$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Experienced project, property facilities, operations and team manager specialising in fit out and operational mobilisations
Suzanne Yoshikawa
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced project, operations, property facilities, team and external agencies’ manager with executive roles, primarily in secondary and tertiary students’ accommodation and learning premises. I have overseen, at various development stages, the operations, new builds, refurbishments, moves and re/openings of a range of properties.
Having worked with students and team members from many countries over several years, I am highly attuned to demographic and cultural differences. This enables me to be both empathetic as well as business-minded. This capacity has been complemented by my time spent managing projects in different UK cities.
Operating in highly customer-centric operations and project environments, I have delivered office fit outs, mobilised new builds, recovered failing, and initiated new, change projects, team and organisational re/structures, all using methodologies and approaches acquired during my MSc in Project Management and PRINCE2 training.
Having worked with students and team members from many countries over several years, I am highly attuned to demographic and cultural differences. This enables me to be both empathetic as well as business-minded. This capacity has been complemented by my time spent managing projects in different UK cities.
Operating in highly customer-centric operations and project environments, I have delivered office fit outs, mobilised new builds, recovered failing, and initiated new, change projects, team and organisational re/structures, all using methodologies and approaches acquired during my MSc in Project Management and PRINCE2 training.
Markets
United States
(Remote
only)
Canada
(Remote
only)
United Kingdom
France
(Remote
only)
Germany
(Remote
only)
Lithuania
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - 2021
freelance
Project Lead
Nido Student.
- Project lead on renovation works on a student accommodation building while still operational
- Project lead on strategy project to map out contingency planning for new asset delivery
- Project lead on change management project to streamline sales/lead management
- Business analysis for BTR to Co-Living options for a company strategy, mapping out Opex budget, competitor analysis and impact analysis
- Project lead on IT integration project to upgrade lead and sales management software and roll out to company
- Project lead on strategy project to map out contingency planning for new asset delivery
- Project lead on change management project to streamline sales/lead management
- Business analysis for BTR to Co-Living options for a company strategy, mapping out Opex budget, competitor analysis and impact analysis
- Project lead on IT integration project to upgrade lead and sales management software and roll out to company
Project Management, Project coordination, Business strategy, Business development, Business Management, Business consultant, Interior design, Interim project management, Change management, Management
2017 - 2019
job
DIRECTOR - RESIDENCE OPERATIONS
urbanest UK Limited.
UK
Controlled the annual cyclical operational strategy, new assets, and all property budgets across the entire
company.
Managed 65+ members in a 24/7/365 operation.
Delivered the mobilisation and on-time (September 2018) opening of a 450-bed property and
(September 2019) opening of a 174-bed property.
Set property budgets and forecast for (2019) £39million net operating income (NOI) with overall
responsibility of key cost lines.
Assessed all operational capacity, capability and shortfalls - streamlined processes and delivered the restructuring of day team and night team.
Controlled the annual cyclical operational strategy, new assets, and all property budgets across the entire
company.
Managed 65+ members in a 24/7/365 operation.
Delivered the mobilisation and on-time (September 2018) opening of a 450-bed property and
(September 2019) opening of a 174-bed property.
Set property budgets and forecast for (2019) £39million net operating income (NOI) with overall
responsibility of key cost lines.
Assessed all operational capacity, capability and shortfalls - streamlined processes and delivered the restructuring of day team and night team.
Operations, Net, Forecast, Processes
2016 - 2017
job
GROUP OPERATIONS DIRECTOR
Scape Living Student Accommodation.
UK
Set and drove business objectives, delivering results through people and continuous improvement.
Prepared additional assets through the secondary market or new build.
Took over a failing, unmanaged turnaround in the company's largest (600 residents) property.
Successfully steered check-out and check-in process whilst simultaneously managing other sites.
Produced and completed the process 'bible'.
Set and drove business objectives, delivering results through people and continuous improvement.
Prepared additional assets through the secondary market or new build.
Took over a failing, unmanaged turnaround in the company's largest (600 residents) property.
Successfully steered check-out and check-in process whilst simultaneously managing other sites.
Produced and completed the process 'bible'.
Operations, Continuous improvement, Turnaround
2009 - 2016
job
ACCOMMODATION OPERATIONS & PROJECT MANAGER UK & IRELAND
Kaplan International English.
UK
Working with the Operations Director, oversaw all accommodation, teams, and associated services, and set
residential accommodation strategy.
Working with the Operations Director, oversaw all accommodation, teams, and associated services, and set
residential accommodation strategy.
Project Manager, Operations, Manager
2008 - 2009
job
Accommodation Operations Manager, UK & Ireland
Kaplan International Colleges.
Managed 22+ onsite accommodation staff over 11 locations.
Operations, Operations manager, Manager
2008 - 2008
job
CRM Training Manager
Western Europe and Asia.
CRM system and Proficiency Testing Module, to drive efficiency and usage across sales markets.
Kaplan Aspect UK - CRM Training Manager
Kaplan Aspect UK - CRM Training Manager
CRM, Training, Sales, Testing, Manager
My education
2020
PMI
Certified Associate in Project Management, Project Management
Certified Associate in Project Management, Project Management
2014
-
2016
University of Westminster
MSc Project Management, Business and Project Management
MSc Project Management, Business and Project Management
Suzanne's reviews
Suzanne has not received any reviews on Worksome.
Contact Suzanne Yoshikawa
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Suzanne directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark