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Mei Cheung
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STRENGTHS A driven, diligent and proactive technology focused PRINCE2® certified Natural problem solver project manager with over 15 years' proven track record of delivering Curious and analytical with a keen eye for detail, global infrastructure change within investment banking and finance. and a can do attitude. Adopts a structured approach to requirements, risk and data Takes ownership and enjoys the process of delivering projects and tasks analysis. This ensures a balanced and informed to completion. approach to identifying solutions, identifying issues and risks and creative problem solving. Confident accumulated project management expertise can be applied to future roles in other business sectors and industries. Eager to gain Multitasking further experience and expand knowledge in programme/ portfolio Adept at managing, prioritising and delivering management. multiple simultaneous projects and tasks of differing complexity, size, budgets and deadlines. Works calmly with focus and
Markets
United Kingdom
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Language
English
Fluently
Chinese (Mandarin)
Good
Ready for
My experience
2008 - 2019
job
Infrastructure Project Manager
NatWest Markets, Royal Bank of Scotland plc.
Positive collaborator with strong interpersonal
London, UK skills that build and motivate teams and
Led and delivered global infrastructure change projects for multiple individuals to work together. Experienced in functions within RBS Global Markets and NatWest Markets. Became the managing and coordinating cross functional
infrastructure and service delivery point of contact for business resources across remote locations and multiple
analysts, application devops and operational teams. Delivered time zones.
technology solutions to support projects, programmes and adhoc
requests. Confident with presenting and delivering
information to all levels of stakeholder to ensure
Ensured solutions complied with engineered technical standards, successful project and programme reporting.
company best practices, aligned with overall bank technology strategies and roadmaps and followed appropriate governance procedures
alongside meeting business timeframes and objectives. KEY COMPETENCIES, SKILLS AND METHODOLOGIES
Highlights of projects delivered: Project Management &
- Strategic & Ad Hoc Infrastructure Upgrades
Ensured infrastructure requests were in line with strategic
Delivery
Infrastructure roadmaps and project governance to support
programmes and regulatory requirements such as ICB, Brexit, MIFIDII Project planning & scheduling
and Data Centre rationalisations. Delivered enhancements to remediate End of Life EOL platforms and hardware. Requirements analysis Waterfall & Agile
- Collateral and Margin Programme
Successfully delivered a new Collateral Management 3rd party vendor Project reporting Global delivery
application and system Calypso) within 6 months to meet new
Regulatory Margin requirements and deadlines, including Citrix, Linux Solution Design Budget management
application, web and Oracle database tiers.
- TLM Reconciliations Migration Risk management Resource management
End of Life refresh upgrade and migration programme covering 5 silos
of the TLM SmartStream reconciliations platform Stakeholder Management
Reduced server footprint of 3 tier platform (web, application and database) across 5 silos and 4 environments from over 100 physical Problem management
servers to ~30 adopting virtualisation, reducing application TCO and improving overall application capacity, reliability and efficiency. Vendor management
Technologies implemented include web server virtualisation, migration from Oracle RAC to Oracle VCS and implementation of Delphix
Change management Event management
technology.
- Foundry Iron Delivery Cost benefit analysis
Delivered a new HDFS solution to meet Finance requirements for
historic storage and query of IPV and PNL data. Initial estimated
infrastructure cost was in excess of £1.5m with a minimum 12 month
duration. By analysing and implementing alternative solutions, the cost was reduced to £300k, completed within 4 months, while
meeting the programmes short to medium term objectives and deadlines.
EXPERIENCE KEY COMPETENCIES, SKILLS AND METHODOLOGIES
London, UK skills that build and motivate teams and
Led and delivered global infrastructure change projects for multiple individuals to work together. Experienced in functions within RBS Global Markets and NatWest Markets. Became the managing and coordinating cross functional
infrastructure and service delivery point of contact for business resources across remote locations and multiple
analysts, application devops and operational teams. Delivered time zones.
technology solutions to support projects, programmes and adhoc
requests. Confident with presenting and delivering
information to all levels of stakeholder to ensure
Ensured solutions complied with engineered technical standards, successful project and programme reporting.
company best practices, aligned with overall bank technology strategies and roadmaps and followed appropriate governance procedures
alongside meeting business timeframes and objectives. KEY COMPETENCIES, SKILLS AND METHODOLOGIES
Highlights of projects delivered: Project Management &
- Strategic & Ad Hoc Infrastructure Upgrades
Ensured infrastructure requests were in line with strategic
Delivery
Infrastructure roadmaps and project governance to support
programmes and regulatory requirements such as ICB, Brexit, MIFIDII Project planning & scheduling
and Data Centre rationalisations. Delivered enhancements to remediate End of Life EOL platforms and hardware. Requirements analysis Waterfall & Agile
- Collateral and Margin Programme
Successfully delivered a new Collateral Management 3rd party vendor Project reporting Global delivery
application and system Calypso) within 6 months to meet new
Regulatory Margin requirements and deadlines, including Citrix, Linux Solution Design Budget management
application, web and Oracle database tiers.
- TLM Reconciliations Migration Risk management Resource management
End of Life refresh upgrade and migration programme covering 5 silos
of the TLM SmartStream reconciliations platform Stakeholder Management
Reduced server footprint of 3 tier platform (web, application and database) across 5 silos and 4 environments from over 100 physical Problem management
servers to ~30 adopting virtualisation, reducing application TCO and improving overall application capacity, reliability and efficiency. Vendor management
Technologies implemented include web server virtualisation, migration from Oracle RAC to Oracle VCS and implementation of Delphix
Change management Event management
technology.
