valentine
,
High Barnet, United Kingdom
Experience
Other titles
Skills
I'm offering
Project planning, execution & delivery across the full project cycle - waterfall & agile. Business Cases. Project/Programme/Portfolio Risk Management. Stakeholder management. Benefits realisation. Process mapping (BPMN) & optimisation. Implementing processes to embed CSFs/KPIs in the wider business.
Certified Scrum Master & Certified Product Owner. PRINCE2 practitioner.
Expertise in multiple verticals – Software & IT, Estates, Learning & Development, Health & Safety and Customer Services.
Adept at motivating and encouraging best endeavour across multiple and diverse teams and across multiple time-zones.
Comfortable managing internal teams, external teams and third-party suppliers.
Certified Scrum Master & Certified Product Owner. PRINCE2 practitioner.
Expertise in multiple verticals – Software & IT, Estates, Learning & Development, Health & Safety and Customer Services.
Adept at motivating and encouraging best endeavour across multiple and diverse teams and across multiple time-zones.
Comfortable managing internal teams, external teams and third-party suppliers.
Markets
United States
(Remote
only)
United Kingdom
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
freelance
GDPR Project Manager (Consultant)
The National Housing Federation.
Enabled the Client to achieve Data Protection Compliance in 15 weeks
Analysed existing Data Privacy posture of the business, determined gaps to compliance and delivered the following remediating Data Privacy compliance artefacts:
DPIAs for 25 Work-plans (covering the Federation's 3-year Business Strategy), Enterprise DPIA, Record of Processing Activities (RoPA), Subject Access Request (SAR) procedures, Incident Management procedures, Information Asset Register (IAR), Data Flow Diagram using VISIO, performed Legitimate Interest Assessments, enhanced & created several policy documents - Employee Privacy, Visitor Privacy, Data Protection Policy, Employment contracts for Freelancers.
Conducted process mapping of core functions of the organization using BPMN - marketing process, event creation process, HR •• Finance document exchange process, Campaigns & communications processes.
Provided guidance to ICT for InfoSec compliance & ad-hoc advice to staff on data privacy issues.
Analysed existing Data Privacy posture of the business, determined gaps to compliance and delivered the following remediating Data Privacy compliance artefacts:
DPIAs for 25 Work-plans (covering the Federation's 3-year Business Strategy), Enterprise DPIA, Record of Processing Activities (RoPA), Subject Access Request (SAR) procedures, Incident Management procedures, Information Asset Register (IAR), Data Flow Diagram using VISIO, performed Legitimate Interest Assessments, enhanced & created several policy documents - Employee Privacy, Visitor Privacy, Data Protection Policy, Employment contracts for Freelancers.
Conducted process mapping of core functions of the organization using BPMN - marketing process, event creation process, HR •• Finance document exchange process, Campaigns & communications processes.
Provided guidance to ICT for InfoSec compliance & ad-hoc advice to staff on data privacy issues.
Data protection, GDpr, Process Mapping, Processes, Incident Management, Compliance, Visio, Project Manager, Business strategy, Information Management, Data management, BPMN
2015 - 2019
job
Project Manager
Maximus UK.
April 2015 - Jan 2019
GDPR Compliance Program Management
• Embedded consistent GDPR compliance policies, procedures and processes across the 5 MAXIMUS UK Companies, minimizing risk footprint, driving compliance with DPO
• Enhanced process awareness and transparency by modeling existing processes using BPMN, benchmarking and assessing process maturity & re-engineering critical processes. The Subject Access Requirement/ Freedom of Information request processes were completely redesigned to make them consistent across all the Business Units.
• Minimized crosstalk on GDPR questionnaires and contract amendments between Business, Legal & Commercial teams by providing proactive communications and status tracking.
• Compiled compendium of GDPR FAQs to assist Customer Service Managers to address queries in the first instance, saving 30% time overall and increasing speed of response
• Created Information Asset Registers, Record of Processing Activities document
• Conducted DPIAs and produced responses for about 15 subject access requests (SARs)
Project Manager
• Nearly 50 projects (internal & for DWP) managed and delivered concurrently, with team sizes varying from 7 to 120 using PRINCE 2 methodology across multiple verticals - BI, Estates, Operations, IT, Learning & Development, Customer Experience & Clinical delivery
• Provided PMO support to the wider business & other PM Team Members, filling gaps in expertise to ensure Corporate standards in Project Management were maintained
• Executing pilot projects for feasibility studies and developing Business Cases for viability
Operational Business Analyst
• Development of
◦ Business Cases ranging from £5K to £150K
◦ Tools & templates for Resource Audit
◦ Business Continuity/Disaster Recovery Plans
◦ Dashboards for progress & status monitoring
• Establishing CSFs/KPIs across the business
• Enterprise process analysis and modelling using BPMN with focus on improving customer journey from initial face-to-face assessment to dispatch of final outcome to DWP. Core business processes were modelled during this audit that lasted for 7 weeks: Claimant expense processing, expense processing for Admin staff & Doctors, incoming mail handling, adding assessment site to IT systems, Claimant application registration, referral process, post-scrutiny action etc.
