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Paul Haworth
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2019 - ?
job
IT Support
Proseat LLP.
Reporting To: Plant Manager
From: May 2019 To: Present
Sites: 1 Users: 160
Duties:
• Administration, implementation and support of Company IT Systems and infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Work with Group IT/HQ to maintain Group IT policies and procedures
Projects:
• Due to no handover from previous IT person - Analyse existing intrastructure/systems, document and improve.
• Network upgrade - upgrade existing 100mb network to 1gb network with 10gb fibre links
• UPS -procure and implement UPS system for critical equipment in server/comms room
• SQL - implement SQL backups on production servers - 5 in total
• Office 365 migration - worked with Group IT to migrate from IBM Notes to Office 365
• Domain Migration - worked with Group IT to migrate equipment to a new Windows Domain
• Network audio interference - managed the installation of new shielded cabling for company Tannoy/PA system to resolve the issue
• Windows 10 migration - migrate Windows 7 equipment to Windows 10 where possible
From: May 2019 To: Present
Sites: 1 Users: 160
Duties:
• Administration, implementation and support of Company IT Systems and infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Work with Group IT/HQ to maintain Group IT policies and procedures
Projects:
• Due to no handover from previous IT person - Analyse existing intrastructure/systems, document and improve.
• Network upgrade - upgrade existing 100mb network to 1gb network with 10gb fibre links
• UPS -procure and implement UPS system for critical equipment in server/comms room
• SQL - implement SQL backups on production servers - 5 in total
• Office 365 migration - worked with Group IT to migrate from IBM Notes to Office 365
• Domain Migration - worked with Group IT to migrate equipment to a new Windows Domain
• Network audio interference - managed the installation of new shielded cabling for company Tannoy/PA system to resolve the issue
• Windows 10 migration - migrate Windows 7 equipment to Windows 10 where possible
Sql, Administration, It support, Office 365, Windows, Network, Audio, It, Implementation, Support, Infrastructure, Office, Server, Production, ON, Manager
2018 - ?
job
IT Support
CW Berry Ltd.
Reporting To: IT Manager
From: Sept 2018 To: Present
Sites: 2 Users: 150
Duties:
• Analyse and suggest improvements to Company IT Systems and infrastructure
• Assist IT Manager with support of existing Company IT Systems and infrastructure
Projects:
• Analyse current bespoke POS system along with Dynamics GP - company now looking to implement a new ERP system to cover business needs now and for the future.
• Analyse and diagnose SQL server timeouts and performance issues - issues resolved (i.e. MDOP setting adjusted) along with network issues (next point)
• Diagnose network speed issues - 100mbs network with the main switches/configuration being the bottleneck - replaced main switches with 1gbs equipment - plans to rollout 1gbs network across the whole site
• T&A system - plans for current system to be replaced but current hardware old and not reliable - converted the main DB server, controller PC and report PC to Hyper-V VM's - system now more reliable and speed improved.
• AntiVirus- current Eset system in place but not all equipment was up to date - updated Eset to latest version and updated all clients and tested. Latest version has the functionality to audit hardware etc.
• SSRS - lack of reporting on current POS system for general users - expanded current SSRS system to include bespoke reports for various departments.
• Audit existing client equipment - computers replaced where needed - HDD replaced with SSD where applicable - upgrade to Windows 10 and replaced monitors where needed.
From: Sept 2018 To: Present
Sites: 2 Users: 150
Duties:
• Analyse and suggest improvements to Company IT Systems and infrastructure
• Assist IT Manager with support of existing Company IT Systems and infrastructure
Projects:
• Analyse current bespoke POS system along with Dynamics GP - company now looking to implement a new ERP system to cover business needs now and for the future.
• Analyse and diagnose SQL server timeouts and performance issues - issues resolved (i.e. MDOP setting adjusted) along with network issues (next point)
• Diagnose network speed issues - 100mbs network with the main switches/configuration being the bottleneck - replaced main switches with 1gbs equipment - plans to rollout 1gbs network across the whole site
• T&A system - plans for current system to be replaced but current hardware old and not reliable - converted the main DB server, controller PC and report PC to Hyper-V VM's - system now more reliable and speed improved.
