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Expert strategy consultant specialising in growth and operational excellence
Owen Muir
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Strategy and operations specialist.
Highly experienced in delivering corporate planning and development, growth, transformation programmes and project management.
I have a unique working knowledge of global corporations, SMEs and funded start-ups and help business owners and leaders to identify and realise new and previously locked value.
If you are looking to grow your business or think that it could be doing better, get in touch, let's have a conversation.
Highly experienced in delivering corporate planning and development, growth, transformation programmes and project management.
I have a unique working knowledge of global corporations, SMEs and funded start-ups and help business owners and leaders to identify and realise new and previously locked value.
If you are looking to grow your business or think that it could be doing better, get in touch, let's have a conversation.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
freelance
Senior Consultant
FromHereOn.
Enterprise strategy and digital transformation senior consultant. Contracted through FROMHEREON, working within a global team at the largest oil & gas company in the USA to enable;
• Cross-enterprise digital transformation
• Worked closely with business leaders and Capability architects to develop and facilitate workshops in UK, EU and USA to establish current situations, form and test business scenarios and establish capability interaction modelling.
• Performed capability analysis and modelling to establish solution requirements, identify pain points and prioritise initiative and resource requirements - captured in a technology roadmap.
• Provided knowledge, expertise and helped decision makers to understand and prioritise resource allocation across Revenue Management, HR automation, Enterprise integration, Sales 360 and Customer 360 projects.
W
• Cross-enterprise digital transformation
• Worked closely with business leaders and Capability architects to develop and facilitate workshops in UK, EU and USA to establish current situations, form and test business scenarios and establish capability interaction modelling.
• Performed capability analysis and modelling to establish solution requirements, identify pain points and prioritise initiative and resource requirements - captured in a technology roadmap.
• Provided knowledge, expertise and helped decision makers to understand and prioritise resource allocation across Revenue Management, HR automation, Enterprise integration, Sales 360 and Customer 360 projects.
W
Digital transformation, Automation, Management, Integration, Sales, Test, Technology, Workshops, Transformation, Enterprise, USA
2018 - ?
freelance
Principal Consultant
unknown.
Independent Consultant
Business, innovation and growth advisory consulting to SMEs. Worked with business owners to articulate business models and growth strategies. Helped business owners to step back from their businesses and make informed decisions and improve revenues.
• Utilised market and sales data to provide seasonal activity insights and customer requirements.
• Facilitated workshops to establish AS IS and develop a customer led target operating model.
• Delivered a technology roadmap and transformation program to automate part of the sales process.
Jul 18 - Sep 18
Overseas relocation
Australia to UK
Business, innovation and growth advisory consulting to SMEs. Worked with business owners to articulate business models and growth strategies. Helped business owners to step back from their businesses and make informed decisions and improve revenues.
• Utilised market and sales data to provide seasonal activity insights and customer requirements.
• Facilitated workshops to establish AS IS and develop a customer led target operating model.
• Delivered a technology roadmap and transformation program to automate part of the sales process.
Jul 18 - Sep 18
Overseas relocation
Australia to UK
Innovation, Consulting, Sales, Technology, Workshops, Growth, Transformation, LED
2017 - 2018
job
Principal Strategy Analyst
Aurizon Network.
Strategy analysis & formation, commercialisation & communications - Rail assets
• Led and collaborated with business unit leaders to produce new target operating model options to respond to an adverse regulatory outcome that reduced revenues by $1.2Bn.
• Specified the optimal model and programmes required for delivering required changes. The model was approved by the board and included cost reductions, the introduction of non-regulated revenues, improved customer experience and a revised approach to the regulation process. The model aimed to reduce gap by circa $800m.
• Project lead for ad-hoc strategy and commercialisation projects.
• Led and collaborated with business unit leaders to produce new target operating model options to respond to an adverse regulatory outcome that reduced revenues by $1.2Bn.
• Specified the optimal model and programmes required for delivering required changes. The model was approved by the board and included cost reductions, the introduction of non-regulated revenues, improved customer experience and a revised approach to the regulation process. The model aimed to reduce gap by circa $800m.
• Project lead for ad-hoc strategy and commercialisation projects.
Customer experience, Analyst, Regulatory, LED
2016 - 2017
job
Director of Strategy
Mobility Innovation Solutions.
Business Advisory; consulting and coaching to SMEs and PE backed Start-ups.
