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Zoe Samantha MUa
Zoe Samantha Nicholas
,
Virginia Water, United Kingdom
Experience
Other titles
Skills
I'm offering
I have a background in Sales and being an Area Sales Manager in construction, not very glamorous, I know! I have a passion and love for make up so if I could link the two and love my job that would be the dream! I am bubbly, self motivated and a good listener.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Area Sales Manager
Baxi Ltd.
(made redundant)
• Manage the Southern region (My postcodes were BR, CR, DA, KT, SE, SM & SW)
establishing, maintaining and expanding my customer base by servicing the needs of both new and existing customers by building and maintaining relationships.
• Completing site visits to help installers with advice for any issues during install,
registering the boiler and aftercare for the Warranty calls with any issues.
• Organising and managing installer training events and evenings on both new and existing products.
• Sharing insights, providing training, education and literature to merchant staff and installers.
• Weekly compiling and analysing sales figures, KPIs and reports and using this information
to manage my diary outlining my areas which are doing well and also areas which need
improvement and my focus on.
• Reporting to senior managers and company directors.
• Taking orders/ increasing sales with Plumbing Merchant managers with both new and existing products receiving an order commitment to close the meeting.
• Managing my own diary and organising meetings with Installers, Branch managers,
Regional Managers and Directors.
• Trade shows and product demonstrations.
• Manage the Southern region (My postcodes were BR, CR, DA, KT, SE, SM & SW)
establishing, maintaining and expanding my customer base by servicing the needs of both new and existing customers by building and maintaining relationships.
• Completing site visits to help installers with advice for any issues during install,
registering the boiler and aftercare for the Warranty calls with any issues.
• Organising and managing installer training events and evenings on both new and existing products.
• Sharing insights, providing training, education and literature to merchant staff and installers.
• Weekly compiling and analysing sales figures, KPIs and reports and using this information
to manage my diary outlining my areas which are doing well and also areas which need
improvement and my focus on.
• Reporting to senior managers and company directors.
• Taking orders/ increasing sales with Plumbing Merchant managers with both new and existing products receiving an order commitment to close the meeting.
• Managing my own diary and organising meetings with Installers, Branch managers,
Regional Managers and Directors.
• Trade shows and product demonstrations.
Training, Sales, Manager
2017 - 2019
job
Area Sales Manager
John Guest.
Manage the Southern region (SW, SE, Surrey & Sidcup) establishing, maintaining and expanding my customer base by servicing the needs of my existing customers by
building and maintaining relationships.
• Completing site visits to help customers understand our products and providing the best
solutions for their needs for both general plumbing and our underfloor heating systems.
• Sharing insights, providing training and education to staff and the end user.
• Weekly compiling and analysing sales figures and KPIs.
• Reporting to senior managers and company directors.
• Taking orders/ increasing sales with Plumbing Merchant managers with both new and existing products during meetings.
• Managing my own diary and organising meetings with Branch managers, Regional
Managers and Directors.
• Organising and running trade shows and product demonstrations.
• Site visits to obtain new business and new customers.
Relocated back to London and transferred the role in May 2018
building and maintaining relationships.
• Completing site visits to help customers understand our products and providing the best
solutions for their needs for both general plumbing and our underfloor heating systems.
• Sharing insights, providing training and education to staff and the end user.
• Weekly compiling and analysing sales figures and KPIs.
• Reporting to senior managers and company directors.
• Taking orders/ increasing sales with Plumbing Merchant managers with both new and existing products during meetings.
• Managing my own diary and organising meetings with Branch managers, Regional
Managers and Directors.
• Organising and running trade shows and product demonstrations.
• Site visits to obtain new business and new customers.
Relocated back to London and transferred the role in May 2018
Training, Sales, Manager
2016 - 2016
job
Temping Role Search Consultancy Internal Placement- Key Accounts Administrator
Credit Control.
• Completing all administration for 15 Sales Ledgers and completing specialised billings.
• Knowledge of finance & Payroll software and programmes and portals.
• Inbound and outbound telephone and email communication with clients and customers.
