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Business Analyst with Strong Data Skills
Jaskirat Matharu
,
ilford, United Kingdom
Experience
Other titles
Skills
I'm offering
* I possess nineteen years commercial experience within the financial services industry. * I have five years of banking industry experience * I am PRINCE2 Foundation qualified * I have Business Change Experience * I have thorough experience of insurance/reinsurance including the London and Lloyd's markets. * I studied a BSc Computer Science degree. This degree increased my analytical, problem-solving and communication skills. * I have advanced knowledge of MS SQL Server, MS Reporting Services, MS Access, Excel, FrontPage, PowerPoint, Project, Visio and Word. * I have good knowledge of Crystal Reports, Business Objects, Reporting Services, Cognos and Siebel. I also have knowledge of UML and Rational Rose. I have used JIRA and Quality Centre.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
job
Business Analyst Documents
Bishopsgate Insurance Ltd.
• Working on a data migration project to Global XB a broking system
• Working on the data mapping to Global XB and mitigating risks and issues
• Production of Document Templates using Advanced Word within the Global XB system
• Production of Bordereaux's using Lloyds V5 Standard using Advanced Excel
• Working on UAT Test Plans
• Data Modelling using Visio
• Understanding the timing of when they migrate from the old to new platform
• Working with Senior Stakeholders and having regular workshops
• Working closely with Project Manager on Milestone planning
• Working on the data mapping to Global XB and mitigating risks and issues
• Production of Document Templates using Advanced Word within the Global XB system
• Production of Bordereaux's using Lloyds V5 Standard using Advanced Excel
• Working on UAT Test Plans
• Data Modelling using Visio
• Understanding the timing of when they migrate from the old to new platform
• Working with Senior Stakeholders and having regular workshops
• Working closely with Project Manager on Milestone planning
Excel, Project Manager, Word, Visio, Test, Workshops, Data mapping, Analyst, Production, Manager
2018 - 2019
job
Data Analyst
Brit Insurance, The Leadenhall Building.
• Sourcing bordereaux spreadsheets from within Brit internal systems and filing them logically within the DA SATS system in regards to the data migration
• Using the Broker System Xchanging
• Reviewing binding authority contracts to identify key contract information such as territorial limits and contracting parties
• Data entry of key contract information to DA SATS from Brit's policy administration system
• Identifying key information within a bordereaux and mapping data against correct categories
• Resolving simple data errors such as incorrect currency and date formats
• Escalating more complex queries such as missing or incorrect risk or claims information
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Using the Broker System Xchanging
• Reviewing binding authority contracts to identify key contract information such as territorial limits and contracting parties
• Data entry of key contract information to DA SATS from Brit's policy administration system
• Identifying key information within a bordereaux and mapping data against correct categories
• Resolving simple data errors such as incorrect currency and date formats
• Escalating more complex queries such as missing or incorrect risk or claims information
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
Administration, Contracts, Sourcing, Data quality, Analyst, Contracts
2018 - 2018
job
Business Analyst
Zurich Insurance.
• Working on the data migration of an existing CRM system to a new CRM system called Carrot
• Creation of a new product on a single IT platform from two existing legacy products
• Working on the Data Mapping of 600 Data items from the legacy platform to the new platform
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Data Modelling using Visio
• Working on User Stories
• Working within Business Change and an AGILE environment
• Liaising with offshore suppliers
• Production of reporting and dashboards for HR
• Liaising with key stakeholders and finding out what data is needed on the new platform
• Working with the provider of the platform to find out what that data looks like
• Understanding the data and how they source it for the platform
• Understanding the business processes to deliver the platform
• Understanding the timing of when they migrate from the old to new platform
• Working with Senior Stakeholders and having regular workshops
• Working closely with Project Manager on Milestone planning
• Agreeing processes
• Working on Test Plans and UAT testing with the Test Manager
• Use of Tableau and SQL Server
• Use of JIRA
• Creation of a new product on a single IT platform from two existing legacy products
• Working on the Data Mapping of 600 Data items from the legacy platform to the new platform
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Data Modelling using Visio
• Working on User Stories
• Working within Business Change and an AGILE environment
• Liaising with offshore suppliers
• Production of reporting and dashboards for HR
• Liaising with key stakeholders and finding out what data is needed on the new platform
• Working with the provider of the platform to find out what that data looks like
• Understanding the data and how they source it for the platform
• Understanding the business processes to deliver the platform
• Understanding the timing of when they migrate from the old to new platform
• Working with Senior Stakeholders and having regular workshops
• Working closely with Project Manager on Milestone planning
• Agreeing processes
• Working on Test Plans and UAT testing with the Test Manager
• Use of Tableau and SQL Server
• Use of JIRA
Workshops, It platform, Processes, Manager, Production, Server, Test manager, Testing, Analyst, Data mapping, Offshore, It, Sql, Data quality, Test, Visio, User stories, Tableau, Agile, Jira, CRM, SQL Server, Project Manager
2017 - 2018
job
GDPR Business Analyst
Liberty Specialty Markets.