• AntiVirus- current Eset system in place but not all equipment was up to date - updated Eset to latest version and updated all clients and tested. Latest version has the functionality to audit hardware etc.
• SSRS - lack of reporting on current POS system for general users - expanded current SSRS system to include bespoke reports for various departments.
• Audit existing client equipment - computers replaced where needed - HDD replaced with SSD where applicable - upgrade to Windows 10 and replaced monitors where needed.
Hyper-V, Manager, UP, Audit, PC, Server, Hardware, Infrastructure, Pos, Support, Sql, It, SSRS, Network, Windows, Audit, ERP, SQL Server, It support
2018 - 2018
job
IT Support
Intelligent Process Control.
Location: Burnley, BB11 5NA, United Kingdom
Company Description: Electrical, instrumentation and controls contracting services
Job Title: IT Support Reporting To: MD/Owner
From: Jan 2018 To: Sept 2018
Sites: 4 (Company and 3 customer) Users: 40 (10 Company and 30 customer)
Duties:
• Administration, implementation and support of Company IT Systems and infrastructure
• Support of Customer IT Systems and infrastructure
• Administration, implementation and support of Customer Process Control systems (Mainly Siemens equipment)
• Implementation of customer remote access devices including Siemens, Netbiter and Draytek
• Design and configuration of customer process control HMI and Scada devices
Projects:
• Company premises relocation. Project Manager, design, procurement and implementation. Main parts: installation of new infrastructure, structured cabling, network hardware, server hardware, VMWare environment (2 x hosts, storage and 8 x VM's), internet access and remote access. Project length approx. 4 weeks.
• Siemens TIA. Learn and become proficient with company specific Siemens controls systems and remote access systems (Scada, HMI and TIA). Initial length 3 months but will be on going.
• BIP Scada. Configure and implement Siemens Scada system for customer chemical processing site. Project length 6 weeks. 2 team members, myself responsible for the front end screens and second member responsible for the back end process configuration.
Company Description: Electrical, instrumentation and controls contracting services
Job Title: IT Support Reporting To: MD/Owner
From: Jan 2018 To: Sept 2018
Sites: 4 (Company and 3 customer) Users: 40 (10 Company and 30 customer)
Duties:
• Administration, implementation and support of Company IT Systems and infrastructure
• Support of Customer IT Systems and infrastructure
• Administration, implementation and support of Customer Process Control systems (Mainly Siemens equipment)
• Implementation of customer remote access devices including Siemens, Netbiter and Draytek
• Design and configuration of customer process control HMI and Scada devices
Projects:
• Company premises relocation. Project Manager, design, procurement and implementation. Main parts: installation of new infrastructure, structured cabling, network hardware, server hardware, VMWare environment (2 x hosts, storage and 8 x VM's), internet access and remote access. Project length approx. 4 weeks.
• Siemens TIA. Learn and become proficient with company specific Siemens controls systems and remote access systems (Scada, HMI and TIA). Initial length 3 months but will be on going.
• BIP Scada. Configure and implement Siemens Scada system for customer chemical processing site. Project length 6 weeks. 2 team members, myself responsible for the front end screens and second member responsible for the back end process configuration.
Support, Manager, Processing, Internet, Server, Storage, Hardware, HMI, SCADA, Infrastructure, Design, Implementation, It, Network, Procurement, VMware, It support, Project Manager, Administration
2016 - 2017
job
IT Manager
Chums Ltd.
Sites: 1 Users: 110
Duties:
• IT Manager with responsibility for evaluation, implementation and support of company IT systems and strategy.
• Responsible for 2 other team members, Dynamics AX developer and general IT person
• Ensure IT systems and infrastructure are all functioning correctly and reliably making improvements where needed
Projects:
• Dynamics AX. Troubleshoot and rectify company ERP system issues. Team lead using other IT team members where needed. Project length 6 months.