GDPR Compliance Program Management
• Embedded consistent GDPR compliance policies, procedures and processes across the 5 MAXIMUS UK Companies, minimizing risk footprint, driving compliance with DPO
• Enhanced process awareness and transparency by modeling existing processes using BPMN, benchmarking and assessing process maturity & re-engineering critical processes. The Subject Access Requirement/ Freedom of Information request processes were completely redesigned to make them consistent across all the Business Units.
• Minimized crosstalk on GDPR questionnaires and contract amendments between Business, Legal & Commercial teams by providing proactive communications and status tracking.
• Compiled compendium of GDPR FAQs to assist Customer Service Managers to address queries in the first instance, saving 30% time overall and increasing speed of response
• Created Information Asset Registers, Record of Processing Activities document
• Conducted DPIAs and produced responses for about 15 subject access requests (SARs)
Project Manager
• Nearly 50 projects (internal & for DWP) managed and delivered concurrently, with team sizes varying from 7 to 120 using PRINCE 2 methodology across multiple verticals - BI, Estates, Operations, IT, Learning & Development, Customer Experience & Clinical delivery
• Provided PMO support to the wider business & other PM Team Members, filling gaps in expertise to ensure Corporate standards in Project Management were maintained
• Executing pilot projects for feasibility studies and developing Business Cases for viability
Operational Business Analyst
• Development of
◦ Business Cases ranging from £5K to £150K
◦ Tools & templates for Resource Audit
◦ Business Continuity/Disaster Recovery Plans
◦ Dashboards for progress & status monitoring
• Establishing CSFs/KPIs across the business
• Enterprise process analysis and modelling using BPMN with focus on improving customer journey from initial face-to-face assessment to dispatch of final outcome to DWP. Core business processes were modelled during this audit that lasted for 7 weeks: Claimant expense processing, expense processing for Admin staff & Doctors, incoming mail handling, adding assessment site to IT systems, Claimant application registration, referral process, post-scrutiny action etc.
GDPR Compliance, Program Management, Assessment, Monitoring, Development, Project Management, Embedded, Management, Customer service, PMO, Audit, Operations, Project Manager, Information Asset Register (IAR), BPMN, Process Mapping, Ms project, Visio, Subject Access Request (SAR), Business Analysis, Dpia, Enterprise DPIA
2007 - 2015
job
Technical Business Analyst
Imprima UK.
Managed Product Road map interacting with Teams across Imprima’s international offices – Frankfurt, Paris, Amsterdam, London and New York - to define and drive changes and enhancements to the iRooms SaaS platform with a focus on Mergers & Acquisitions (M&A)
• As proxy Product Owner and member of the scrum team, authored requirements and User Stories for an estimated 150 product enhancements for iRooms, about 30 of them major.
• Experience in writing Behaviour Driven development (BDD) specifications using Cucumber/Gherkin.
• Planning & executing UATs.
• Atlassian JIRA admin
• Managed engagement with outsourced offshore development partners Virtusa (Sri Lanka) over two-years
• As Product Owner, designed & delivered a SharePoint-based Digital Transformation & Business Process Re-engineering project to optimize financial workflow using scrum framework. Refer Case Study. This involved mapping of existing business processes, designing the new envisaged process and obtaining approval from stakeholders. Industry-standard BPMN modeling was used. The process was then translated into a series of prioritized requirements and managed as product backlog.
Deployment Manager
• Technical support engineer, providing support to iRooms Customer Service reps in all Imprima offices - applying hot fixes to server code & manipulating data in SQL databases.
• Complete ownership of iRooms servers & iRooms release management & deployment.
• As proxy Product Owner and member of the scrum team, authored requirements and User Stories for an estimated 150 product enhancements for iRooms, about 30 of them major.
• Experience in writing Behaviour Driven development (BDD) specifications using Cucumber/Gherkin.
• Planning & executing UATs.
• Atlassian JIRA admin
• Managed engagement with outsourced offshore development partners Virtusa (Sri Lanka) over two-years
• As Product Owner, designed & delivered a SharePoint-based Digital Transformation & Business Process Re-engineering project to optimize financial workflow using scrum framework. Refer Case Study. This involved mapping of existing business processes, designing the new envisaged process and obtaining approval from stakeholders. Industry-standard BPMN modeling was used. The process was then translated into a series of prioritized requirements and managed as product backlog.
Deployment Manager
• Technical support engineer, providing support to iRooms Customer Service reps in all Imprima offices - applying hot fixes to server code & manipulating data in SQL databases.
• Complete ownership of iRooms servers & iRooms release management & deployment.
Business Analysis, Requirements engineering, Processes, Product Backlog Management, Scrum Product Owner, User stories, Product roadmap, Scrum master, Scrum, UAT Planning, BDD, UAT Execution, Support, Offshore, Workflow, Sql, Customer service, M&A, Saas, Deployment, SharePoint, Digital transformation, Atlassian Jira, BPMN
2006 - 2006
job
IT Manager
PCL Transport Ltd.