Relocated from London to Scotland
• Knowledge of finance & Payroll software and programmes and portals.
• Inbound and outbound telephone and email communication with clients and customers.
Relocated from London to Scotland
Administration, Finance, Sales, Software, Search, Administrator
2015 - 2016
job
Area Sales Manager
Artex- British Gypsum.
Manage the Southern region establishing, maintaining and expanding my customer base
by servicing the needs of my existing customers by building and maintaining
relationships.
• Completing market research and customer feedback for new products and competition.
• Sharing insights, providing training and education to staff and the end user.
• Weekly compiling and analysing sales figures and KPIs.
• Reporting to senior managers and company directors.
• Taking orders/ increasing sales with Tradepoint Managers with both new and existing
products during aisle walks. Increasing my area by 7%.
• Managing my own diary and organising meetings with managers, regional managers and directors.
• Organising and running trade shows and product demonstrations throughout the country.
by servicing the needs of my existing customers by building and maintaining
relationships.
• Completing market research and customer feedback for new products and competition.
• Sharing insights, providing training and education to staff and the end user.
• Weekly compiling and analysing sales figures and KPIs.
• Reporting to senior managers and company directors.
• Taking orders/ increasing sales with Tradepoint Managers with both new and existing
products during aisle walks. Increasing my area by 7%.
• Managing my own diary and organising meetings with managers, regional managers and directors.
• Organising and running trade shows and product demonstrations throughout the country.
Market research, Research, Training, Sales, Manager
2014 - 2015
job
Internal Sales Agent
Cemex Ltd.
(made redundant).
• Complete inbound and outbound telephone calls and emails with customers and merchants including Keyline, Travis Perkins & Jewson.
• Telephone sales generating verbal and written quotations for customer and merchant for
both tender and firms.
• Liaise with customers, fourteen Area Sales Managers and company plants, to assist with orders and any issues on all sides.
• Date Input onto both SAP & CRM systems for tender and firms orders and generating
contracts to customers.
• Completing all internal work needed for fourteen Area Sales Managers.
• Complete inbound and outbound telephone calls and emails with customers and merchants including Keyline, Travis Perkins & Jewson.
• Telephone sales generating verbal and written quotations for customer and merchant for
both tender and firms.
• Liaise with customers, fourteen Area Sales Managers and company plants, to assist with orders and any issues on all sides.
• Date Input onto both SAP & CRM systems for tender and firms orders and generating
contracts to customers.
• Completing all internal work needed for fourteen Area Sales Managers.
CRM, SAP, Contracts, Sales, Contracts, Agent
2013 - 2014
job
Customer Service Representative
Zara.com.
• Complete inbound and outbound calls, Respond to customer emails and enquiries.
• I pride myself for achieving a high productivity rate, double the average within Zara.com.
• I am always happy to help my colleagues whenever I can, and always looking to learn
and improve myself.
• Providing excellent customer service always going the extra mile for the customer.
• I pride myself for achieving a high productivity rate, double the average within Zara.com.
• I am always happy to help my colleagues whenever I can, and always looking to learn
and improve myself.
• Providing excellent customer service always going the extra mile for the customer.
Customer service, Service
2013 - 2013
job
Door To Door Sales Representative
Commission only.
I excelled in converting 'cold calling' at people's doors to agreed quotes and deposit
payments for installation of Thermal Coated roofing.
payments for installation of Thermal Coated roofing.
Sales
2012 - 2013
job
Reservations Agent
Tristar Chauffeur Company.
• Corporate/Commercial - Owner of key accounts including Emirates Airlines and those of high net worth individuals.
• 100% received on 4 call listening's per month on the requested script criteria (minimum requirement 75%)
• Inbound and outbound calls to advise customers of any amendments to their journey.
• 100% received on 4 call listening's per month on the requested script criteria (minimum requirement 75%)
• Inbound and outbound calls to advise customers of any amendments to their journey.
Net, Agent
My education
?
-
2011
Strodes College
Unspecified, Law
Unspecified, Law
?
-
2009
The Magna Carta School
Secondary, Business (Minor in ICT)
Secondary, Business (Minor in ICT)
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