• Infrastructure. Analyse, document and improve general IT infrastructure. Team lead using 3rd party support company where needed. Project length 3 months.
• Voip phone system. Assist with existing Voip Cloud Phone migration project. Local IT lead in conjunction with 3rd party team. Project length 1 month.
• Wireless network. Project lead, design and implement site wide Wireless network system. Project length 8 weeks.
• Warehouse network. Project lead, install network infrastructure in company warehouse. Installation of new structured cabling, fibre link from main server/comms room to new remote comms cabinet with new network equipment. Project length 8 weeks
• Call Centre. Improve call centre system/s performance and reliability. Team lead using IT team members as needed. Project length 3 months
• Dynamics AX test/dev system. Implement a separate and robust test and development environment for company ERP system. Team lead along with Dymanics AX developer team member. Project length 4 weeks.
• RDS. Implement RDS 2016 infrastructure to replace multiple stand alone terminal servers. Team lead using IT team members and 3rd party support company as appropriate. Project length 6 weeks.
Duties:
• IT Manager with responsibility for evaluation, implementation and support of company IT systems and strategy.
• Responsible for 2 other team members, Dynamics AX developer and general IT person
• Ensure IT systems and infrastructure are all functioning correctly and reliably making improvements where needed
Projects:
• Dynamics AX. Troubleshoot and rectify company ERP system issues. Team lead using other IT team members where needed. Project length 6 months.
• Infrastructure. Analyse, document and improve general IT infrastructure. Team lead using 3rd party support company where needed. Project length 3 months.
• Voip phone system. Assist with existing Voip Cloud Phone migration project. Local IT lead in conjunction with 3rd party team. Project length 1 month.
• Wireless network. Project lead, design and implement site wide Wireless network system. Project length 8 weeks.
• Warehouse network. Project lead, install network infrastructure in company warehouse. Installation of new structured cabling, fibre link from main server/comms room to new remote comms cabinet with new network equipment. Project length 8 weeks
• Call Centre. Improve call centre system/s performance and reliability. Team lead using IT team members as needed. Project length 3 months
• Dynamics AX test/dev system. Implement a separate and robust test and development environment for company ERP system. Team lead along with Dymanics AX developer team member. Project length 4 weeks.
• RDS. Implement RDS 2016 infrastructure to replace multiple stand alone terminal servers. Team lead using IT team members and 3rd party support company as appropriate. Project length 6 weeks.
It, Manager, Server, Development, Infrastructure, Support, Developer, Implementation, Dynamics AX, Design, Voip, Wireless, Network, Test, It infrastructure, Cloud, ERP
2012 - 2016
job
IT Manager
Mondi Scunthorpe.
Reporting To: Alyson Wiltshire (FD)
From: March 2012 To: June 2016
Sites: 2 Users: 100
Duties:
• IT Manager responsible for the local site IT infrastructure, procurement and manufacturing systems while working with Group IT for global infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Monitoring local IT infrastructure i.e. system backups, AV and Microsoft WSUS
• Work with Group IT to maintain Group IT policies and procedures
Projects:
• Dynamics AX upgrade. Upgrade to Dynamics AX 2009. Local teal lead working with Group IT Dynamics project team. Project length 2 months (existing project before my arrival at Mondi)
• SAP. Migration from Dynamics AX 2009 to SAP. Local project lead working with Group IT SAP project team. Responsible for approx. 8 x local project key users with as specific role for local technical (printers, scanners, training/testing facilities and associated HW etc) , BarTender label config training for other global plants within the company and Citrix receiver install for new production planning system. Project length 6 months.
• Roxburgh House. Expansion of existing site to incorporate new adjacent site. IT lead as part of company project team. Installation of IT infrastructure on new site, fibre to new building, network cabling, 2 x new comms rooms with fibre connections, new network hardware, site wide wireless system, expand existing NEC Voip system and access points. Project length approx. 6 months.