• Delivering the IT elements of the GDPR programme
• Working on the processes, systems and policies relevant to the GDPR programme within LSM and documenting all requirements these included Broker based systems and SalesForce
• Building Process Flows/ Data Models and system architecture diagrams in Enterprise Architect
• Writing User Stories
• Working in an AGILE environment
• Modelling data and/or system requirements using recognised methods, documentation standards and tools
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Production of reporting including HR Reports/Dashboards
• Ensuring that any IT system deliverable is fully tested and that user sign-off has been received
• Working with IT Security to build a User Access Framework and work closely with IT SMEs in regards to data minimisation and role based access for IT Applications including Genius, ClaimCenter, Iris, SAP and Amazon Web Services based applications. These applications exist within Underwriting, Claims, Finance, HR and Risk Management Functions
• Working with Claims, Finance, Underwriting, Risk Management and HR and having workshops
• Providing relevant information and training/communication material to enable the users to make correct use of any IT solution
• Supporting existing solutions in respect of GDPR and the implementation of small enhancements working closely with the IT Service Management and Infrastructure teams
• Working on the Data Mapping
• Acting as a liaison between the business and technical team
• Facilitating meetings and workshops for team members
• Contribute to RAIDs and project planning
Sept 2016-May 2017
Travelling across Europe and India
• Working on the processes, systems and policies relevant to the GDPR programme within LSM and documenting all requirements these included Broker based systems and SalesForce
• Building Process Flows/ Data Models and system architecture diagrams in Enterprise Architect
• Writing User Stories
• Working in an AGILE environment
• Modelling data and/or system requirements using recognised methods, documentation standards and tools
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Production of reporting including HR Reports/Dashboards
• Ensuring that any IT system deliverable is fully tested and that user sign-off has been received
• Working with IT Security to build a User Access Framework and work closely with IT SMEs in regards to data minimisation and role based access for IT Applications including Genius, ClaimCenter, Iris, SAP and Amazon Web Services based applications. These applications exist within Underwriting, Claims, Finance, HR and Risk Management Functions
• Working with Claims, Finance, Underwriting, Risk Management and HR and having workshops
• Providing relevant information and training/communication material to enable the users to make correct use of any IT solution
• Supporting existing solutions in respect of GDPR and the implementation of small enhancements working closely with the IT Service Management and Infrastructure teams
• Working on the Data Mapping
• Acting as a liaison between the business and technical team
• Facilitating meetings and workshops for team members
• Contribute to RAIDs and project planning
Sept 2016-May 2017
Travelling across Europe and India
Security, Processes, Framework, Enterprise, Underwriting, Production, Web, Amazon, Infrastructure, Analyst, Data mapping, Implementation, It, Workshops, Data quality, Writing, Architecture, Service, Service Management, Finance, Management, Web Services, User stories, Risk Management, GDpr, Salesforce, Amazon Web Services, Agile, Training, SAP
2016 - 2016
job
Technical Business Analyst
Enstar Group Ltd.
