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Professional Virtual Assistant
Noelle Stubbs
,
Wimbish, United Kingdom
Experience
Other titles
Skills
I'm offering
URAssist was set up by Noelle Stubbs in 2019. Ihas 18 years professional experience in roles such as Office Manager, Account Manager, UK Office Manager, Operations & Facilities Manager, Asset Configuration Manger and IT Project Change Manager. Noelle has a diploma in Business Administration, Computer Programming and is a Qualified ITIL & Prince2 Practitioner.
My career path began to change when I realised that my vast skill set and keen interest in supporting businesses would benefit start-up, small and medium organisations in need of administration assistance.
I currently work independently and my current clients range from start-up entrepreneurs to small and medium business with the additional domestic client. I will treat your business like my own, I operate on a "must achieve" attitude. My loyalty, positivity, dedication, honesty and motivated attitude allows me to continue to grow my business and fully support clients to the highest standard.
“I support stressed, overwhelmed, overworked business owners managing their daily tasks, allowing them to spend time focusing on what really matters to them and improve their business"
My career path began to change when I realised that my vast skill set and keen interest in supporting businesses would benefit start-up, small and medium organisations in need of administration assistance.
I currently work independently and my current clients range from start-up entrepreneurs to small and medium business with the additional domestic client. I will treat your business like my own, I operate on a "must achieve" attitude. My loyalty, positivity, dedication, honesty and motivated attitude allows me to continue to grow my business and fully support clients to the highest standard.
“I support stressed, overwhelmed, overworked business owners managing their daily tasks, allowing them to spend time focusing on what really matters to them and improve their business"
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Operations Manager
ARCC Innovations Ltd.
KEY RESPONSIBILITIES & ACHIEVEMENTS
* Supported the Director in the implementation of site operation policies and procedures.
* Lead the Production, Design and Manufacturing team in delivering high level production output in line with the companies and customers' expectations.
* Proactively identifying and implementing appropriate changes in order to make business improvements.
* Produce and monitor sales and forecast sales accounts. Production of monthly/quarterly sales and cost of sales reports.
* Managed all site facilities, ensuring all maintenance work on site was planned, delivered and executed in the most effective and effortless way possible
* Managed and monitored standards, processes, communication, training requirements, systems, planned preventative maintenance and compliance inspections to ensure all responsibilities associate with Health & Safety were adhered to. Maintained health & safety compliance across the site, including audits, risk assessments, fire system, PPE etc.
* Worked closely with the Marketing Manager to assist her in final decision making on events, advertising, social media and the implementation of the company's new website.
* Delivered all company changes or updated information to staff and incubators on site.
* Production Team line-manager+.
* HR Duties included but not limited to assisting the director in recruitment and creation of job specs, organising employee training, updating employee records, monitoring and recording all sick and holiday leave, provide support to employees in various HR matters, assist in the development of and implementation of HR policies.
* Supported the Director in the implementation of site operation policies and procedures.
* Lead the Production, Design and Manufacturing team in delivering high level production output in line with the companies and customers' expectations.
* Proactively identifying and implementing appropriate changes in order to make business improvements.
* Produce and monitor sales and forecast sales accounts. Production of monthly/quarterly sales and cost of sales reports.
* Managed all site facilities, ensuring all maintenance work on site was planned, delivered and executed in the most effective and effortless way possible
* Managed and monitored standards, processes, communication, training requirements, systems, planned preventative maintenance and compliance inspections to ensure all responsibilities associate with Health & Safety were adhered to. Maintained health & safety compliance across the site, including audits, risk assessments, fire system, PPE etc.
* Worked closely with the Marketing Manager to assist her in final decision making on events, advertising, social media and the implementation of the company's new website.
* Delivered all company changes or updated information to staff and incubators on site.
* Production Team line-manager+.
* HR Duties included but not limited to assisting the director in recruitment and creation of job specs, organising employee training, updating employee records, monitoring and recording all sick and holiday leave, provide support to employees in various HR matters, assist in the development of and implementation of HR policies.
