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Ray Wallace-Watson
,
Experience
Other titles
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I'm offering
An IT professional with extensive experience. An excellent communicator and confident individual who is at ease with all internal and external stakeholders. An approachable and inspirational team leader that mentors and motivates his team. A lateral thinker with strong problem solving skills and a firm belief in using the tools appropriate to the problem. A sound knowledge of network and storage infrastructure. Experienced architect of high availability and resilient systems. A track record of delivering stable high quality solutions to schedules and within budget and committed to understanding and serving the needs of the customer.
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2018 - ?
job
Software Team Lead
Petards Joyce-Loebl.
Developed and implemented processes for improved delivery and testing of software.
Appointed as a SIL (Safety Impact Level) verifier for the company, trained by the Assessor (Aegis).
Developed and implemented SIL document traceability procedures adopted by the company. Co-authored documents describing the software maintenance and change processes in line with BS EN 50128.
Created an improved process for estimation, delivery and progress reporting of software.
Acted as a communication conduit between software team "silos" to promote sharing of information to reduce wasted effort.
Worked with external customers to improve internal processes that better align with internal and external needs.
Mentored other leads to improve software delivery and progress reporting.
Appointed as a SIL (Safety Impact Level) verifier for the company, trained by the Assessor (Aegis).
Developed and implemented SIL document traceability procedures adopted by the company. Co-authored documents describing the software maintenance and change processes in line with BS EN 50128.
Created an improved process for estimation, delivery and progress reporting of software.
Acted as a communication conduit between software team "silos" to promote sharing of information to reduce wasted effort.
Worked with external customers to improve internal processes that better align with internal and external needs.
Mentored other leads to improve software delivery and progress reporting.
Software team lead, Testing, Safety, Software, Processes
2017 - 2018
job
Solution Architect/Tech Design Lead
Leighton Corp.
Developed a proof of concept to asses road quality using an app on a mobile phone. Accelerometer and GPS data collected on the phone was forwarded for analysis by 4G or Wi-Fi. Data was analysed centrally and significant events such as potholes were mapped using the collected GPS location. Two analysis techniques were tested, one using a statistical approach, the other an AI (Artificial Intelligence) perceptron neural network. Training the neural net with a small data set (accuracy improves with a larger training set) yielded better accuracy than the statistical method. The AI concept also showed promise on low frequency time series data (outliers) which could be applied in the area of machine wear detection and ticketing.
Created a technical design to allow BA (British Airways) to detect unplanned ticket sales events thus allowing better alignment of ticket pricing and demand. Assigned this project at very short notice and complimented by BA on the seamless transition.
• Steered decision making process to select the best implementation platform.
• Collaborated with BA IT department to determine the most appropriate interfaces to existing systems.
• Designed performance evaluation tests where changes were made to time sensitive components.
• Collaborated with the BA data scientist to manage practical limitations that precluded his "in real-time" expectation and would offer a more attainable increase in profitability on BA ticket sales.
• Managed and reviewed technical input from BA and Leighton contributors.
• Revised and simplified the architecture to reduce risk and impact on existing systems.
• Achieved high level technical sign off of the design.
Produced a high level technical architecture for a more robust card payment infrastructure for BA. Created an architecture for a segregated corporate cloud store in AWS (Amazon Web Services) to ultimately support data analytics, but initially to capture and analyse card payment access logs to meet PCI (Payment Card Industry) guidelines.
Produced a proposal for heuristic detection of questionable access events on the BA payments network.
Created a requirements list and background tender documentation for BA to facilitate PCI compliance. Participated in the assessment of and scoring of tender responses.
Performed a detailed assessment of Leighton management information systems in partnership with a business analyst, with a brief to streamline internal resource allocation, project and financial reporting.
Created a technical design to allow BA (British Airways) to detect unplanned ticket sales events thus allowing better alignment of ticket pricing and demand. Assigned this project at very short notice and complimented by BA on the seamless transition.
• Steered decision making process to select the best implementation platform.
• Collaborated with BA IT department to determine the most appropriate interfaces to existing systems.
• Designed performance evaluation tests where changes were made to time sensitive components.
• Collaborated with the BA data scientist to manage practical limitations that precluded his "in real-time" expectation and would offer a more attainable increase in profitability on BA ticket sales.
• Managed and reviewed technical input from BA and Leighton contributors.
• Revised and simplified the architecture to reduce risk and impact on existing systems.
• Achieved high level technical sign off of the design.
Produced a high level technical architecture for a more robust card payment infrastructure for BA. Created an architecture for a segregated corporate cloud store in AWS (Amazon Web Services) to ultimately support data analytics, but initially to capture and analyse card payment access logs to meet PCI (Payment Card Industry) guidelines.
Produced a proposal for heuristic detection of questionable access events on the BA payments network.
Created a requirements list and background tender documentation for BA to facilitate PCI compliance. Participated in the assessment of and scoring of tender responses.
Performed a detailed assessment of Leighton management information systems in partnership with a business analyst, with a brief to streamline internal resource allocation, project and financial reporting.