- Foundry Iron Delivery Cost benefit analysis
Delivered a new HDFS solution to meet Finance requirements for
historic storage and query of IPV and PNL data. Initial estimated
infrastructure cost was in excess of £1.5m with a minimum 12 month
duration. By analysing and implementing alternative solutions, the cost was reduced to £300k, completed within 4 months, while
meeting the programmes short to medium term objectives and deadlines.
EXPERIENCE KEY COMPETENCIES, SKILLS AND METHODOLOGIES
Regulatory, Technology, Vendor Management, Implementation, Resource management, Support, Presenting, Infrastructure, Hardware, Citrix, Web, Storage, Server, Cost benefit, Oracle RAC, LED, Manager, Service Delivery, Database, Change management, Project Management, Linux, Project Manager, Oracle, Budget, DevOps, Agile, Design, Stakeholder Management, Event, Risk Management, Management, Oracle database, Finance, Service
2007 - 2008
job
Treasury eCommerce Infrastructure Analyst
Infrastructure & IT.
UK
Analysed business requirements and constructed infrastructure project Platform & server upgrades
briefs to support the FX and Treasury E Commerce delivery portfolio.
Infrastructure rationalisation
Worked closely with business users and application developers in Amsterdam to resolve application issues, build new features and change Virtualisation Data centre operations
specifications and coordinate resources to deliver.
Server moves and migrations
Highlights
- Coordinated and completed a DNS change project of external and Disaster recovery DevOps
internal demo and QA Dealstation application with third party ISP
Verizon. Application development ServiceNow
- Subsequently selected to assist with the ABN AMRO to RBS merge
transition. OS - Linux Windows Solaris
Analysed business requirements and constructed infrastructure project Platform & server upgrades
briefs to support the FX and Treasury E Commerce delivery portfolio.
Infrastructure rationalisation
Worked closely with business users and application developers in Amsterdam to resolve application issues, build new features and change Virtualisation Data centre operations
specifications and coordinate resources to deliver.
Server moves and migrations
Highlights
- Coordinated and completed a DNS change project of external and Disaster recovery DevOps
internal demo and QA Dealstation application with third party ISP
Verizon. Application development ServiceNow
- Subsequently selected to assist with the ABN AMRO to RBS merge
transition. OS - Linux Windows Solaris
Linux, Ecommerce, Operations, DevOps, DNS, QA, Windows, Support, Analyst, Infrastructure, ServiceNow, Development, Server, Demo, Treasury
2001 - 2007
job
Demo and Event Support Engineer
Thomson Reuters Ltd.
UK
Messaging Middleware Citrix
Managed and supported the sales demonstration, meeting and training
suites at Reuters London HQ, providing onsite and offsite installations at Storage - SAN NAS Networks
internal and external events throughout UK and Ireland. Installations
included Reuters market data and news terminals, workstations and High performance compute
audio visual displays to showcase Reuters products and solutions to support sales and software training.
Coordinated engineers, venues, ISPs and third party vendors to ensure LANGUAGES
equipment and logistics were organised to ensure efficient installation
and reliable internet and market data connectivity. English Native
Cantonese Advanced
Events included external AGMs, annual results, trade shows and Reuters
sales, marketing and hospitality events, showcasing Reuters market data
applications.
PASSIONS
Highlights Mental health and wellbeing in the workplace
- Upgraded and enhanced the Client Demonstration Suites which led to improved reliability and reduced day to day support calls.
Diversity and inclusion, Women in IT
- Assisted with the planning and installation of the demonstration Fitness and strength training enthusiast
suites, STP lab and software training rooms during the move to new
Canary Wharf headquarters in 2005. Travel, snowboarding and scuba diving
- Nominated and awarded for Great Service, becoming one of the top 5
nominees in Q3 of 2002.
Messaging Middleware Citrix
Managed and supported the sales demonstration, meeting and training
suites at Reuters London HQ, providing onsite and offsite installations at Storage - SAN NAS Networks
internal and external events throughout UK and Ireland. Installations
included Reuters market data and news terminals, workstations and High performance compute
audio visual displays to showcase Reuters products and solutions to support sales and software training.
Coordinated engineers, venues, ISPs and third party vendors to ensure LANGUAGES
equipment and logistics were organised to ensure efficient installation
and reliable internet and market data connectivity. English Native
Cantonese Advanced
Events included external AGMs, annual results, trade shows and Reuters
sales, marketing and hospitality events, showcasing Reuters market data
applications.
PASSIONS
Highlights Mental health and wellbeing in the workplace
- Upgraded and enhanced the Client Demonstration Suites which led to improved reliability and reduced day to day support calls.
Diversity and inclusion, Women in IT
- Assisted with the planning and installation of the demonstration Fitness and strength training enthusiast
suites, STP lab and software training rooms during the move to new
Canary Wharf headquarters in 2005. Travel, snowboarding and scuba diving
- Nominated and awarded for Great Service, becoming one of the top 5
nominees in Q3 of 2002.
Health, STP, LED, Demo, SAN, Native, NAS, Internet, Storage, Software, Marketing, Support, It, Middleware, Audio, Citrix, Service, Sales, Event, Training
My education
1996
-
2000
University of Hertfordshire
BSc, Computer Science
BSc, Computer Science
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