• Working on implementation of the development of Solvency II Pillar 3 Regulatory Reporting
• Working on the Data Migration of SQL Server to Tagetik
• Development of ETLs in Tagetik for Solvency II and SQL Server
• Working on the reconciliation and consolidation of finance data in Tagetik and SQL Server
• Capturing and communicating of ongoing business requirements to Senior Stakeholders
• Driving business change in regards to being a liaison point between technology and finance and managing key stakeholder expectations
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Building Process Flows/Data Models using Visio
• Writing User Stories
• Providing stakeholder support throughout the Design to Implementation Phases
• Managing workshops for Solvency II Pillar 3 Reporting Requirements
• Advanced Excel skills used in reconciliation suites
• Production of business requirement documentation in an AGILE environment
• Manipulating and analysis of large amounts of reinsurance/insurance data
• Querying SQL Server using Advanced Select statements including T-SQL
• Supporting the project teams during the analysis and planning stages of software development
• Use of Tableau
• Supporting test preparation activities by creating use cases, acceptance criteria and supporting test script creation
• Establishing deliverables and reviewing business processes
• Writing requirements, instructions, and specifications and creating process flows
• Working on the Data Migration of SQL Server to Tagetik
• Development of ETLs in Tagetik for Solvency II and SQL Server
• Working on the reconciliation and consolidation of finance data in Tagetik and SQL Server
• Capturing and communicating of ongoing business requirements to Senior Stakeholders
• Driving business change in regards to being a liaison point between technology and finance and managing key stakeholder expectations
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Building Process Flows/Data Models using Visio
• Writing User Stories
• Providing stakeholder support throughout the Design to Implementation Phases
• Managing workshops for Solvency II Pillar 3 Reporting Requirements
• Advanced Excel skills used in reconciliation suites
• Production of business requirement documentation in an AGILE environment
• Manipulating and analysis of large amounts of reinsurance/insurance data
• Querying SQL Server using Advanced Select statements including T-SQL
• Supporting the project teams during the analysis and planning stages of software development
• Use of Tableau
• Supporting test preparation activities by creating use cases, acceptance criteria and supporting test script creation
• Establishing deliverables and reviewing business processes
• Writing requirements, instructions, and specifications and creating process flows
Technology, Processes, Production, Server, Software, Insurance, Regulatory, Development, Analyst, Support, Implementation, Workshops, Data quality, Design, Test, T-SQL, Finance, Visio, User stories, Tableau, Agile, Software development, SQL Server, Writing, Excel, Sql
2015 - 2015
job
Business Data Analyst
Barclays, 1 Churchill Place.
• Working on the Wealth Savings Simplification Project to simplify fifty wealth savings products onto one product, migrating 150k customers
• Working on the data migration of an existing CRM system to a new CRM system
• Working towards FCA Guidelines and Data Governance Rules
• Capturing and communicating of ongoing business requirements to Senior Stakeholders
• Working in an AGILE environment
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Writing User Stories
• Production of Reporting including HR Reports/Dashboards
• Formalise business requirements into functional design documents
• Production of report specification documents in the various Stages working through Design to Maintenance
• Running and building reports in Advanced MS Access and MS Excel using macros and VBA
• Use of SQL Server
• Coordinate, package and communicate MI for FCA reporting
• Production of a data dictionary that defines standard reporting definitions
• Data quality and Reconciliation; identification and resolution of issues
• Supporting the project teams during the analysis and planning stages of software development
• Supporting test preparation activities by creating use cases, acceptance criteria and supporting test script creation
• Establishing deliverables and reviewing business processes
• Writing requirements, instructions, and specifications and creating flowcharts
• Acting as a liaison between the business and technical team
• Facilitating meetings and workshops for team members
• Working on the data migration of an existing CRM system to a new CRM system
• Working towards FCA Guidelines and Data Governance Rules
• Capturing and communicating of ongoing business requirements to Senior Stakeholders
• Working in an AGILE environment
• Having various Data Quality/Data Profiling checks
• Making sure Data Lineage was captured
• Writing User Stories
• Production of Reporting including HR Reports/Dashboards
• Formalise business requirements into functional design documents
• Production of report specification documents in the various Stages working through Design to Maintenance
• Running and building reports in Advanced MS Access and MS Excel using macros and VBA
• Use of SQL Server
• Coordinate, package and communicate MI for FCA reporting
• Production of a data dictionary that defines standard reporting definitions
• Data quality and Reconciliation; identification and resolution of issues
• Supporting the project teams during the analysis and planning stages of software development
• Supporting test preparation activities by creating use cases, acceptance criteria and supporting test script creation
• Establishing deliverables and reviewing business processes
• Writing requirements, instructions, and specifications and creating flowcharts
• Acting as a liaison between the business and technical team
• Facilitating meetings and workshops for team members
Test, Processes, Production, Server, Software, Development, Analyst, Workshops, Access, Data quality, Design, User stories, VBA, Agile, Software development, CRM, SQL Server, Writing, Excel, Sql
2014 - 2014
job
Business Analyst
Ford Motor Company, Eagle Way.