• Management of Surveillance Systems & LAN Networks to ensure maximum uptime
• Drove the implementation of finger-print scanning to eliminate suspected buddy-punching
• Drove the implementation of finger-print scanning to eliminate suspected buddy-punching
Project Management, Vendor Management, Network administration, Identity management
2003 - 2006
freelance
Freelance Software Developer & Hardware Support Engineer
[Sole Trader].
• Designed, developed and embedded a CRM desktop software in Visual Basic to manage members, events and donations for a charity Cultural Exchange with China. This software (CEC Dashboard) replaced 15+ excel workbooks and provided a unified front-end for reporting and mail shots, reducing nearly 50% of operational time
• Providing B2B services to Ehelp4U, a nationwide PC Repair callout;
• Guidance to A-Level students with their IT Projects;
• Trained & qualified as a Secondary School Mathematics Teacher under the Graduate Teacher Programme
• Providing B2B services to Ehelp4U, a nationwide PC Repair callout;
• Guidance to A-Level students with their IT Projects;
• Trained & qualified as a Secondary School Mathematics Teacher under the Graduate Teacher Programme
CRM, B2B, Software development, Hardware development, Courses & training, Visual Basic (6 & .NET), PC Building, Hardware support, It support, Bespoke software
2000 - 2003
job
Technology Manager
Onward Technologies UK.
• Software Technical Pre-sales & Consultancy; Project Feasibility Studies; Local contact for all UK-based clients; Technical Interface for all offshore software development activities; Technical and planning strategy for Client Delivery; Knowledge-transfer & transition management of software projects initiated by the UK Office to development teams in Mumbai;
• As SAP Data Migration Consultant @ Alstom Power Lincoln , earned revenue of £450 per day on an 8-month contract (circa £70K).
• As Web Technologist @ Dolphin Telecom Basingstoke , earned revenue of £400 per day on a 6-month contract (circa £48K).
• Successfully delivered multiple software projects (domestic and international, off-shore and on-site) of revenue between £20K and £600K
• As SAP Data Migration Consultant @ Alstom Power Lincoln , earned revenue of £450 per day on an 8-month contract (circa £70K).
• As Web Technologist @ Dolphin Telecom Basingstoke , earned revenue of £400 per day on a 6-month contract (circa £48K).
• Successfully delivered multiple software projects (domestic and international, off-shore and on-site) of revenue between £20K and £600K
SAP, Software development, Management, Sales, Telecom, Off-shore, Manager, Client Engagement Planning, Client liaison, Project Management, IT technical project management, Web Consultant, Account management
1997 - 2000
job
Senior Associate
Cambridge Technology Partners. India.
• Technical Project Lead - software maintenance for Interpay, The Netherlands. The multi-locational software teams (Bangalore, Utrecht & Amsterdam) provided support of a banking application (HP-Unix + Oracle). Interacting with Utrecht & Amsterdam teams.
• Technical Project Lead for Spice Telecom, Bangalore, India; Lead Developer for Florida Power and Light, USA; Lead Developer for National Association of Securities Dealers, USA; Senior Developer, Hand-piece Headquarters Ohio, USA
• Specialised in process mapping as a member of requirements gathering task force
• Technical Project Lead for Spice Telecom, Bangalore, India; Lead Developer for Florida Power and Light, USA; Lead Developer for National Association of Securities Dealers, USA; Senior Developer, Hand-piece Headquarters Ohio, USA
• Specialised in process mapping as a member of requirements gathering task force
Oracle, Unix, Banking, Developer, Support, Process Mapping, Telecom, Lead developer, Software, Senior Developer, Power, USA
1987 - 1997
job
Scientist/Engineer
Indian Space Research Organization.
• Envisioned and delivered an end-to-end integrated Automated Test System to rapidly and reliably test, monitor and report on Spacecraft Power Electronics Subsystems. Drawing on my hands-on experience of manual testing of the system, the automated testing reduced test time by 80% and provided comprehensive data logging for post-test analysis.
• Systems Simulation Engineer for Divisional R&D - SABER Mixed-mode Electronics Systems Simulator.
• Power Electronics Sub-System Engineer - Hardware Sub-system Design, implementation, Testing and Space Qualification of Satellite Power Electronics assemblies and modules.
• Systems Simulation Engineer for Divisional R&D - SABER Mixed-mode Electronics Systems Simulator.
• Power Electronics Sub-System Engineer - Hardware Sub-system Design, implementation, Testing and Space Qualification of Satellite Power Electronics assemblies and modules.
Electronics Engineer, Power System Analysis and Simulation, Automation test, Manual testing, Test Management, Design, System Design, Analogue electronics, Digital design, Implementation, Hardware, Electronics, Power Electronics
My education
2019
Scrum.org
Professional Scrum Master, Scrum
Professional Scrum Master, Scrum
2019
Scrum.org
Professional Scrum Product Owner, Scrum
Professional Scrum Product Owner, Scrum
1982
-
1986
Mysore University
Bachelors, Electronics & Communications Engineering
Bachelors, Electronics & Communications Engineering
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