Compliance, App, Assessment, Web, Ai, Amazon, GPS, Infrastructure, Analyst, Support, Implementation, It, Net, Design, Architecture, Network, Analytics, Sales, Management, Web Services, Cloud, Amazon Web Services, Artificial Intelligence, Training, AWS
2016 - 2017
job
Sabbatical
Sabbatical.
Post redundancy from HP, I took a sabbatical to build a professional recording studio at home.
2010 - 2016
job
Technical and Level 3 Support Lead
Document Repository Service.
Managed the IT service team to provide the Document Repository Service (DRS) for Department for Work and Pensions (DWP). Delivered safe and reliable document storage and workflow management using FileNet Content Manager and Records Manager for 100,000 plus image and voice records per day.
• Provided high quality tooling and monitoring systems in Java and C++ to allow near real time observation of service status.
• Maintained the core IT application that underpinned key DWP applications, including customer expectations, information flow, change and managing internal and external software providers such as IBM, Accenture, Xerox and Engie.
• Prime motivator in a continuous improvement programme for service performance and reliability.
• Redesigned online day services to provide better resilience to peaks in operational traffic.
• Identified external bottlenecks in feeder network infrastructure.
• Authored service disaster recovery plan.
• Provided high quality tooling and monitoring systems in Java and C++ to allow near real time observation of service status.
• Maintained the core IT application that underpinned key DWP applications, including customer expectations, information flow, change and managing internal and external software providers such as IBM, Accenture, Xerox and Engie.
• Prime motivator in a continuous improvement programme for service performance and reliability.
• Redesigned online day services to provide better resilience to peaks in operational traffic.
• Identified external bottlenecks in feeder network infrastructure.
• Authored service disaster recovery plan.
Workflow, Manager, Online, Storage, Software, Monitoring, Infrastructure, Support, It, Java, Safe, Network, Service, Content, Management, Continuous improvement, C
2008 - 2010
temp
Strategic Lead
Job Centre Plus, a Government.
Selected to rescue a failing complex IT delivery project for Job Centre Plus, a Government flagship project at the time. End users: all 740 Job Centre Plus centres across the United Kingdom, with 37,000 staff.
• Resurrected communications by turning complicated technology-focused briefings into user-friendly documents for client and project partners, to increase productivity and achieve effective working relationships.
• Focused technical teams on key deliverables to turn around customer perception and pulled the delivery schedule back on track.
• Met all remaining payment and scheduling milestones on time and within budget of £2.5 million.
• Resurrected communications by turning complicated technology-focused briefings into user-friendly documents for client and project partners, to increase productivity and achieve effective working relationships.
• Focused technical teams on key deliverables to turn around customer perception and pulled the delivery schedule back on track.
• Met all remaining payment and scheduling milestones on time and within budget of £2.5 million.
Budget, Technology, It
2006 - 2008
job
Technical Lead
Child Support Agency.
• Led project development team to deliver high-level specification for data warehouse reporting system and resolved serious bug in the Business Objects reporting software. At time of departure from HP, the system was still operational and regarded as one of the most reliable systems on the DWP estate.
• Resolved sensitive negotiation situation and achieved high customer satisfaction levels.
• Resolved sensitive negotiation situation and achieved high customer satisfaction levels.
Data Warehouse, Development, Software, Tech lead, LED
2005 - 2006
temp
MOD Contract Lead
RAF.
Led a team of 10 Java programmers to develop a mapping and routing system.
Project (under the official secrets act) ended unexpectedly due to budget cuts.
SUMMARY OF EARLIER CAREER
Project (under the official secrets act) ended unexpectedly due to budget cuts.
SUMMARY OF EARLIER CAREER
Java, Budget, LED
2002 - 2005
job
Team Lead, Technical, Database and High Availability Systems Architect, Technical Adviser
Clifford Thames.
to IT support and third party vendors in automotive sector. Java, T-SQL, JSP, ASP, Apache, Linux clustering, XML, C#, XML, XSLT, FO, Tomcat.
Sql, Java, Linux, It support, XML, C, Database, Apache, ASP, T-SQL, Jsp, XSLT, It, Tomcat, Support
1996 - 1998
job
Team Lead
unknown.
50 developers, COCOMO II, VB, Java, J Script, MS-Access
◦ 1995/6 Designed Mars worldwide operating system migration from Windows 3.1 to Windows 95.
◦ 1995/6 Designed Mars worldwide operating system migration from Windows 3.1 to Windows 95.
Java, Windows, Vb
1990 - 1998
job
Technical Director
unknown.
1985 - 1985
job
Sole Programmer
Redwood Software.
of Uniplex word processor. World leader on Unix until overtaken by Word Perfect.
Unix, Word
1971 - 1985
job
Electronic Engineer
Pye Dynamics.
1966 - 1970
internship
Apprentice
Post Office Telephones (Circuit Laboratory).
My education
1966
-
1970
Watford Technical High School
N/a, N/a
N/a, N/a
?
-
1974
City AND Guilds Radio and Line Plant Practice part
N/a, N/a
N/a, N/a
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