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Sales Expert across all roles, Tele Sales to Corporate Account Management
Steve Clack
,
Tadley, United Kingdom
Experience
Other titles
Skills
I'm offering
As a season sales expert I can provide everything from hitting the phones on a Tele-Marketing project for you right through to Senior Account Management or even Sales Training.
I can work with you to develop your Sales Strategy or even your Business Plan.
Your sales strategy will drive your business.
I can work with you to develop your Sales Strategy or even your Business Plan.
Your sales strategy will drive your business.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2019
job
Director of Sales
Pi Pay.
Responsibilities/ Joining Pi Pay as Provincial Sales Manager in 2017 I was tasked with the setup and running of the Achievements: Siem Reap office and after successfully growing this to a team of 15 and registering over 1,000
merchants locations I was promoted to Director of Sales based in Phnom Penh to head up all sales
divisions of Pi Pay. Running a team of almost 100 sales and relations staff which include merchant
acquisition team, project managers, key account managers and merchant relations officers I have
increased the number of merchant acquisitions to over 500 per month and growing.
• Grew Siem Reap office from scratch to over 1000 merchant locations
• Grew Pi Pay's brand from nothing to #1 payment platform in Siem Reap
• Restructured and implemented new sales process that now delivers over 500 new merchant
locations month on month and over $20m in monthly transactions
• Restructured and implemented new merchant relation process that now sees a marked
decrease in issues and complaints.
• Continually coach and train staff to have the majority of them now over achieving targets
merchants locations I was promoted to Director of Sales based in Phnom Penh to head up all sales
divisions of Pi Pay. Running a team of almost 100 sales and relations staff which include merchant
acquisition team, project managers, key account managers and merchant relations officers I have
increased the number of merchant acquisitions to over 500 per month and growing.
• Grew Siem Reap office from scratch to over 1000 merchant locations
• Grew Pi Pay's brand from nothing to #1 payment platform in Siem Reap
• Restructured and implemented new sales process that now delivers over 500 new merchant
locations month on month and over $20m in monthly transactions
• Restructured and implemented new merchant relation process that now sees a marked
decrease in issues and complaints.
• Continually coach and train staff to have the majority of them now over achieving targets
Sales, Office, Coach, UP, Manager
2019 - 2019
volunteer
Volunteering in Cambodia
unknown.
2016 - 2017
freelance
Volunteer
unknown.
Various
Responsibilities/
Achievements: During my time in Cambodia I delivered multiply training courses through multiple organisations.
Courses included Leadership and Management, utilizing Stephen Covey's 7 habits techniques
delivered to various Hotels, NGO's and Businesses with a maximum of 25 participants. All students
were local Khmer's aged between 18 to 40.
• Operations Manager Consultant/ Facilitator - The War Remnants Museum
• Business Development/Management Consultant - The Siem Reap Entertainment Guide
• Volunteer - Kitchen of Hope
• Management Consultant - AboutAsia Travel
• Business Program Management Consultant/Facilitator - Singapore Helm Institute of
Responsibilities/
Achievements: During my time in Cambodia I delivered multiply training courses through multiple organisations.
Courses included Leadership and Management, utilizing Stephen Covey's 7 habits techniques
delivered to various Hotels, NGO's and Businesses with a maximum of 25 participants. All students
were local Khmer's aged between 18 to 40.
• Operations Manager Consultant/ Facilitator - The War Remnants Museum
• Business Development/Management Consultant - The Siem Reap Entertainment Guide
• Volunteer - Kitchen of Hope
• Management Consultant - AboutAsia Travel
• Business Program Management Consultant/Facilitator - Singapore Helm Institute of
Business development, Operations, Training, Program Management, Leadership, Operations manager, Management, Facilitator, Development, Management Consultant, Guide, Manager
2011 - 2015
job
Sales Director
VMtech.
Responsibilities/
Achievements: Virtual Machine Technology (VMtech) is a provider of secure, scalable private/public/hybrid
datacentre infrastructure and communication solutions. I developed the sales strategy for this
rapidly growing systems integrator from scratch, managing quotas and forecasting, ongoing sales
training and mentoring as well as working with the Account Managers on their pipeline
development.
• Implemented sales processes and procedures to assist in the rapid growth of the company.
• Recruited and trained sales team from scratch.
• Coach employees through various goals both personal and professional
• Helped VMtech achieve Deloitte Technology Fast 50 status.