Implementation, Social, Processes, Manager, Forecast, Production, Health, Safety, Development, Monitoring, Support, Social Media, Recruitment, Compliance, Website, Sales, Operations manager, Training, Operations, Advertising, Design, Marketing
2019 - ?
job
Virtual Assistant
Self Employed.
KEY RESPONSIBILITIES & ACHIEVEMENTS
Provide multifaceted services as a personal assistant to executives, entrepreneurs, career professionals and parents. Prioritize and manage diverse tasks, from screening calls and managing emails to paying bills, internet marketing, research, coordinating calendars, planning events, arranging travel, sales support, IT support, personal organisation. I provide guidance and implement new processes and systems to my clients.
Provide multifaceted services as a personal assistant to executives, entrepreneurs, career professionals and parents. Prioritize and manage diverse tasks, from screening calls and managing emails to paying bills, internet marketing, research, coordinating calendars, planning events, arranging travel, sales support, IT support, personal organisation. I provide guidance and implement new processes and systems to my clients.
Marketing, It support, Research, Personal assistant, Sales, It, Support, Organization, Internet, Processes
2015 - 2018
job
Change Request Officer
British Forces IT Headquarters.
KEY RESPONSIBILITIES & ACHIEVEMENTS
* Led the planning and delivery of IT change requests across the Defence Infrastructure Internet (DII) within the Germany (Paderborn) Garrison in support of UK military operations.
* Directed the roll out of an IT infrastructure refresh including 4,500 assets across 7 MoD sites and ensured all change management processes were adhered to.
* Planned and co-ordinated the drawdown and decommissioning of 5 large military sites in line with requirements.
* Led DII migration to MoD net systems with responsibility for collating all user profile data, issuing reports and enforcing a process where users had to be in line with the data limits for smooth data migration.
* Undertook site visits and liaised with the Change Advisory Board to review current infrastructure, requirements / needs, costings, risks, schedules and organisational impact of changes.
* Performed regular site audits and ensured all assets for delivery of MOD services were controlled in line with SLAs.
* Created a Local MOSS site for unit leads to share ideas, experiences and information on services provided by the MoD.
* Chaired monthly meetings with stakeholders to ensure users of DII were adhering to MoD IT security / change policies.
* Acted as the Local Security Officer and held quarterly meetings with Unit Leads to discuss user policies, data management policies and MOD hardware security.
* Held responsibility for the creation of DII secret user accounts in adherence with the DIIS user policy.
* Led the planning and delivery of IT change requests across the Defence Infrastructure Internet (DII) within the Germany (Paderborn) Garrison in support of UK military operations.
* Directed the roll out of an IT infrastructure refresh including 4,500 assets across 7 MoD sites and ensured all change management processes were adhered to.
* Planned and co-ordinated the drawdown and decommissioning of 5 large military sites in line with requirements.
* Led DII migration to MoD net systems with responsibility for collating all user profile data, issuing reports and enforcing a process where users had to be in line with the data limits for smooth data migration.
* Undertook site visits and liaised with the Change Advisory Board to review current infrastructure, requirements / needs, costings, risks, schedules and organisational impact of changes.
* Performed regular site audits and ensured all assets for delivery of MOD services were controlled in line with SLAs.
* Created a Local MOSS site for unit leads to share ideas, experiences and information on services provided by the MoD.
* Chaired monthly meetings with stakeholders to ensure users of DII were adhering to MoD IT security / change policies.
* Acted as the Local Security Officer and held quarterly meetings with Unit Leads to discuss user policies, data management policies and MOD hardware security.
* Held responsibility for the creation of DII secret user accounts in adherence with the DIIS user policy.
Change management, Operations, Data management, It infrastructure, Management, Security, Net, It, Support, Infrastructure, Hardware, Advisory board, Internet, Processes, LED
2009 - 2011
job
UK IT & Vendor Manager
Archive Company.
