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Senior
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Senior Project Manager
Hilda Hilla
,
LONDON, United Kingdom
Experience
Other titles
Skills
I'm offering
Client facing ScrumMaster and PRINCE2 certified Delivery Manager with experience managing large scale projects and building complex feature backlogs spanning across mobile, web, UX/UI, analytics, cloud infrastructure and business change. Management of international delivery teams using Scrum and Kanban methodologies within Scaled Agile environments (SAFe).
Markets
United Kingdom
Links for more
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Language
English
Fluently
Polish
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Senior Delivery Manager
Critical Mass / Omnicom Group.
2019: Mitsubishi Global AEM Platform - Delivering the global digital transformation for Mitsubishi, bringing
their online presence onto a single AEM platform initially rolled out to 14 markets. Responsible for planning,
tracking and delivery of localisation for over half of the initial markets working with stakeholders across the world.
Responsibilities included:
● Create features backlog and work with stakeholders to prioritise against business objectives
● Working with UX/UI, Java, front end, DevOps, Solution Architects teams to scope, estimate and deliver new features
● Working closely with stakeholders to track dependencies, issues, tasks (utilize JIRA and Confluence)
● Collaborating with cross functional teams to align plans, unblock development and communicate
changes to stakeholders
● Weekly reporting (RAID logs) sessions with senior management
● Training stakeholders on AEM and new features demos
● Daily scrums with internal teams in Japan and Canada
● Management of JIRA and Confluence
● Leading planning, features estimation and lessons learned sessions with cross-functional teams
● Helping to establish new feature release process
their online presence onto a single AEM platform initially rolled out to 14 markets. Responsible for planning,
tracking and delivery of localisation for over half of the initial markets working with stakeholders across the world.
Responsibilities included:
● Create features backlog and work with stakeholders to prioritise against business objectives
● Working with UX/UI, Java, front end, DevOps, Solution Architects teams to scope, estimate and deliver new features
● Working closely with stakeholders to track dependencies, issues, tasks (utilize JIRA and Confluence)
● Collaborating with cross functional teams to align plans, unblock development and communicate
changes to stakeholders
● Weekly reporting (RAID logs) sessions with senior management
● Training stakeholders on AEM and new features demos
● Daily scrums with internal teams in Japan and Canada
● Management of JIRA and Confluence
● Leading planning, features estimation and lessons learned sessions with cross-functional teams
● Helping to establish new feature release process
Java, UX, Jira, Digital transformation, DevOps, Training, UI, Management, Confluence, Transformation, Development, Feature, Planning, Online, Manager
2017 - 2018
job
Senior Delivery Manager
Omnicom Group (Nissan client).
AEM Platform - Partnering with senior Infiniti stakeholders based in Hong Kong
and Europe to deliver multiple programmes and projects. Managing risk, issue, and change escalations across
all projects including external dependencies. Driving requirement workshops, status reviews, daily stand-ups,
product demonstrations, and lessons learned.
Projects delivered:
Infiniti Chatbots (Virtual Assistant) Facebook - Delivery and roll out of Infiniti Chatbots across Europe (UK, Germany, Italy & France). Utilizing Dialogflow (human-computer interaction technology based on natural language conversations) powered by AI. Managing multidisciplinary teams (Stategists, UX, Design, Copy, QA, Developers). Agile delivery and senior stakeholder management.
Inifniti Chatbot WeChat - Delivery of a chatbot for the popular Chinese platform WeChat. Working with a 3rd
party agency in China to deliver UX, design, translated copy and implementation.
Data Driven Marketing programme - Delivery of a complex marketing science programme which was aimed at creation of personalised journey for each Infiniti website user utilizing customer data clusters. Bringing senior
teams together to create the concept and framework (Including Technical Director, Marketing Science Director, UX Director, VP of Strategy). Leading outsourced teams during implementation stage. Liaising with global and local Infiniti stakeholders and various 3rd party agencies based in Hong Kong and Dubai to align on
scope and priorities. Creation of Project Plans, Statement of Work, budget, test plans.
Digital Banner Campaign - Delivery of 300 digital banners as part of the Data Driven Marketing programme.
Responsibilities included:
● Building business cases for new feature requirements, working out the user flows and writing user
stories
● Delivery of car configurators for Infiniti across EMEA websites in different languages
● Leading end to end project delivery of new AEM staging sites for 4 markets: Russia, Czech Republic,
South Africa, Indonesia.
● Managing multiple work streams i.e. launch and post launch activities for Infiniti Global on the Helios
platform
● Scoping, scheduling and daily management of configurator rollout activities. Managed engagement of a number of agencies via scrum calls
● Main contact for Infiniti LATAM, EMEA and Russia region markets with launch and post-launch
support
● Working closely with markets to track issues, tasks, capturing new feature requests
● Liaising closely with Nissan & Digitas technical teams to scope new feature requests such as CRM
integration initiatives & subsequently rollout activities
● Weekly status reports and calls with Infiniti stakeholders
● Escalation for critical issues with senior stakeholders and ongoing monitoring until resolution
and Europe to deliver multiple programmes and projects. Managing risk, issue, and change escalations across
all projects including external dependencies. Driving requirement workshops, status reviews, daily stand-ups,
product demonstrations, and lessons learned.