Achievements: Virtual Machine Technology (VMtech) is a provider of secure, scalable private/public/hybrid
datacentre infrastructure and communication solutions. I developed the sales strategy for this
rapidly growing systems integrator from scratch, managing quotas and forecasting, ongoing sales
training and mentoring as well as working with the Account Managers on their pipeline
development.
• Implemented sales processes and procedures to assist in the rapid growth of the company.
• Recruited and trained sales team from scratch.
• Coach employees through various goals both personal and professional
• Helped VMtech achieve Deloitte Technology Fast 50 status.
Forecasting, Training, Mentoring, Sales, Technology, Growth, Sales Director, Infrastructure, Development, Coach, Hybrid, Processes
2007 - 2010
job
Sales Director Commercial Technology Division
Oracle Corporation.
Responsibilities/
Achievements: Headhunter into this new role for Oracle to drive incremental revenue through a Mid Market play.
Leading a team of 20 including Sales, Channel, Business Development and Pre Sales Managers for
Oracle's Technology Commercial Business. Carrying a $15m quota in the first year of this new market
opportunity for Oracle, I worked closely with other stakeholders of the business ie: Alliance &
Channels, Marketing. I not only train and mentor on a daily basis but also play a key role in many of the opportunities over $100,000. Turned the business around from predominately a direct business
into 100% Channel within 12 months:
• Responsible for $15m quota
• Increased number of partners providing significant revenue contribution.
• Created a "Run Rate" Business through Distribution.
• Implemented Sales coverage plan for ANZ Inside Sales Reps.
• Accurate forecasting and pipeline development across the division.
• Hands on approach to opportunity management.
Achievements: Headhunter into this new role for Oracle to drive incremental revenue through a Mid Market play.
Leading a team of 20 including Sales, Channel, Business Development and Pre Sales Managers for
Oracle's Technology Commercial Business. Carrying a $15m quota in the first year of this new market
opportunity for Oracle, I worked closely with other stakeholders of the business ie: Alliance &
Channels, Marketing. I not only train and mentor on a daily basis but also play a key role in many of the opportunities over $100,000. Turned the business around from predominately a direct business
into 100% Channel within 12 months:
• Responsible for $15m quota
• Increased number of partners providing significant revenue contribution.
• Created a "Run Rate" Business through Distribution.
• Implemented Sales coverage plan for ANZ Inside Sales Reps.
• Accurate forecasting and pipeline development across the division.
• Hands on approach to opportunity management.
Marketing, Business development, Oracle, Forecasting, Mentor, Management, Sales, Technology, Sales Director, Development
2002 - 2007
job
Sales Manager
Trend Micro.
Start Date: March 2002 End Date: June 2007
Position/Title: Sales & Partner Director ANZ
Responsibilities/
Achievements: Trend Micro Incorporated is a global leader in antivirus and content security software and services. I
was originally employed by Trend Micro to look after the New Zealand territory with a view to move
into management as soon as possible. After meeting with the VP of APAC within 3 months of
employment I was promoted to Sales Manager with a brief of implementing a new sales structure to
focus on small accounts, medium sized businesses and corporate accounts reporting directly to the Managing Director.
I also implemented a new sales team to focus on collection of maintenance revenue and increased
maintenance revenue from $300k to $800k within 3 months.
My next project was to implement and run a new channel sales team focusing on all aspects of the channel from Distributors and System Integrators to VAR's and SME.
• More than doubled the revenue collected through maintenance.
• Instrumental in designing and implementing a new channel program.
• Responsible for closing the largest deal in New Zealand within my first 3 months.
• Responsible for 6 Direct Reports and $5m - $6m of quarterly revenue.
Position/Title: Sales & Partner Director ANZ
Responsibilities/
Achievements: Trend Micro Incorporated is a global leader in antivirus and content security software and services. I
was originally employed by Trend Micro to look after the New Zealand territory with a view to move
into management as soon as possible. After meeting with the VP of APAC within 3 months of
employment I was promoted to Sales Manager with a brief of implementing a new sales structure to
focus on small accounts, medium sized businesses and corporate accounts reporting directly to the Managing Director.
I also implemented a new sales team to focus on collection of maintenance revenue and increased
maintenance revenue from $300k to $800k within 3 months.
My next project was to implement and run a new channel sales team focusing on all aspects of the channel from Distributors and System Integrators to VAR's and SME.
• More than doubled the revenue collected through maintenance.
• Instrumental in designing and implementing a new channel program.
• Responsible for closing the largest deal in New Zealand within my first 3 months.
• Responsible for 6 Direct Reports and $5m - $6m of quarterly revenue.
Management, Sales, Content, Security, Software, Manager
2000 - 2001
job
UK Managing Director
RightNow Technologies.
Responsibilities/
Achievements: RightNow Technologies is a leading provider of Web-based customer service solutions for the Internet and Intranet environments. For Web-connected organizations, they offer tools to support
Web site operations with fully automated, online customer service, plus tools for online surveys,
data analysis, and marketing. My brief was to recruit and set up a UK sales structure that would
produce revenue immediately, our first quarter of operations saw in excess of $250,000 of revenue. I
hired and trained both internal and external sales teams. Hired and implemented Customer Service
team and Pre Sales Technical support team.
• Designed and Implemented UK Channel Strategy.
• Managed all major deals across all verticals inc. British Airways, Barclays and Virgin.
• Developed the UK team to 20+ employees.
• Produced quarter on quarter revenue growth.
Achievements: RightNow Technologies is a leading provider of Web-based customer service solutions for the Internet and Intranet environments. For Web-connected organizations, they offer tools to support
Web site operations with fully automated, online customer service, plus tools for online surveys,
data analysis, and marketing. My brief was to recruit and set up a UK sales structure that would
produce revenue immediately, our first quarter of operations saw in excess of $250,000 of revenue. I
hired and trained both internal and external sales teams. Hired and implemented Customer Service
team and Pre Sales Technical support team.
• Designed and Implemented UK Channel Strategy.
• Managed all major deals across all verticals inc. British Airways, Barclays and Virgin.
• Developed the UK team to 20+ employees.
• Produced quarter on quarter revenue growth.
Marketing, Data Analysis, Operations, Customer service, Sales, Service, Growth, Support, Surveys, Web, Internet, Online, UP
1995 - 2000
job
UK Sales Manager
Network Associates.
Responsibilities/
Achievements: After joining in October 95 McAfee had 2 sales staff and less than 5% market share in the UK, I
quickly set about recruiting and also gained more staff through acquisitions. After the acquisition of Dr Solomon's I was running an Inside Sales Team in excess of 30 staff with 4 Managers. Coaching,
Mentoring, Training and Assisting were all parts of my daily. By the time I left Network Associates I
was responsible for over 50 sales staff and $10 million of revenue a quarter. I had also grown
market share from 5% to over 80%.
• Grew UK market share from 5% to over 50%
• Grew team from 2 to 30 sales staff, producing $10 million per quarter.
• As McAfee grew and acquired other organisations, responsible for integration of staff to ensure
smooth transition, including necessary staff rationalisation.
• Implemented Sub 500 Channel Strategy.
• Designed and ran Distribution Marketing Programs.
Other Employment History
Achievements: After joining in October 95 McAfee had 2 sales staff and less than 5% market share in the UK, I
quickly set about recruiting and also gained more staff through acquisitions. After the acquisition of Dr Solomon's I was running an Inside Sales Team in excess of 30 staff with 4 Managers. Coaching,
Mentoring, Training and Assisting were all parts of my daily. By the time I left Network Associates I
was responsible for over 50 sales staff and $10 million of revenue a quarter. I had also grown
market share from 5% to over 80%.
• Grew UK market share from 5% to over 50%
• Grew team from 2 to 30 sales staff, producing $10 million per quarter.
• As McAfee grew and acquired other organisations, responsible for integration of staff to ensure
smooth transition, including necessary staff rationalisation.
• Implemented Sub 500 Channel Strategy.
• Designed and ran Distribution Marketing Programs.
Other Employment History
Marketing, Coaching, Training, Mentoring, Integration, Sales, Less, Network, Manager
1991 - 1995
job
Regional Manager, Connells Estate Agents
unknown.
Manager
1985 - 1991
job
Branch Manager, General Accident Property Services
unknown.
Hobbies and Interests I take a keen interest in most sports and used to play Rugby and Cricket in the UK at a first
grade level. I enjoy playing golf when I can and attending the Theatre or Art Exhibitions.
grade level. I enjoy playing golf when I can and attending the Theatre or Art Exhibitions.
Manager
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