• Analyse, improve / re-engineer and globally align Asset Services processes
• Document Asset Services processes and operational procedures
• Building documentation to understand Process Flow
• Working through the whole Project lifecycle
• Preparation of an Asset Services IT Process Audit in 2014
• Implementation of DWPA (a new web based tool to facilitate PC Renewal processes)
• Manage and maintain PC hardware in Ford's asset management system .eAsset.
• Identify and fix data issues in eAsset
• Use of Business Objects and SQL Server
• Analyse eAsset data, run regular metrics for PC Asset Management
• Produce Ad-Hoc reports as required using MS Access and MS Excel
• Drive eAsset tool enhancements in collaboration with the global Asset Services team
• Document Asset Services processes and operational procedures
• Building documentation to understand Process Flow
• Working through the whole Project lifecycle
• Preparation of an Asset Services IT Process Audit in 2014
• Implementation of DWPA (a new web based tool to facilitate PC Renewal processes)
• Manage and maintain PC hardware in Ford's asset management system .eAsset.
• Identify and fix data issues in eAsset
• Use of Business Objects and SQL Server
• Analyse eAsset data, run regular metrics for PC Asset Management
• Produce Ad-Hoc reports as required using MS Access and MS Excel
• Drive eAsset tool enhancements in collaboration with the global Asset Services team
Sql, Excel, SQL Server, Audit, Management, Asset Management, Access, It, Implementation, Analyst, Hardware, Web, Server, PC, Audit, Processes
2013 - 2014
job
Business Analyst Windows
unknown.
7
• Produce Daily and weekly reports as required by the program for Windows 7 Rollout
• Analyse Business unit Input , Quality check that data and provide required outputs
• Accept Changes to Baselined Business data and manage that change through the required processes ensuring timely change management
• Produces Engineering scheduling slots spreadsheet in line with the resource plan
• Use of Advanced Excel, production of macros, vba, pivots
• Prepares Go - No/Go Data to support decision making as required
• Produces Stock level Forecasting Data as required
• Produce Daily and weekly reports as required by the program for Windows 7 Rollout
• Analyse Business unit Input , Quality check that data and provide required outputs
• Accept Changes to Baselined Business data and manage that change through the required processes ensuring timely change management
• Produces Engineering scheduling slots spreadsheet in line with the resource plan
• Use of Advanced Excel, production of macros, vba, pivots
• Prepares Go - No/Go Data to support decision making as required
• Produces Stock level Forecasting Data as required
Change management, Excel, Forecasting, VBA, Management, Windows, Engineering, Support, Analyst, Production, Go, Processes
2012 - 2013
job
Business Readiness Analyst
Lloyds Banking Group.
• Working on the Largest European bank wide Mortgage Migration program to migrate 1,733,845 mortgage accounts with balances of £145.086bn from Borrowers to UFSS
• Working on data migration of an existing CRM system to a new CRM system
• Work with Business Unit teams to formalise requirements into functional design documents adhering to Lloyds banking standards and FCA standards
• Preparation and execution of detailed unit test cases used in the various test phases
• Managing and supporting QA and UAT test phases for Mortgage Migration
• Supporting users in the Post Go Live environment with regards to resolving issues and training needs
• Responsible for creating and maintaining a Readiness Assurance dashboard which collates over c500 readiness factors that provides a Group wide single view using VBA coding
• Responsible for leading the Change Control process for any amendments to agreed Readiness Factors in relation to Mortgage Migration
• Leads the automated input process for key business area stakeholders
• Produces the Readiness assessment for Proving Cycles & Dress Rehearsal assurance prior to each event
• Use of Advanced Excel, production of macros, vba, pivots
• Strong stakeholder management skills and working as a team
• Working on data migration of an existing CRM system to a new CRM system
• Work with Business Unit teams to formalise requirements into functional design documents adhering to Lloyds banking standards and FCA standards
• Preparation and execution of detailed unit test cases used in the various test phases
• Managing and supporting QA and UAT test phases for Mortgage Migration
• Supporting users in the Post Go Live environment with regards to resolving issues and training needs
• Responsible for creating and maintaining a Readiness Assurance dashboard which collates over c500 readiness factors that provides a Group wide single view using VBA coding
• Responsible for leading the Change Control process for any amendments to agreed Readiness Factors in relation to Mortgage Migration
• Leads the automated input process for key business area stakeholders
• Produces the Readiness assessment for Proving Cycles & Dress Rehearsal assurance prior to each event
• Use of Advanced Excel, production of macros, vba, pivots
• Strong stakeholder management skills and working as a team
Design, Excel, CRM, Training, Stakeholder Management, VBA, Event, Management, Unit test, QA, Test, Banking, Analyst, Assessment, Production, Go
2009 - 2009
job
Information Analyst
NTA.
