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0
jobs
Carolina Gonçalves
,
Experience
Other titles
Skills
I'm offering
WORK HISTORY
Markets
United Kingdom
Language
English
Fluently
Spanish
Good
Portuguese
Fluently
Ready for
My experience
2018 - ?
job
Opening Reservations Agent
The Dixon Tower Bridge Autograph Collection.
I am a reservations agent with a proven capacity to troubleshoot issues and resolve them quickly. Looking Opening Reservations Agent
for an opportunity to grow and bring new ideas to The Dixon Tower Bridge Autograph Collection | Oct 2018 - present
the table
- Dealing with VIP customers
- Controlling hotel inventory in line with revenue strategies
- Securing high-value group contracts
ACCOMPLISHMENTS - Creating and presenting weekly Forecast to higher management
Team
- Awarded "Employee of the Month" in Oct 2018 by
The Dixon - Dominvs Hospitality Ltd
- Top upselling results within the company
Product Manager Trainee
for an opportunity to grow and bring new ideas to The Dixon Tower Bridge Autograph Collection | Oct 2018 - present
the table
- Dealing with VIP customers
- Controlling hotel inventory in line with revenue strategies
- Securing high-value group contracts
ACCOMPLISHMENTS - Creating and presenting weekly Forecast to higher management
Team
- Awarded "Employee of the Month" in Oct 2018 by
The Dixon - Dominvs Hospitality Ltd
- Top upselling results within the company
Product Manager Trainee
Contracts, Product Manager, Controlling, Management, Presenting, Forecast, Contracts, Manager, Agent
2017 - 2018
job
Translator
LinkedIn.
Translating from and to Portuguese within the company's website
COMPETENCIES - Creating content for a smoother customer experience
- Ensuring strict compliance will all applicable deadlines
- Service and support
- Courteous demeanor
- Meticulous Receptionis
- Self-driven
Go2Oporto | Sep 2017 - Apr 2018
- Deadline-conscious
- Resolving customer complaints
- Be responsible for all billing processes
- Portuguese as Native Speaker
- Performing ad hoc tasks for the office
- English C2
- Spanish B2
COMPETENCIES - Creating content for a smoother customer experience
- Ensuring strict compliance will all applicable deadlines
- Service and support
- Courteous demeanor
- Meticulous Receptionis
- Self-driven
Go2Oporto | Sep 2017 - Apr 2018
- Deadline-conscious
- Resolving customer complaints
- Be responsible for all billing processes
- Portuguese as Native Speaker
- Performing ad hoc tasks for the office
- English C2
- Spanish B2
Customer experience, Content, Service, Website, Compliance, Support, Speaker, Office, Native, Performing, Processes
My education
?
-
2018
n/a
BSc, Hospitality Managment
BSc, Hospitality Managment
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