Projects delivered:
Infiniti Chatbots (Virtual Assistant) Facebook - Delivery and roll out of Infiniti Chatbots across Europe (UK, Germany, Italy & France). Utilizing Dialogflow (human-computer interaction technology based on natural language conversations) powered by AI. Managing multidisciplinary teams (Stategists, UX, Design, Copy, QA, Developers). Agile delivery and senior stakeholder management.
Inifniti Chatbot WeChat - Delivery of a chatbot for the popular Chinese platform WeChat. Working with a 3rd
party agency in China to deliver UX, design, translated copy and implementation.
Data Driven Marketing programme - Delivery of a complex marketing science programme which was aimed at creation of personalised journey for each Infiniti website user utilizing customer data clusters. Bringing senior
teams together to create the concept and framework (Including Technical Director, Marketing Science Director, UX Director, VP of Strategy). Leading outsourced teams during implementation stage. Liaising with global and local Infiniti stakeholders and various 3rd party agencies based in Hong Kong and Dubai to align on
scope and priorities. Creation of Project Plans, Statement of Work, budget, test plans.
Digital Banner Campaign - Delivery of 300 digital banners as part of the Data Driven Marketing programme.
Responsibilities included:
● Building business cases for new feature requirements, working out the user flows and writing user
stories
● Delivery of car configurators for Infiniti across EMEA websites in different languages
● Leading end to end project delivery of new AEM staging sites for 4 markets: Russia, Czech Republic,
South Africa, Indonesia.
● Managing multiple work streams i.e. launch and post launch activities for Infiniti Global on the Helios
platform
● Scoping, scheduling and daily management of configurator rollout activities. Managed engagement of a number of agencies via scrum calls
● Main contact for Infiniti LATAM, EMEA and Russia region markets with launch and post-launch
support
● Working closely with markets to track issues, tasks, capturing new feature requests
● Liaising closely with Nissan & Digitas technical teams to scope new feature requests such as CRM
integration initiatives & subsequently rollout activities
● Weekly status reports and calls with Infiniti stakeholders
● Escalation for critical issues with senior stakeholders and ongoing monitoring until resolution
Technology, Framework, Science, Campaign, Feature, China, Chatbot, Banner, Ai, Monitoring, Business cases, Support, Implementation, Natural, Workshops, Chatbots, Marketing, Website, QA, Test, Integration, Management, Stakeholder Management, Facebook, Agile, Budget, Websites, UX, CRM, Writing, Scrum, Design
2016 - 2017
job
Agile Project Manager/Product Manager
Imparture Ltd.
Providing Project Management and Product Management services to a global provider of B2B Training
solutions with offices in UK and the U.S. Working with the directors to build a product roadmap aligned with business objectives. Management of outsourced development teams and third parties for numerous projects
including:
● Cloud Migration into AWS
● Analytics & Tag Management integration
● eCommerce Analytics Development
● Salesforce Migration & API Integration
● Expanding site to include additional products & services
solutions with offices in UK and the U.S. Working with the directors to build a product roadmap aligned with business objectives. Management of outsourced development teams and third parties for numerous projects
including:
● Cloud Migration into AWS
● Analytics & Tag Management integration
● eCommerce Analytics Development
● Salesforce Migration & API Integration
● Expanding site to include additional products & services
Agile, Manager, Development, Analytics, Integration, Management, Product Manager, Salesforce, Cloud, Project Management, Training, B2B, Product Management, AWS, Ecommerce, Project Manager, API
2014 - 2016
job
Scrum Master
DigitasLBi.
DigitasLBi is a global marketing and technology agency, blending strategic, creative, media and technical
expertise to create business value position.
Contributed to the biggest Adobe AEM web build in the world to date:
- £40m+ agile and waterfall hybrid delivery model
- 1 AEM 6.1 platform for 5 key automotive Alliance brands (Renault, Nissan, Infiniti, Datsun, Dacia)
- A shared template with unique stylesheets for each brand and content for each country
Further Experience available on Request
expertise to create business value position.
Contributed to the biggest Adobe AEM web build in the world to date:
- £40m+ agile and waterfall hybrid delivery model
- 1 AEM 6.1 platform for 5 key automotive Alliance brands (Renault, Nissan, Infiniti, Datsun, Dacia)
- A shared template with unique stylesheets for each brand and content for each country
Further Experience available on Request
Marketing, Scrum, Scrum master, Agile, Content, Technology, Adobe, Global Marketing, Web, Hybrid
My education
2007
-
2011
University of Aberdeen
Masters, Finance
Masters, Finance
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