* Managed and organised general office services such office stationery, IT equipment, furniture, catering, janitorial supplies, cleaning, heating, recycling, shredding, post, phone services, conference facilities, appliance testing, risk assessments, security, equipment, server room, Archive Company, in house laptops and travel hire company.
* Ensured health & safety regulations were complied with (First Aid, Fire Marshall, PAT Testing)
* Acted as the first point of contact for the smooth running of IT services throughout the UK Offices, which involved computer applications and installations, hardware and software issues, server issues, backup system, PC/laptop set up, I took on the role of IT support person for staff issues with their laptops/desktops.
* Managed and updated 3 LIVE internal websites and portal home pages for internal staff announcements, in relation to job adverts, personal development plans and events.
* I had full responsibility of managing the laptop, telecommunications, stationery, cleaning, catering, utilities, travel hire supplier accounts, with also having managed the property lease agreements and maintenance in conjunction with the landlord.
* Assisted extensively with the merge of the compliance team in Leicester and resources team in London. Planned, co-ordinated and managed the closure of three large offices and re-location of one office. Designed new business cards/letterhead, collateral one pagers etc. Worked Closely with IT department in the US for the smooth transition of the compliance team to resources.
* Organised Internal, Consultant, Client and Charity Events , Support Compliance Management Team daily
* Supported HR Director as and when required.
* Managed admin duties within our Compliance Team & UK Operations Team and general office admin support to 42 persons in UK.
* I carried out an extensive review on all supplier's and sourced new vendors for all office services, which resulted in a saving of £72,000 annually with enhanced services.
* Update company expenditure system, produce yearly forecasts, comparison reports, certified/approved supplier invoices,
* Project managed new bespoke partitions within the office, bespoke conference phone facility and implementation of a new server structure.
* Reception role: Manage meeting rooms, email response, CV screening, switchboard, distributed mail, general administration duties, organised catering, couriers, cabs, travel. Meet & Greet, Interview set up, Welcome Boards, organised all Op's and Management team meetings.
* Ensured health & safety regulations were complied with (First Aid, Fire Marshall, PAT Testing)
* Acted as the first point of contact for the smooth running of IT services throughout the UK Offices, which involved computer applications and installations, hardware and software issues, server issues, backup system, PC/laptop set up, I took on the role of IT support person for staff issues with their laptops/desktops.
* Managed and updated 3 LIVE internal websites and portal home pages for internal staff announcements, in relation to job adverts, personal development plans and events.
* I had full responsibility of managing the laptop, telecommunications, stationery, cleaning, catering, utilities, travel hire supplier accounts, with also having managed the property lease agreements and maintenance in conjunction with the landlord.
* Assisted extensively with the merge of the compliance team in Leicester and resources team in London. Planned, co-ordinated and managed the closure of three large offices and re-location of one office. Designed new business cards/letterhead, collateral one pagers etc. Worked Closely with IT department in the US for the smooth transition of the compliance team to resources.
* Organised Internal, Consultant, Client and Charity Events , Support Compliance Management Team daily
* Supported HR Director as and when required.
* Managed admin duties within our Compliance Team & UK Operations Team and general office admin support to 42 persons in UK.
* I carried out an extensive review on all supplier's and sourced new vendors for all office services, which resulted in a saving of £72,000 annually with enhanced services.
* Update company expenditure system, produce yearly forecasts, comparison reports, certified/approved supplier invoices,
* Project managed new bespoke partitions within the office, bespoke conference phone facility and implementation of a new server structure.
* Reception role: Manage meeting rooms, email response, CV screening, switchboard, distributed mail, general administration duties, organised catering, couriers, cabs, travel. Meet & Greet, Interview set up, Welcome Boards, organised all Op's and Management team meetings.
Hardware, UP, Manager, Portal, Utilities, PC, Server, Office, Software, Health, Safety, Backup, Development, Administration, Testing, Support, Implementation, It, Reception, Security, Compliance, Management, Interview, Operations, Websites, It support
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