• Working on a project to improve TOP reporting within the NHS
• Running and building reports in Advanced MS Access and MS Excel using macros and VBA
• Capturing requirements of the business and producing finished outputs
• Building and running high level management reporting
• Running and building reports in Advanced MS Access and MS Excel using macros and VBA
• Capturing requirements of the business and producing finished outputs
• Building and running high level management reporting
Excel, VBA, Management, Access, Management Reporting, Analyst
2008 - 2009
job
MI Analyst
Beazley Insurance, Plantation Place.
• Working on a project to improve financial reporting within the organisation.
• Production of reconciliation and renewal reporting
• Use of Advanced Excel, production of macros, vba, pivots
• Use of Business Objects
• Running and building reports in Advanced MS Access and MS Excel using macros and VBA
• Capturing requirements of the business and producing finished outputs
• Building and running high level management reporting
• Production and analysis of Gross Net Reinsurance data for the organisation
• Building and analysing financial returns for Lloyds of London and complex data structures
• Supporting business users and working to targets
• QA & User testing of reports & sign off
• Analysis of legacy reporting and creating functional specification
• Production of reconciliation and renewal reporting
• Use of Advanced Excel, production of macros, vba, pivots
• Use of Business Objects
• Running and building reports in Advanced MS Access and MS Excel using macros and VBA
• Capturing requirements of the business and producing finished outputs
• Building and running high level management reporting
• Production and analysis of Gross Net Reinsurance data for the organisation
• Building and analysing financial returns for Lloyds of London and complex data structures
• Supporting business users and working to targets
• QA & User testing of reports & sign off
• Analysis of legacy reporting and creating functional specification
Excel, User testing, VBA, Management, QA, Net, Access, Management Reporting, Analyst, Testing, Organization, Production
2008 - 2008
job
Data Analyst
CIPFA.
• Building and running various financial reports in Crystal Reports 11
• Building and running registration reports in Impromptu Cognos
• Running and building reports in advanced MS Access and MS Excel using macros and VBA.
• Statistical reporting of registrations
• QA & User testing of reports & sign off
• Working to targets
• Building and running registration reports in Impromptu Cognos
• Running and building reports in advanced MS Access and MS Excel using macros and VBA.
• Statistical reporting of registrations
• QA & User testing of reports & sign off
• Working to targets
Excel, User testing, VBA, QA, Access, Analyst, Testing
2007 - 2008
job
Business Analyst
Neopost Ltd.
• Working on a data migration project to move reporting from MS Access to Siebel Analytics
• Working in a large Marketing Department
• Use of MS SQL Server 2005-Advanced Level, creation of complex stored procedures and Translate SQL
• Building reports for users across the business including management and external customers.
• Building various front end reports and improving current reports in Siebel Analytics and SAP.
• Running and building reports in advanced MS Access and MS Excel using macros and VBA.
• Translating functional specifications from business users into finished reporting outputs.
• KPI reporting for Marketing and sales and working with Dashboards
• Analysis of legacy reporting and creating functional specification
• Performance, market segmentation and statistical reporting
• Running regular and ad-hoc reports for marketing, sales and service.
• Building complex data structures
• User Testing of Reports and supporting business users through sign off.
• Working in a large Marketing Department
• Use of MS SQL Server 2005-Advanced Level, creation of complex stored procedures and Translate SQL
• Building reports for users across the business including management and external customers.
• Building various front end reports and improving current reports in Siebel Analytics and SAP.
• Running and building reports in advanced MS Access and MS Excel using macros and VBA.
• Translating functional specifications from business users into finished reporting outputs.
• KPI reporting for Marketing and sales and working with Dashboards
• Analysis of legacy reporting and creating functional specification
• Performance, market segmentation and statistical reporting
• Running regular and ad-hoc reports for marketing, sales and service.
• Building complex data structures
• User Testing of Reports and supporting business users through sign off.
Sales, SQL Server 2005, Server, KPI, Testing, Analyst, Access, Service, Stored procedures, Analytics, Marketing, Management, VBA, Marketing and sales, User testing, SAP, SQL Server, Excel, Sql
2007 - 2007
job
Data Analyst
Aig Insurance.