• Cabling. Install new structured cabling on main site. Team lead liasing with 3rd party network cabling company. Project length 12 months (project was split into 'mini' projects for physical areas with the main site)
• Server Cabinet. Migrate server, network and comms hardware to new cabinet. Team lead with 1 x IT assistant. Project length approx. 4 weeks planning and 1 x day implementation.
• NGWan. Local team lead, analyse current large simple network and plan for a more complex/secure network to segment production, Voip phone, server and client environments. On going project.
• Microsoft Audit. Local team lead as part of company wide Microsoft audit , analyse and document Microsoft products in use on site, produce complete audit material for Microsoft remote audit and comply with audit results. Length 3 months
From: March 2012 To: June 2016
Sites: 2 Users: 100
Duties:
• IT Manager responsible for the local site IT infrastructure, procurement and manufacturing systems while working with Group IT for global infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Monitoring local IT infrastructure i.e. system backups, AV and Microsoft WSUS
• Work with Group IT to maintain Group IT policies and procedures
Projects:
• Dynamics AX upgrade. Upgrade to Dynamics AX 2009. Local teal lead working with Group IT Dynamics project team. Project length 2 months (existing project before my arrival at Mondi)
• SAP. Migration from Dynamics AX 2009 to SAP. Local project lead working with Group IT SAP project team. Responsible for approx. 8 x local project key users with as specific role for local technical (printers, scanners, training/testing facilities and associated HW etc) , BarTender label config training for other global plants within the company and Citrix receiver install for new production planning system. Project length 6 months.
• Roxburgh House. Expansion of existing site to incorporate new adjacent site. IT lead as part of company project team. Installation of IT infrastructure on new site, fibre to new building, network cabling, 2 x new comms rooms with fibre connections, new network hardware, site wide wireless system, expand existing NEC Voip system and access points. Project length approx. 6 months.
• Cabling. Install new structured cabling on main site. Team lead liasing with 3rd party network cabling company. Project length 12 months (project was split into 'mini' projects for physical areas with the main site)
• Server Cabinet. Migrate server, network and comms hardware to new cabinet. Team lead with 1 x IT assistant. Project length approx. 4 weeks planning and 1 x day implementation.
• NGWan. Local team lead, analyse current large simple network and plan for a more complex/secure network to segment production, Voip phone, server and client environments. On going project.
• Microsoft Audit. Local team lead as part of company wide Microsoft audit , analyse and document Microsoft products in use on site, produce complete audit material for Microsoft remote audit and comply with audit results. Length 3 months
Dynamics AX, Manager, AX 2009, Production, Audit, Server, Monitoring, Hardware, Testing, Infrastructure, Implementation, SAP, It, Voip, Wireless, Network, Citrix, Procurement, It infrastructure, Audit, Training
2011 - 2011
job
Technical Support Analyst
Aventa.
Reporting To: Customer Services Manager
From: June 2011 To: Dec 2011
Sites: 1 Users: 10
Duties:
• Management of company IT systems
• Installation and support of Company bespoke ERP system on customer sites
Projects:
• Aventa install. Project lead, install and configure Aventa server and client software on Customer site. Length 3 days
From: June 2011 To: Dec 2011
Sites: 1 Users: 10
Duties:
• Management of company IT systems
• Installation and support of Company bespoke ERP system on customer sites
Projects:
• Aventa install. Project lead, install and configure Aventa server and client software on Customer site. Length 3 days
ERP, Management, It, Support, Analyst, Software, Server, Manager
2010 - 2011
job
IT Manager
Mondi Wheatley.
Reporting To: Alyson Wiltshire (FD)
From: May 2010 To: June 2011
Sites: 1 Users: 100
Duties:
• IT Manager responsible for the local site IT infrastructure, procurement and manufacturing systems while working with Group IT for global infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Monitoring local IT infrastructure
• Work with Group IT to maintain Group IT policies and procedures
Projects:
• Axapta HW upgrade. Project lead in conjunction with Group Axapta/Dynamics AX team. Procure and configure new servers to replace aging servers and migrate Axapta/Dynamics AX system to new hardware. Length 6 weeks.
