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jobs
Virtual Assistant with Digital and Social Media Marketing and Graphics Design Qualifications
Jenalyn Rawes
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Virtual assistant with years of admin experience in an office environment that also involved customer service using different channels such as email, phone, chat and face to face.
I am a newly qualified graphic and website designer specialising in brand and logo creation. My qualification also includes digital marketing specialising in Social Media strategies.
I have a working knowledge with the following platforms and software:
Adobe Photoshop
Adobe Illustration
Concepts App
Canva
Shopify
Ecwid
Wordpress
3D Cart
Bigcommerce
Trello
Slack
Workstreams
I am a fast learner and if your needs are not in the list, please let me know and I can try my best to accommodate.
I am a newly qualified graphic and website designer specialising in brand and logo creation. My qualification also includes digital marketing specialising in Social Media strategies.
I have a working knowledge with the following platforms and software:
Adobe Photoshop
Adobe Illustration
Concepts App
Canva
Shopify
Ecwid
Wordpress
3D Cart
Bigcommerce
Trello
Slack
Workstreams
I am a fast learner and if your needs are not in the list, please let me know and I can try my best to accommodate.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2013 - 2014
job
Customer Relations Officer
VFS Global.
October-2013 - June-2014
● Handled general enquiries for applicants in regards with visa applications
for all 12 countries.
● Handled phone calls for one of our embassies to provide consular services
and information such as visa application, document acquisition, passport
renewals and other consular affairs.
● In charge of updating the website content for any updates on Schengen
rules.
● Handled customer complaints and feedback and offered resolution to applicants.
● In charge of direct communications between the applicants and the embassies in regards with a pending application or specific applicant
request.
Customer Support Executive
TT Visa Services Victoria, London
July-2015 - December-2016
● Handled visa application for tourism, business, or immigration purposes
to New Zealand.
● Handled back office and administrative duties such as data entry, packing
the applications, receiving postal applications.
● Handled phone calls and email enquiries from applicants and business.
● In charge of generating the daily, weekly and monthly financial reports
and submitting to our head office.
● In charge of direct communication between the applicant and the
embassy. In charge of stationery and office supplies inventory and ordering from suppliers.
● Handled general enquiries for applicants in regards with visa applications
for all 12 countries.
● Handled phone calls for one of our embassies to provide consular services
and information such as visa application, document acquisition, passport
renewals and other consular affairs.
● In charge of updating the website content for any updates on Schengen
rules.
● Handled customer complaints and feedback and offered resolution to applicants.
● In charge of direct communications between the applicants and the embassies in regards with a pending application or specific applicant
request.
Customer Support Executive
TT Visa Services Victoria, London
July-2015 - December-2016
● Handled visa application for tourism, business, or immigration purposes
to New Zealand.
● Handled back office and administrative duties such as data entry, packing
the applications, receiving postal applications.
● Handled phone calls and email enquiries from applicants and business.
● In charge of generating the daily, weekly and monthly financial reports
and submitting to our head office.
● In charge of direct communication between the applicant and the
embassy. In charge of stationery and office supplies inventory and ordering from suppliers.
Content, Website, Support, Office
2012 - 2013
job
Visa Submissions Officer
VFS Global.
September-2012 - August-2013
● Handled visa applications for non-EU nationals for travel to the Schengen Customer Service
countries for either tourism or business purposes.
Social Media
● Handled applicant enquiries regarding required documentation for
specific purpose of the travel and the main country of destination. E-commerce website building
● Handled daily data entry and back office work including scanning of using multiple platforms
documents and passports, preparing the numbers of applications received
during the day through a manifest, packing and organising the application based on the specific embassy/consulate specification.
● Implemented a work schedule for submission officers in my team for
more efficient work. CERTIFICATES & AWARDS
● Handled pending applications and providing the applicants information
● Handled visa applications for non-EU nationals for travel to the Schengen Customer Service
countries for either tourism or business purposes.
Social Media
● Handled applicant enquiries regarding required documentation for
specific purpose of the travel and the main country of destination. E-commerce website building
● Handled daily data entry and back office work including scanning of using multiple platforms
documents and passports, preparing the numbers of applications received
during the day through a manifest, packing and organising the application based on the specific embassy/consulate specification.
● Implemented a work schedule for submission officers in my team for
more efficient work. CERTIFICATES & AWARDS
● Handled pending applications and providing the applicants information
Social Media, E-commerce, Customer service, Service, Website, Office, Internet, Social
My education
?
-
2020
Center of Excellence
Unspecified, Business
Unspecified, Business
?
-
2019
Center of Excellence
Unspecified, Graphic Design
Unspecified, Graphic Design
?
-
2009
Asian Institute of Computer Studies Manila
Associates, Computer Technology
Associates, Computer Technology
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