• Partnered with business owners and leaders to identify gaps between business strategy and reality.
• Redeveloped strategies and operating models - established new processes and identified KPIs and implemented monitoring to improve business operations and develop new products.
• Identified new cloud data product opportunities - carried out due diligence with owners and investors to make informed decisions and identify innovative investment projects.
• Delivered innovation and growth projects in SMEs, start-ups and Public sector engagements across multiple sectors; Industrial manufacturing, mobile dentistry and healthcare instruments, bespoke vehicle manufacturers and aftermarket accessories, software development - AI driven focussed market segmentation and targeting, plus a PE backed retail fintech start-up, as examples.
• Partnered with business owners and leaders to identify gaps between business strategy and reality.
• Redeveloped strategies and operating models - established new processes and identified KPIs and implemented monitoring to improve business operations and develop new products.
• Identified new cloud data product opportunities - carried out due diligence with owners and investors to make informed decisions and identify innovative investment projects.
• Delivered innovation and growth projects in SMEs, start-ups and Public sector engagements across multiple sectors; Industrial manufacturing, mobile dentistry and healthcare instruments, bespoke vehicle manufacturers and aftermarket accessories, software development - AI driven focussed market segmentation and targeting, plus a PE backed retail fintech start-up, as examples.
Fintech, Processes, UP, Accessories, Public sector, Software, Ai, Development, Monitoring, Growth, Business strategy, Due Diligence, Consulting, Cloud, Software development, Innovation, Operations, Retail, Coaching
2014 - 2017
job
Director of Strategy
The Idea Cloud.
Business Advisory; operational improvement, strategy formulation and innovation
• Led leadership teams and business owners through business improvement and transformation processes. AS IS, TO BE, route cause and gap analysis, process mapping, strategy re-alignment coaching were employed to improve and innovate businesses.
• Developed and managed change programmes for SMEs including a professional services, technology, digital marketing and environmental remediation businesses.
• Solved complex problems for business leaders through the facilitation of collaborative, knowledge workshops where business leaders from non-competing sectors share issues to find solutions.
• Created new opportunities and products for existing brands and start-ups looking to pivot.
• Led leadership teams and business owners through business improvement and transformation processes. AS IS, TO BE, route cause and gap analysis, process mapping, strategy re-alignment coaching were employed to improve and innovate businesses.
• Developed and managed change programmes for SMEs including a professional services, technology, digital marketing and environmental remediation businesses.
• Solved complex problems for business leaders through the facilitation of collaborative, knowledge workshops where business leaders from non-competing sectors share issues to find solutions.
• Created new opportunities and products for existing brands and start-ups looking to pivot.
Digital Marketing, Marketing, Coaching, Innovation, Leadership, Technology, Workshops, Transformation, Process Mapping, Formulation, Processes, LED
2013 - 2014
job
Marketing & Sales Director
unknown.
All Trades Queensland
Restructuring of sales operations
• Restructured marketing and sales functions to align with business strategy. Identified gaps and established new methodologies and reporting processes to track sales activity and develop KPIs.
• Worked with CEO and Chairman to segment the market and identify new target clients.
• Identified $6MM opportunities in adjacent markets - 8% potential increase in revenue.
• Explored options to partner and co-brand within the telco, retail, mining and oil and gas sectors.
Oct 14 - Oct 14
Interstate relocation
NSW to QLD Australia
Restructuring of sales operations
• Restructured marketing and sales functions to align with business strategy. Identified gaps and established new methodologies and reporting processes to track sales activity and develop KPIs.
• Worked with CEO and Chairman to segment the market and identify new target clients.
• Identified $6MM opportunities in adjacent markets - 8% potential increase in revenue.
• Explored options to partner and co-brand within the telco, retail, mining and oil and gas sectors.
Oct 14 - Oct 14
Interstate relocation
NSW to QLD Australia
Marketing, Business strategy, Retail, Operations, Marketing and sales, Sales, Sales Director, Ceo, Oil and Gas, Processes
2013 - 2013
job
Sales Training Coordinator
Singtel Optus.
Workforce training coordination at a national telecommunications provider.
• Coordination of in-house retail training team. Liaised with Optus HR, Optus sales teams, retail outlet managers and franchisees across Australia in order to deliver staff training following a national rebrand and launch of an enhanced multi-channel sales system.