• Infrastructure. Project lead, analyse and improve network infrastructure. Length 4 weeks.
• DacoSL/L. Local IT lead in conjunction with 3rd party Scada company, install and configure Daco system in Slitting and Lamination departments. Length 6 weeks.
• Backup and security. Team lead, analyse backup and patch/updates procedures, hardware and software. Length 4 weeks
• Dynamics AX SSRS. 1 of 2 members, configure production papers for upcoming upgrade to Dynamics AX 2009. Length 1 week
From: May 2010 To: June 2011
Sites: 1 Users: 100
Duties:
• IT Manager responsible for the local site IT infrastructure, procurement and manufacturing systems while working with Group IT for global infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Monitoring local IT infrastructure
• Work with Group IT to maintain Group IT policies and procedures
Projects:
• Axapta HW upgrade. Project lead in conjunction with Group Axapta/Dynamics AX team. Procure and configure new servers to replace aging servers and migrate Axapta/Dynamics AX system to new hardware. Length 6 weeks.
• Infrastructure. Project lead, analyse and improve network infrastructure. Length 4 weeks.
• DacoSL/L. Local IT lead in conjunction with 3rd party Scada company, install and configure Daco system in Slitting and Lamination departments. Length 6 weeks.
• Backup and security. Team lead, analyse backup and patch/updates procedures, hardware and software. Length 4 weeks
• Dynamics AX SSRS. 1 of 2 members, configure production papers for upcoming upgrade to Dynamics AX 2009. Length 1 week
SCADA, Manager, AX 2009, Production, Axapta, Software, Monitoring, Backup, Hardware, It infrastructure, Infrastructure, Dynamics AX, It, SSRS, Security, Network, Procurement
2009 - 2010
job
Network Engineer
NCS.
Sites: Various Customer Sites Users: NA
Duties:
• Support of customer IT systems and hardware
• Software and systems include: Windows Server versions, client OS, printers and peripherals, routers, firewalls, VPN, AV and backup solutions
• Scheduled site visits on custiomer sites
• Configure customer hardware and software ready for site install.
Projects:
• MAT. Team lead with 2 assistants for Go-Live, install and configure new Windows SBS server/switch/VPN remote access device. Migrate existing data, configure new hardware and software, test and configure clients. Length 2 weeks
• WSUS. Team lead, install/configure WSUS server and integrate into existing company IT infrastructure. Length 1 week.
Duties:
• Support of customer IT systems and hardware
• Software and systems include: Windows Server versions, client OS, printers and peripherals, routers, firewalls, VPN, AV and backup solutions
• Scheduled site visits on custiomer sites
• Configure customer hardware and software ready for site install.
Projects:
• MAT. Team lead with 2 assistants for Go-Live, install and configure new Windows SBS server/switch/VPN remote access device. Migrate existing data, configure new hardware and software, test and configure clients. Length 2 weeks
• WSUS. Team lead, install/configure WSUS server and integrate into existing company IT infrastructure. Length 1 week.
It infrastructure, Windows server, Test, Windows, Network, It, Support, Infrastructure, Hardware, Backup, Software, Server, Go
1999 - 2009
job
IT Manager
Danisco/Mondi Paper.
Sites: 2 Users: 100
Duties:
• IT Manager responsible for the local site IT infrastructure, procurement and manufacturing systems while working with Group IT for global infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Monitoring local IT infrastructure i.e. system backups, AV and Microsoft WSUS
• Work with Group IT to maintain Group IT policies and procedures
Duties:
• IT Manager responsible for the local site IT infrastructure, procurement and manufacturing systems while working with Group IT for global infrastructure
• Ensuring IT system reliability and performance is maintained and improved where needed
• Monitoring local IT infrastructure i.e. system backups, AV and Microsoft WSUS
• Work with Group IT to maintain Group IT policies and procedures
It infrastructure, Procurement, It, Infrastructure, Monitoring, Manager
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