• Working on a project to automate reports for the risk management team.
• Building various reports and improving current reports in Impromptu Cognos.
• Producing claims reports for internal and external customers.
• Analysis of legacy reporting and creating functional specification
• User Testing of Reports and supporting business users through sign off.
• Translating functional specifications from business users into finished reporting outputs.
• Working to set targets
• Building various reports and improving current reports in Impromptu Cognos.
• Producing claims reports for internal and external customers.
• Analysis of legacy reporting and creating functional specification
• User Testing of Reports and supporting business users through sign off.
• Translating functional specifications from business users into finished reporting outputs.
• Working to set targets
User testing, Risk Management, Management, Analyst, Testing
2005 - 2007
job
Management Information Analyst
Aspen Insurance Company.
• Working as part of a team to develop and produce a series of reports on a daily, weekly, monthly, quarterly and on an ad-hoc basis.
• Built various Access Databases using tables, queries, macros and forms to produce claim reports, monitor premium income for the business as a whole
• Produce reports for underwriters to monitor new, lapsed and renewable risks.
• Advanced SQL Server 2005 (including T-SQL)
• Using SQL server 2005 and Sybase to query the data warehouse in SQL for information that can be extracted and administered in reports. The front-end of these reports are in Microsoft Reporting Services 2005. The use of various servers including the use of remote and citrix servers.
• Creation of stored procedures and DTS
• Production of reconciliation and renewal reporting
• Analysis of legacy reporting and creating functional specification
• Translating functional specification into finished reporting
• QA & User testing of reports & sign off
• Working to deadlines
• Built various Access Databases using tables, queries, macros and forms to produce claim reports, monitor premium income for the business as a whole
• Produce reports for underwriters to monitor new, lapsed and renewable risks.
• Advanced SQL Server 2005 (including T-SQL)
• Using SQL server 2005 and Sybase to query the data warehouse in SQL for information that can be extracted and administered in reports. The front-end of these reports are in Microsoft Reporting Services 2005. The use of various servers including the use of remote and citrix servers.
• Creation of stored procedures and DTS
• Production of reconciliation and renewal reporting
• Analysis of legacy reporting and creating functional specification
• Translating functional specification into finished reporting
• QA & User testing of reports & sign off
• Working to deadlines
Sql, SQL Server, User testing, Data Warehouse, Management, T-SQL, QA, Stored procedures, Citrix, Analyst, Testing, Sybase, Server, Production, SQL Server 2005
2002 - 2005
job
Reinsurance Technician
Minster Insurance Services.
* Worked as part of a team to administer the marine facultative reinsurance recoveries. This covered x/l, aph and treaty reinsurances.
* Built an Access Database linked to the in-house IT system using macros, forms, reports and queries to enable bad-debt analysis of credit control debts.
* Built various control reports within Access and Excel.
* Worked on a User-testing project to enable the construction of a new in-house IT system.
* Dealt with paid and outstanding reinsurance recoveries.
* Dealt with broker and credit control queries.
* Built an Access Database linked to the in-house IT system using macros, forms, reports and queries to enable bad-debt analysis of credit control debts.
* Built various control reports within Access and Excel.
* Worked on a User-testing project to enable the construction of a new in-house IT system.
* Dealt with paid and outstanding reinsurance recoveries.
* Dealt with broker and credit control queries.
Excel, Database, It, Testing
2002 - 2002
job
Administrative Assistant
AIG Europe (UK) Ltd.
* Responsible for the back-up support of the Customer Unit Servicing Team.
* Worked on the validation of team members' processing.
* Built an Excel spreadsheet using macros to deal with the accounts queries of the department.
* Worked on the validation of team members' processing.
* Built an Excel spreadsheet using macros to deal with the accounts queries of the department.
Excel, Support, Processing, UP
2001 - 2001
job
Data Entry Clerk
South Crescent.
* Entering data into a Unix Based system.
* Auditing and maintaining large amounts of data for a team of ten people.
* Auditing and maintaining large amounts of data for a team of ten people.
Unix
My education
1998
-
2001
Leicester University
BSc, Computer Science
BSc, Computer Science
1996
-
1998
Seven Kings High School
Secondary, Mathematics
Secondary, Mathematics
1991
-
1996
Little Ilford School
GCSEs, Mathematics
GCSEs, Mathematics
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