• The project milestones and outcomes were achieved 3 weeks ahead of schedule.
May 13 - Jun 14
Redundancy
• Coordination of in-house retail training team. Liaised with Optus HR, Optus sales teams, retail outlet managers and franchisees across Australia in order to deliver staff training following a national rebrand and launch of an enhanced multi-channel sales system.
• The project milestones and outcomes were achieved 3 weeks ahead of schedule.
May 13 - Jun 14
Redundancy
Retail, Training, Sales, Coordinator
2012 - 2013
job
Workforce Planning Leader
GE Australia.
Established workforce planning methodologies and thought leadership
• Created and built a highly accurate top down / bottom up workforce planning forecasting tool that was used to align business unit strategies and an accurate recruitment process.
• Provided talent supply and market insights to HR and senior leadership teams, established reporting rhythms.
• Facilitated a cross-organisational capability sharing opportunity that improved delivery of services and reduced costs with savings of circa $45MM per annum.
• Created and built a highly accurate top down / bottom up workforce planning forecasting tool that was used to align business unit strategies and an accurate recruitment process.
• Provided talent supply and market insights to HR and senior leadership teams, established reporting rhythms.
• Facilitated a cross-organisational capability sharing opportunity that improved delivery of services and reduced costs with savings of circa $45MM per annum.
Forecasting, Leadership, Recruitment, UP
2011 - 2011
job
Business Analyst
Randstad Australia.
Strategy & sales operations analysis providing insights to Australian leadership team.
• Delivered a weekly sales analysis report - extracted data from 13 separate data bases and provided insights to for the C-level team, allowing all business units to be compared together.
• Tracked and reported weekly performance of 50 new fast track hires for leadership team and formed a revenue potential forecasting tool based upon business unit activity.
2
• Delivered a weekly sales analysis report - extracted data from 13 separate data bases and provided insights to for the C-level team, allowing all business units to be compared together.
• Tracked and reported weekly performance of 50 new fast track hires for leadership team and formed a revenue potential forecasting tool based upon business unit activity.
2
Operations, Forecasting, C, Leadership, Sales, Analyst
2002 - 2009
job
Managing Director
Kensington Maintenance Co.
Established high-end disruptive property maintenance and renovation service
• Started a high-end property maintenance and renovation in West London targeted time poor professionals and provided a flexible, reliable range of property services - project management
• Developed a core team of trades people and project managers and forged relationships with boutique property agents and interior designers across London.
• Maintained long lasting relationships with key clients and formed a resellers network - achieved 20% - 25% annual growth each year of operation.
• Started a high-end property maintenance and renovation in West London targeted time poor professionals and provided a flexible, reliable range of property services - project management
• Developed a core team of trades people and project managers and forged relationships with boutique property agents and interior designers across London.
• Maintained long lasting relationships with key clients and formed a resellers network - achieved 20% - 25% annual growth each year of operation.
Project Management, Management, Service, Network, Growth, Interior
2003 - 2005
job
Managing Director
Mrs Hunt's Agency.
Acquisition and transformation of an underperforming staffing agency
• Acquired an underperforming staffing agency - restructured the business, formed and implemented a marketing strategy, promoted and developed the business and improved processes and candidate quality.
• Reduced running costs but recruited quality office and recruitment employees.
• Cross-sold services with partner companies - increased revenue by 220% in a 20-month period.
• Acquired an underperforming staffing agency - restructured the business, formed and implemented a marketing strategy, promoted and developed the business and improved processes and candidate quality.
• Reduced running costs but recruited quality office and recruitment employees.
• Cross-sold services with partner companies - increased revenue by 220% in a 20-month period.
Marketing, MArketing Strategy, Recruitment, Transformation, Office, Processes
My education
2010
-
2011
Macquarie Graduate School of Management
MBA, Strategy & Finance
MBA, Strategy & Finance
1996
-
1999
University of Hertfordshire
BSc, Manufacturing Systems and Operations Management
BSc, Manufacturing Systems and Operations Management
1995
-
1996
University of Leeds
Hndhncorequivalent, Environmental Engineering and the Mineral Industry
Hndhncorequivalent, Environmental Engineering and the Mineral Industry
1989
-
1994
Stowe School
Secondary, Chemistry, Geography, Economics & Politics (Minor in Business Studies)
Secondary, Chemistry, Geography, Economics & Politics (Minor in Business Studies)
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